SlideShare a Scribd company logo
 
 
 
 
 
 
 
 
Characteristics ,[object Object],[object Object],[object Object],[object Object]
Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: Snarks
From Critics to Allies Aruni Gunasegaram BabbleSoft Jennifer Laycock The Lactivist
 
 
 
TROLLS
Definition  Takes pleasure in sowing discord  Provokes others into taking up their cause
Profile of a Troll  Generally male  Young  (some exceptions)  Free time  Few outside interests (12)
Psychological Theories  Deindividuation  (2)  Social Learning Theory  (3)  Misattribution Theory of Humor  (4) ,[object Object],[object Object]
Weapon FLAMEBAIT incendiary comments that elicit flaming emotional responses from other readers  (6)
Tactics  Ad Hominem attacks  Online threats  (9)  Offline threats  (10)  Cyberstalking  (11) (13)
(7)
Strategies for  Dealing with  Trolls
Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Case Study: Trolls
TechCrunch: Women In Tech
 
 
 
Q and A It’s your turn …
Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sources, continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Photo Credits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SlideShare URL: http://www.slideshare.net/TheJenATX/how-to-survive-a-snark-attack-conniereece-thejenatx Connie Reece @conniereece Conniereece.com Jen Wojcik @TheJenATX Pinqued.com THANK YOU

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How to Survive a Snark Attack