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Innovative software
and systems to
improve care quality
in domiciliary care
Josh Hough, Managing Director, CareLineLive
AWARD WINNING ALL-IN-ONE
HOME CARE MANAGEMENT SOFTWARE
2
Examples of software and systems in home care
Electronic health record
(EHR) systems
Telemedicine
platforms
Remote monitoring
systems
Personal emergency
response systems (PERS)
Care management
software
3
• Efficient rostering of service user visits with available/compatible carers
• Travel time management to improve productivity and reduce fuel costs
• Care planning
• Medication management with auditable completions and notes
• Care visit records, incident reporting, welfare observations and handover notes
• Compliance of regulatory standards including easy production of evidence
• Management and business reporting
• Real time information sharing between location bound office staff and care
workers
• 24/7 communication with the wider care circle
• Generating staff payroll and client invoicing, calculating holiday pay, managing
staff reviews and qualifications
• Enabling easy data transfer/exchange between third party software systems
Care management software
4
• Increased productivity through use of a single
system
• No need for duplicate data input
• Training on a single system
• Lower costs – one system rather than multiple
software licenses
• Single supplier relationship to manage
• Everything in one place
• Better security
• Better data collection and analysis
• Scalability – grows with your business
• Updates are seamless without compatibility glitches
between systems
Benefits of a genuinely all-in-one system
5
CareLineLive’s 2021 Carer Survey revealed
70%
have used more technology
over the past year
91%
feel technology has reduced time
spent on paperwork
78%
of carers feel more secure
that managers have their last
checked location
56%
of carers feel closer to
their clients’ families
26%
spend less time in the office compared
to pre-pandemic
49%
plan to stay in social care
for 4+ years
35%
feel more valued
The survey was conducted anonymously in June 2021 amongst CareLineLive users. The survey was completed by 54 respondents.
6
• Management Platform
• Carer Companion App
• Care Circle Portal
CareLineLive &
the Circle of Care
7
Josh Hough:
• linkedin.com/in/joshjhough
CareLineLive:
• linkedin.com/company/carelineliv
e
• facebook.com/carelinelive
• twitter.com/CareLineLive
• instagram.com/carelinelive
Let’s connect

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Innovative software and systems to improve care quality in domiciliary care

  • 1. Innovative software and systems to improve care quality in domiciliary care Josh Hough, Managing Director, CareLineLive AWARD WINNING ALL-IN-ONE HOME CARE MANAGEMENT SOFTWARE
  • 2. 2 Examples of software and systems in home care Electronic health record (EHR) systems Telemedicine platforms Remote monitoring systems Personal emergency response systems (PERS) Care management software
  • 3. 3 • Efficient rostering of service user visits with available/compatible carers • Travel time management to improve productivity and reduce fuel costs • Care planning • Medication management with auditable completions and notes • Care visit records, incident reporting, welfare observations and handover notes • Compliance of regulatory standards including easy production of evidence • Management and business reporting • Real time information sharing between location bound office staff and care workers • 24/7 communication with the wider care circle • Generating staff payroll and client invoicing, calculating holiday pay, managing staff reviews and qualifications • Enabling easy data transfer/exchange between third party software systems Care management software
  • 4. 4 • Increased productivity through use of a single system • No need for duplicate data input • Training on a single system • Lower costs – one system rather than multiple software licenses • Single supplier relationship to manage • Everything in one place • Better security • Better data collection and analysis • Scalability – grows with your business • Updates are seamless without compatibility glitches between systems Benefits of a genuinely all-in-one system
  • 5. 5 CareLineLive’s 2021 Carer Survey revealed 70% have used more technology over the past year 91% feel technology has reduced time spent on paperwork 78% of carers feel more secure that managers have their last checked location 56% of carers feel closer to their clients’ families 26% spend less time in the office compared to pre-pandemic 49% plan to stay in social care for 4+ years 35% feel more valued The survey was conducted anonymously in June 2021 amongst CareLineLive users. The survey was completed by 54 respondents.
  • 6. 6 • Management Platform • Carer Companion App • Care Circle Portal CareLineLive & the Circle of Care
  • 7. 7 Josh Hough: • linkedin.com/in/joshjhough CareLineLive: • linkedin.com/company/carelineliv e • facebook.com/carelinelive • twitter.com/CareLineLive • instagram.com/carelinelive Let’s connect

Editor's Notes

  1. Electronic health record (EHR) systems: These systems allow healthcare providers to record and access patient information electronically, including medical history, diagnoses, treatment plans, and test results. EHRs can improve the accuracy and efficiency of care delivery, as well as facilitate communication and coordination between care team members. Telemedicine platforms: These platforms allow patients to connect with healthcare providers remotely, using video conferencing or other means of communication. Telemedicine can improve access to care for patients in rural or remote areas, as well as reduce the need for in-person visits. Remote monitoring systems: These systems use sensors or other technology to track a patient's vital signs and other health indicators, and transmit the data to a healthcare provider. Remote monitoring can help identify potential issues early, allowing for timely intervention and potentially reducing the need for hospitalization. Personal emergency response systems (PERS): These systems allow patients to call for help in the event of an emergency, using a wearable device or other device. PERS can provide peace of mind for both patients and their caregivers, and can improve the safety of care delivery in the home. Care management software: designed to help agencies manage and coordinate the care of multiple clients. It can include features such as rostering, task tracking, and eMAR.
  2. Josh Hough: linkedin.com/in/joshjhough CareLineLive linkedin.com/company/carelinelive facebook.com/carelinelive twitter.com/CareLineLive instagram.com/carelinelive