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Introducing Jackdaw 
Research 
Jan Dawson 
Chief Analyst 
(408) 744-6244 
jan@jackdawresearch.com 
@jandawson
Jan Dawson, Chief Analyst 
• 14 years of experience as a 
technology analyst 
• Formerly led telecoms research 
at Ovum, largest non-US 
headquartered analyst firm 
• One of the most quoted 
consumer tech analysts in the 
media (see slide in appendix) 
• Relationships with the world's 
largest carriers, device vendors 
and other major players
What makes Jackdaw 
different? 
• The default analyst model is to employ specialists in every part 
of the market – smartphones, broadband, video services and so 
on 
• These analysts go deep in their respective areas, but they work 
in silos, and can’t see the big picture 
• Jackdaw takes a big-picture, strategic approach to the consumer 
technology market, its players and their business models 
• This allows us to identify trends and predict future developments 
much more effectively than the traditional siloed analyst firms
Six major domains in consumer 
technology 
Hardware Software Content Comms Connectivity 
Smartphone 
Tablet/PC 
Console 
Smart TV/STB 
Wearables 
Operating 
system 
Productivity 
Anti virus 
Mobile apps 
Other 
Video 
Music 
Books 
Search 
Games 
Text 
Audio 
Video 
Social 
Photo sharing 
Wired 
Cellular 
WiFi 
Satellite 
Digital layer 
Commerce 
Payments 
Transport 
Hotels 
Other Home
Major consumer tech companies 
have expanded out of their cores 
Hardware Software Connectivity Comms Content 
Apple 
Microsoft 
Google 
Facebook 
Digital layer 
Amazon
Many of them now compete 
across four or more domains 
Hardware Software Content Comms Connectivity Digital Layer 
Amazon Kindle, Fire 
Phone, TV Fire OS Instant Video, 
MP3, Kindle – AT&T 3G/4G 
in devices 
E-Commerce 
Payments 
Apple iPhone, iPad, 
Mac, Watch 
OS X, iOS, 
iLife, iWork 
iTunes, App 
Stores 
iMessage, 
FaceTime – Payments 
HomeKit 
Facebook Oculus, HTC 
First Parse Richer News 
Feed content 
Messenger, 
Whatsapp Internet.org Payments 
Google Motorola, 
Nexus 
Android, 
Chrome OS 
Play Store, 
YouTube 
Hangouts, 
Google Voice Google Loon Google 
Shopping 
Microsoft Surface, 
Lumia, Xbox 
Windows, 
Office 
Windows 
Store, Xbox Skype – –
They employ a variety of 
business models to do this 
Direct Platform Advertising 
Definition Sell 1st party products 
to end users 
Sell 3rd party products 
to end users 
Sell eyeballs to 
advertisers 
User Customer 
Alignment 100% 50/50 0% 
Amazon Kindles E-commerce IMDB 
Apple iPhone, iPad, Mac iTunes, App Stores iTunes Radio 
Facebook – Payments Core product 
Google Google Business Apps Google Play Search 
Microsoft Office Windows Store Bing
As such, they generate revenue 
in very different ways 
Revenue split by business model, last four quarters 
100% 
75% 
50% 
25% 
0% 
Direct Platform Advertising 
Amazon Apple Facebook Google Microsoft
Vital to look at the market in a 
new way – across silos 
Connectivity Digital Layer 
Hardware Software Content Comms 
Amazon 
Apple 
Google 
Microsoft 
Samsung
Questions answered 
• What are the keys to success in consumer 
technology? 
• Which companies exhibit these traits? 
• What must each company do to better foster 
growth and success? 
• What are the most lucrative segments and niches 
in the market and how can you take advantage?
What we offer - content 
• Breaking news analysis 
• A set of key companies including major carriers, device vendors, online service 
providers 
• One-slide analysis of the news and its implications for the company and others 
• Delivered within 24 hours by email 
• Company profiles analyzing assets and capabilities across major consumer 
technology categories - updated annually 
• Quarterly “state of the market” presentation summarizing changes in positioning, 
rankings and competitiveness 
• Other reports on industry topics, events etc.
Company profiles 
• Key questions answered: 
• Competitiveness across five domains 
• Integration strategies 
• Business models 
• Prospects for growth 
• Recommendations for company and competitors 
• Two parts: written profile and slide-format data review
Companies included in 
company profiles
Other reports in 2014-2015 
• Smartwatches: Market Prospects (published August) 
• The impact of changing device subsidies in the US 
• The future of TV 
• State of the market: connected car 
• State of the market: connected home 
• (suggestions welcome)
For further information 
• I blog at http://www.beyonddevic.es and 
http://www.techpinions.com 
• Jackdaw website at www.jackdawresearch.com 
• Twitter: @jandawson 
• LinkedIn: http://www.linkedin.com/in/jandawson
Thank you 
Jan Dawson 
Chief Analyst 
(408) 744-6244 
jan@jackdawresearch.com 
@jandawson
Press Coverage 
Note: the above represents press coverage for Jackdaw Research, since November 2013. 
A listing of press coverage may be found at http://jackdawresearch.com/in-the-news/