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Kneaver Project


A General Perspective
from User side.

            Kneaver Corp

8/31/2006                                         1
                    Copyright 2007 Kneaver Corp
Market – Need - Mission
    Knowledge, Knowledge assets and
    Knowledge Management are current
    concerns.
    Average companies are hesitant to start such
    an initiative because they are not able to
    forecast the ROI.
    ROI will be increased if the cost of building
    the KB is decreased and the possibility to
    leverage the KB is increased.
                    This is our goal.
8/31/2006                Copyright 2007 Kneaver Corp   2
Assumptions - Rules
    Knowledge is information with context.
    Knowledge can be linked to cause and justifications.
    Universal Knowledge as present in Wikipedia is
    different.
    We are interested to manage a subset of it , focused
    on the organization need,at the level of expertise of
    the Organization, as condensed as possible to be
    easy to manage.
    Organization's knowledge can be unsure, just
    guesses.

8/31/2006                    Copyright 2007 Kneaver Corp    3
Keep Mind in User
    Knowledge resides in Human minds. It can
    be taught to Humans but cannot be stored.
    So there is a difference between real
    knowledge managed by humans and
    knowledge stored on computers. This
    difference is underlying in every discussions.
    What we want to manage is something as
    near as possible to what Human can express
    about their knowledge. We will insist on Links,
    transfer functions and maps.
8/31/2006                Copyright 2007 Kneaver Corp   4
Keep User in Mind
    Entering Knowledge is a big effort.
      – Everything should be done to make it easier,
        faster, less cumbersome.
      – Avoid repeated steps, superfluous clicks and
        mouse moves. Go straight, be cooperative.
    The goal is to transfer so leverage gimmicks
    to make it easy and fun.
      –     Color,icons
      –     Maps, Graphics
      –     Short Lists
      –     Flash cards

8/31/2006                    Copyright 2007 Kneaver Corp   5
Knowledge

    As knowledge is growing it requires
    some maintenance and enhancement
    like a garden. Our tools will provide way
    to measure Knowledge extend and it’s
    relevance to Organization Operations.




8/31/2006              Copyright 2007 Kneaver Corp   6
Type of knowledge's

Knowledge can be
 Explicit.
 Tacit.
 Articulate.




8/31/2006          Copyright 2007 Kneaver Corp   7
Meta-process
    Meta-process are the natural extensibility capacity of
    Kneaver. It is a sequence of actions and questions.
    We go back to the conversational type of user
    interaction. Like a discussion between the computer
    and the user.
    Process can be controlled by the user. It is possible
    for example to roll-back or replay some sections. It is
    possible to branch to another process, stop, or skip.
    Meta process runs are stored in objects.
    Meta-process are used for assessments and
    inductors.


8/31/2006                     Copyright 2007 Kneaver Corp     8
Knowledge creation
    We mean creation in Kneaver.
    You create items in Kneaver from your notes
    or your blog or existing items.
    As a wiki you can link to existing items or to
    be created items.
    You can split items, consolidate them.
    You can annotate items, start discussions,
    synthesize discussions.


8/31/2006                Copyright 2007 Kneaver Corp   9
Knowledge Enhancement
    You can review items and their links.
    Links actually behave like items themselves.
    You can change visibility of items and links using
    ACL and scope management.
    You can change their class like saying that the link
    between tow items actually a causal link or a
    generalization link.
    You can say that an item correspond to a standard, a
    person, a technology.
    You can assign style, colors, icons.
    You can assign level of certainty.

8/31/2006                   Copyright 2007 Kneaver Corp   10
Inductors
At any time if you need some help you can call inductors. They are
   meta-process attached to class of items which will search for
   information or prompt you for information.
   You entered an item « Securities »
   What about other names ?
   What about looking on Wikipedia and linking to its definition.
   Here is the page, do you like it ?
   What about looking from reference sites on Google. I will refine
   the search by scouting the pages for you to bring on top the
   pages with existing links to your knowledge.
   You are talking about a person. What about searching his blog,
   is he in Linked-In ?

8/31/2006                        Copyright 2007 Kneaver Corp      11
Knowledge Exploration
    Behind the idea of Distance, Boundary,
    Relevance and Common is the idea that
    Knowledge can be explored to produce maps
    such as:
    Knowledge to learn. What is relevant to your
    competency map and at the boundaries of
    your knowledge.
    Knowledge leaks. What are the unexplored
    part of your organization's knowledge.
    Innovation. Did you try to combines theses
    two branch of your knowledge ?
8/31/2006               Copyright 2007 Kneaver Corp   12
Active Knowledge
    The knowledge network present on the
    computer will support several operations like
    automatic annotating and linking, relevance
    measure, automatic classification.
    This will make it even more worth it to build a
    good KB. Theses features can be applied to
    RSS feeds for technical ward, reading any
    web page with contextual help.
    All features are also available as API and can
    be integrated in custom applications.
8/31/2006                 Copyright 2007 Kneaver Corp   13
KM system and Users

    Users will be identified on the system
    and the KB will have a different aspect
    for them depending on their level of
    acquaintance of the Knowledge, their
    permissions and their individual
    Knowledge.



8/31/2006              Copyright 2007 Kneaver Corp   14
Kneaver and Memorization
     Kneaver will support some learning system.
     We recognize the importance of stories as a
     way to memorize related ideas and to
     convince learners. Ability to link stories and
     Knowledge Skeleton will be present.
     Short list is another tool.
     Ability to build PowerPoint like presentations
     directly.
     Graphic and Icon system, integrated helps to
     build icon representations and markers
     (“signalétique”).
8/31/2006                    Copyright 2007 Kneaver Corp 15
Size of Knowledge
    To stay manageable Knowledge must stay
    small and concise. Kneaver is not made to
    store database informations. A ability to link
    easily to DB information will be provided to
    make easy for users to maintain this
    separation.
    As expertise of users grow their skyline will
    become more vast. Shortly said this means
    that more items will be inline and transfer
    functions will help to connect directly nodes
    instead of tiresome succession of links.
8/31/2006                 Copyright 2007 Kneaver Corp   16
Common Knowledge - Boundary
    We mean by common knowledge, knowledge
    existing in system but so common to the user
    that it should not appear anymore. This is
    user dependant and is based on his choices
    and capture on behavior.
    We mean by knowledge boundary the region
    of the user knowledge graph where some
    nodes resides outside user knowledge.
    Typically knowledge to learn resides at its
    boundary.

8/31/2006               Copyright 2007 Kneaver Corp   17
Key Functions
We mean here internal functions carrying a lot new technology. They don’t correspond exactly to user features.

     Text statistical break down in glossary terms.
     Text chains distance to Knowledge graphs.
     Knowledge aggregation from Knowledge
     graphs.
     Map building
     Presentation layer.
     Transfer function on nodes.
     Meta-process

8/31/2006                                             Copyright 2007 Kneaver Corp                            18
Key Features
    Knowledge editing, Linking, Mapping
    Build learning curricula and follow-up
    Wiki style support – Build-in Blog.
    User control up to item level with user experience at item level.
    Multi-database support including separate user personal
    knowledge.
    Inductors, search
    Analyze texts
    Glossary builder
    Yellow Pages
    Discussions


8/31/2006                          Copyright 2007 Kneaver Corp          19
Integration

    It will be possible to integrate Kneaver to
    existing CMS like SharePoint Portal, Notes …
    It this case the CMS will be used for the back
    end database, user management, and all
    textual information.
    Kneaver will keep its cache engine and
    presentation layer.
    Presentation will be output via CMS API for a
    tight integration.
8/31/2006                Copyright 2007 Kneaver Corp   20
What more ..

    Any idea of what is necessary from the
    beginning ?
    Many more high level features are
    envisioned but it is too early. They are
    not strictly useful now.




8/31/2006              Copyright 2007 Kneaver Corp   21
What we won’t do

    Tacit knowledge requires the ability to
    store video, sounds, documents. We will
    not support that. This means that we will
    requires some partnership or
    integration.
    All DB job is made by an off the shelf
    product. Same for http.

8/31/2006              Copyright 2007 Kneaver Corp   22

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Kneaver An Overview From User Perspective Ppt

  • 1. Kneaver Project A General Perspective from User side. Kneaver Corp 8/31/2006 1 Copyright 2007 Kneaver Corp
  • 2. Market – Need - Mission Knowledge, Knowledge assets and Knowledge Management are current concerns. Average companies are hesitant to start such an initiative because they are not able to forecast the ROI. ROI will be increased if the cost of building the KB is decreased and the possibility to leverage the KB is increased. This is our goal. 8/31/2006 Copyright 2007 Kneaver Corp 2
  • 3. Assumptions - Rules Knowledge is information with context. Knowledge can be linked to cause and justifications. Universal Knowledge as present in Wikipedia is different. We are interested to manage a subset of it , focused on the organization need,at the level of expertise of the Organization, as condensed as possible to be easy to manage. Organization's knowledge can be unsure, just guesses. 8/31/2006 Copyright 2007 Kneaver Corp 3
  • 4. Keep Mind in User Knowledge resides in Human minds. It can be taught to Humans but cannot be stored. So there is a difference between real knowledge managed by humans and knowledge stored on computers. This difference is underlying in every discussions. What we want to manage is something as near as possible to what Human can express about their knowledge. We will insist on Links, transfer functions and maps. 8/31/2006 Copyright 2007 Kneaver Corp 4
  • 5. Keep User in Mind Entering Knowledge is a big effort. – Everything should be done to make it easier, faster, less cumbersome. – Avoid repeated steps, superfluous clicks and mouse moves. Go straight, be cooperative. The goal is to transfer so leverage gimmicks to make it easy and fun. – Color,icons – Maps, Graphics – Short Lists – Flash cards 8/31/2006 Copyright 2007 Kneaver Corp 5
  • 6. Knowledge As knowledge is growing it requires some maintenance and enhancement like a garden. Our tools will provide way to measure Knowledge extend and it’s relevance to Organization Operations. 8/31/2006 Copyright 2007 Kneaver Corp 6
  • 7. Type of knowledge's Knowledge can be Explicit. Tacit. Articulate. 8/31/2006 Copyright 2007 Kneaver Corp 7
  • 8. Meta-process Meta-process are the natural extensibility capacity of Kneaver. It is a sequence of actions and questions. We go back to the conversational type of user interaction. Like a discussion between the computer and the user. Process can be controlled by the user. It is possible for example to roll-back or replay some sections. It is possible to branch to another process, stop, or skip. Meta process runs are stored in objects. Meta-process are used for assessments and inductors. 8/31/2006 Copyright 2007 Kneaver Corp 8
  • 9. Knowledge creation We mean creation in Kneaver. You create items in Kneaver from your notes or your blog or existing items. As a wiki you can link to existing items or to be created items. You can split items, consolidate them. You can annotate items, start discussions, synthesize discussions. 8/31/2006 Copyright 2007 Kneaver Corp 9
  • 10. Knowledge Enhancement You can review items and their links. Links actually behave like items themselves. You can change visibility of items and links using ACL and scope management. You can change their class like saying that the link between tow items actually a causal link or a generalization link. You can say that an item correspond to a standard, a person, a technology. You can assign style, colors, icons. You can assign level of certainty. 8/31/2006 Copyright 2007 Kneaver Corp 10
  • 11. Inductors At any time if you need some help you can call inductors. They are meta-process attached to class of items which will search for information or prompt you for information. You entered an item « Securities » What about other names ? What about looking on Wikipedia and linking to its definition. Here is the page, do you like it ? What about looking from reference sites on Google. I will refine the search by scouting the pages for you to bring on top the pages with existing links to your knowledge. You are talking about a person. What about searching his blog, is he in Linked-In ? 8/31/2006 Copyright 2007 Kneaver Corp 11
  • 12. Knowledge Exploration Behind the idea of Distance, Boundary, Relevance and Common is the idea that Knowledge can be explored to produce maps such as: Knowledge to learn. What is relevant to your competency map and at the boundaries of your knowledge. Knowledge leaks. What are the unexplored part of your organization's knowledge. Innovation. Did you try to combines theses two branch of your knowledge ? 8/31/2006 Copyright 2007 Kneaver Corp 12
  • 13. Active Knowledge The knowledge network present on the computer will support several operations like automatic annotating and linking, relevance measure, automatic classification. This will make it even more worth it to build a good KB. Theses features can be applied to RSS feeds for technical ward, reading any web page with contextual help. All features are also available as API and can be integrated in custom applications. 8/31/2006 Copyright 2007 Kneaver Corp 13
  • 14. KM system and Users Users will be identified on the system and the KB will have a different aspect for them depending on their level of acquaintance of the Knowledge, their permissions and their individual Knowledge. 8/31/2006 Copyright 2007 Kneaver Corp 14
  • 15. Kneaver and Memorization Kneaver will support some learning system. We recognize the importance of stories as a way to memorize related ideas and to convince learners. Ability to link stories and Knowledge Skeleton will be present. Short list is another tool. Ability to build PowerPoint like presentations directly. Graphic and Icon system, integrated helps to build icon representations and markers (“signalétique”). 8/31/2006 Copyright 2007 Kneaver Corp 15
  • 16. Size of Knowledge To stay manageable Knowledge must stay small and concise. Kneaver is not made to store database informations. A ability to link easily to DB information will be provided to make easy for users to maintain this separation. As expertise of users grow their skyline will become more vast. Shortly said this means that more items will be inline and transfer functions will help to connect directly nodes instead of tiresome succession of links. 8/31/2006 Copyright 2007 Kneaver Corp 16
  • 17. Common Knowledge - Boundary We mean by common knowledge, knowledge existing in system but so common to the user that it should not appear anymore. This is user dependant and is based on his choices and capture on behavior. We mean by knowledge boundary the region of the user knowledge graph where some nodes resides outside user knowledge. Typically knowledge to learn resides at its boundary. 8/31/2006 Copyright 2007 Kneaver Corp 17
  • 18. Key Functions We mean here internal functions carrying a lot new technology. They don’t correspond exactly to user features. Text statistical break down in glossary terms. Text chains distance to Knowledge graphs. Knowledge aggregation from Knowledge graphs. Map building Presentation layer. Transfer function on nodes. Meta-process 8/31/2006 Copyright 2007 Kneaver Corp 18
  • 19. Key Features Knowledge editing, Linking, Mapping Build learning curricula and follow-up Wiki style support – Build-in Blog. User control up to item level with user experience at item level. Multi-database support including separate user personal knowledge. Inductors, search Analyze texts Glossary builder Yellow Pages Discussions 8/31/2006 Copyright 2007 Kneaver Corp 19
  • 20. Integration It will be possible to integrate Kneaver to existing CMS like SharePoint Portal, Notes … It this case the CMS will be used for the back end database, user management, and all textual information. Kneaver will keep its cache engine and presentation layer. Presentation will be output via CMS API for a tight integration. 8/31/2006 Copyright 2007 Kneaver Corp 20
  • 21. What more .. Any idea of what is necessary from the beginning ? Many more high level features are envisioned but it is too early. They are not strictly useful now. 8/31/2006 Copyright 2007 Kneaver Corp 21
  • 22. What we won’t do Tacit knowledge requires the ability to store video, sounds, documents. We will not support that. This means that we will requires some partnership or integration. All DB job is made by an off the shelf product. Same for http. 8/31/2006 Copyright 2007 Kneaver Corp 22