SlideShare a Scribd company logo
Integra Global Solutions
CORPORATE PROFILE
At a glance…
 Founded in 2004
 Clients across US, UK, Canada, Australia and Europe
 Offices located in Pittsburgh(US), London(UK), Coimbatore(India)
 PCI compliance certified (by security standards council)
 Registered under data protection act (information commissioner office, UK)
 Member of Pennsylvania chamber of commerce
 Approved by ministry of communication & information technology (STPI, India)
 300+ multi skilled professionals across 3 offices
Services we offer…
 Accounting and bookkeeping
 Call center and outsourced customer support (24/7)
 Website design, development and consultancy
 Internet marketing (social media, SEO, pay per click)
 Software and apps development (PHP, Java, .NET, iOS, Android)
 Virtual assistants (tasks performed as per client need)
 Data entry and web research
Accounting and bookkeeping…
 Daily purchase/sales entries
 Bank and credit card reconciliations
 Accounts payable/Accounts receivable, VAT returns
 Payroll processing
 Profit/loss, balance sheet and other custom reports
 Monthly or quarterly management reports
 Audit files, audit schedules preparation
 Year end accounting and tax preparation
Call center/customer support (24/7)
 Phone, Email and Live chat support
 Pre-sales and post-sales customer support
 Technical Support (help desk, remote assistance)
 Handle shipment and billing enquiries
 Handle customer complaints
 Psychology trained customer care agents
 24/7/365 service
Website development & consultancy
 Simple 1 to 10 page professional websites
 E-commerce websites (Opencart, Magento, Prestashop, Volusion)
 Content management websites (Word Press, Drupal, Joomla)
 Responsive websites
 Blog websites
 Directory type websites, classified type websites
 Websites with custom functionality
 Mobile websites
 Logo and graphic design (brochure, flyer, stationery etc.)
Internet marketing (SEO, Social, PPC)
 Social media marketing (Facebook, Twitter, LinkedIn, Google+ etc.)
 Content writing (Blog, website, press release etc.)
 Search engine optimization
 Pay per click marketing and management (Google AdWords)
 Create videos and publish (YouTube, Vimeo etc.)
 Reputation management
 Email marketing
Software and apps development
 PHP, .NET, Java development
 iOS and Android apps development
 MySQL, MS SQL, Oracle database systems
 E-Commerce software development (Opencart, Magento, Volusion, Prestashop)
 Content management systems (Joomla, Wordpress, MS SharePoint)
 Google AppEngine, Amazon webservices, Microsoft Azure
 Cloud and online software
 Custom built software applications
Virtual assistants
 Available to work 24/7 (day shift, night shift, weekends)
 Virtual assistants for custom tasks (specific to your company needs)
 Multi skilled experts with industry certifications
 University degree, excellent language and experience
 Expertise at using variety of software
 Admin support and real estate virtual assistants
 SEO and marketing assistants
 Processing executives and data entry virtual assistants
 Bookkeeping virtual assistants
 Customer care virtual assistants
Data entry and web research
 Custom (and trainable) data entry tasks
 Data entry of printed and handwritten material
 Product upload to Amazon, eBay, e-commerce stores
 Data entry of e-books
 Medical billing data entry
 Insurance claims processing
 OCR conversion
 Accounts payables and receivables entry
 Website maintenance and web research
 Image (pictures) cropping and enhancements
World class professionals
 100% University graduates (guarantees high quality)
 Flexible staff with can-do attitude
 Professional, courteous with excellent telephone manners
 Fluency in English (neutral accent)
 Available to work 24/7
 Available to start in a very short notice
 You can hire dedicated staff for your company (Who knows your process very
well)
Quality management
 Regular training to ensure high quality service
 Quality metrics set for every project
 Employee bonus/rewards set against achieving quality metrics
 Regular quality checks ensures high levels of service accuracy
 Mandatory peer reviews and feedback processes
 Random checks and balances to maintain high quality levels
 Customer satisfaction surveys conducted
 Feedback analysed and new benchmarks set
Data security compliance
 Payment card industry (PCI) data security standard approved
 PCI certified for handling and processing credit card information
 Data security standards approved by security standards council
 HIPAA compliant for handling confidential health and medical records
 Approved by ministry of communication & information technology (STPI, India)
 STPI approval number: 5798-Nov 2007
 Registered under data protection act with UK information commissioner
 UK data protection registration number: Z3331950 (since 2009)
Our offices
Pittsburgh, Pennsylvania Elstree, London Coimbatore, Tamilnadu
USA UK India
Data security measures
Biometric fingerprint access 24/7 security guards CCTV monitoring (365 days)
Welcome to our office, India
More pictures...
USA Office India office Meeting rooms
Integra DirectorsHighly secure
India office
What you get from Integra
 World class service (which you always craved for)
 Extraordinary flexibility (to accommodate your unique needs)
 Experience exceptionally proactive, can do attitude & delivery
 Diverse set of services (you need not look elsewhere)
 Competitive pricing (affordable even for SME’s)
 100% transparent pricing model (no surprises)
 Round the clock support (through offices in US, UK, Canada, Australia, India)
 Guaranteed service quality
Our value proposition
+
+
Dramatic Cost
Savings
Operational
Excellence
Productivity &
Speed to Market
- 24x7 operations
- Higher productivity per hour
- 100% University educated staff
- Cost savings of 50% - 70%
- Eliminate fixed costs and overhead
- Ongoing savings
- Process improvement
- International team
- Commitment to quality
- 100+ Years management experience
- Stringent security
- Assured business continuity
Profitability=
= Operational
Risk
Quality/
efficiency= Optimized
Solution
“
”
Our purpose of existence
is to ‘increase’ the
profitability of our clients.
Contact information
USA UK India
101, Bradford road
Suite #200
Pittsburgh
Pennsylvania
15090
USA
Phone: 412 267 1529
Kiln house
15-17 High street
Elstree, London
Hertfordshire
WD6 3BY
UK
Phone: 020 7993 2949
Email: info@globalintegra.com
Web: www.globalintegra.com
Kanapathy towers,
Sathy road,
Ganapathy
Coimbatore
641006
India
Phone: 422 437 9555

More Related Content

Viewers also liked

Pdt Ezra Taft Benson
Pdt Ezra Taft BensonPdt Ezra Taft Benson
Pdt Ezra Taft Benson
Daira Avila
 
Guacy,presentación: La avutarda hubara
Guacy,presentación: La avutarda hubaraGuacy,presentación: La avutarda hubara
Guacy,presentación: La avutarda hubara
mediosdidacticos
 
Die nächste Generation von Werbelösungen am Point of Sale - Technik
Die nächste Generation von Werbelösungen am Point of Sale - TechnikDie nächste Generation von Werbelösungen am Point of Sale - Technik
Die nächste Generation von Werbelösungen am Point of Sale - Technik
Kay Schönewerk
 
FlughafenFaktenVIE022014
FlughafenFaktenVIE022014FlughafenFaktenVIE022014
FlughafenFaktenVIE022014
Sophie Wollner
 
Concurso "Logotipo AMPA"
Concurso "Logotipo AMPA"Concurso "Logotipo AMPA"
Concurso "Logotipo AMPA"
ampamonroyo
 
Ameria Company Fact Sheet2 (3)
Ameria Company Fact Sheet2 (3)Ameria Company Fact Sheet2 (3)
Ameria Company Fact Sheet2 (3)
Baghira12
 
Valoracions Fira Ram 2009
Valoracions Fira Ram 2009Valoracions Fira Ram 2009
Valoracions Fira Ram 2009
Bernat Costas
 

Viewers also liked (20)

Gabriela Mistral completa
Gabriela Mistral completaGabriela Mistral completa
Gabriela Mistral completa
 
Pdt Ezra Taft Benson
Pdt Ezra Taft BensonPdt Ezra Taft Benson
Pdt Ezra Taft Benson
 
Guacy,presentación: La avutarda hubara
Guacy,presentación: La avutarda hubaraGuacy,presentación: La avutarda hubara
Guacy,presentación: La avutarda hubara
 
PARA CURAR EL CANCER - Excelente recomendación: Dieta a base de Espárragos
PARA CURAR EL CANCER - Excelente recomendación: Dieta a base de EspárragosPARA CURAR EL CANCER - Excelente recomendación: Dieta a base de Espárragos
PARA CURAR EL CANCER - Excelente recomendación: Dieta a base de Espárragos
 
Trabajo para entregar
Trabajo para entregarTrabajo para entregar
Trabajo para entregar
 
Die nächste Generation von Werbelösungen am Point of Sale - Technik
Die nächste Generation von Werbelösungen am Point of Sale - TechnikDie nächste Generation von Werbelösungen am Point of Sale - Technik
Die nächste Generation von Werbelösungen am Point of Sale - Technik
 
Iberian Gas Hub-Gabriel Pérez
Iberian Gas Hub-Gabriel PérezIberian Gas Hub-Gabriel Pérez
Iberian Gas Hub-Gabriel Pérez
 
50015421 master
50015421 master50015421 master
50015421 master
 
Navegando por la red
Navegando por la redNavegando por la red
Navegando por la red
 
Trets culturals
Trets culturalsTrets culturals
Trets culturals
 
PR sieht’s manchmal anders Ausbildungsmarketing durch die PR-Brille betrachtet
PR sieht’s manchmal anders Ausbildungsmarketing durch die PR-Brille betrachtetPR sieht’s manchmal anders Ausbildungsmarketing durch die PR-Brille betrachtet
PR sieht’s manchmal anders Ausbildungsmarketing durch die PR-Brille betrachtet
 
FlughafenFaktenVIE022014
FlughafenFaktenVIE022014FlughafenFaktenVIE022014
FlughafenFaktenVIE022014
 
Concurso "Logotipo AMPA"
Concurso "Logotipo AMPA"Concurso "Logotipo AMPA"
Concurso "Logotipo AMPA"
 
Ameria Company Fact Sheet2 (3)
Ameria Company Fact Sheet2 (3)Ameria Company Fact Sheet2 (3)
Ameria Company Fact Sheet2 (3)
 
Dossier TilmSolution
Dossier TilmSolutionDossier TilmSolution
Dossier TilmSolution
 
Folleto Marmoleum Modular
Folleto Marmoleum ModularFolleto Marmoleum Modular
Folleto Marmoleum Modular
 
Chikungunya carlos
Chikungunya carlos Chikungunya carlos
Chikungunya carlos
 
Valoracions Fira Ram 2009
Valoracions Fira Ram 2009Valoracions Fira Ram 2009
Valoracions Fira Ram 2009
 
YHOSIMAR Web 2.0
YHOSIMAR Web 2.0YHOSIMAR Web 2.0
YHOSIMAR Web 2.0
 
Ventas2012
Ventas2012Ventas2012
Ventas2012
 

Similar to Integra Global Solutions corporate profile

It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software DevelopmentIt Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
Imranahmed_19
 
Prithvi Corporate Presentation
Prithvi Corporate PresentationPrithvi Corporate Presentation
Prithvi Corporate Presentation
guest92fc7f
 
Infotour 12378956138 Phpapp02
Infotour 12378956138 Phpapp02Infotour 12378956138 Phpapp02
Infotour 12378956138 Phpapp02
kcmani2
 

Similar to Integra Global Solutions corporate profile (20)

IT Solution Outsourcing,Lamp,Dotnet,Java,Microsoft,CRM,CMS,Software Development
IT Solution Outsourcing,Lamp,Dotnet,Java,Microsoft,CRM,CMS,Software DevelopmentIT Solution Outsourcing,Lamp,Dotnet,Java,Microsoft,CRM,CMS,Software Development
IT Solution Outsourcing,Lamp,Dotnet,Java,Microsoft,CRM,CMS,Software Development
 
It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software DevelopmentIt Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
It Solution Outsourcing,Lamp, Dot Net,Java,Ms Crm,Cms,Software Development
 
test
testtest
test
 
Test 1
Test 1Test 1
Test 1
 
Prithvi Corporate Presentation
Prithvi Corporate PresentationPrithvi Corporate Presentation
Prithvi Corporate Presentation
 
Corporate presentation TDG
Corporate presentation TDGCorporate presentation TDG
Corporate presentation TDG
 
Unisis company profile
Unisis company profileUnisis company profile
Unisis company profile
 
Integra Customer Support
Integra Customer SupportIntegra Customer Support
Integra Customer Support
 
prolitus
prolitusprolitus
prolitus
 
Infotour
InfotourInfotour
Infotour
 
india usa
india usaindia usa
india usa
 
tour
tourtour
tour
 
Infotour 12378956138 Phpapp02
Infotour 12378956138 Phpapp02Infotour 12378956138 Phpapp02
Infotour 12378956138 Phpapp02
 
Infotour
InfotourInfotour
Infotour
 
ii
iiii
ii
 
Infotour
InfotourInfotour
Infotour
 
Infotour
InfotourInfotour
Infotour
 
Infotour
InfotourInfotour
Infotour
 
Infotour
InfotourInfotour
Infotour
 
Infotour
InfotourInfotour
Infotour
 

More from Integra Global Solutions

Social media marketing for small businesses
Social media marketing for small businessesSocial media marketing for small businesses
Social media marketing for small businesses
Integra Global Solutions
 

More from Integra Global Solutions (20)

The secret of highly profitable accounting firms in USA
The secret of highly profitable accounting firms in USAThe secret of highly profitable accounting firms in USA
The secret of highly profitable accounting firms in USA
 
The secret of highly profitable uk accounting firms
The secret of highly profitable uk accounting firmsThe secret of highly profitable uk accounting firms
The secret of highly profitable uk accounting firms
 
How accounting outsourcing helps companies in the uk
How accounting outsourcing helps companies in the ukHow accounting outsourcing helps companies in the uk
How accounting outsourcing helps companies in the uk
 
Why responsive website in 2014
Why responsive website in 2014Why responsive website in 2014
Why responsive website in 2014
 
Social media marketing for small businesses
Social media marketing for small businessesSocial media marketing for small businesses
Social media marketing for small businesses
 
Why now is the right time to outsource for UK accounting firms
Why now is the right time to outsource for UK accounting firmsWhy now is the right time to outsource for UK accounting firms
Why now is the right time to outsource for UK accounting firms
 
Integra: taking the "fear" out of outsourcing
Integra: taking the "fear" out of outsourcing Integra: taking the "fear" out of outsourcing
Integra: taking the "fear" out of outsourcing
 
Christmas greetings for Integra's Clients :)
Christmas greetings for Integra's Clients :) Christmas greetings for Integra's Clients :)
Christmas greetings for Integra's Clients :)
 
Taking the fear out of outsourcing
Taking the fear out of outsourcingTaking the fear out of outsourcing
Taking the fear out of outsourcing
 
How to give clear directions in a website?
How to give clear directions in a website? How to give clear directions in a website?
How to give clear directions in a website?
 
What Godfather teaches a business owner?
What Godfather teaches a business owner? What Godfather teaches a business owner?
What Godfather teaches a business owner?
 
SEO: Explained with a simple example
SEO: Explained with a simple example SEO: Explained with a simple example
SEO: Explained with a simple example
 
Integra staff
Integra staffIntegra staff
Integra staff
 
Why USP is a must for every business?
Why USP is a must for every business? Why USP is a must for every business?
Why USP is a must for every business?
 
The ONE factor: Apple's marketing secret
The ONE factor: Apple's marketing secret The ONE factor: Apple's marketing secret
The ONE factor: Apple's marketing secret
 
How to ensure success in your marketing
How to ensure success in your marketing How to ensure success in your marketing
How to ensure success in your marketing
 
How to get "Likes" for your business?
How to get "Likes" for your business? How to get "Likes" for your business?
How to get "Likes" for your business?
 
What is guerrilla marketing
What is guerrilla marketingWhat is guerrilla marketing
What is guerrilla marketing
 
Marketing disaster example: Hoover
Marketing disaster example: HooverMarketing disaster example: Hoover
Marketing disaster example: Hoover
 
Holiday wishes 2013
Holiday wishes 2013Holiday wishes 2013
Holiday wishes 2013
 

Recently uploaded

TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
sisternakatoto
 
real estate Image editing hdr, flambient
real estate Image editing hdr, flambientreal estate Image editing hdr, flambient
real estate Image editing hdr, flambient
Photography
 
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic ChairsOffice Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
akhiladhaneesh5272
 

Recently uploaded (20)

BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
 
WORK PERMIT IN NORWAY | Visa Service
WORK  PERMIT  IN  NORWAY | Visa  ServiceWORK  PERMIT  IN  NORWAY | Visa  Service
WORK PERMIT IN NORWAY | Visa Service
 
TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
TitleD,R Abortion Clinic In Bulawayo⋑ +263778731218,/////Abortion Pills In .B...
 
ACDC Infra - A Green Energy Company in Delhi NCR
ACDC Infra - A Green Energy Company in Delhi NCRACDC Infra - A Green Energy Company in Delhi NCR
ACDC Infra - A Green Energy Company in Delhi NCR
 
open educational resources power point 3
open educational resources power point 3open educational resources power point 3
open educational resources power point 3
 
real estate Image editing hdr, flambient
real estate Image editing hdr, flambientreal estate Image editing hdr, flambient
real estate Image editing hdr, flambient
 
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic ChairsOffice Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
Office Chairs | Highmoon Office Furniture | Best Quality Ergonomic Chairs
 
Embracing the Digital Coven: Exploring Online Wicca Courses
Embracing the Digital Coven: Exploring Online Wicca CoursesEmbracing the Digital Coven: Exploring Online Wicca Courses
Embracing the Digital Coven: Exploring Online Wicca Courses
 
Business Solutions with .NET Development in Quantum Computing.pdf
Business Solutions with .NET Development in Quantum Computing.pdfBusiness Solutions with .NET Development in Quantum Computing.pdf
Business Solutions with .NET Development in Quantum Computing.pdf
 
FBI Background Check ! World Class Notary
FBI Background Check ! World Class NotaryFBI Background Check ! World Class Notary
FBI Background Check ! World Class Notary
 
Emergency Plumber Services for Repairing and Fitting in Dubai.pdf
Emergency Plumber Services for Repairing and Fitting in Dubai.pdfEmergency Plumber Services for Repairing and Fitting in Dubai.pdf
Emergency Plumber Services for Repairing and Fitting in Dubai.pdf
 
UbiBot Pricing Flexible Purchase Options And Transparent Prices - UbiBot.pptx
UbiBot Pricing Flexible Purchase Options And Transparent Prices - UbiBot.pptxUbiBot Pricing Flexible Purchase Options And Transparent Prices - UbiBot.pptx
UbiBot Pricing Flexible Purchase Options And Transparent Prices - UbiBot.pptx
 
School Certificate Attestation in the UAE
School Certificate Attestation in the UAESchool Certificate Attestation in the UAE
School Certificate Attestation in the UAE
 
Rainwater Harvesting System .
Rainwater Harvesting System                        .Rainwater Harvesting System                        .
Rainwater Harvesting System .
 
NEWMAT Stretch Ceilings Service Provider in India
NEWMAT Stretch Ceilings Service Provider in IndiaNEWMAT Stretch Ceilings Service Provider in India
NEWMAT Stretch Ceilings Service Provider in India
 
Diploma Certificate Attestation Service in UAE
Diploma Certificate Attestation Service in UAEDiploma Certificate Attestation Service in UAE
Diploma Certificate Attestation Service in UAE
 
Ensuring Safety and Hygiene Through Professional Bacterial Testing
Ensuring Safety and Hygiene Through Professional Bacterial TestingEnsuring Safety and Hygiene Through Professional Bacterial Testing
Ensuring Safety and Hygiene Through Professional Bacterial Testing
 
DRAICCHIO slide_Ergonomo_16maggio2024 slides 2.pptx
DRAICCHIO slide_Ergonomo_16maggio2024 slides 2.pptxDRAICCHIO slide_Ergonomo_16maggio2024 slides 2.pptx
DRAICCHIO slide_Ergonomo_16maggio2024 slides 2.pptx
 
Is it profitable to open a financial services business.pptx
Is it profitable to open a financial services business.pptxIs it profitable to open a financial services business.pptx
Is it profitable to open a financial services business.pptx
 
New Portal - Task - Create Backlinks.docx
New Portal - Task - Create Backlinks.docxNew Portal - Task - Create Backlinks.docx
New Portal - Task - Create Backlinks.docx
 

Integra Global Solutions corporate profile

  • 2. At a glance…  Founded in 2004  Clients across US, UK, Canada, Australia and Europe  Offices located in Pittsburgh(US), London(UK), Coimbatore(India)  PCI compliance certified (by security standards council)  Registered under data protection act (information commissioner office, UK)  Member of Pennsylvania chamber of commerce  Approved by ministry of communication & information technology (STPI, India)  300+ multi skilled professionals across 3 offices
  • 3. Services we offer…  Accounting and bookkeeping  Call center and outsourced customer support (24/7)  Website design, development and consultancy  Internet marketing (social media, SEO, pay per click)  Software and apps development (PHP, Java, .NET, iOS, Android)  Virtual assistants (tasks performed as per client need)  Data entry and web research
  • 4. Accounting and bookkeeping…  Daily purchase/sales entries  Bank and credit card reconciliations  Accounts payable/Accounts receivable, VAT returns  Payroll processing  Profit/loss, balance sheet and other custom reports  Monthly or quarterly management reports  Audit files, audit schedules preparation  Year end accounting and tax preparation
  • 5. Call center/customer support (24/7)  Phone, Email and Live chat support  Pre-sales and post-sales customer support  Technical Support (help desk, remote assistance)  Handle shipment and billing enquiries  Handle customer complaints  Psychology trained customer care agents  24/7/365 service
  • 6. Website development & consultancy  Simple 1 to 10 page professional websites  E-commerce websites (Opencart, Magento, Prestashop, Volusion)  Content management websites (Word Press, Drupal, Joomla)  Responsive websites  Blog websites  Directory type websites, classified type websites  Websites with custom functionality  Mobile websites  Logo and graphic design (brochure, flyer, stationery etc.)
  • 7. Internet marketing (SEO, Social, PPC)  Social media marketing (Facebook, Twitter, LinkedIn, Google+ etc.)  Content writing (Blog, website, press release etc.)  Search engine optimization  Pay per click marketing and management (Google AdWords)  Create videos and publish (YouTube, Vimeo etc.)  Reputation management  Email marketing
  • 8. Software and apps development  PHP, .NET, Java development  iOS and Android apps development  MySQL, MS SQL, Oracle database systems  E-Commerce software development (Opencart, Magento, Volusion, Prestashop)  Content management systems (Joomla, Wordpress, MS SharePoint)  Google AppEngine, Amazon webservices, Microsoft Azure  Cloud and online software  Custom built software applications
  • 9. Virtual assistants  Available to work 24/7 (day shift, night shift, weekends)  Virtual assistants for custom tasks (specific to your company needs)  Multi skilled experts with industry certifications  University degree, excellent language and experience  Expertise at using variety of software  Admin support and real estate virtual assistants  SEO and marketing assistants  Processing executives and data entry virtual assistants  Bookkeeping virtual assistants  Customer care virtual assistants
  • 10. Data entry and web research  Custom (and trainable) data entry tasks  Data entry of printed and handwritten material  Product upload to Amazon, eBay, e-commerce stores  Data entry of e-books  Medical billing data entry  Insurance claims processing  OCR conversion  Accounts payables and receivables entry  Website maintenance and web research  Image (pictures) cropping and enhancements
  • 11. World class professionals  100% University graduates (guarantees high quality)  Flexible staff with can-do attitude  Professional, courteous with excellent telephone manners  Fluency in English (neutral accent)  Available to work 24/7  Available to start in a very short notice  You can hire dedicated staff for your company (Who knows your process very well)
  • 12. Quality management  Regular training to ensure high quality service  Quality metrics set for every project  Employee bonus/rewards set against achieving quality metrics  Regular quality checks ensures high levels of service accuracy  Mandatory peer reviews and feedback processes  Random checks and balances to maintain high quality levels  Customer satisfaction surveys conducted  Feedback analysed and new benchmarks set
  • 13. Data security compliance  Payment card industry (PCI) data security standard approved  PCI certified for handling and processing credit card information  Data security standards approved by security standards council  HIPAA compliant for handling confidential health and medical records  Approved by ministry of communication & information technology (STPI, India)  STPI approval number: 5798-Nov 2007  Registered under data protection act with UK information commissioner  UK data protection registration number: Z3331950 (since 2009)
  • 14. Our offices Pittsburgh, Pennsylvania Elstree, London Coimbatore, Tamilnadu USA UK India
  • 15. Data security measures Biometric fingerprint access 24/7 security guards CCTV monitoring (365 days)
  • 16. Welcome to our office, India
  • 17. More pictures... USA Office India office Meeting rooms Integra DirectorsHighly secure India office
  • 18. What you get from Integra  World class service (which you always craved for)  Extraordinary flexibility (to accommodate your unique needs)  Experience exceptionally proactive, can do attitude & delivery  Diverse set of services (you need not look elsewhere)  Competitive pricing (affordable even for SME’s)  100% transparent pricing model (no surprises)  Round the clock support (through offices in US, UK, Canada, Australia, India)  Guaranteed service quality
  • 19. Our value proposition + + Dramatic Cost Savings Operational Excellence Productivity & Speed to Market - 24x7 operations - Higher productivity per hour - 100% University educated staff - Cost savings of 50% - 70% - Eliminate fixed costs and overhead - Ongoing savings - Process improvement - International team - Commitment to quality - 100+ Years management experience - Stringent security - Assured business continuity Profitability= = Operational Risk Quality/ efficiency= Optimized Solution
  • 20. “ ” Our purpose of existence is to ‘increase’ the profitability of our clients.
  • 21. Contact information USA UK India 101, Bradford road Suite #200 Pittsburgh Pennsylvania 15090 USA Phone: 412 267 1529 Kiln house 15-17 High street Elstree, London Hertfordshire WD6 3BY UK Phone: 020 7993 2949 Email: info@globalintegra.com Web: www.globalintegra.com Kanapathy towers, Sathy road, Ganapathy Coimbatore 641006 India Phone: 422 437 9555