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INDOOR AIR QUALITY IN THE
WORKPLACE
“Ensuring a healthy environment”
Norwani Ahmat
1
SCOPE
• Introduction
• Indoor Air Quality (IAQ) issues in Malaysia
• Background to ICOP
• ICOP on IAQ
• Benefits of adopting ICOP
2
Introduction
01.
INDOOR AIR QUALITY
3
OSHE
4
IAQ refers to the quality of air inside buildings,
which can affect health, comfort, and productivity.
5
Good indoor air quality (IAQ) is
required for a healthy indoor
work environment.
6
INDOOR AIR QUALITY
SICK
BUILDING
BUILDING
RELATED
CHRONIC DISEASES
The air quality within and around buildings and
structures, especially as it relates to the health
and comfort of building occupants
7
• Poor indoor air quality can cause a variety of
short-term and long-term health problems.
• IAQ problems occur in buildings that are
served by a mechanical ventilating and air
conditioning (MVAC) system including air-
cooled split unit.
• IAQ problems can be due to indoor air
pollutants or to inadequate ventilation.
Introduction
8
SICK BUILDING SYNDROME
9
SICK BUILDING SYNDROME
• “Sick building syndrome” is the name that has commonly been
used for illnesses that occur among occupants as a result of poor
indoor air quality in building.
• Sick building syndrome describe situation in which building
occupants experience acute health and/or comfort effects that
appear to be linked to time spent in a particular building, but where
no specific illness or cause can be identified. The complaints may
be localized in a particular room or zone, or may be spread
throughout the building.
10
BUILDING RELATED ILLNESSES
🞂 Less often,but often more serious & are
accompanied by very definite clinical signs & clear
laboratory findings
🞂 Hypersensitivity
🞂 Hypersensitivity pneumonitis,
🞂 Humidifier fever,
🞂 Asthma,Rhinitis,
🞂 Dermatitis
🞂 Infections
🞂 Legionnaire’s disease and Pontiac fever
🞂 Tuberculosis (TB),
🞂 Common cold
11
The Industrial Code of Practice
for IAQ
02
12
ACTS
REGULATIONS
ORDERS
CODE OF PRACTICES
GUIDELINES
DIRECTIVE LETTER
Laman Web
Rasmi Jabatan
Keselamatan
dan Kesihatan
Pekerjaan
Malaysia - Akta
(dosh.gov.my)
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WEBSITE DOSH/JKKP
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Official Website Department of Occupational Safety and Health - LEGISLATION (dosh.gov.my)
14
1. To secure the safety, health and welfare of persons at work
against risks
2. To protect persons at a place of work other than persons at
work against risks
3. To promote an occupational environment for persons at work
which is adapted to their physiological and psychological
needs;
4. To provide the means whereby the associated OSH
legislations may be progressively replaced by a system of
regulations and approved industry codes of practice
Section 4
15
OSHA OBJECTIVES
• The purpose of this industry code of
practice is to provide guidance on
improving the indoor air quality (IAQ)
and to set minimum standard for
selected parameters that will avoid
discomfort and/or adverse health effect
among employees and other occupants
of an indoor or enclosed environment
served by a mechanical ventilating and
air conditioning (MVAC) system
including aircooled split unit.
16
SCOPE
(a) establishes a set of acceptable exposure limits for
chemical and biological contaminants;
(b) establishes a set of acceptable values for specific
physical parameters;
(c) describes a mechanism to identify, evaluate and
control these indoor air contaminants; and
(d) specifies other appropriate occupational safety
and health measures.
17
APPLICATION OF ICOP
Domestic
buildings
Applies to all
buildings or any
part of building or
totally enclosed
Any area or any part of the
building which is constructed,
used or intended to be used
for domestic or industrial
purposes
Any area/partof buildingwhere
Chemicals hazardousto healthare used
foranalytical, research or preservation
purposes
Removal and disposal
of asbestos
containing materials
areas served by
MVAC including
air-cooled split
unit where
persons work
EXCEPT
18
COMPLAINTS PROCEDURE
🞂 Appendix 2 - sample of IAQ Complaint Form
Establish a procedure to deal
with complaint from
employer and occupants
related to signs and
symptoms perceived to be
due to IAQ
Ensure that an
investigation is
conducted to
ascertain the
cause, upon
receipt of
complaint.
Building Owner /
Building
Management
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• Procedures for receiving and dealing with complaints
• Description of the process or processes for response to a
complaint
• Regular reviews of complaints by the occupant
• Identification of individuals responsible for administering the
complaint process
• Procedures for communicating any remedial action to the
complainant; and
• Follow-up procedures to ensure that the remedial action
recommended
COMPLAINT PROCEDURES SHALL INCLUDE:
20
Renovations are
made that involve
significant changes to
the ventilation
system e.g.
room without supply
or return air
Occupancyin the
space exceeds
the
recommended
number of
occupancyin the
original design
INVESTIGATION OF IAQ PROBLEM: DUTY TO
INVESTIGATE WHENEVER..
Building Owner or Building Management
Complaints
received
21
IAQ Complaints & Investigation Process
(Appendix 3)
Conduct walkthrough inspection
Receive indoor air quality
complaints
YES
Communicate to building owner
or building management
Notify complainant
Is there
an obvious solution
20
Present Assessment Report to
occupier and/or building owner
Record keeping
NO
Conduct IAQ assessment
Rectify problem or
implement the
recommended solution
Follow-up to make sure
the problem does not
recur
for the complaints
?
22
WALKTHROUGH INSPECTION
❑ Provides basic information on factors affecting IAQ
❑ Walkthrough activities-
 Collect information about history of building and
ventilation system;
 Collect previous record of IAQ complaints;
 Notify building occupants of the upcoming
investigation;
 Identify key individuals for access to relevant information
as well as relevant locations within the building; and
 Identify potential contaminants and their sources.
❑ To facilitate the walk through inspection, a
Checklist is provided in Appendix.
23
Assessment of IAQ
03
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ASSESSMENT OF IAQ BY IAQ ASSESSOR
 Carried out during normal business activity and
must consider:-
◾ sources of indoor air contaminants;
◾ an occupant’s exposure to ETS;
◾ an occupant’s exposure to air contaminants,either from
indoor or outdoor sources;
◾ prescribed activities*;
◾ adequacy of mechanical ventilation at the place of work;
and
◾ necessary actions to be taken to improve the IAQ.
* Any activity that could pose health hazard to the
occupants,e.g.painting and cleaning carpets
25
GUIDELINES FOR COMPETENT
PERSON
https://www.dosh.gov.my/index.php/ms/
26
PANGGILAN ORANG YANG KOMPETEN
“Penaksir Kualiti Udara Dalaman” adalah
panggilan kepada orang kompeten yang
dilantik oleh majikan untuk melaksanakan
pentaksiran kualiti udara dalaman
sebagaimana yang dinyatakan dalam
Tataamalan Industri Kualiti Udara
Dalaman 2010;
INDIVIDU
27
ASSESSMENT OF IAQ BY IAQ ASSESSOR
⦿Assessment to include:-
◾ Measurement of specific physical parameters listed inTable 1;
◾ Measurement of indoor air contaminants listed inTable 2;
◾ Walkthrough inspection
◾ Symptom survey
⦿IAQ assessor shall present and submit the assessment
report to the building owner or building management
within 1 month upon completion of the assessment.
28
Table 1:
Acceptable Range for Specific Physical Parameters
Parameter Acceptable range
(a) Air temperature 23 – 26 oC
(b) Relative humidity 40-70%
(c) Air movement 0.15 – 0.50 m/s
•Reference MS 1525 :2001
•Code of practice on energy efficiency and renewable energy for
non-residential buildings
29
29
Indoor Air Contaminants
Acceptable Limits
ppm mg/m3 cfu/m3
Chemical contaminants*
1.Carbon monoxide 10 - -
2.Formaldehyde 0.1 - -
3.Ozone 0.05 - -
4.Respirable particulates - 0.15 -
5.Total volatile organic compounds(TVOC) 3 - -
Biological contaminants
1.Total bacterial counts - - 500*
2.Total fungal counts - - 1000*
Ventilation performance indicator
1.Carbon dioxide C1000** - -
Table 2: List of Indoor Air Contaminants and ACCEPTABLE Limits
*Limits are eight-hour time-weighted average airborne concentrations
•mg/m3 is milligrams per cubic meter of air at 25° Celsius and one atmosphere pressure
•ppm is parts of vapour or gas per million parts of contaminated air by volume
•cfu/m3 is colony forming units per cubic meter
**C is the ceiling limit that shall not be exceeded at any time.
30
CARBON MONOXIDE
🞂 Combustion product
🞂 Automobile exhaust, smoking, unvented
combustion appliances
🞂 Asphyxiant
🞂 The standard is set to provide a
margin of safety for people with
cardiovascular disease
31
FORMALDEHYDE
🞂 It is aVOC,
🞂 used in bonding/laminating agents, adhesives, paper &
textile products, and in foam insulation
🞂 Also used in cosmetics & toiletries as preservative
🞂 New buildings,re-carpeting,ETS
🞂 Levels exceeding 1-3ppm cause mucous membrane
irritation
🞂 Suspected carcinogen
🞂 Level set for comfortable environment
32
OZONE
🞂 Colourless gas
🞂 Produced in ambient air during photochemical
oxidation of combustion products such as nitrogen
oxides and hydrocarbon
🞂 Ozone concentration set at 0.05ppm to prevent
symptoms such as dryness of upper respiratory tract and
throat and nose irritation
33
RESPIRABLE PARTICULATES
🞂 Less than 10 micron in diameter
🞂 Sources are ETS,aerosols from air fresheners or
cleaning material
🞂 Other sources
🞂 dirt from carpets or
🞂 dirt carried in from outdoor
🞂 Outdoor sources such as from haze
🞂 Levels set as for outdoor air
34
VOCs
🞂 Human bioeffluents,personal care products,
cleaning materials, paints,lacquer,varnishes, pesticides,
pressed wood products, and insulation
🞂 Accumulation ofVOCs play a major role in SBS
🞂 SomeVOC such as benzene is carcinogenic
🞂 Level to prevent discomfort
volatile organic compound
35
CARBON DIOXIDE
🞂 Product of combustion
🞂 Human respiration & ETS
🞂 It is an asphyxiant
🞂 At concentrations (>30,000ppm) may cause
headache,loss of judgment,dizziness,drowsiness, and rapid
breathing
🞂 Level set to indicate adequacy of ventilation rates or
indicative of inadequate mixing.
36
MOULDS
🞂 Fungi that grow on dead organic matter and
reproduce through tiny spores,invisible to naked eye,and
float through outdoor and indoor air.
🞂 Mould may begin growing indoors when mould
spores land on surfaces that are wet.
🞂 Mould growth can lead to a variety of health issues,
such as causing allergic reactions,irritations,and in some
cases,toxic actions.
🞂 Allergic responses include hay fever-type
symptoms,such as sneezing,runny nose,red eyes,and skin
rash (dermatitis).
🞂 Standard set for humidity and temperature is for
comfort and to prevent mould growth
37
BACTERIA
🞂 Microscopic organisms found
in indoor environments typically come
from human sources (skin and
respiration) or from the outdoors.
🞂 Bacteria found in the air in
buildings are saprobes (grow on dead
organic matter) and the primary
concern is about bacteria colonies that
may grow in damp areas.
Legionella Pneumophila
38
MICROBIAL CONTAMINATION
⦿BO/BM to regularly inspect:
◾ ductwork,
◾ dehumidifiers,
◾ cooling coils,
◾ filters,
◾ internal building surfaces, and
◾ any other MVAC system components.
⦿Inspect every 6 month where it is likely that standing
water will unintentionally accumulate and which could
reasonably cause microbial growth;and take action to
◾ promptly remove the water;and
◾ make necessary repairs to prevent further accumulation.
34
39
INDOOR AIR POLLUTANTS
40
41
DUTY TO CONTROL EXPOSURE
⦿ BO/BM shall:
◾ maintain working environment conforming to acceptable
range specified in Table 1.
⦿ Where assessment indicates that IAQ is unacceptable,
BO/BM shall initiate to implement any of the control
measures within 1 month after receiving report.
⦿ For any air conditioning system including air-cooled split unit,
BO/BM or employer shall ensure the provision for adequate
fresh air ventilation such as:-
◾ the use of Demand ControlVentilation (DCV);
◾ extractor; or
◾ by other suitable means.
DCV
42
INSPECTION & MAINTENANCE OF MVAC
🞂 Maintenance schedule for MVAC system as per
manufacturer's recommendations to ensure that the equipment
operate efficiently.
🞂 If not specified,follow these frequencies and activities:
At all time At least every month
• Ensure filters perform
properly and do not
become clogged.
• Regularly check
cooling coils,
condensate pipes &
water trays for sign of
sludge,algae,rust,
blockage & leak.
• Clean the water
trays to ensure that
no contaminants
build up.
At least every 6
months
• Inspect the building
and its MVAC
system.
• Clean components
of air-handling units
such as fans and
dampers.
• Clean coils and
condensate pipes
43
Continue..
🞂 MVAC system to be checked and adjusted to ensure correct air flow,temperature and
humidity.
After1st year of operation and at least every 2 years
After any renovations or changes in floor layout that might affect air distribution.
🞂 Use of non-chemical water treatment for cooling tower-
recommended
🞂 If biocides are used, the dosing shall carried out as
per manufacturer recommendation.
🞂 Records shall be kept of all maintenance.
44
CONTROL FOR PRESCRIBED
ACTIVITIES
BO/BM/E to ensure adequate work procedures and control are used
during prescribed activities which may include-
🞂 use of approved PPE;
🞂 sealing of area where prescribed activities is carried out;
🞂 displayingsignage to warn about
hazardassociated with prescribed activities;
🞂 safe work procedures;
🞂 using portable exhaust system;or
🞂 administrative control measures such
as carry out prescribed activities not during
working hours.
45
PREVENTION & CONTROL FOR RENOVATION WORK
⦿ BO/BM shall not use materials contain any toxic substances.
⦿ Highly recommended to use low VOC emission materials.
⦿ For occupied buildings undergoing partial renovation:
◾ spaces to be renovated should be effectively isolated from
occupied zones;
◾ supply air should be separated so that acceptable IAQ for
occupants is maintained.
⦿ Any major renovation to the building where the air-
conditioning system has been affected (e.g. by partitioning of
office space):
◾ rebalancing of the air distribution shall be required.
46
INDOOR CLEANING TECHNOLOGIES
47
Pest Control
⦿ Minimise use of pesticides in non-commercial buildings.
⦿ Pesticide spraying shall be carried out:
◾ by licensed pest control operator and
◾ outside normal working hours, and preferably during the
weekends.
⦿ Occupants in areas to be sprayed shall be notified in
advance
⦿ Pesticides applied in targeted locations, with minimum
treatment of exposed surfaces.
⦿ If hydrogen cyanide is used, BO/BM to comply with
Hydrogen Cyanide (Fumigation)Act 1953 (Rev.1981).
⦿ BM or other person who organises pest control
activities should have info on chemicals (SDS).
48
Housekeeping & Cleaning
🞂 Housekeeping keeps dust levels down and removes
dirt which could otherwise become sources of
contamination.
🞂 Cleaning schedule shall be arranged with reference
to occupancy patterns and activity levels.
🞂 Daily cleaning of surfaces and steam vacuuming of floors
is advisable for areas with high traffic or which are in
constant use during the day.
🞂 When chemical based cleaning agents are used, SDSs on
the cleaning agents should be available to the building
manager and other occupants.
49
Housekeeping & Cleaning
50
Environment Tobacco Smoking (ETS)
🞂 Tobacco smoking is prohibited in many
public ares as stipulated under:
🞂 Control ofTobacco Product Regulations 2004 [P.U.(A)324/2004];
🞂 Control ofTobacco Product Regulations (Amendment) 2008;and
🞂 Control ofTobacco Product Regulations (Amendment) 2009;
🞂 In all indoor areas which are not covered by the Tobacco
Product Regulations 2004, smoking should also be
prohibited as far as practicable in order to achieve good
indoor air quality standard.
51
Information
🞂 Employer shall ensure that all employees are informed on:
🞂 causes of poor indoor air quality and the adverse effects to health
arising from it;
🞂 complaints procedure;
🞂 detrimental effects from ETS and its contribution to the overall indoor
air quality;
🞂 modification or improvement to the poor ventilation system at the
work station,if any;and
🞂 findings of the assessment.
52
KUALA LUMPUR, Jan 2 — Starting
January 1, 2025, Malaysians who smoke
or vape in office buildings, laundrettes,
pubs, and nightclubs face a maximum fine
of RM5,000.
Here’s everything you need to know about
the smoking and vaping ban:
The smoking ban was introduced through
a health minister’s order gazetted on
September 30, 2024, known as
the Control of Smoking Products For
Public Health (Declaration of Non-
Smoking Area or Place) Order 2024.
53
Instruction
🞂 Employer to give instructions but not limited to-
🞂 prohibition of smoking except at designated area(s);
🞂 not to tamper with MVAC system;
🞂 not to store material/chemical or equipment insideAHU
room or ducting;
🞂 ensure fresh air intake is not blocked at any time or
contaminated with undesirable and hazardous elements; and
🞂 to inform the employer of any discomfort related to
indoor air quality.
54
Training
🞂 Employees to be trained on-
🞂 contents of ICOP;
🞂 identification of sign and symptoms associated with the illnesses
commonly associated with poor IAQ; and
🞂 identification of poor ventilation conditions and signs of
deterioration in the air-conditioned or mechanical ventilation
system.
🞂 Training programme to be reviewed and conducted at least once in two
years.
🞂 Training programme to be documented and kept for inspection.
55
Record keeping
⦿ All records shall be kept for not less than 5 years.
⦿ Assessment report shall be kept for not less than 30
years.
⦿ Records kept to include -
◾ complaint records;
◾ investigation reports;
◾ assessment reports including the results of indoor
air contaminant measurement;and
◾ training records.
56
Qualifications, experience & training as a
registered IAQ Assessor
⦿ a registered assessor or hygiene technician I under USECHH who
has attended training in IAQ assessment conducted by recognised
training providers and passed examination conducted by NIOSH;
or
⦿ a person with at least a Diploma in pure or applied sciences and
has 1 year experience in occupational hygiene and has attended
training in IAQ assessment conducted by recognised training
providers and passed examination conducted by NIOSH; or
⦿ any other person with equivalent IAQ competency as
recognised by the relevant authority.
57
● IAQ plays a critical role in maintaining a healthy, comfortable, and
productive workplace. Adhering to ICOP Malaysia’s IAQ
standards ensures the safety and well-being of workers.
● Regularly monitor and improve IAQ in the workplace by following
ICOP guidelines and best practices.
Conclusion
58
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norwaniahmat@gmail.com
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NORWANI AHMAT