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There are 4 major business functions:
 Manufacturing & production.
 Sales & marketing.
 Finance & accounting.
 Human resources.
Firms invest in information systems in order
to:
 Achieve operational excellence.
 Develop new products & services.
 Attain customer intimacy & service.
 Improve decision making.
 Promote competitive advantage.
 Ensure survival
 Executive Support System (ESS) – ability to
closely monitor sales/market share.
 Decision Support System (DSS) – reduces costs
of raw materials & supplies.
 Packaging Application Expert (PAX) –
automates production & logistical processes.
 Transaction Processing System (TPS) – saves 30-
50 thousand man hours weekly.
 Management Reporting System (MRS) –
eliminated “stales”, improved product quality,
less waste & encompasses profit-vision.
Management Information System

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Management Information System

  • 1.
  • 2.
  • 3.
  • 4. There are 4 major business functions:  Manufacturing & production.  Sales & marketing.  Finance & accounting.  Human resources.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Firms invest in information systems in order to:  Achieve operational excellence.  Develop new products & services.  Attain customer intimacy & service.  Improve decision making.  Promote competitive advantage.  Ensure survival
  • 12.  Executive Support System (ESS) – ability to closely monitor sales/market share.  Decision Support System (DSS) – reduces costs of raw materials & supplies.  Packaging Application Expert (PAX) – automates production & logistical processes.  Transaction Processing System (TPS) – saves 30- 50 thousand man hours weekly.  Management Reporting System (MRS) – eliminated “stales”, improved product quality, less waste & encompasses profit-vision.