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Iberia DCE Index 2011
The document presents results from the Oracle Next Generation Data Centre Index survey of over 900 senior IT professionals in 9 regions. Some key findings include: - The overall index score for data center efficiency in the US, Europe and Middle East was 5.28 on a scale of 0-10, indicating room for improvement. - Flexibility of deployment was preferred over sustainability based on sub-index scores. - Telecommunications, utilities and financial services industries performed best, while healthcare, media and public sector lagged. - Most organizations still have progress to make in areas like consolidation, virtualization, server utilization and planning new facilities. - Visibility into energy usage, future workloads and alignment with
Iberia DCE Index 2011
- 1. <Insert Picture Here> DataCenter Efficiency Index Results Fran Navarro HW Sales Consultant
- 2. The Oracle NextGeneration Data Centre Index • Large numbers of senior IT personnel questioned • Over 900 in 9 regions, to give statistical validity • USA, UK, France, Germany/Switzerland, Italy, Iberia, Benelux, Nordics, Middle East • Large (>$100M revenue) or very large (>$1Bn) organisations • No particular connection to Oracle (i.e. not necessarily customers) • Answers can be converted into numbers 0 – 10 • Basic topic – Data Centres and how organisations set up and use them • Sub-topics – Flexibility, Supportability, Sustainability • Overall average give The Index number • Also have Index numbers by country and industry • Also have Index numbers for each sub-topic • Repeat the research in several months to see what changes © 2011 Oracle Corporation – Proprietary and Confidential 2
- 3. Top line Indexresults • The Oracle Next Generation Data Centre Index for USA, Europe and Middle East is 5.28 • USA = 5.79, Europe = 5.32, Middle East = 4.41 • Organisations are only moderately good at planning their IT future • The biggest companies perform best • Germany/Switzerland and Nordics lead Europe DCH Nordics USA Benelux UK Overall Average France Iberia Italy Middle East 0,00 1,00 2,00 3,00 4,00 5,00 6,00 7,00 © 2011 Oracle Corporation – Proprietary and Confidential 3
- 4. Top line Indexresults • Subtopics: • Flexibility of deployment is preferred to Sustainability Overall Index average Data centre flexibility Data centre sustainability Data centre supportability 5 5,1 5,2 5,3 5,4 © 2011 Oracle Corporation – Proprietary and Confidential 4
- 5. More Index Findings • Telco, Utilities and Financial Services perform best • There is a consistency across the results for both countries and industries – some are “Gurus”, others are “Laggards” Telco Utilities Other Financial Services Overall Average Healthcare Media Public Sector Retail 0,00 1,00 2,00 3,00 4,00 5,00 6,00 7,00 © 2011 Oracle Corporation – Proprietary and Confidential 5
- 6. Country and Industry“hot spots” • Industries – Telco leads on Supportability, lags on Sustainability – Utilities and Financial Services also ahead in Sustainability Telco Utilities Average of Index Other average Financial Services Average of Data centre Overall Average supportability Healthcare Average of Data centre Media sustainability Public Sector Average of Data centre Retail flexibility 0 2 4 6 8 © 2011 Oracle Corporation – Proprietary and Confidential 6
- 7. What else doesthe research tell us? Slow progress towards Consolidation • Nearly a quarter (22 percent) of the surveyed organisations have still made no progress Virtualisation is still in its early stages • Just 15 percent have more than 70% of their runtime estate virtualised • Two-thirds have less than 50% virtualised Server Utilisation remains stubbornly low • Under a quarter (23 percent) have greater than 50% utilization Big need for new Data Centre Facilities • More than 50 percent stated that they will need a new data centre within the next two years • Approximately 1 in 14 (7 percent) already need a new data centre • Only 20% of respondents have plans for rolling replacements of data centre facilities. • There seems to be little planning behind new data centre investments. © 2011 Oracle Corporation – Proprietary and Confidential 7
- 8. What else doesthe research tell us? A fifth (20 percent) of respondents have very little formal mechanism of systems management in place – 20 percent manage on a per application basis – Nearly a quarter (24 percent) manage on a per operating system basis Low awareness of energy use – Just 11 percent actively monitor the data centre’s usage to fully understand how energy is being used Lip service to sustainability – Nearly half (44 percent) of the businesses questioned have a sustainability statement but no plans to support it There is much guesswork about future workload needs – 21% are strictly reactive, 13% often guess wrong © 2011 Oracle Corporation – Proprietary and Confidential 8
- 9. Iberia Data • 102 interviews were conducted across Iberia • 71 interviews were conducted in Spain • 31 in Portugal • Spain • 34 interviews in Spain were with Tier 1 companies, • 37 with Tier 2 • Portugal • 16 interviews were with Tier 1 companies, • 15 with Tier 2 © 2011 Quocirca Ltd © 2011 Oracle Corporation – Proprietary and Confidential 9
- 10. Commentary • 7th overall in the NGD index • 6th in the DC flexibility index • 7th in the DC sustainability index • 7th in the DC supportability index • Overall, a poor showing for Iberia, and there is little chance that wholesale changes are likely to be capable due to economic woes. • However, highly focused changes could well be effective – but will need external help to define, architect and implement. © 2011 Oracle Corporation – Proprietary and Confidential 10
- 11. Breakdown of datacentre types B: We have a mix of a main in-house data centre plus external (co-location/outsourced) data centre facilities C: We have a mix of several in-house data centres plus external (co-location/outsourced) data centres D: We have a single in-house data centre only E: We have several in-house data centres, with no external data centre facilities © 2011 Oracle Corporation – Proprietary and Confidential 11
- 12. How far offis the need for a new data centre? We will not need to build a new data centre in the foreseeable future We would need to build a new data centre in the next 5 years We would need to build a new data centre in the next 2 years We really need to build a new data centre within the next 12 months We are already at the point where a new data centre is required Don't know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 12
- 13. How homogeneous isyour platform? Predominantly single operating system, with common application server and common integration Multiple operating systems with common application servers and common integration Multiple operating systems with common application server and little integration Multiple operating systems and application servers with common integration Multiple operating systems and application servers with little integration Don’t know 0% 5% 10% 15% 20% 25% 30% © 2011 Oracle Corporation – Proprietary and Confidential 13
- 14. What level ofsystems management do you have in place? Predominantly a single vendor approach combined with best of breed technologies where necessary to create a complete management solution A single vendor approach covering the complete IT estate Point solutions aimed at specific operating systems Point solutions aimed at different applications Very little formal mechanism for systems management Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 14
- 15. How much Virtualisationis there in your run time environment? >70% of the server hardware is virtualised 50-69% of the server hardware is virtualised 30-49% of the server hardware is virtualised 10-29% of the server hardware is virtualised <10% of our server hardware is virtualised Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 15
- 16. What are themain reasons for new data centre investments (if any)? Need for consolidation Need to support business growth Age of existing facilities Move to new technical architecture Limitations of existing facilities Replace facilities on a rolling basis We have no new data centre investments planned 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% © 2011 Oracle Corporation – Proprietary and Confidential 16
- 17. Does your organisationhave a formal Sustainability Plan? We have a full statement and a plan to support it We have a basic statement and a plan to support it We have a full statement, with no plan to support it We have a basic statement, with no formal plan to support it We have no plan in place Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 17
- 18. What has beendone within the data centre around Consolidation? Application rationalisation, virtualisation and workload consolidation have been applied together to optimise data centre effectiveness Virtualisation has been applied to enable better hardware utilisation Multiple workloads have been applied to existing hardware assets Multiple instances of applications have been rationalised down to a minimum number Nothing – we still have a highly heterogeneous environment Don't know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 18
- 19. Has Consolidation hadany impact on the overall Data Centre? Yes – we now have fewer data centres with less space than we had 24 months ago Yes – we now have fewer data centres but with about the same amount of space as 24 months ago Yes – we now have as many data centres but using less space than before No – we still have as many data centres with as much space as 24 months ago No – we have more data centres or more data centre space than 24 months ago Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% © 2011 Oracle Corporation – Proprietary and Confidential 19
- 20. Do you knowthe energy usage for your Data Centre environment? I use energy metering within the data centre environment at a granular level to fully understand how energy is being used I receive a copy of the organisation’s energy bill with the data centre usage calculated or split out separately I use “plate values” for IT equipment to calculate a nominal energy basis for the data centre environment No – it is someone else’s responsibility No – and I doubt anyone else does Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% © 2011 Oracle Corporation – Proprietary and Confidential 20
- 21. What is theaverage server workload utilisation level within your data centre? > 51% 21% - 50% 11% - 20% 5% - 10% <5% Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 21
- 22. Which of thefollowing technologies have you implemented or are actively looking at (i.e. talking to possible suppliers)? Free air cooling DC power Water cooling Hot/cold aisles Heat redistribution/heat pumps Variable speed CRAC units Higher temperature data centres Containerised data centres 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% © 2011 Oracle Corporation – Proprietary and Confidential 22
- 23. What visibility doyou believe you have on future workload requirements? We use advanced analytics based on a mix of historical usage patterns and stated future business plans to predict future states We use straight line predications based on historical usage We try to second guess and get it right more often than not We try to second guess, but often get it wrong Very little – we will deal with tings as they come along Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% © 2011 Oracle Corporation – Proprietary and Confidential 23
- 24. What visibility doyou have on overall workload performance across the business? We measure performance based on real-world end user experience and apply changes dynamically to meet needs We measure performance based on synthetic testing and apply changes dynamically to meet needs We measure performance based on real-world end user experience and advise the business what will be needed to ensure SLAs are met We measure performance based on synthetic testing and advise the business what will be needed to ensure SLAs are met We mainly react when users call the help desk to complain about lack of performance Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 24
- 25. How aligned isIT with the business' priorities? The organisation has full, dynamic visibility of how IT supports the business through full business dashboards The organisation receives regular reports on what It is doing to support the organisation’s priorities The organisation and IT work closely together to create common plans for how IT will support the organisation The organisation dictates its needs to IT and we respond as best we can There is little alignment between the organisation and IT Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% © 2011 Oracle Corporation – Proprietary and Confidential 25
- 26. What level ofsystems availability does the data centre environment provide? Outages of any kind are rare due to how the data centres are architected There are few unplanned or planned outages There are few unplanned outages but many planned outages There are few planned outages but many unplanned outages There are many planned and unplanned outages Don't know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 26
- 27. What technologies arein use or being considered (i.e. in discussion with suppliers) to minimise outages? Full stand-by power systems Virtualisation High availability servers Proactive equipment monitoring N+1 equipment redundancy Clustering Remote data mirroring Full data centre mirroring 0% 10% 20% 30% 40% 50% 60% © 2011 Oracle Corporation – Proprietary and Confidential 27
- 28. What level ofautomation is in place to manage patching and upgrades? The IT estate is vigorously interrogated before any patches and upgrades are applied, and exceptions are dealt with automatically The IT estate is vigorously interrogated before any patches and updates are applied, and exceptions are dealt with manually before application Patches and upgrades are applied automatically, exceptions are automated wherever possible Patches and upgrades are applied automatically, exceptions are dealt with manually None – everything is done manually Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% © 2011 Oracle Corporation – Proprietary and Confidential 28
- 29. What level ofIT failure can your IT estate deal with with minimal effect on the organisation? The failure of a facility would have little to no impact on It services The failure of a facility would not impact mission critical services, but would impact other systems The failure of a facility would have a major impact on the organisation The failure of any single IT item will not have a big impact, as we run an “N+1”environment The failure of any single IT item will not impact any mission critical system, but could impact other systems The failure of any IT asset is likely to impact the organisation Don’t know 0% 5% 10% 15% 20% 25% 30% © 2011 Oracle Corporation – Proprietary and Confidential 29
- 30. What technologies havethe organisation already deployed or are looking at (i.e. talking to vendors) around data access, performance, security and availability? SSD/Flash storage technologies Centralised tape storage backup Cross-data centre data archiving End-to-end data encryption Cross-data centre data mirroring 0% 5% 10% 15% 20% 25% 30% © 2011 Oracle Corporation – Proprietary and Confidential 30
- 31. How well doyou believe that you understand cloud computing? I have already implemented, or am in the process of implementing a cloud for my organisation I have looked into cloud computing and believe that I fully understand the concept I have looked into cloud computing and feel that I understand the basics I have looked into cloud computing, but feel very confused by what I have seen I have little understanding of cloud computing as I have not looked into the subject Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% © 2011 Oracle Corporation – Proprietary and Confidential 31
- 32. What is youroverall view of cloud computing? It is a complete game changer that will transform how IT and organisations work together It will be an important part of my organisation’s IT platform along with existing approaches It is purely a simple evolution of earlier technology approaches It is just a passing fad to be overtaken by something new in a few months’ time It has no place in the future of my organisation’s IT platform Don’t know 0% 5% 10% 15% 20% 25% 30% © 2011 Oracle Corporation – Proprietary and Confidential 32
- 33. If you aregoing to adopt cloud, what comment best matches your plans? We will use a hybrid mix of internal and/or external private clouds, mixed with public cloud services as required We will use private clouds using external data centre facilities We will create one or more private internal clouds to support the organisation, but not use public clouds We will only adopt public external cloud services We have no plans to adopt cloud Don’t know 0% 5% 10% 15% 20% 25% 30% © 2011 Oracle Corporation – Proprietary and Confidential 33
- 34. What are yourviews on cloud security Security in the cloud is essentially no different to security in any other IT environment Security needs a different approach than we have used in our existing IT environment, but should be relatively easy to deal with Security is an issue, but no more than other issues within cloud computing Security is a major issue that is top of our mind while we look at cloud computing Issues around cloud security are what is stopping us from looking at cloud computing in the organisation Don’t know 0% 5% 10% 15% 20% 25% 30% 35% 40% © 2011 Oracle Corporation – Proprietary and Confidential 34
- 35. What statement bestmatches your view on available public cloud platforms? (e.g. Microsoft Azure, Google App Engine, Amazon EC2) Cloud interoperability standards will emerge that will mask any issues over platform choice There is a good choice of platforms for an organisation to choose from I feel that it is likely that an alternative public cloud platform will emerge from one of the large IT vendors and become a predominant player It is too early to say and each platform has yet to mature sufficiently Each platform is still proprietary and could result in lock in Don’t know 0% 5% 10% 15% 20% 25% 30% 35% © 2011 Oracle Corporation – Proprietary and Confidential 35
- 36. Conclusions • Organisations are missing some basic tricks to improve their IT infrastructure • E.g. a cost-effective, rapid return technique such as increased running temperature is at the bottom of the list • Systems management has a key role to play • Companies with good systems management scored better • Virtualisation and consolidation are not as widespread as one might think • Only 11% have carried out rationalisation, virtualisation and workload consolidation as a planned exercise • Automation has a long way to go • Only 5 percent have a fully automated capability to manage patches and upgrades • Lip service is being paid to sustainability. • This may be down to financial pressures and seeing sustainability as a cost to be avoided. • There is a big need for new data centre facilities. • While building new facilities, there will also be a big need for better planning of the facility for flexibility and to embrace new technical architectures © 2011 Oracle Corporation – Proprietary and Confidential 36
- 37. ORACLE’S VIEW © 2011Oracle Corporation – Proprietary and Confidential 37
- 38. Major Trends AffectingDatacenters Data Volumes Energy Efficiency Compute Density Evolving Skills Globalization Green Initiatives © 2011 Oracle Corporation – Proprietary and Confidential 38
- 39. Datacenter Trends Physical Virtual, Cloud Dedicated Shared Heterogeneous Standardized Manual management Automated management IT managed Self-service Assembly of Engineered systems Components assembled at factory © 2011 Oracle Corporation – Proprietary and Confidential 39
- 40. Evolution Of TheDatacenter Traditional Transitional Optimized Cloud 1 Pt. to Pt. Integrations Client FBT PAY G NTS TRDS Customs NTS A/c Inv Data……. SFAProduct product ERP SCM productMES- DB LMS MGMT Penalty SFA-Product ERP- product Dev DB- Stage B2B B2B- PaaS IaaS RBA SFA Stage Stage B2B- Stage RRE IPS Refunds De f Product ERP- MES- MES- Integrated A/C 1 SFA- Dev Test Prod Stage Prod Excise Payments Business CR PKI CDCC ECI ADD DDDR CWMS AWA GCI ELS Staff Phone CCD TASS Compliance Staff B us. Intel Rationalization SFAProduct Product product ERP SCM ERP- Stage productMES- DB product Dev DB- Stage LMSInv MGMT IT-as-a-Service SaaS IVR WOC Ref aterial m Remote TAX B OA Security Security Security Security Client B ANK Staff Staff AGENTS Call Centres B EP • Physical silos • Migrate Legacy • Virtualize all layers • Virtualized pools of applications resources • Peak load sized • Integrated from • Standardized applications to disk • Shared Services • Heterogeneous platforms • Any scale, vertical • Provision Services, • Difficult to scale • Right size for and horizontal Transactions • Expensive to workloads • Enterprise wide • Modular manage • Consolidate and Management infrastructure virtualize servers © 2011 Oracle Corporation – Proprietary and Confidential 40
- 41. The Journey toIT Transformation Massively Building Massively Customized Blocks Simplified Game Changing © 2011 Oracle Corporation – Proprietary and Confidential 41
- 42. The Transformation Process 1. Migrate legacy applications and interfaces – Oracle Virtualization, SPARC Supercluster, Exalogic 2. Standardize OS, compute and storage platforms – Oracle Enterprise Linux, Solaris, Storage 3. Consolidate, virtualize and manage storage, servers and applications – Oracle VM, Oracle Exadata, Oracle Enterprise Manager – For example, Oracle Exadata can • slash an electricity bill by 87.5% • Reduce floor space by 75% • Shrink a data centre from a building to a single floor © 2011 Oracle Corporation – Proprietary and Confidential 42
- 43. Oracle’s Credentials • Between 2006 and 2010, Oracle more than doubled its employee numbers but still managed to reduce its data centres from more than 40 to two • This has led to a US$1 billion bottom line saving • This was achieved against a backdrop of acquiring multiple companies • Oracle has taken advantage of its own technology to increase server utilisation from seven percent to 70 percent © 2011 Oracle Corporation – Proprietary and Confidential 43
- 44. Oracle Moves AwayFrom Point Solutions • Application instances • HR databases • Accounting databases • Customer databases Oracle Corporation 1990s © 2011 Oracle Corporation – Proprietary and Confidential 44
- 45. Oracle Builds TheIntegrated Enterprise Oracle’s E-Business Transformation Saves $1 Billion • Global single instance of E-Business Suite • One best global process • Centralized decision making © 2011 Oracle Corporation – Proprietary and Confidential 45
- 46. Migrating Oracle’s MissionCritical ERP System 8 Week Migration with 16 People Starting point End game • 2 ERP systems • 1 ERP System • 4 node E25K • 2 node M9000 Cluster Cluster • Solaris 9 • Solaris 10 • Solaris Cluster • Solaris Cluster 3.1 3.2 • Veritas Volume • Solaris Volume Management Management Simultaneous Upgrade of Hardware, Operating System, HA Software and File System © 2011 Oracle Corporation – Proprietary and Confidential 46
- 47. Oracle IT: OracleDevelopment Self-Service Private Cloud Implementation Overview: Scope/Scale - Over 2600 physical servers with over 6000 Virtual Servers used by over 3500 developers Activations – Processing over 70 jobs per day, this translates into over 45,000 jobs processed supporting production and test requirements. Utilization – Rates on these servers averages 80% 7 days a week and can reach 90% during peak times. Results/Benefits: Increase in development productivity Self-Service system for creation of development environments Cleaner code lines as environments are created quickly for more thorough testing/validation. Physical Server/Environmental Reduction by 75% Server/Apps Deployment reduced by 80% © 2011 Oracle Corporation – Proprietary and Confidential 47
- 48. Summary • The Oracle Next Generation Data Centre Index for Europe, Middle East and the USA is 5.28 on a scale from 0 to 10 • Moderate performance • Some quick tricks and some basic principles missed • Gurus and Laggards • Some countries are consistently better than others • Some industries are consistently better than others • Systems Management is a key discipline • Consolidation, Virtualisation and Server Utilisation are all stubbornly low • Oracle’s integrated stack can carry multiple benefits • Let’s see how the needle has moved next year! © 2011 Oracle Corporation – Proprietary and Confidential 48
- 49. Next Generation DataCentre Index © 2011 Oracle Corporation – Proprietary and Confidential 49