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Knowledge Transfer Concepts 
Valéry Ridde and Christian Dagenais
« The report is available, but has not yet been exploited … »
K* 
(KT, KE, KTT, KMb, KB, KM, etc.) 
Shaxson, Louise with Alex T. Bielak et al. 2012
Knowledge is ? 
5 
5 
Lemire N., Souffez, K., & Laurendeau, M.-C 2009
Lemire N., Souffez, K., & Laurendeau, M.-C 2009
Evidence-based 
7 
Evidence : the form it takes depends on context. 
The findings of high-quality, methodologically 
appropriate research are the most accurate 
evidence 
Decision : multiple form of evidence; balance 
rigour with experience – while privileging the 
former over the latter. » 
Canadian Foundation for Healthcare Improvement http://www.cfhi-fcass.ca 
Links, The newsletter of the Canadian Health Services Research Foundation, Volume 8, Number 3, Fall 2005, p.7
Knowledge transfer 
“All efforts to help raise awareness and 
recognize the research activities and 
outcomes (...) for use by the 
community of practice, policy makers 
and the general public that the process 
is interactive or not” 
(FQRSC, 2011, p. 9) 
8
Knowledge use 
–Conceptual 
• Leading to a new understanding of a situation, facts, etc. 
–Instrumental 
• Leading to the decision or action by policy makers or 
stakeholders. 
–Persuasive/Symbolic/Strategic 
• Used as arguments in support of laws, decisions, etc. 
9
Dagenais, Ridde et al, 2013
Knowledge transfer models 
1. Push 
2. Pull 
3. Exchange 
12 
Researchers 
Target user groups
2 broad categories of KT strategies 
13 
Lemire N., Souffez, K., & Laurendeau, M.-C 2009
5 factors influencing the use 
14
1. Characteristics of users 
• Responsiveness and positive attitude to 
research 
• Perceived usefulness of research 
• Expertise in terms of knowledge from research
2. Organizational characteristics 
of the user community 
• Organizational culture that values research 
• Level involvement of the organization in the 
process of transferring 
• Strong management leadership 
• Consensus about the nature of knowledge needs 
• Common and shared vision to achieve results 
• Resources dedicated to the activities of TC
3. Characteristics of knowledge 
• In line with the values and needs of users 
• Applicability 
• Level of user participation in knowledge 
production 
• Accessibility of information 
• Time appropriate production
4. Transfer and support strategies 
• Must take into account the characteristics of the 
target groups and their needs 
• Must be based on a mutual relationship of trust 
• Exchange mechanisms in place (formal and 
informal) 
• Common language 
• Activities planned in a timely manner 
• Knowledge format adaptation 
• Support and regular monitoring (systematic 
measurement of progress)
5. Characteristics of the researcher 
and his environment 
• Researchers' attitudes to collaboration 
• The ability of researchers to knowledge 
adaptation (or to surround himself with people) 
• Researchers credibility in the eyes of users 
• Researcher's ability to relate 
• Funding dedicated to KT activities 
• Recognition of the value of KT activities by the 
university
Knowledge transfert concepts

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Knowledge transfert concepts

  • 1. Knowledge Transfer Concepts Valéry Ridde and Christian Dagenais
  • 2.
  • 3. « The report is available, but has not yet been exploited … »
  • 4. K* (KT, KE, KTT, KMb, KB, KM, etc.) Shaxson, Louise with Alex T. Bielak et al. 2012
  • 5. Knowledge is ? 5 5 Lemire N., Souffez, K., & Laurendeau, M.-C 2009
  • 6. Lemire N., Souffez, K., & Laurendeau, M.-C 2009
  • 7. Evidence-based 7 Evidence : the form it takes depends on context. The findings of high-quality, methodologically appropriate research are the most accurate evidence Decision : multiple form of evidence; balance rigour with experience – while privileging the former over the latter. » Canadian Foundation for Healthcare Improvement http://www.cfhi-fcass.ca Links, The newsletter of the Canadian Health Services Research Foundation, Volume 8, Number 3, Fall 2005, p.7
  • 8. Knowledge transfer “All efforts to help raise awareness and recognize the research activities and outcomes (...) for use by the community of practice, policy makers and the general public that the process is interactive or not” (FQRSC, 2011, p. 9) 8
  • 9. Knowledge use –Conceptual • Leading to a new understanding of a situation, facts, etc. –Instrumental • Leading to the decision or action by policy makers or stakeholders. –Persuasive/Symbolic/Strategic • Used as arguments in support of laws, decisions, etc. 9
  • 10. Dagenais, Ridde et al, 2013
  • 11.
  • 12. Knowledge transfer models 1. Push 2. Pull 3. Exchange 12 Researchers Target user groups
  • 13. 2 broad categories of KT strategies 13 Lemire N., Souffez, K., & Laurendeau, M.-C 2009
  • 14. 5 factors influencing the use 14
  • 15. 1. Characteristics of users • Responsiveness and positive attitude to research • Perceived usefulness of research • Expertise in terms of knowledge from research
  • 16. 2. Organizational characteristics of the user community • Organizational culture that values research • Level involvement of the organization in the process of transferring • Strong management leadership • Consensus about the nature of knowledge needs • Common and shared vision to achieve results • Resources dedicated to the activities of TC
  • 17. 3. Characteristics of knowledge • In line with the values and needs of users • Applicability • Level of user participation in knowledge production • Accessibility of information • Time appropriate production
  • 18. 4. Transfer and support strategies • Must take into account the characteristics of the target groups and their needs • Must be based on a mutual relationship of trust • Exchange mechanisms in place (formal and informal) • Common language • Activities planned in a timely manner • Knowledge format adaptation • Support and regular monitoring (systematic measurement of progress)
  • 19. 5. Characteristics of the researcher and his environment • Researchers' attitudes to collaboration • The ability of researchers to knowledge adaptation (or to surround himself with people) • Researchers credibility in the eyes of users • Researcher's ability to relate • Funding dedicated to KT activities • Recognition of the value of KT activities by the university

Editor's Notes

  1. En équipe Quelles caractéristiques font en sorte que les connaissances seront utilisées ou non ? Chaque équipe identifie les facteurs qui peuvent, à leur avis, influencer favorablement ou défavorablement l’efficacité du processus de transfert de connaissances. Chaque équipe décrit sommairement chacun des facteurs ou caractéristiques identifiés. Retour en plénière
  2. dissemination strategies whose primary goal is to make new knowledge understandable and accessible so as to effectively reach the groups of actors concerned appropriation strategies whose primary objective is to facilitate the integration and application of knowledge in a given context.
  3. Déterminants, défis, enjeux, conditions gagnantes, etc. Plusieurs mots pour décrire le fait que certains facteurs influencent favorablement ou défavorablement l’efficacité du processus de transfert de connaissances (l’utilisation des connaissances par les groupes cibles) Encore une fois : plusieurs façons de catégoriser Sur la diapo: les facteurs les plus fréquemment recensés – ceux qui seront abordés dans ce module
  4. Facteurs liés aux caractéristiques des utilisateurs Attributs des utilisateurs Réceptivité et attitudes face aux connaissances issues de la recherche Utilité perçue Ouverture face à la recherche Expertise par rapport aux connaissances issues de la recherche Acceptation de la critique et capacité à se remettre en question Sentiment de responsabilité face aux résultats (soucieux de l’efficacité de leurs interventions) Facteurs liés aux caractéristiques organisationnelles du milieu utilisateur Culture organisationnelle par rapport aux connaissances issues de la recherche Réceptivité (valorisation des CIR) Mécanismes de formation continue et rétroaction sur la performance (organisations apprenantes) Climat de travail coopératif Niveau implication de l’organisation dans le processus de transfert Leadership fort (dans le sens de soutien de la direction et non des consignes ou directives issues de la direction) Consensus concernant les besoins en matière de connaissances Vision commune et partagée de l’impact à atteindre Ressources dédiées : Soutien financier. Heures libérées pour les intervenants Présence d’un agent de liaison ou d’un courtier de connaissances Facteurs liés aux caractéristiques des connaissances Adéquation avec les besoins des utilisateurs Applicabilité Adéquation avec les valeurs, les expériences et les pratiques des utilisateurs Niveau de participation des utilisateurs à leur développement Accessibilité Langage compréhensible Délais de production appropriés Qualité méthodologique
  5. Facteurs liés aux caractéristiques des utilisateurs Attributs des utilisateurs Réceptivité et attitudes face aux connaissances issues de la recherche Utilité perçue Ouverture face à la recherche Expertise par rapport aux connaissances issues de la recherche Acceptation de la critique et capacité à se remettre en question Sentiment de responsabilité face aux résultats (soucieux de l’efficacité de leurs interventions) Facteurs liés aux caractéristiques organisationnelles du milieu utilisateur Culture organisationnelle par rapport aux connaissances issues de la recherche Réceptivité (valorisation des CIR) Mécanismes de formation continue et rétroaction sur la performance (organisations apprenantes) Climat de travail coopératif Niveau implication de l’organisation dans le processus de transfert Leadership fort (dans le sens de soutien de la direction et non des consignes ou directives issues de la direction) Consensus concernant les besoins en matière de connaissances Vision commune et partagée de l’impact à atteindre Ressources dédiées : Soutien financier. Heures libérées pour les intervenants Présence d’un agent de liaison ou d’un courtier de connaissances Facteurs liés aux caractéristiques des connaissances Adéquation avec les besoins des utilisateurs Applicabilité Adéquation avec les valeurs, les expériences et les pratiques des utilisateurs Niveau de participation des utilisateurs à leur développement Accessibilité Langage compréhensible Délais de production appropriés Qualité méthodologique
  6. Facteurs liés aux caractéristiques des utilisateurs Attributs des utilisateurs Réceptivité et attitudes face aux connaissances issues de la recherche Utilité perçue Ouverture face à la recherche Expertise par rapport aux connaissances issues de la recherche Acceptation de la critique et capacité à se remettre en question Sentiment de responsabilité face aux résultats (soucieux de l’efficacité de leurs interventions) Facteurs liés aux caractéristiques organisationnelles du milieu utilisateur Culture organisationnelle par rapport aux connaissances issues de la recherche Réceptivité (valorisation des CIR) Mécanismes de formation continue et rétroaction sur la performance (organisations apprenantes) Climat de travail coopératif Niveau implication de l’organisation dans le processus de transfert Leadership fort (dans le sens de soutien de la direction et non des consignes ou directives issues de la direction) Consensus concernant les besoins en matière de connaissances Vision commune et partagée de l’impact à atteindre Ressources dédiées : Soutien financier. Heures libérées pour les intervenants Présence d’un agent de liaison ou d’un courtier de connaissances Facteurs liés aux caractéristiques des connaissances Adéquation avec les besoins des utilisateurs Applicabilité Adéquation avec les valeurs, les expériences et les pratiques des utilisateurs Niveau de participation des utilisateurs à leur développement Accessibilité Langage compréhensible Délais de production appropriés Qualité méthodologique
  7. Facteurs liés aux stratégies de transfert et de soutien Doivent tenir compte des caractéristiques des groupes cibles et de leurs besoins. Doivent être basées sur une relation de confiance de l’agent de soutien ou du chercheur avec les utilisateurs (transfert de proximité) Relation intense et soutenue Capital relationnel Mécanismes d’échange (formels et informels) Langage commun Mission partagée Choisir le moment opportun Convaincre le milieu de la pertinence d’utiliser les CIR Adaptation du format des connaissances Accompagnement et suivi régulier (mesure systématique des progrès) Évaluation opérationnelle du soutien offert Facteurs liés aux caractéristiques du chercheur et de son milieu Caractéristiques des chercheurs : Attitude des chercheurs envers la collaboration Habiletés des chercheurs à adapter les connaissances (ou à s’entourer de gens pour le faire) Crédibilité des chercheurs aux yeux des utilisateurs Capacité du chercheur à entrer en relation Facilitants et obstacles au niveau du milieu universitaire Financement dédié aux activités de TC Reconnaissance du temps accordé aux activités de TC Soutien technique et logistique (organisation de la diffusion) Soutien d’experts à la vulgarisation et l’adaptation Outils disponibles Ressources financières
  8. Facteurs liés aux stratégies de transfert et de soutien Doivent tenir compte des caractéristiques des groupes cibles et de leurs besoins. Doivent être basées sur une relation de confiance de l’agent de soutien ou du chercheur avec les utilisateurs (transfert de proximité) Relation intense et soutenue Capital relationnel Mécanismes d’échange (formels et informels) Langage commun Mission partagée Choisir le moment opportun Convaincre le milieu de la pertinence d’utiliser les CIR Adaptation du format des connaissances Accompagnement et suivi régulier (mesure systématique des progrès) Évaluation opérationnelle du soutien offert Facteurs liés aux caractéristiques du chercheur et de son milieu Caractéristiques des chercheurs : Attitude des chercheurs envers la collaboration Habiletés des chercheurs à adapter les connaissances (ou à s’entourer de gens pour le faire) Crédibilité des chercheurs aux yeux des utilisateurs Capacité du chercheur à entrer en relation Facilitants et obstacles au niveau du milieu universitaire Financement dédié aux activités de TC Reconnaissance du temps accordé aux activités de TC Soutien technique et logistique (organisation de la diffusion) Soutien d’experts à la vulgarisation et l’adaptation Outils disponibles Ressources financières