Le facteur culturel joue un rôle crucial sitôt qu'il y a échange avec des interlocuteurs étrangers, y compris avec nos voisins frontaliers.
Que vous traitiez de communication, de management, de relations commerciales... cette réalité et ses enjeux nous concernent tous.
- Defining Culture
- Cultural Misunderstandings
- Impacts on Team Members and Projects
- Improving Team Performance
- Special Offer: Individual and Team Assessments (CWQ and GTPQ)
This document discusses intercultural teams and their development. It begins by defining culture and explaining the cultural iceberg model, which distinguishes surface-level cultural traits from deeper, underlying cultural values and assumptions. The document then discusses intercultural teams, noting they combine individuals from different cultures who retain their uniqueness, like a salad bowl. Benefits include innovative ideas and global work, while challenges include cultural differences, language barriers, and varying work styles. The document outlines stages of intercultural competence development for teams, from denial of differences to acceptance and adaptation. It concludes that awareness of cultural impacts and behaviors can help intercultural team members overcome challenges.
The document discusses culture as being like an iceberg, with most of it existing below the surface and not visible. It states that while aspects of culture like food, music and art are observable, they are just manifestations of deeper underlying values and attitudes. These core values are primarily learned ideas about what is good, right, desirable and acceptable. They are passed down over generations through influential institutions and shape culture, but may be interpreted differently in different contexts. Like an iceberg, understanding culture fully requires analyzing these deeper, less visible values and forces that have molded it over time.
The document describes the Iceberg Model of Culture which proposes that culture has different layers from surface to deep. The surface culture is the most visible and includes elements like food, dress, music and language. Below this is the deep culture of unspoken rules around behaviors and norms. Deepest is the unconscious culture of underlying values and assumptions. An example is provided for each layer around Thanksgiving traditions, grocery shopping etiquette, and attitudes towards nudity. The model suggests that deeper levels involve higher emotional investment and less visible aspects of culture.
Verbal and non-verbal communication are both important forms of communication. Verbal communication involves speaking, writing, listening and reading while using simple language. It allows for interaction but messages can be forgotten and words cannot be taken back. Non-verbal communication includes body language, gestures, eye contact and more. It provides unconscious messages and flows through all communication. Both forms of communication are important, as non-verbal communication matters more than words and allows people to have quality communication skills.
Le facteur culturel joue un rôle crucial sitôt qu'il y a échange avec des interlocuteurs étrangers, y compris avec nos voisins frontaliers.
Que vous traitiez de communication, de management, de relations commerciales... cette réalité et ses enjeux nous concernent tous.
- Defining Culture
- Cultural Misunderstandings
- Impacts on Team Members and Projects
- Improving Team Performance
- Special Offer: Individual and Team Assessments (CWQ and GTPQ)
This document discusses intercultural teams and their development. It begins by defining culture and explaining the cultural iceberg model, which distinguishes surface-level cultural traits from deeper, underlying cultural values and assumptions. The document then discusses intercultural teams, noting they combine individuals from different cultures who retain their uniqueness, like a salad bowl. Benefits include innovative ideas and global work, while challenges include cultural differences, language barriers, and varying work styles. The document outlines stages of intercultural competence development for teams, from denial of differences to acceptance and adaptation. It concludes that awareness of cultural impacts and behaviors can help intercultural team members overcome challenges.
The document discusses culture as being like an iceberg, with most of it existing below the surface and not visible. It states that while aspects of culture like food, music and art are observable, they are just manifestations of deeper underlying values and attitudes. These core values are primarily learned ideas about what is good, right, desirable and acceptable. They are passed down over generations through influential institutions and shape culture, but may be interpreted differently in different contexts. Like an iceberg, understanding culture fully requires analyzing these deeper, less visible values and forces that have molded it over time.
The document describes the Iceberg Model of Culture which proposes that culture has different layers from surface to deep. The surface culture is the most visible and includes elements like food, dress, music and language. Below this is the deep culture of unspoken rules around behaviors and norms. Deepest is the unconscious culture of underlying values and assumptions. An example is provided for each layer around Thanksgiving traditions, grocery shopping etiquette, and attitudes towards nudity. The model suggests that deeper levels involve higher emotional investment and less visible aspects of culture.
Verbal and non-verbal communication are both important forms of communication. Verbal communication involves speaking, writing, listening and reading while using simple language. It allows for interaction but messages can be forgotten and words cannot be taken back. Non-verbal communication includes body language, gestures, eye contact and more. It provides unconscious messages and flows through all communication. Both forms of communication are important, as non-verbal communication matters more than words and allows people to have quality communication skills.
This certificate certifies that Fernando Escobar completed the Basic First Aid Course from the American Academy of CPR & First Aid, Inc. on June 18, 2016. He passed the examination and demonstrated proficiency in first aid skills, as verified by the Director of Training, Jehangir Gowani. The certificate is valid until June 18, 2018.
This certificate certifies that Fernando Escobar completed an adult CPR course through the American Academy of CPR & First Aid, Inc. on June 18, 2016. He passed the examination and demonstrated proficiency in adult CPR, as verified by the director of training with a certification number and renewal date of June 18, 2018.
This document acknowledges that Fernando Escobar of Salm Partners, LLC in Green Bay, WI successfully completed an internet training course on Good Manufacturing Practices that reviewed the requirements for manufacturing, packing, or holding human food according to regulations in the U.S. Code of Federal Regulations.
This document acknowledges that Fernando Escobar of Salm Partners, LLC in Green Bay, WI successfully completed an internet training course on Good Manufacturing Practices that reviewed the requirements for manufacturing, packing, or holding human food according to regulations in the U.S. Code of Federal Regulations.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in Sanitation 102: Cleaning & Sanitation on March 18, 2016. It recognizes his participation in the training program and certifies his knowledge of proper cleaning and sanitation practices in the food industry.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course on hold and release procedures on March 18, 2016. Escobar demonstrated mastery of quality protocol QP 8.3-02 by finishing the training course. The certificate grants Escobar recognition for his food safety education.
This certificate acknowledges that Fernando Escobar completed an allergen training course on controlling allergens during product development. The course was titled "Allergens 201" and covered food safety and quality issues related to allergens. Fernando Escobar successfully completed the training on March 18, 2016.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in Auditing 101 on March 18, 2016. Escobar demonstrated mastery of the material by passing the course. He is now certified in auditing food safety and quality standards.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in HACCP Basic Awareness on March 18, 2016. It grants Fernando Escobar recognition for successfully finishing the food safety training program.
This certificate acknowledges that Fernando Escobar successfully completed the Power Speaking course on November 10, 2015. He earned 0.075 continuing education units for 0.75 contact hours by completing the program in accordance with the National Task Force on Continuing Education guidelines. The course qualifies for continuing education units.
This certificate acknowledges that Fernando Escobar successfully completed a course entitled "Participating in a High Performance Team" on November 10, 2015. The recipient earned 0.075 continuing education units, which is equivalent to 0.75 contact hours, in accordance with national guidelines for continuing education.
This certificate acknowledges that Fernando Escobar successfully completed a course entitled "Maximizing Employee Performance" on November 10, 2015. The course was awarded 0.075 continuing education units, totaling 0.75 contact hours, in accordance with national guidelines for continuing education.
This certificate acknowledges that Fernando Escobar successfully completed the Management Basics course on November 9, 2015. He earned 0.75 continuing education units for completing 57 contact hours in accordance with the national guidelines for continuing education. The certificate is signed by the executive director of the organization that offered the course.
This certificate acknowledges that Fernando Escobar successfully completed a 0.1 contact hour course in OSHA Bloodborne Pathogens on November 6, 2015. The certificate was issued by Michael B. Hays, Executive Director and CEO of Pryor Learning Solutions located in Mission, Kansas, and qualifies Fernando Escobar for continuing education units in accordance with national guidelines.
This certificate certifies that Fernando Escobar completed the Basic First Aid Course from the American Academy of CPR & First Aid, Inc. on June 18, 2016. He passed the examination and demonstrated proficiency in first aid skills, as verified by the Director of Training, Jehangir Gowani. The certificate is valid until June 18, 2018.
This certificate certifies that Fernando Escobar completed an adult CPR course through the American Academy of CPR & First Aid, Inc. on June 18, 2016. He passed the examination and demonstrated proficiency in adult CPR, as verified by the director of training with a certification number and renewal date of June 18, 2018.
This document acknowledges that Fernando Escobar of Salm Partners, LLC in Green Bay, WI successfully completed an internet training course on Good Manufacturing Practices that reviewed the requirements for manufacturing, packing, or holding human food according to regulations in the U.S. Code of Federal Regulations.
This document acknowledges that Fernando Escobar of Salm Partners, LLC in Green Bay, WI successfully completed an internet training course on Good Manufacturing Practices that reviewed the requirements for manufacturing, packing, or holding human food according to regulations in the U.S. Code of Federal Regulations.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in Sanitation 102: Cleaning & Sanitation on March 18, 2016. It recognizes his participation in the training program and certifies his knowledge of proper cleaning and sanitation practices in the food industry.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course on hold and release procedures on March 18, 2016. Escobar demonstrated mastery of quality protocol QP 8.3-02 by finishing the training course. The certificate grants Escobar recognition for his food safety education.
This certificate acknowledges that Fernando Escobar completed an allergen training course on controlling allergens during product development. The course was titled "Allergens 201" and covered food safety and quality issues related to allergens. Fernando Escobar successfully completed the training on March 18, 2016.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in Auditing 101 on March 18, 2016. Escobar demonstrated mastery of the material by passing the course. He is now certified in auditing food safety and quality standards.
This certificate acknowledges that Fernando Escobar completed the Kraft Food Safety & Quality Training Course in HACCP Basic Awareness on March 18, 2016. It grants Fernando Escobar recognition for successfully finishing the food safety training program.
This certificate acknowledges that Fernando Escobar successfully completed the Power Speaking course on November 10, 2015. He earned 0.075 continuing education units for 0.75 contact hours by completing the program in accordance with the National Task Force on Continuing Education guidelines. The course qualifies for continuing education units.
This certificate acknowledges that Fernando Escobar successfully completed a course entitled "Participating in a High Performance Team" on November 10, 2015. The recipient earned 0.075 continuing education units, which is equivalent to 0.75 contact hours, in accordance with national guidelines for continuing education.
This certificate acknowledges that Fernando Escobar successfully completed a course entitled "Maximizing Employee Performance" on November 10, 2015. The course was awarded 0.075 continuing education units, totaling 0.75 contact hours, in accordance with national guidelines for continuing education.
This certificate acknowledges that Fernando Escobar successfully completed the Management Basics course on November 9, 2015. He earned 0.75 continuing education units for completing 57 contact hours in accordance with the national guidelines for continuing education. The certificate is signed by the executive director of the organization that offered the course.
This certificate acknowledges that Fernando Escobar successfully completed a 0.1 contact hour course in OSHA Bloodborne Pathogens on November 6, 2015. The certificate was issued by Michael B. Hays, Executive Director and CEO of Pryor Learning Solutions located in Mission, Kansas, and qualifies Fernando Escobar for continuing education units in accordance with national guidelines.