The document discusses the use of sandbox architecture in Salesforce for managing changes effectively within enterprise environments. It highlights the types of sandboxes available, their purposes, and best practices for utilization, such as managing refresh cycles and migrating changes. Additionally, the document provides resources for further training and emphasizes the importance of strategic sandbox use to foster innovation while minimizing risks in production environments.

1. Managing Change With A Sensible
Sandbox Architecture
Building a scalable process for testing and deploying innovation across your enterprise
Alex Sutherland
Enterprise Practice Lead & Technical Architect, CRM Science
alex@crmscience.com
@apexsutherland

2. Alex Sutherland
@apexsutherland
Enterprise Practice Lead
CRM Science

3. Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if
any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the
forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any
projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or
plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology
developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for
our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed
and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand,
retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history
reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could
affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly
report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings
section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may
not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently
available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

4. Overview
Why should I use sandboxes, and how many do I have available?
How should I allocate and structure my sandboxes?
Managing sandbox refresh cycles & major release cycles
Migrating changes between environments
Environment Hub and Single-Sign On
Additional Training Resources
Q & A
1
2
3
4
5
6
7
http://kidstoystalk.com/

5. What are sandboxes & why should I use them?
http://www.redargyle.com/blog/validation-rules-great-as-a-last-resort/

6. Why should I add time & effort with sandboxes?
“A stitch in time saves nine” - “A test in time saves nine(ty) hours of work”
Making changes in a sandbox and running a smart, targeted regression test for significant
changes will often save you from disasters in production.
Sandboxes give you the ability to run many projects simultaneously without interfering with
each other in the development process.
It gives you more freedom to explore the capabilities of the Salesforce platform, and be
more innovative in the solutions you develop and implement.

7. What are sandboxes & why should I use them?
Complete configuration copies of your production environment
Depending on the type, may include some or all production data
• Developer - Configuration, Code, Users & Groups only
• Developer Pro - Configuration, Code, Users & Groups only (but with higher storage capacity)
• Partial Copy - All of the above, plus up to 10,000 records per object, up to 5GB total data
• Full Copy - (Almost) EVERYTHING from production
Distinct Salesforce environments with separate security controls & lifecycle
Enables admins & release managers to successfully implement a flexible change
management process

8. 25 - Developer
($)
1 - Partial Copy
($)
10 - Developer
(N/A)
(N/A)
(N/A)
100 - Developer
5 - Developer Pro
1 - Partial Copy
1 - Full Copy
Unlimited Edition Enterprise Edition Professional Edition
(Change Sets not available in Professional Edition)
How many sandboxes do I have available?
With the new Lightning Editions - a lot more!

9. Managing Sandbox Refresh Cycles
Understanding (Minimum) Refresh Intervals
• Developer - 24 hours
• Developer Pro - 24 hours
• Partial Copy - 5 days
• Full Copy - 29 days
General best practice - release often & refresh often!
For complex release cycles, build a plan that staggers refreshes to minimize disruption
Use “downstream” Change Sets to keep sandboxes up to date in between refreshes

10. Salesforce Major Seasonal Release Previews
Look out for the email and blog post announcing the Seasonal Release Sandbox Preview
Window:
• https://www.salesforce.com/blog/2016/08/salesforce-winter-17-sandbox-preview-instructions.html
Look at your refresh cycle plan and extend or contract your refresh cycle plan to get the
sandboxes you want into the seasonal release preview
• Simple seasonal release preview analysis spreadsheet - http://goo.gl/n1oom0

11. How should I allocate and structure my sandboxes?
Just getting started
• 1 Partial Copy sandbox for User Acceptance Testing
• 1 Developer sandbox for configuration changes
Going deeper
• 1 Developer sandbox for Staging
• 1 Partial Copy sandbox for User Acceptance Testing
• 1 Developer sandbox for new development/configuration
• 1 Developer sandbox for production support/bug fixes
Going deep & wide
• Flexible enterprise development sandbox architecture and flow

12. Simple Sandbox Architecture
UAT
Support
ConfigAlex
Production
Staging
Developer/Dev ProSandbox Type Legend: Partial Copy

13. Enterprise Development Sandbox Architecture Production
UAT
Staging
Test/QA
Lightning
Lead DevDev 3Dev 2Dev 1
Config
Change Sets (in between
refreshes)
Alex
Steelbrick
Developer/Dev ProSandbox Type Legend: Partial Copy Full Copy

14. Migrating Changes Between Environments
Manually
Change Sets
Packages
Metadata API/Tooling API Deployments
• Force.com IDE / MavensMate / Force.com Migration Tool
• Continuous Integration
Data Loader

15. Environment Hub & Single Sign-On
Enables admins to manage all Salesforce environments from a central hub
• Key for organizations with multiple production environments
• Enables generation of demo environments for short-term testing
Easily configure Salesforce identity provider Single Sign On
• Eliminate multiple password management for sandboxes
• Reduce risk of unauthorized access by deactivated users
• Link multiple production environments to one master

16. Change Management Resources
Trailhead Module - Change Management
https://trailhead.salesforce.com/en/module/app_deployment
Trailhead Module - Application Lifecycle Management
https://trailhead.salesforce.com/en/module/alm_deployment
An Introduction to Environments - Salesforce Developers
https://developer.salesforce.com/page/An_Introduction_to_Environments

17. Q & A
Stump the MVP!

18. Thank Y u