The document outlines the APN Technical Baseline Review, which helps partners implement AWS best practices for customer success. It describes the review process, which includes submitting requests, gathering details, and addressing issues through one-on-one engagement with AWS Solution Architects. Key benefits highlighted include improved customer outcomes and compliance with AWS standards.

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Introduction to the APN Technical
Baseline Review
A Primer on Core AWS Best Practices for Promoting Customer Success
Mansi Vaghela, Partner Solutions Architect

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What is the technical baseline review?
Free APN benefit
Core AWS best practices
One-on-one engagement
Successful customer outcomes

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Baseline Benefits
APN Advanced Tier requirement
APN programs prerequisite
Better customer outcomes

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Workload Types
Hosted and
managed
workloads
Customer-
deployed
workloads
Other workloads

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APN Technical Baseline process
Request
Collect
details Review Remediate

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APN Technical Baseline process
Request
Collect
details Review Remediate
Submit a request for a Technical Baseline Review through the APN
Partner Central portal

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APN Technical Baseline process
Request
Collect
details Review Remediate
Answer questions and provide additional solution details, including an
architecture diagram, via email

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APN Technical Baseline process
Request
Collect
details Review Remediate
Discuss your architecture and operations during a 1-hour Amazon
Chime call

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APN Technical Baseline process
Request
Collect
details Review Remediate
Update your systems to address any identified issues

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Download the checklist
https://aws.amazon.com/partners/technical
-baseline-review

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Baseline requirements for hosted and
managed workloads

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AWS Premium Support level
24x7x365 access to tech support and use case-specific
architectural guidance
Enable AWS Business Support (or greater) on all AWS
production accounts

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AWS Communications
Set Operations, Billing, and Security contacts

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Root Account Usage
Protect root account
credentials
Do not assign
access keys to the
root account

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Manage IAM Access Properly
Least privilege policies
Multi-factor authentication
Rotate credentials

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Audit and logging
Enable AWS CloudTrail on all AWS accounts and in every
AWS Region
Store all CloudTrail logs in a separate administrative domain

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Test account
AWS CloudTrail
Production account
AWS CloudTrail
Development account
AWS CloudTrail
Audit account
Logs bucket

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Backup and Recovery
Back up data
regularly
Test recovery
Amazon RDS
Amazon S3
AWS DynamoDB
Snapshot
Replication

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Disaster recovery (DR)
How do you define disaster ?
Time
Disaster
Data loss Downtime
Recovery point objective Recovery time objective

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Amazon S3 Bucket Access
Secure S3 Buckets
Monitor if they become public

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Partner SaaS account Customer account
AWS Security Token
Service (AWS STS)
Amazon CloudWatchAWS Lambda
Amazon DynamoDB
Cross-account access with roles
IAM role
ARN
Temporary
credentials

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Personally identifiable information &
personal health information
Encrypt in transit and at rest
Log all access

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Regulatory Compliance Standards
PCI DSS
HIPAA
FedRAMP

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Customer-deployed Workloads
The APN Partner provides prescriptive
deployment guidance to the customer through
a published customer deployment guide.

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https://aws.amazon.com
/partners/technical-
baseline-review

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Request a Technical Baseline Review

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Request a Technical Baseline Review

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Request a Technical Baseline Review

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Key Take-Aways
• Free APN benefit available to you
• Highly educational one-on-one engagement with an AWS Partner
Solutions Architect
• AWS best practices are fundamental for delivering successful outcomes
for your customers

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Thank you!