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@leankitjon
The Lean Toolkit
Practical Practices for Continuous Improvement
ContinuousImprovement
RespectForPeople
Relentless
Focus on Delivery
RespectForPeople
ContinuousImprovementMentoring
Management
Visualize
Workflow
Eliminate
Waste
Experiment
to Create
Knowledge
Build
Quality In
Defer
Commitment
Deliver JIT
Optimize the
Whole
Customers
Tools are a means to an end
Helping teams apply Lean
principles
@leankitjon
Gemba Kaizen: Preferring bottom up change
1. Go See - Profound knowledge about potential
process or product improvements starts with observation
2. Ask Why - Ask open-ended questions based on
observing actions, not on assumptions. Use 5 Why's to
find root cause and real needs vs surface asks
3. Show Respect - Assume the person on the
ground knows more about their specific context than you
or their manager. But avoid embarrassing them, too
@leankitjon
Value Stream Mapping: Touch Time & PCE
@leankitjon
Measuring Speed: Lead Time vs Cycle Time
@leankitjon
Value Stream Mapping: Bottlenecks
@leankitjon
@leankitjon
@leankitjon
@leankitjon
@leankitjon
Bull-whip Effect
@leankitjon
The quickest path
to agility is to start
from where you are
today.
1. Visualize the (current) workflow
2. Limit Work-in-Progress (WIP) *
3. Manage (for smooth) flow
4. Make process policies explicit
5. Implement feedback loops
6. Improve collaboratively
using Kanban to implement Lean
Evolve
* Often implicitly at first
Kanban: Dynamic VSM
@leankitjon
Managing WIP limits for queues much easier than
managing capacity utilization directly
Work Cells: Stability for delivery & kaizen
Career Management
Hiring
Training
Standards
Mentoring
Squad
Delivery
Goal is 7 +/- 2 members
Has skills for 80% of work -
X-Functional or Service Center
Member can belong to only 1 squad
Located together (physically or virtually)
Work assigned to the squad not squad
members
Guild
@leankitjon
Obeya: Putting (& keeping) teams together
@leankitjon
Takt Time: A predictable rhythm of delivery
@leankitjon
Week 0 Week 1 Week 2 Week 3 Week 5Week 4
Pull
Planning
Hackathon
or
Squad
Driven
Work
A3 A3 A3A3
Takt Time: A predictable drumbeat of delivery
@leankitjon
Takt Time: A predictable drumbeat of delivery
1 2 3 4 65
Jan 4
All
Hands
Annual
Kickoff
Board
Jan 27
Feb 15 May 9 June 20
All
Hands
Mid-Year
Party
Board
Jul 29
Aug 1Mar 28
All
Leaders
Board
Apr 22
7
Sep 12
All
Leaders
Board
Oct 21
8
Oct 24
Long sweep to
allow for
holidays
@leankitjon
Jidoka: Auto(nom)ating for Scale
@leankitjon
Andon: Slow down to speed up
• Trying to solve a critical issue alongside normal
work, or worse ignoring it, helps nobody
• Everyone has the right and responsibility to call out
what they believe to be critical issues
• False alarms are OK
• A stop-the-line involves a least a whole squad as
well as any squad with experts needed for the issue
• Communicate resolution as soon as practical
• Don’t resume normal work until the team has done
a root cause analysis
@leankitjon
A3: Concisely clarifying problems vs solutions
What is this? Why should I care?
How?Who will notice?
Why? What else?
@leankitjon
MVP: Minimum testable, usable, loveable
@leankitjon
Frequent
Small
Good
Decoupled FSGD
( Fizz Good )
@leankitjon
leankit.com/learn
• Articles
• E-books
• Webinars
• Templates
• Case Studies
Key Reading
Implementing Lean Software Development: From Concept to Cash
- Mary and Tom Poppendieck
Lean IT: Enabling and Sustaining Your Lean Transformation
- Steve Bell, Mike Orzen
Lean Enterprise: How High Performance Organizations Innovate at Scale
- Jez Humble, Joanne Molesky
The Lean Startup: How Constant Innovation Creates Radically Successful
Businesses
- Eric Ries
CustomerCentric Selling
- Michael Bosworth, John Holland
Online
@leankitjon
What is this? Why should I care?
How?Who will notice?
Why? What else?
FSGD
Key Takeaways
www.leankit.com
@leankitjon
©2017 LeanKit Inc.

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