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It’s worth your time
Managing Millennials
Dan Weir, Frost Valley YMCA
Lindsay Hutchinson, Frost Valley YMCA
Ground Rules
“All generalizations
are false,
including this one.”
-Mark Twain
We are not going to change your
management style this afternoon
This is the ‘201’ level class
Today’s Goals
Go over 5 areas of emphasis with
managing a millennial
Leave with takeaways
Answer your questions
What goals do you have today?
What is a millennial?
Generations
Silent
70+
Baby
Boomers
51-69
Gen X
35-50
Millennial
18-35
Negative effect of Helicopter Parents
From the
American College Health Association
Surveyed 100,000 college students from
153 different campuses about their health
in 2013
84.3%
felt overwhelmed by all they had to do
51.3%
felt overwhelming anxiety
Wants to take on the world,
doesn’t know where to start first
Grown up with technology
Technology moving too fast to study
Access to everything
As consumers they want
Technology
Social
Collaborate
Adventure
Value
5areas
of focus
#1
Sense of Purpose
WHY: No difference between
a “calling” & a “career”
WHY: They want to do good
HOW: This is our advantage
HOW: Our 3 deliverables
set the stage
HOW: Are you encouraging
“cause driven leadership”?
WHAT: Profit companies are
working in more philanthropy
WHAT: It’s being noticed
Find another statistics
WHAT: It’s being reported on
#2
Relationships
WHY: They want to be
part of a team
WHY: Authenticity matters more
than professionalism
WHY: equality = fairness
HOW: explain to their parents that
you need a working relationship
with the employee
HOW: set up a mentor.
It doesn’t have to be you.
HOW: build a community by creating teams
outside the departments
WHAT: Roommates meet before getting to
school
WHAT: Staff Appreciation & Company
Gatherings
WHAT: “Millennials at work: reshaping the
workplace” from PricewaterhouseCoopers
#3
Professional
Development
WHY: Choose a job based how much they
are invested in, not salary
WHY: Investing in them = believing
in them
WHY: Know what they want to do, but
don’t know how to do it
HOW: Send them to networking
opportunities & trainings
HOW: Invite them along with you
HOW: Create it for your seasonal
staff
HOW: teach them project
management
WHAT: If they become too good, won’t
they leave?
#4
Flexibility
WHY: Access to information,
people, anything is so easy
WHY: When they are motivated,
they want to do it now
WHY: work-life balance
is very important
HOW: Use technology
HOW: teach boundaries on how
to use technology
HOW: be flexible but also
pragmatic about time
HOW: give access to you when
you are available
WHAT: Flexibility in schedule is now
a competitive edge
• Business Insider “The most flexible companies to
work for in America”
• WSJ “How to Find Companies With Flexible Work
Arrangements”
• US News & World Reports “Top 25 Companies for
Work-Life Balance”
WHAT: “Millennials at work: reshaping the
workplace” from PricewaterhouseCoopers
#5
Leadership
WHY: They need to know you
believe in them
WHY: They don’t know how to take
criticism
WHY: Want to be part of a
movement
HOW: debriefing
HOW: teach them how to take criticism.
Open up about your career path.
HOW: use following their “calling” to
your Y’s benefit
HOW: teach them how to say no
Collaboration &
Team work
Creativity &
Imagination
Critical thinking
Problem
Solving
WHAT: 21st century skills movement
WHAT: resiliency is being sought
after
The secret about
these 5 areas is…
You knew most of
this already
To get where you are,
you had to master
these 5 areas
The millennials
want to be in
your position
Be intentional about
using you expertise
to your advantage
This is a community
wide effort –
a culture
The slideshow &
handout at
danlovescamp.com
by 9am tomorrow
It’s worth your time
Managing Millennials
Dan Weir, Frost Valley YMCA
Lindsay Hutchinson, Frost Valley YMCA

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