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Introducing

11

SAP Strategy, Architecture, and Governance

www.ensead.com | info@ensead.com | +31 (0) 487-502238
Introducing:

ENSEAD Advisory
1st edition, April 2013
© 2013 ENSEAD Advisory. All rights are reserved. No part of this document may be modified, deleted or
expanded by any process or means without prior written approval from ENSEAD Advisory.
While every precaution has been taken in the preparation of this book, ENSEAD Advisory assumes no
responsibility for errors or omissions, or for damages resulting from the use of the information contained
herein. The opinions expressed herein are subject to change without notice.
Trademarks
SAP® is a registered trademark of SAP AG, Germany. The use of general descriptive names, registered
names, trademarks, etc. in this publication does not imply, even in absence of a specific statement, that such
names are exempt from the relevant protective laws and regulations and therefore free for general use.

2
Value Proposition
ENSEAD Advisory :
•

Has a deep understanding about what makes SAP
Strategies, Architectures, and Governance structures
best-in-class

•

Has the experience and expertise to put SAP strategy
into action successfully

•

Works with you to arrive at an optimal balance
between the business demands for agility, value for
money, and stable SAP operations

•

Works off industry standards complemented by SAP
specifics and advanced insights

© 2013 – ENSEAD Advisory

3
Fresh ideas and the brightest
resources, sourced from a private crowd.
© 2013 – ENSEAD Advisory

4
ENSEAD Advisory works with

…during every stage of the SAP

you towards excellence in…

Solution and Services Lifecycle:

o

Managing SAP-related investments

o

Governing SAP-rich solution landscapes

o

Defining and selecting SAP-rich solution
alternatives

o

Implementing SAP-rich solutions

o

Running SAP-rich solutions

© 2013 – ENSEAD Advisory

5
In pursuit of excellence: Services
ENSEAD Advisory Services Oversight
Managing SAPrelated
investments

Governing SAPrich solution
landscapes

Defining and
selecting SAPrich solution
alternatives

Implementing
SAP-rich
solutions

Running SAPrich solutions

Project and Programme Management
Interim Management
Enterprise and Solution Architecture
Quality Assurance (Audit, Assess, Stage Gates)
Risk management
o Business case
development
o Value
management
o Requests for
Proposal
o Financial control
o TCO optimisation
o Roadmap planning
© 2013 – ENSEAD Advisory

o Consulting-as-aService
o IT Process
improvement
o IT organisation
development
o Soundboarding
o Agile/SCRUM
o Continual Service
Improvement

o Architecture-as-aService
o SAP Expertise-ondemand

o Data management
o Analytics
o Security

o Second opinion

o Integration

o Requests for
Information

o Technical Platform

o Project preparation
and initiation

6

o Infrastructure

o Competence Center

o Upgrade efficiency
improvement

o Mediation
o (Out)sourcing
o Tool selection
o Training
o Landscape
optimisation
Trusted advisor to some of most reputed
companies in the world.
© 2013 – ENSEAD Advisory

7
Why work with ENSEAD Advisory
•

Trusted advisor to some of the largest and most
reputed companies in the world

•

Tangible results, identified and delivered millions
of savings for clients already

•

Deep knowledge of SAP, sourced from a private
crowd

•

Continually advancing the wheel by combining
SAP knowledge with wide ranging and deep
understanding of IT good practice and industry
standards

•

Affordable, as the firm is lean as can be and knows
very little overhead

•

Decades of experience shared through ENSEAD
Insights and other social media like Facebook

•

Subcontracted by tier one high-end consultancies
to bring specific knowledge and expertise to the table

© 2013 – ENSEAD Advisory

8
A tap into thought leadership complementing industry standards.

© 2013 – ENSEAD Advisory

9
The IT Function Reference Model (IT-FRM)
Many SAP customers still struggle with designing
an SAP organisation capable of meeting the
omnipresent business demand for both agility
and stability, while delivering best value for
money and facilitating instant change.
An SAP organisational unit capable of efficiently
servicing, supporting, and maintaining SAP whilst
also enhancing and further improving existing
functionality, and delivering projects in parallel.
To this end, ENSEAD Advisory has developed the
IT Function Reference Model that knows five
main building blocks:
• Plan
• Service
• Change
• Run, and
• Govern
The IT Function Reference Model was already
successully used for identifing a multimillion
savings potential through restructuring the SAP
governance model and SAP landscape.

10
The SAP-rich Solutions and Services
Delivery Reference Model (part of SLIM-F)
The SAP Solution & Services Lifecycle Management
Framework (SLIM-F) by ENSEAD Advisory knows
four main stages:
•
•
•
•

Plan & Prepare
Design & Build
Test & Deploy
Service & Operate

The rationale for projects is determined during the
Plan & Prepare stage. The ENSEAD Advisory
approach to delivering SAP-rich Solutions and
Services is lied down in a Delivery Reference
Model. It is based on the following principles:
•

Projects are structured into area’s of responsibility
in such a way that accountabilities are clear and
personal

•

Solution designing & building is clearly separated
from acceptance testing & deploying

•

The SAP-rich Solution includes the integrated
application populated with the required data, as
well as the platform and underlying infrastructure,
while adjacent systems remain to behave as usual

11
fyuk
fuykj

With ENSEAD Advisory, you won’t paint
yourself into a corner.

12
Case study: Assessment of as-is SAP architecture and governance
structure, produce to-be plus Roadmap, for global manufacturer
Objectives
•

Assessment of pain points in the current SAP architecture
and the associated governance structure

•

Architect an advanced to-be SAP architecture with
accompanying governance structure, and

•

Produce the roadmap for realisation.

Approach
•

Root-cause analysis of as-is architecture and issues through
desk research and a series of interviews

•

Gather further technical platform requirements

•

Prepare alternative solutions taking the combined issues
and requirements into account.

•

Selected viable alternatives were discussed during a
workshop with all stakeholders present

Result
•

Issues found are in future-proof-ness of the SAP
architecture, Testing and Training productivity, and Operational
Cost

•

Recommendations given on data copying, Ch Mgt tooling, etc.

•

Technologies

Roadmap produced, working to arrive at stage 1

•

13

SAP ECC, SAP PI, SAP EP, SAP BW, SAP SolMan, SAP
GRC, SAP TDMS, HP SM, HP PPM, Information Builders
WebFOCUS, HP, MaxDB
Case study: SAP Strategy & Architecture development and
implementation for one of the largest beverages companies
Objectives
•

Enable future business growth by moving away from countrydriven IT and adopt a global approach to IT

•

Implement globally standardised business processes for the backoffice and regionally centralised for the mid-office, supported by a
mixture of new global and regional SAP

•

Select the right software products, obtain EA Board approval, and
define the implementation strategy and roadmap

Approach
•

•

Conceive the to-be Solution Architecture including e.g.
–
Business Functions / IT Functionality Mapping
–
Functionality / Installable Components Mapping
–
Systems Integration Platform View
–
End User Interaction View
–
Installable Components / Hardware Partitioning
Mapping
Produce the Implementation and Transitioning Roadmap

Solution Architecture and Roadmap successfully delivered

•

Non SABMiller Users

Client Layer
CITRIX
SAP NetWeaver
Business Client

Crystal Reports
Designer

SAP NetWeaver
Business Client

SAPGUI

Browser

SAPGUI

Portal Layer

Global SAP
Portal

Regional SAP Portal

Application
Layer

SAP BI/BO

Windows Remote
Desktop

SAP mDSD*
SAP CRM Mobile*

Infor AS, DP, AP

SAP ERP
SAP CRM
SAP BI/BO
Infor DP (Collaborate)
JDA

SAP ERP

SAP ERP SD Portal
SAP CRM Internet
Sales

* SAP mDSD and CRM Mobile are terminal-based applications that integrate with a back-end system
(ERP or CRM). They are considered independent aplications in all of the RS architecture documents.

Results
•

Trusted 3rd parties
(BPO)

SABMiller Users

Technologies

Solution was build as architected and roll-out is currently in
progress

•

14

SAP ECC, SAP DSD, SAP CRM, SAP SRM, SAP EP, SAP PI,
SAP BW/BO (ABAP / Java), SAP MI, SAP BCM, INFOR, I2,
BOA, and Simatic, IBM, Oracle
Case study: Architecting upgrade to SAP BusinessObjects BI
4.0, a HANA Proof of Concept, and more, for a global agriculture
firm
Objecives
•

SAP analytical systems (‘EBI’) support crucial business reporting
and the Global IT Leadership needed to:
–
Improve the ability to get SAP BW based EBI solutions
delivered in time, on budget, and to stakeholder
satisfaction
–
Increase SAP BW systems operational stability and reduce
change-related incidents
–
Better align EBI projects to the overarching Architecture
Vision

Approach
•

Continuously review all EBI related Project Initiation
Documents (PIDs), including e.g. Integral Profitability and
Performance reporting, Spend Analytics (Purchasing), GRC
AC, HR and CRM-related reporting

•

Produce EBI Solution Architecture documents covering all
architectural layers including security and governance, as
well as organisational change management aspects

Results
•
•

PID quality significantly improved, EBI projects run better
Delivered the solution architecture for e.g. an SAP
BusinessObjects BI 4.0 implementation and an SAP HANA
Proof of Concept. These are now in-flight

Technologies
•

15

SAP ECC, SAP MDM, SAP CRM, SAP BW/BWA, SAP
BO, SAP HANA, HP, Unix, MS, Oracle
Case study: SAP infrastructure and upgrade strategy and
roadmap for leading FMCG company
Objectives
•

All corporate functions, production and distribution centers
run on SAP, new SAP projects are being planned, and
operational SAP systems are nearing eol. Heterogeneous
systems and infrastructure. DR issues to be solved. IT cost
to be better contained and a strategy is needed that serves
both business projects and upgrade projects needs, and does
not jeopardise operations

Approach
•
•
•
•
•
•

Assess SAP architecture
Understand project portfolio and complexities through
interviews
New infrastructure tender including improved DR set-up
Develop upgrade strategy
Prepare integrated Roadmap taking dependencies into
account
Present back to CIO

Results
•

Harmonization of heterogeneous systems completed

•

Upgrades done without issues

•

Technologies

Harware migration succesfully executed

•

16

SAP R/3, SAP XI/PI, SAP BI/BW, SAP SRM, SAP
CRM, SAP EP, TREX, TIBCO, AspenTech
MES, HP, Linux, Oracle
Best-positioned to help you get and stay in control over the
SAP-rich Solution & Services Lifecycle.
Im

possible is an opinion.

www.ensead.com
SAP Strategy, Architecture, and Governance

www.ensead.com | info@ensead.com | +31 (0) 487-502238

17
Best-positioned to help you

get and stay in control over
the SAP-rich Solution &
Services Lifecycle.

Impossible is an opinion.

www.ensead.com
SAP Strategy, Architecture, and Governance
info@ensead.com | +31 (0) 487-502238

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Introducing ENSEAD Advisory - SAP Strategy, Architecture, and Governance

  • 1. Introducing 11 SAP Strategy, Architecture, and Governance www.ensead.com | info@ensead.com | +31 (0) 487-502238
  • 2. Introducing: ENSEAD Advisory 1st edition, April 2013 © 2013 ENSEAD Advisory. All rights are reserved. No part of this document may be modified, deleted or expanded by any process or means without prior written approval from ENSEAD Advisory. While every precaution has been taken in the preparation of this book, ENSEAD Advisory assumes no responsibility for errors or omissions, or for damages resulting from the use of the information contained herein. The opinions expressed herein are subject to change without notice. Trademarks SAP® is a registered trademark of SAP AG, Germany. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. 2
  • 3. Value Proposition ENSEAD Advisory : • Has a deep understanding about what makes SAP Strategies, Architectures, and Governance structures best-in-class • Has the experience and expertise to put SAP strategy into action successfully • Works with you to arrive at an optimal balance between the business demands for agility, value for money, and stable SAP operations • Works off industry standards complemented by SAP specifics and advanced insights © 2013 – ENSEAD Advisory 3
  • 4. Fresh ideas and the brightest resources, sourced from a private crowd. © 2013 – ENSEAD Advisory 4
  • 5. ENSEAD Advisory works with …during every stage of the SAP you towards excellence in… Solution and Services Lifecycle: o Managing SAP-related investments o Governing SAP-rich solution landscapes o Defining and selecting SAP-rich solution alternatives o Implementing SAP-rich solutions o Running SAP-rich solutions © 2013 – ENSEAD Advisory 5
  • 6. In pursuit of excellence: Services ENSEAD Advisory Services Oversight Managing SAPrelated investments Governing SAPrich solution landscapes Defining and selecting SAPrich solution alternatives Implementing SAP-rich solutions Running SAPrich solutions Project and Programme Management Interim Management Enterprise and Solution Architecture Quality Assurance (Audit, Assess, Stage Gates) Risk management o Business case development o Value management o Requests for Proposal o Financial control o TCO optimisation o Roadmap planning © 2013 – ENSEAD Advisory o Consulting-as-aService o IT Process improvement o IT organisation development o Soundboarding o Agile/SCRUM o Continual Service Improvement o Architecture-as-aService o SAP Expertise-ondemand o Data management o Analytics o Security o Second opinion o Integration o Requests for Information o Technical Platform o Project preparation and initiation 6 o Infrastructure o Competence Center o Upgrade efficiency improvement o Mediation o (Out)sourcing o Tool selection o Training o Landscape optimisation
  • 7. Trusted advisor to some of most reputed companies in the world. © 2013 – ENSEAD Advisory 7
  • 8. Why work with ENSEAD Advisory • Trusted advisor to some of the largest and most reputed companies in the world • Tangible results, identified and delivered millions of savings for clients already • Deep knowledge of SAP, sourced from a private crowd • Continually advancing the wheel by combining SAP knowledge with wide ranging and deep understanding of IT good practice and industry standards • Affordable, as the firm is lean as can be and knows very little overhead • Decades of experience shared through ENSEAD Insights and other social media like Facebook • Subcontracted by tier one high-end consultancies to bring specific knowledge and expertise to the table © 2013 – ENSEAD Advisory 8
  • 9. A tap into thought leadership complementing industry standards. © 2013 – ENSEAD Advisory 9
  • 10. The IT Function Reference Model (IT-FRM) Many SAP customers still struggle with designing an SAP organisation capable of meeting the omnipresent business demand for both agility and stability, while delivering best value for money and facilitating instant change. An SAP organisational unit capable of efficiently servicing, supporting, and maintaining SAP whilst also enhancing and further improving existing functionality, and delivering projects in parallel. To this end, ENSEAD Advisory has developed the IT Function Reference Model that knows five main building blocks: • Plan • Service • Change • Run, and • Govern The IT Function Reference Model was already successully used for identifing a multimillion savings potential through restructuring the SAP governance model and SAP landscape. 10
  • 11. The SAP-rich Solutions and Services Delivery Reference Model (part of SLIM-F) The SAP Solution & Services Lifecycle Management Framework (SLIM-F) by ENSEAD Advisory knows four main stages: • • • • Plan & Prepare Design & Build Test & Deploy Service & Operate The rationale for projects is determined during the Plan & Prepare stage. The ENSEAD Advisory approach to delivering SAP-rich Solutions and Services is lied down in a Delivery Reference Model. It is based on the following principles: • Projects are structured into area’s of responsibility in such a way that accountabilities are clear and personal • Solution designing & building is clearly separated from acceptance testing & deploying • The SAP-rich Solution includes the integrated application populated with the required data, as well as the platform and underlying infrastructure, while adjacent systems remain to behave as usual 11
  • 12. fyuk fuykj With ENSEAD Advisory, you won’t paint yourself into a corner. 12
  • 13. Case study: Assessment of as-is SAP architecture and governance structure, produce to-be plus Roadmap, for global manufacturer Objectives • Assessment of pain points in the current SAP architecture and the associated governance structure • Architect an advanced to-be SAP architecture with accompanying governance structure, and • Produce the roadmap for realisation. Approach • Root-cause analysis of as-is architecture and issues through desk research and a series of interviews • Gather further technical platform requirements • Prepare alternative solutions taking the combined issues and requirements into account. • Selected viable alternatives were discussed during a workshop with all stakeholders present Result • Issues found are in future-proof-ness of the SAP architecture, Testing and Training productivity, and Operational Cost • Recommendations given on data copying, Ch Mgt tooling, etc. • Technologies Roadmap produced, working to arrive at stage 1 • 13 SAP ECC, SAP PI, SAP EP, SAP BW, SAP SolMan, SAP GRC, SAP TDMS, HP SM, HP PPM, Information Builders WebFOCUS, HP, MaxDB
  • 14. Case study: SAP Strategy & Architecture development and implementation for one of the largest beverages companies Objectives • Enable future business growth by moving away from countrydriven IT and adopt a global approach to IT • Implement globally standardised business processes for the backoffice and regionally centralised for the mid-office, supported by a mixture of new global and regional SAP • Select the right software products, obtain EA Board approval, and define the implementation strategy and roadmap Approach • • Conceive the to-be Solution Architecture including e.g. – Business Functions / IT Functionality Mapping – Functionality / Installable Components Mapping – Systems Integration Platform View – End User Interaction View – Installable Components / Hardware Partitioning Mapping Produce the Implementation and Transitioning Roadmap Solution Architecture and Roadmap successfully delivered • Non SABMiller Users Client Layer CITRIX SAP NetWeaver Business Client Crystal Reports Designer SAP NetWeaver Business Client SAPGUI Browser SAPGUI Portal Layer Global SAP Portal Regional SAP Portal Application Layer SAP BI/BO Windows Remote Desktop SAP mDSD* SAP CRM Mobile* Infor AS, DP, AP SAP ERP SAP CRM SAP BI/BO Infor DP (Collaborate) JDA SAP ERP SAP ERP SD Portal SAP CRM Internet Sales * SAP mDSD and CRM Mobile are terminal-based applications that integrate with a back-end system (ERP or CRM). They are considered independent aplications in all of the RS architecture documents. Results • Trusted 3rd parties (BPO) SABMiller Users Technologies Solution was build as architected and roll-out is currently in progress • 14 SAP ECC, SAP DSD, SAP CRM, SAP SRM, SAP EP, SAP PI, SAP BW/BO (ABAP / Java), SAP MI, SAP BCM, INFOR, I2, BOA, and Simatic, IBM, Oracle
  • 15. Case study: Architecting upgrade to SAP BusinessObjects BI 4.0, a HANA Proof of Concept, and more, for a global agriculture firm Objecives • SAP analytical systems (‘EBI’) support crucial business reporting and the Global IT Leadership needed to: – Improve the ability to get SAP BW based EBI solutions delivered in time, on budget, and to stakeholder satisfaction – Increase SAP BW systems operational stability and reduce change-related incidents – Better align EBI projects to the overarching Architecture Vision Approach • Continuously review all EBI related Project Initiation Documents (PIDs), including e.g. Integral Profitability and Performance reporting, Spend Analytics (Purchasing), GRC AC, HR and CRM-related reporting • Produce EBI Solution Architecture documents covering all architectural layers including security and governance, as well as organisational change management aspects Results • • PID quality significantly improved, EBI projects run better Delivered the solution architecture for e.g. an SAP BusinessObjects BI 4.0 implementation and an SAP HANA Proof of Concept. These are now in-flight Technologies • 15 SAP ECC, SAP MDM, SAP CRM, SAP BW/BWA, SAP BO, SAP HANA, HP, Unix, MS, Oracle
  • 16. Case study: SAP infrastructure and upgrade strategy and roadmap for leading FMCG company Objectives • All corporate functions, production and distribution centers run on SAP, new SAP projects are being planned, and operational SAP systems are nearing eol. Heterogeneous systems and infrastructure. DR issues to be solved. IT cost to be better contained and a strategy is needed that serves both business projects and upgrade projects needs, and does not jeopardise operations Approach • • • • • • Assess SAP architecture Understand project portfolio and complexities through interviews New infrastructure tender including improved DR set-up Develop upgrade strategy Prepare integrated Roadmap taking dependencies into account Present back to CIO Results • Harmonization of heterogeneous systems completed • Upgrades done without issues • Technologies Harware migration succesfully executed • 16 SAP R/3, SAP XI/PI, SAP BI/BW, SAP SRM, SAP CRM, SAP EP, TREX, TIBCO, AspenTech MES, HP, Linux, Oracle
  • 17. Best-positioned to help you get and stay in control over the SAP-rich Solution & Services Lifecycle. Im possible is an opinion. www.ensead.com SAP Strategy, Architecture, and Governance www.ensead.com | info@ensead.com | +31 (0) 487-502238 17
  • 18. Best-positioned to help you get and stay in control over the SAP-rich Solution & Services Lifecycle. Impossible is an opinion. www.ensead.com SAP Strategy, Architecture, and Governance info@ensead.com | +31 (0) 487-502238