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HUMAN RESOURCE MANAGEMENT
PRESENTED BY
RAVINDRA KUMAR
VISHWAKARMA
ABOUT
• Type
• Traded as
• industry
• Founded
• Founders
• Headquarters
• Area served
• Public
• NASDAQ: CSCO, SEHK: 4333
Dow Jones Component
S&P 500 Component
• Computer networking
• San Francisco, California, U.S.
(1984)
• Len Bosack, Sandy Lerner,
Richard Troiano, Nicholas
Pham
• San Jose California,U.S.
• Worldwide
Contd.
• Key people
(Chairman & CEO)
• Products
• Revenue
• Operating income
• Net income
• Total assets
• Total equity
• Employees
• Website
• John Chambers
• Networking Device
Network Management
Cisco IOS and NX-OS Software
Interface and Module
, Security, Datacenter
• US$ 43.21 billion (2011)[
• US$ 7.67 billion (2011)[
• US$ 87.09 billion (2011)
• $ 6.49 billion (2011)
• US$ 47.25 billion (2011)
• 63,465 (2011)
• Cisco.com
What is HRM?
recruitment
Selection
Training and
development
Compensatition
and benefits
Legal and
personnel
policies
VALUES
• Cisco values and fosters diversity,
development, and growth opportunities for
staff through employee networks.
• Valuing the differences in each person
increases individual and team performance,
productivity, and satisfaction.
• Cisco believes that its employee networks are
critical to an inclusive organizational culture.
HR at CISCO
• Aligning the HR strategy with the business
strategy.
• Understanding the need of its business units
and their unique challenges.
• Identifying the key factors causing the high
attrition
• Identifying the key factors causing the loss of
key talent
Contd.
• Building key pillar to deliver core HR services
• Building the employer brand positioning of
CISCO to attract talent
• Building a strong human capital development
programme to strengthen key competencies
needed for the business
• Building an environment for change and for
service quality
HR PILLARS:
Manpower planning
and recruitment
Human capital
development
Talent management
Strategic rewards Employee
engagement
Hr system/structure
AWARDS AND RECOGINTIONS
J.D. Power and Associates 2011 Certification
Cisco Systems, Inc., Global has been recognized by J.D. Power
and Associates for providing "An Outstanding Customer Service
Experience.".
The STAR Awards are one of the highest honors in the
technology services industry, acknowledging the contribution
of companies to the continual improvement of technology
services delivery industry-wide.
Customer Contact Association (CCA) Excellence Award
The award for Best Organisational Influence was presented to
Cisco in recognition of the strategic role that the contact center
plays in influencing innovation, organizational excellence, and
continuous improvement to the customer experience.
Human resource management

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Human resource management

  • 1. HUMAN RESOURCE MANAGEMENT PRESENTED BY RAVINDRA KUMAR VISHWAKARMA
  • 2. ABOUT • Type • Traded as • industry • Founded • Founders • Headquarters • Area served • Public • NASDAQ: CSCO, SEHK: 4333 Dow Jones Component S&P 500 Component • Computer networking • San Francisco, California, U.S. (1984) • Len Bosack, Sandy Lerner, Richard Troiano, Nicholas Pham • San Jose California,U.S. • Worldwide
  • 3. Contd. • Key people (Chairman & CEO) • Products • Revenue • Operating income • Net income • Total assets • Total equity • Employees • Website • John Chambers • Networking Device Network Management Cisco IOS and NX-OS Software Interface and Module , Security, Datacenter • US$ 43.21 billion (2011)[ • US$ 7.67 billion (2011)[ • US$ 87.09 billion (2011) • $ 6.49 billion (2011) • US$ 47.25 billion (2011) • 63,465 (2011) • Cisco.com
  • 4. What is HRM? recruitment Selection Training and development Compensatition and benefits Legal and personnel policies
  • 5. VALUES • Cisco values and fosters diversity, development, and growth opportunities for staff through employee networks. • Valuing the differences in each person increases individual and team performance, productivity, and satisfaction. • Cisco believes that its employee networks are critical to an inclusive organizational culture.
  • 6. HR at CISCO • Aligning the HR strategy with the business strategy. • Understanding the need of its business units and their unique challenges. • Identifying the key factors causing the high attrition • Identifying the key factors causing the loss of key talent
  • 7. Contd. • Building key pillar to deliver core HR services • Building the employer brand positioning of CISCO to attract talent • Building a strong human capital development programme to strengthen key competencies needed for the business • Building an environment for change and for service quality
  • 8. HR PILLARS: Manpower planning and recruitment Human capital development Talent management Strategic rewards Employee engagement Hr system/structure
  • 9. AWARDS AND RECOGINTIONS J.D. Power and Associates 2011 Certification Cisco Systems, Inc., Global has been recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience.". The STAR Awards are one of the highest honors in the technology services industry, acknowledging the contribution of companies to the continual improvement of technology services delivery industry-wide. Customer Contact Association (CCA) Excellence Award The award for Best Organisational Influence was presented to Cisco in recognition of the strategic role that the contact center plays in influencing innovation, organizational excellence, and continuous improvement to the customer experience.