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MARKETING
Submitted To : Prof. Dr. George Thomas
Submitted By : Mr. Arsh Sood
CONTENTS
• Market – Meaning and Definition
• What is Marketing ?
• Importance of Marketing
• Scope of Marketing
MARKET - Meaning
• A market is any structure that allows buyers and sellers to exchange any type of
goods, services and information. The exchange of goods or services, with or
without money, is a transaction.
• Markets can differ by products (goods, services) or factors (labour and capital)
sold, product differentiation, place in which exchanges are carried, buyers
targeted, duration, selling process, government regulation, taxes, minimum
wages, price ceilings, legality of exchange, liquidity, intensity of speculation, size,
concentration, exchange asymmetry, relative prices, volatility and geographic
extension.
MARKET - Definition
• Dr. Philip Kotler defines marketing as “the science and art of exploring, creating,
and delivering value to satisfy the needs of a target market at a profit.
• In marketing, the term market refers to the group of consumers or organizations
that is interested in the product, has the resources to purchase the product, and is
permitted by law and other regulations to acquire the product.
What is Marketing ?
• Marketing is the science and art of exploring, creating, and delivering value to
satisfy the needs of a target market at a profit. Marketing identifies unfulfilled
needs and desires. It defines, measures and quantifies the size of the identified
market and the profit potential. It pinpoints which segments the company is
capable of serving best and it designs and promotes the appropriate products
and services.
IMPORTANCE
• Marketing Helps in Transfer, Exchange and Movement of Goods: Marketing is
very helpful in transfer, exchange and movement of goods. Goods and services
are made available to customers through various intermediaries’ viz., wholesalers
and retailers etc. Marketing is helpful to both producers and consumers.
• Marketing Is Helpful In Raising And Maintaining The Standard Of Living Of
The Community: By making available the uninterrupted supply of goods and
services to consumers at a reasonable price, marketing has played an important
role in raising and maintaining living standards of the community.
• Marketing Creates Employment: Marketing is complex mechanism involving
many people in one form or the other. The major marketing functions are
selling, financing, transport, warehousing, risk bearing and standardization, etc.
each such function different activities are performed by a large number of
individuals and bodies.
• Marketing as a Source of Income and Revenue: The performance of marketing
function is all important, because it is the only way through which the concern
could generate revenue or income and bring in profits.
SCOPE
Goods Services Events Experience
Persons Places Properties
Organization
s
Information Idea
• Goods: Physical goods constitute the major part of a country’s production and
marketing effort. Companies market billions of food products, and millions of cars,
refrigerators, television and machines.
• Services: As economies advance, a large proportion of their activities is focused on
the production of services. Services include the work of airlines, hotels, car rental
beauticians, software programmers, management consultants, and so on. Many
offerings consist of a mix of goods and services. For example, a restaurant offers both
goods and services.
• Events: Marketers promote events. Events can be trade shows, company
anniversaries, entertainment award shows, local festivals, health camps, and so on.
example, global sporting events such as the Olympics or Common Wealth Games are
promoted aggressively to both companies and fans.
• Experiences: Marketers create experiences by offering a mix of both goods and
services. A product is promoted not only by communicating features but also by
unique and interesting experiences to customers. For example, Maruti Sx4 comes
Bluetooth technology to ensure connectivity while driving, similarly residential
townships offer landscaped gardens and gaming zones.
• Persons: Due to a rise in testimonial advertising, celebrity marketing has become a
business. All popular personalities such as film stars, TV artists, and sportspersons
agents and personal managers. They also tie up with PR agencies for better
of oneself.
• Places: Cities, states, regions, and countries compete to attract tourists. Today, states
and countries are also marketing places to factories, companies, new residents, real
estate agents, banks and business associations. Place marketers are largely real estate
agents and builders. They are using mega events and exhibitions to market places.
tourism ministry is also aggressively promoting tourist spots locally and globally.
• Properties: Properties can be categorized as real properties or financial properties.
Real property is the ownership of real estates, whereas financial property relates to
stocks and bonds. Properties are bought and sold through marketing.
Marketing enhances the need of ownership and creates possession utility. With
improving income levels in the economy, people are seeking better ways of saving
money. Financial and real property marketing need to build trust and confidence at
higher levels.
• Organizations: Organizations actively work to build image in the minds of their target
public. The PR department plays an active role in marketing an organization’s image.
Marketers of the services need to build the corporate image, as exchange of services
does not result in the ownership of anything. The organization’s goodwill promotes
trust and reliability. The organization’s image also helps the companies in the smooth
introduction of new products.
• Information: Information can be produced and marketed as a product. Educational
institutions, encyclopedias, non-fiction books, specialized magazines and newspapers
market information. The production, packaging, and distribution of information is a
major industry. Media revolution and increased literacy levels have widened the
of information marketing.
• Idea: Every market offering includes a basic idea. Products and services are used as
platforms for delivering some idea or benefit. Social marketers widely promote ideas.
Maruti Udyog Limited promoted safe driving habits, need to wear seat belts, need to
prohibit children from sitting near the driver’s seat, and so on.
NEW SCENARIO
Peter Drucker stated it well over thirty years ago: “A company has only two basic functions:
innovation and marketing.”
• The economic landscape has been fundamentally altered by technology and
globalization. Companies anywhere can now compete anywhere, thanks to the Internet and
more free trade.
• The major economic force is hyper-competition, namely companies are able to produce more
goods than can be sold, putting a lot of pressure on price. This also drives companies to build in
more differentiation. However, a lot of the differentiation is psychological, not real. Even then, a
company’s current advantage doesn’t last very long in an economy where any advantage can be
copied rapidly.
• Companies must pay attention to the fact that customers are getting more educated and have
better tools such as the Internet at their disposal to buy with more discrimination. Power has
been passing from the manufacturer to the distributor, and now is passing to the customer. The
customer is King.
MARKETING

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MARKETING

  • 1. MARKETING Submitted To : Prof. Dr. George Thomas Submitted By : Mr. Arsh Sood
  • 2. CONTENTS • Market – Meaning and Definition • What is Marketing ? • Importance of Marketing • Scope of Marketing
  • 3. MARKET - Meaning • A market is any structure that allows buyers and sellers to exchange any type of goods, services and information. The exchange of goods or services, with or without money, is a transaction. • Markets can differ by products (goods, services) or factors (labour and capital) sold, product differentiation, place in which exchanges are carried, buyers targeted, duration, selling process, government regulation, taxes, minimum wages, price ceilings, legality of exchange, liquidity, intensity of speculation, size, concentration, exchange asymmetry, relative prices, volatility and geographic extension.
  • 4. MARKET - Definition • Dr. Philip Kotler defines marketing as “the science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a profit. • In marketing, the term market refers to the group of consumers or organizations that is interested in the product, has the resources to purchase the product, and is permitted by law and other regulations to acquire the product.
  • 5. What is Marketing ? • Marketing is the science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a profit. Marketing identifies unfulfilled needs and desires. It defines, measures and quantifies the size of the identified market and the profit potential. It pinpoints which segments the company is capable of serving best and it designs and promotes the appropriate products and services.
  • 6. IMPORTANCE • Marketing Helps in Transfer, Exchange and Movement of Goods: Marketing is very helpful in transfer, exchange and movement of goods. Goods and services are made available to customers through various intermediaries’ viz., wholesalers and retailers etc. Marketing is helpful to both producers and consumers. • Marketing Is Helpful In Raising And Maintaining The Standard Of Living Of The Community: By making available the uninterrupted supply of goods and services to consumers at a reasonable price, marketing has played an important role in raising and maintaining living standards of the community.
  • 7. • Marketing Creates Employment: Marketing is complex mechanism involving many people in one form or the other. The major marketing functions are selling, financing, transport, warehousing, risk bearing and standardization, etc. each such function different activities are performed by a large number of individuals and bodies. • Marketing as a Source of Income and Revenue: The performance of marketing function is all important, because it is the only way through which the concern could generate revenue or income and bring in profits.
  • 8. SCOPE Goods Services Events Experience Persons Places Properties Organization s Information Idea
  • 9. • Goods: Physical goods constitute the major part of a country’s production and marketing effort. Companies market billions of food products, and millions of cars, refrigerators, television and machines. • Services: As economies advance, a large proportion of their activities is focused on the production of services. Services include the work of airlines, hotels, car rental beauticians, software programmers, management consultants, and so on. Many offerings consist of a mix of goods and services. For example, a restaurant offers both goods and services. • Events: Marketers promote events. Events can be trade shows, company anniversaries, entertainment award shows, local festivals, health camps, and so on. example, global sporting events such as the Olympics or Common Wealth Games are promoted aggressively to both companies and fans.
  • 10. • Experiences: Marketers create experiences by offering a mix of both goods and services. A product is promoted not only by communicating features but also by unique and interesting experiences to customers. For example, Maruti Sx4 comes Bluetooth technology to ensure connectivity while driving, similarly residential townships offer landscaped gardens and gaming zones. • Persons: Due to a rise in testimonial advertising, celebrity marketing has become a business. All popular personalities such as film stars, TV artists, and sportspersons agents and personal managers. They also tie up with PR agencies for better of oneself. • Places: Cities, states, regions, and countries compete to attract tourists. Today, states and countries are also marketing places to factories, companies, new residents, real estate agents, banks and business associations. Place marketers are largely real estate agents and builders. They are using mega events and exhibitions to market places. tourism ministry is also aggressively promoting tourist spots locally and globally.
  • 11. • Properties: Properties can be categorized as real properties or financial properties. Real property is the ownership of real estates, whereas financial property relates to stocks and bonds. Properties are bought and sold through marketing. Marketing enhances the need of ownership and creates possession utility. With improving income levels in the economy, people are seeking better ways of saving money. Financial and real property marketing need to build trust and confidence at higher levels. • Organizations: Organizations actively work to build image in the minds of their target public. The PR department plays an active role in marketing an organization’s image. Marketers of the services need to build the corporate image, as exchange of services does not result in the ownership of anything. The organization’s goodwill promotes trust and reliability. The organization’s image also helps the companies in the smooth introduction of new products.
  • 12. • Information: Information can be produced and marketed as a product. Educational institutions, encyclopedias, non-fiction books, specialized magazines and newspapers market information. The production, packaging, and distribution of information is a major industry. Media revolution and increased literacy levels have widened the of information marketing. • Idea: Every market offering includes a basic idea. Products and services are used as platforms for delivering some idea or benefit. Social marketers widely promote ideas. Maruti Udyog Limited promoted safe driving habits, need to wear seat belts, need to prohibit children from sitting near the driver’s seat, and so on.
  • 13. NEW SCENARIO Peter Drucker stated it well over thirty years ago: “A company has only two basic functions: innovation and marketing.” • The economic landscape has been fundamentally altered by technology and globalization. Companies anywhere can now compete anywhere, thanks to the Internet and more free trade. • The major economic force is hyper-competition, namely companies are able to produce more goods than can be sold, putting a lot of pressure on price. This also drives companies to build in more differentiation. However, a lot of the differentiation is psychological, not real. Even then, a company’s current advantage doesn’t last very long in an economy where any advantage can be copied rapidly. • Companies must pay attention to the fact that customers are getting more educated and have better tools such as the Internet at their disposal to buy with more discrimination. Power has been passing from the manufacturer to the distributor, and now is passing to the customer. The customer is King.