Managers, you have huge undiscovered potential to
improve your efficiency!
Peter Stevens
peter@saat-network.ch
Multitasking
https://tinyurl.com/Agile30-Multitasking
We start at 8pm IST / 16:30 CET
Help me understand the impact of multi-tasking!
Who is in the room? Would you consider yourself …
• Developer – you design, create, test or deploy a product or service
• Project Manager – you lead people to deliver something specific
• Scrum Leader – you serve as a Scrum Master or Product Owner
• Team Manager – you have developers reporting to you
• Group Manager or higher – you have team managers reporting to you
About Peter Stevens
About Peter Stevens
“As a Certified Scrum Trainer, I teach hope”
-- Joe Little, CST
https://saat-network.ch/ebk https://saat-network.ch/ten
https://tinyurl.com/Agile30-Multitasking
Today, let’s talk about Multitasking!
“There is a huge potential
to improve company performance
by reducing multitasking in management.”
-- Peter Stevens
Today, let’s talk about Multitasking!
Case study of a
management
that cut their
multitasking
dramatically
How
widespread is
multitasking?
Why is
multitasking
bad for
performance?
Today, let’s talk about Multitasking!
Why is
multitasking
bad for
performance?
What happens, when you work on more than one thing at
a time?
100%
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Your time is divided in two, so each one takes twice as
long.
100%
50% 50%
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Your time is divided in two, so each one take twice as
long. Except…
100%
50% 50%
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Adding a new task adds additional work:
Switching tasks, deciding what to do, waiting for
dependencies
100%
40% 40% 20%
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
We’ll just call it “waste”
100%
40% 40% 20%
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
And each task now takes 2 ½ times as long!
100%
40% 40% 20%
1 ➗ 0.4 = 2.5
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Add another task, lose another 20%
100%
20%20%20%20%20% 20%
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Add another task, lose another 20%
100%
20%20%
10
%
10
%
10
%
10
%
20%
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Add another task, lose another 15%
100%
20%20%20%
5
%
5
%
5
%
5
%
5
%
15%
Source: the “Weinberg Rule”
see: Quality Software Management: Systems Thinking, Gerald Weinberg
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Speed comparison
This is you working on one thing at time
1 week
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
1 1 week
20 weeks
Speed comparison
This is you working on five things at once
1
2
3
4
5
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
1 1 week
20 weeks
If you are doing 5 things at once, you probably need
half a year to do what you could have done in a week!
1
2
3
4
5
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Questions?
Today, let’s talk about Multitasking!
How
widespread is
multitasking?
Why is
multitasking
bad for
performance?
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
52% 4 or more
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
52% 4 or more 70% 4 or more
Questions?
Today, let’s talk about Multitasking!
Case study of a
management
that cut their
multitasking
dramatically
How
widespread is
multitasking?
Why is
multitasking
bad for
performance?
Secret #3:
Multitasking kills performance.
Secret #3:
Developers have solved the multitasking problem
How long does it take to recognize and fix impediments?
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Walter Stulzer
Executive Director
FutureWorks.ch
We wanted to
change,
but we couldn’t,
until…
Situation
Futureworksemergesoutofthe
fissionofalargerpartnership
Walterwantstostepbackfrom
dailybusiness,passthetorchtoa
functionalleadership
Theydedicated10%oftheir
leadershipcapacityto
improvementand
startmanyinitiatives
Noneofthegoalshavebeen
achieved
Two years go by…
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Second try, they worked in Sprints (“no” multitasking)
Waltercommittedtobeingpartof
thesolution,trainedwithhis
leadershipteamon
ScrumandPersonalAgility
Theydedicated10%oftheir
leadershipcapacityto
improvementandstartworkingon
afewinitiativesatatime
Allofthegoalshadbeenachieved
Six months go by…
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Six months later…
• “We accomplished everything needed
to achieve our initial goals.
• “Half of our initial ideas proved unnecessary, so we didn't do them.
• “We were able to achieve all our goals with ½ the work & ¼ of the time
• “And the the results are already visible in our finances!”
-- Walter Stultzer, Executive Director, Futureworks AG
Initiatives Capacity
“We had as many initiatives as people.
After two years, we had made no progress.”
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Initiatives
By stretching themselves too thin, they slowed to a crawl
Waste
Things
That HelpCap
acit
y
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
What are the top agile practices used in Development?
Practice
• Daily standup
• Sprint/iteration planning
• Retrospectives
• Sprint/iteration review
• Short iterations
% of development teams that use
• 90%
• 88%
• 85%
• 80%
• 69%
Source: VersionOne, 12th Annual State of Agile Report, 2018
Image ©2019 Peter Stevens
Licensed CC-BY-NC-ND
Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
How they did it
• “I committed to making this a
success
• “I communicated Why, then what
• “Every three weeks or so, my
management and I got
together…
• “Personal Agility was the most
important part of all
Questions?
“As a manager, you have a huge potential
to improve your performance!”
-- Peter Stevens
Multitasking
Personal Agility is a safe place for leaders to start
applying Agile values, principles and practices
Stuff done,
Closer to who
you want to be
Celebrate & Choose
Who you are,
What you did
3. What
could I do
this week?
5. What do
I want to
get done?
1. What
really
matters?
Do
4. What is
important,
urgent or 😀?
6. Who
can help?
2. What
did I do
last week?
🎉
Through independent practice, you
experience what your teams have long known
Personal Agility is Leadership’s Gateway to Agility
Reduce multitasking
Apply the top agile practices to management
Recommendations
Agility begins in each of us
“As a Certified Scrum Trainer, I teach hope”
-- Joe Little, CST
https://saat-network.ch/ebk https://saat-network.ch/ten
Questions?
As a Certified Scrum Trainer, I inspire hope
• Peter Stevens
• peter@saat-network.ch
• @peterstev
• I am here to answer questions

Management, Multitasking, Efficiency

  • 1.
    Managers, you havehuge undiscovered potential to improve your efficiency! Peter Stevens peter@saat-network.ch Multitasking
  • 2.
    https://tinyurl.com/Agile30-Multitasking We start at8pm IST / 16:30 CET Help me understand the impact of multi-tasking!
  • 3.
    Who is inthe room? Would you consider yourself … • Developer – you design, create, test or deploy a product or service • Project Manager – you lead people to deliver something specific • Scrum Leader – you serve as a Scrum Master or Product Owner • Team Manager – you have developers reporting to you • Group Manager or higher – you have team managers reporting to you
  • 4.
  • 5.
    “As a CertifiedScrum Trainer, I teach hope” -- Joe Little, CST https://saat-network.ch/ebk https://saat-network.ch/ten
  • 6.
  • 7.
    “There is ahuge potential to improve company performance by reducing multitasking in management.” -- Peter Stevens
  • 8.
    Today, let’s talkabout Multitasking! Case study of a management that cut their multitasking dramatically How widespread is multitasking? Why is multitasking bad for performance?
  • 9.
    Today, let’s talkabout Multitasking! Why is multitasking bad for performance?
  • 10.
    What happens, whenyou work on more than one thing at a time? 100% Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 11.
    Your time isdivided in two, so each one takes twice as long. 100% 50% 50% Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 12.
    Your time isdivided in two, so each one take twice as long. Except… 100% 50% 50% Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 13.
    Adding a newtask adds additional work: Switching tasks, deciding what to do, waiting for dependencies 100% 40% 40% 20% Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 14.
    We’ll just callit “waste” 100% 40% 40% 20% Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 15.
    And each tasknow takes 2 ½ times as long! 100% 40% 40% 20% 1 ➗ 0.4 = 2.5 Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 16.
    Add another task,lose another 20% 100% 20%20%20%20%20% 20% Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 17.
    Add another task,lose another 20% 100% 20%20% 10 % 10 % 10 % 10 % 20% Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 18.
    Add another task,lose another 15% 100% 20%20%20% 5 % 5 % 5 % 5 % 5 % 15% Source: the “Weinberg Rule” see: Quality Software Management: Systems Thinking, Gerald Weinberg Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 19.
    Speed comparison This isyou working on one thing at time 1 week Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 20.
    1 1 week 20weeks Speed comparison This is you working on five things at once 1 2 3 4 5 Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 21.
    1 1 week 20weeks If you are doing 5 things at once, you probably need half a year to do what you could have done in a week! 1 2 3 4 5 Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 22.
  • 23.
    Today, let’s talkabout Multitasking! How widespread is multitasking? Why is multitasking bad for performance?
  • 24.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 25.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 26.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 27.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 28.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 29.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published 52% 4 or more
  • 30.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published 52% 4 or more 70% 4 or more
  • 31.
  • 32.
    Today, let’s talkabout Multitasking! Case study of a management that cut their multitasking dramatically How widespread is multitasking? Why is multitasking bad for performance?
  • 33.
  • 34.
    Secret #3: Developers havesolved the multitasking problem
  • 35.
    How long doesit take to recognize and fix impediments? Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 36.
    Walter Stulzer Executive Director FutureWorks.ch Wewanted to change, but we couldn’t, until…
  • 37.
  • 38.
    Second try, theyworked in Sprints (“no” multitasking) Waltercommittedtobeingpartof thesolution,trainedwithhis leadershipteamon ScrumandPersonalAgility Theydedicated10%oftheir leadershipcapacityto improvementandstartworkingon afewinitiativesatatime Allofthegoalshadbeenachieved Six months go by… Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 39.
    Six months later… •“We accomplished everything needed to achieve our initial goals. • “Half of our initial ideas proved unnecessary, so we didn't do them. • “We were able to achieve all our goals with ½ the work & ¼ of the time • “And the the results are already visible in our finances!” -- Walter Stultzer, Executive Director, Futureworks AG
  • 40.
    Initiatives Capacity “We hadas many initiatives as people. After two years, we had made no progress.” Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 41.
    Initiatives By stretching themselvestoo thin, they slowed to a crawl Waste Things That HelpCap acit y Image ©2019 Peter Stevens Licensed CC-BY-NC-ND
  • 42.
    What are thetop agile practices used in Development? Practice • Daily standup • Sprint/iteration planning • Retrospectives • Sprint/iteration review • Short iterations % of development teams that use • 90% • 88% • 85% • 80% • 69% Source: VersionOne, 12th Annual State of Agile Report, 2018
  • 43.
    Image ©2019 PeterStevens Licensed CC-BY-NC-ND Data source: preliminary results of Management and Multitasking, by Peter Stevens, not yet published
  • 44.
    How they didit • “I committed to making this a success • “I communicated Why, then what • “Every three weeks or so, my management and I got together… • “Personal Agility was the most important part of all
  • 45.
  • 46.
    “As a manager,you have a huge potential to improve your performance!” -- Peter Stevens
  • 47.
  • 48.
    Personal Agility isa safe place for leaders to start applying Agile values, principles and practices Stuff done, Closer to who you want to be Celebrate & Choose Who you are, What you did 3. What could I do this week? 5. What do I want to get done? 1. What really matters? Do 4. What is important, urgent or 😀? 6. Who can help? 2. What did I do last week? 🎉
  • 49.
    Through independent practice,you experience what your teams have long known
  • 50.
    Personal Agility isLeadership’s Gateway to Agility Reduce multitasking Apply the top agile practices to management Recommendations
  • 51.
  • 52.
    “As a CertifiedScrum Trainer, I teach hope” -- Joe Little, CST https://saat-network.ch/ebk https://saat-network.ch/ten
  • 53.
  • 54.
    As a CertifiedScrum Trainer, I inspire hope • Peter Stevens • peter@saat-network.ch • @peterstev • I am here to answer questions

Editor's Notes

  • #49  It’s really quite simple, Every week, celebrate what you’ve accomplished, and choose what you want to do next week. Of all the things you could do, what’s important, and what’s urgent? Of all those things, what can you expect to get done? That’s your choice!