Festive Event Management
            Subject Code: CEM4103

                Lecture 6
Publicity & Marketing for Festive Events
           Developed & Presented by :
                   Roy Ying

                              Note: Pictures used in this
                              power point file is for academic
                              Purpose only
Tools in Festive Event Publicity &
             Marketing
• Analysis of target audience community
• Traditional mass media
  – Media agency vs media contacts
• New online / social media
• Pre-event activities
Target audience
It’s the “who” in event marketing
• Age group - media consumption behaviour
  – Question: what is the main difference
    between a teenager and a retiree?
• Income group – presentation, message
  and communication medium
  – Question: If you a wine seller, what message
    (and where) would you want to market to a
    group of millionaires? Would it be the same
    for a group of budget-conscious house wives?
Target audience
• Place of residence – traveling behavior.
  Although HK is small, commuting time is
  still an issue, and it’s relevant to marketing
  plan
  – Question: where would you want to place
    outdoor media if your festival is held in Shatin?
Discussion
Shatin Lantern Festival
- Who would go?
- Who would not go?
- Who’s their target?
- How to attract target
  audience’s attention?
Discussion
• This the case of Sha Tin Festival, the
  identification of target audience can be as
  simple as:
  – Local community
  – Fans of artists
  – People associated with the sponsors and
    supporting organizations
Discussion
• With target audience identified, what
  should be the communication medium?
  – Mass media
  – Leverage on artists’ popularity
  – Communication channels via sponsors and
    supporting organizations
  – Local community support
CASE STUDY 1

    It’s a GRAPE Love
                Affair
•52% between 36 to 55;
•60% household income
over $76,000
•34% household income
over $100,000
•36% reside in the
  Los Angeles/Orange County
    DMA
•38% reside in Riverside
County
•13% reside in San Diego
County
Observation: It looks like a fairly evenly distributed
demographics.




Question: What communication strategy
marketers need to deploy to reach out to all target
audience?
Observation: 60% of target attendance falls within
the income range of USD76,000 to USD125,000.

                                          USD




Question: How does it affect the communication
strategy?
What is Traditional Media?
Still main stream
• Although new media has emerged to be a
  very important communication channels,
  events are still heavily promoted via
  traditional media…
From Temecula Valley
Case Study


                       Print 68.6 million
                       impressions.
                       Appeared in 30 publications
                         – 13 Magazines including
                           Westways
                         – 17 Newspapers including
                           • Los Angeles Times,
                           • Orange County Register,
                           • San Diego Union Tribune
Five television
shows
  • Channel 6 Ruben Galvan
    (San Diego)
  • Channel 5 Gayle Anderson
    (Los Angeles)
  • PBS California Life With
    Heather Dawson
  • Pilot show with news anchor
    Jane Monreal “See Jane
    Run”
  • Broadcast spots highlighting
    Festival on NBC, Los
    Angeles
  • Broadcast spots highlighting
    Festival on ABC, Los
    Angeles
  • Broadcast spots highlighting
    Festival on ABC, San Diego
  • Wealth TV – Cable in San
    Diego
2,250 inches of Printed
publicity in newspapers,
periodicals and magazines.
More than doubled our print
impressions over the
previous year.
NC TIMES & Californian 4
page insert prior to the
Festival and 3 page review
after event
FRONT COVER on Press-
Enterprise Entertainment
Insert week of Festival
FRONT COVER on NC Times
Entertainment Insert week of
Event
FRONT COVER and 4 page
pull out in NEIGHBORS
NEWSPAPER June edition
Full page color cover of event
in Jurupa, Colton and Loma
Linda News
What is new media?
 • Is this what you think as new media?




Quick question: Which ones are not available in China?
Let’s look at some data
Let’s look at some more data
• From a survey by HKAIM
  – 90% have used social media in past 6 months
  – 56% of them have 3-5 accounts
  – Types of accounts:
     •   Social network
     •   Instant messaging
     •   Video sharing
     •   Internet forum
     •   Blogging
  – 46% spend 1-3 hours a day, 39% spend less than 1
    hour a day, and 5% spend more than 6 hours a day
Comparison among marketing tools
            -- from HKAIM survey
Meaning for Festive Marketers?
• If your audience can be reached online via
  these social media platforms, what should
  you as a festive event marketer be doing?

• Let’s look at the Case Study…..What they
  have done in 2009 vis-à-vis 2010
RADIO                   TELEVISION
          94.7 The Wave     Time Warner in Southwest
                95.5 Klos                   Riverside
              K-earth 101             Orange County
               KOST FM               North San Diego
               KNX 1070
Melinda Lee Endorsement        FIOS/Verizon Cable in
              Go-Country               Inland Empire
        Kfrog 95.1 & 92.9             Orange County
           KOLA 99.9 FM                   Los Angeles
             KATY Radio
                    Q103            NETWORKS USED
                                             FOOD
            Smooth Jazz
                                              A&E
                    KYZY
                                           TRAVEL
                   KSON                        USA
                    KIFM                       TNT
                                              CNN
                 PRINT                        CMT
            North County                  LIFETIME
        Times/Californian
               Neighbors                BILLBOARD
  Valley Business Journal                INTERNET
               OC Digest
SOCIAL MEDIA CAMPAIGN
Utilizing
      •Facebook
      •Twitter
      •Blip
      •Youtube
      •Ping
      •4-Square
      •Selected Radio Stations
Designed to Drive Fans, Followers & Guests:
      •To Sponsors place of Business
      •Sign up as a fan, follower for future
      communications
      •Develop Buzz about Festival before
      advertising
Pre-event Activities
• Give your target audience plenty of time to “get to
  know” your festival

• The audience to your pre-event activities can
  give you an indication of how successful your
  festival will become

• Use the media wisely to anchor more coverage
  so to create a higher level of event awareness
  among your target audience
This is a competition held prior
to the Festival so to create
public awareness for the wine
who took part in this event.       Guest Judge from KTIE 590
                                   “Let’s Dine Out” Allan Borgan
                                   Plus judges from:
                                     •   Temecula Creek Inn
                                     •   Pechanga Resort & Casino


                                   Winners were announced
                                     •   E-blast
                                     •   Californian
                                     •   Neighbors Newspaper
                                     •   KTIE 590 Radio
                                     •   KTLA-5 - Television News
                                     •   San Diego 6 – Television News
                                     •   At Festival
                                     •   In Press-Kits given to media attending
                                         event
Agenda
• Tools in festive event marketing

• Steps in strategic publicity process
  – Pre-event publicity preparation
  – Selection of themes to be promoted
  – Publication of program book
Steps in strategic festive publicity
• Event logo / visual      • Local tourism agency
• Theme message            • Sponsors
                           • Posters, banners and
• Festive event
                           signage
  website
                           • Database for direct
• SEO                      marketing purpose
• Social networking        • Program book
• Press                    • Day one publicity
  – Advertising
  – Spokesperson
  – Pre-event activities
Steps in strategic festive publicity
• Event logo / visual – necessary if this
  event is to be held periodically. Logo
  becomes an extension of the festival
• Theme message – sometimes can be
  referred to the “tag line” of an event. Eg.
Steps in strategic festive publicity
• Selection of theme message
  – It does not have to be very fancy
  – A simple event highlight can do, but it should
    be as unique and relevant as possible
  – Media needs a headline to publish your news
  – Audience needs remember what is the reason
    for coming to your festival
  – Sponsors needs a reason to pay money to be
    associated with your event
Steps in strategic festive publicity
• Festive event website
  – What are the key elements in a festive event
    website?
    •   Festive event background / history / FAQ
    •   Feature activities / program rundown
    •   Ticketing information / discounts
    •   Venue location / dates / opening hours / traffic
    •   Promotions / video / photo galleries
    •   Sponsors’ links
    •   Exhibitor (if applicable) corner
    •   Contact information (general / media)
    •   Relevant festival’s exchange links
Example – HK Asian Film Festival
Steps in strategic festive publicity
• SEO – search engine optimization
• There is no short cut to elevate your search
  engine ranking. The following are keys to
  success:
  –   Build content to generate user experience
  –   Keywords (make sure they are current)
  –   Provide glossary in your festival
  –   Provide FAQ
  –   Exchange links to other festivals or partners
  –   Festival discussion forum
  –   Video content / photo galleries / download area
Steps in strategic festive publicity
• Social networking
Steps in strategic festive publicity
• Press – most festive events target at the
  general public. Mass media (i.e.,
  traditional media) is very important.
  – Some advertising, but should be targeted
    (and to satisfy sponsors)
  – Spokesperson is recommended for hosting of
    pre-event activities or media interviews
  – Pre-event activities can serve as an early alert
    to your target audience
Steps in strategic festive publicity
• Local tourism agency – they can be your
  ally in drawing overseas visitors
  – The following are not even co-organized by
    the HKTB, but they are heavily promoted in
    overseas market by HKTB
Steps in strategic festive publicity
• Sponsors – apart from financial
  contribution, they also add to the publicity
  of your event
Steps in strategic festive publicity
• Posters – for pre-event marketing
  purposes. Usually they are placed in
  outlets where your tickets are sold or in
  offices of your partners

• Banners and signage – onsite event
  collaterals for branding, and fulfill
  sponsors’ entitlements
Steps in strategic festive publicity
• Database for direct marketing purpose
  – Common sources of database
     • Past visitors to your festival
     • Your festive event partners’ contacts
        – Members of associations or clubs
        – Subscribers of magazines
        – Uses of online portals
     • People who have registered with your festive
       event’s websites
• Next step is to design a “call for action” e-
  mail campaign to encourage attendance
Steps in strategic festive publicity
• Program book – It’s a useful tool for:
  – Serving as a prime location for sponsor’s
    messages
  – An informative reference for visitors, which
    helps alleviate pressure on info counters
  – Advertisement for future events by organizer
  – A potential revenue generator (i.e., coupons)
  – Update on event rundown
  – Useful contacts
Steps in strategic festive publicity
• Day one publicity
  – Most cultural events last only one day, it is
    important to generate media interest on the
    event day
  – For commercial festive events, they usually
    last a few days (i.e., film festival, food & wine
    festival). Day one is most important.
Steps in strategic festive publicity
• Notes in press release
  – Press releases ought to be balanced with
    organizers, co-organizers, sponsors and
    event highlights.
Steps in strategic festive publicity
• Reporting of media success
Class Exercise
• Suppose you need to produce a festive
  brochure to be handed out to each
  attendee to the festive event that you are
  working on for the group project, how
  would you plan the table of content?

• Please nominate a representative from
  your team to present in front of other
  classmates.

HKBU Festive Lecture 6 - publicity and marketing for festive events

  • 1.
    Festive Event Management Subject Code: CEM4103 Lecture 6 Publicity & Marketing for Festive Events Developed & Presented by : Roy Ying Note: Pictures used in this power point file is for academic Purpose only
  • 2.
    Tools in FestiveEvent Publicity & Marketing • Analysis of target audience community • Traditional mass media – Media agency vs media contacts • New online / social media • Pre-event activities
  • 3.
    Target audience It’s the“who” in event marketing • Age group - media consumption behaviour – Question: what is the main difference between a teenager and a retiree? • Income group – presentation, message and communication medium – Question: If you a wine seller, what message (and where) would you want to market to a group of millionaires? Would it be the same for a group of budget-conscious house wives?
  • 4.
    Target audience • Placeof residence – traveling behavior. Although HK is small, commuting time is still an issue, and it’s relevant to marketing plan – Question: where would you want to place outdoor media if your festival is held in Shatin?
  • 5.
    Discussion Shatin Lantern Festival -Who would go? - Who would not go? - Who’s their target? - How to attract target audience’s attention?
  • 6.
    Discussion • This thecase of Sha Tin Festival, the identification of target audience can be as simple as: – Local community – Fans of artists – People associated with the sponsors and supporting organizations
  • 7.
    Discussion • With targetaudience identified, what should be the communication medium? – Mass media – Leverage on artists’ popularity – Communication channels via sponsors and supporting organizations – Local community support
  • 8.
    CASE STUDY 1 It’s a GRAPE Love Affair
  • 9.
    •52% between 36to 55; •60% household income over $76,000 •34% household income over $100,000 •36% reside in the Los Angeles/Orange County DMA •38% reside in Riverside County •13% reside in San Diego County
  • 10.
    Observation: It lookslike a fairly evenly distributed demographics. Question: What communication strategy marketers need to deploy to reach out to all target audience?
  • 11.
    Observation: 60% oftarget attendance falls within the income range of USD76,000 to USD125,000. USD Question: How does it affect the communication strategy?
  • 12.
  • 13.
    Still main stream •Although new media has emerged to be a very important communication channels, events are still heavily promoted via traditional media…
  • 14.
    From Temecula Valley CaseStudy Print 68.6 million impressions. Appeared in 30 publications – 13 Magazines including Westways – 17 Newspapers including • Los Angeles Times, • Orange County Register, • San Diego Union Tribune
  • 15.
    Five television shows • Channel 6 Ruben Galvan (San Diego) • Channel 5 Gayle Anderson (Los Angeles) • PBS California Life With Heather Dawson • Pilot show with news anchor Jane Monreal “See Jane Run” • Broadcast spots highlighting Festival on NBC, Los Angeles • Broadcast spots highlighting Festival on ABC, Los Angeles • Broadcast spots highlighting Festival on ABC, San Diego • Wealth TV – Cable in San Diego
  • 16.
    2,250 inches ofPrinted publicity in newspapers, periodicals and magazines. More than doubled our print impressions over the previous year. NC TIMES & Californian 4 page insert prior to the Festival and 3 page review after event FRONT COVER on Press- Enterprise Entertainment Insert week of Festival FRONT COVER on NC Times Entertainment Insert week of Event FRONT COVER and 4 page pull out in NEIGHBORS NEWSPAPER June edition Full page color cover of event in Jurupa, Colton and Loma Linda News
  • 17.
    What is newmedia? • Is this what you think as new media? Quick question: Which ones are not available in China?
  • 18.
    Let’s look atsome data
  • 19.
    Let’s look atsome more data • From a survey by HKAIM – 90% have used social media in past 6 months – 56% of them have 3-5 accounts – Types of accounts: • Social network • Instant messaging • Video sharing • Internet forum • Blogging – 46% spend 1-3 hours a day, 39% spend less than 1 hour a day, and 5% spend more than 6 hours a day
  • 20.
    Comparison among marketingtools -- from HKAIM survey
  • 21.
    Meaning for FestiveMarketers? • If your audience can be reached online via these social media platforms, what should you as a festive event marketer be doing? • Let’s look at the Case Study…..What they have done in 2009 vis-à-vis 2010
  • 22.
    RADIO TELEVISION 94.7 The Wave Time Warner in Southwest 95.5 Klos Riverside K-earth 101 Orange County KOST FM North San Diego KNX 1070 Melinda Lee Endorsement FIOS/Verizon Cable in Go-Country Inland Empire Kfrog 95.1 & 92.9 Orange County KOLA 99.9 FM Los Angeles KATY Radio Q103 NETWORKS USED FOOD Smooth Jazz A&E KYZY TRAVEL KSON USA KIFM TNT CNN PRINT CMT North County LIFETIME Times/Californian Neighbors BILLBOARD Valley Business Journal INTERNET OC Digest
  • 23.
    SOCIAL MEDIA CAMPAIGN Utilizing •Facebook •Twitter •Blip •Youtube •Ping •4-Square •Selected Radio Stations Designed to Drive Fans, Followers & Guests: •To Sponsors place of Business •Sign up as a fan, follower for future communications •Develop Buzz about Festival before advertising
  • 24.
    Pre-event Activities • Giveyour target audience plenty of time to “get to know” your festival • The audience to your pre-event activities can give you an indication of how successful your festival will become • Use the media wisely to anchor more coverage so to create a higher level of event awareness among your target audience
  • 25.
    This is acompetition held prior to the Festival so to create public awareness for the wine who took part in this event. Guest Judge from KTIE 590 “Let’s Dine Out” Allan Borgan Plus judges from: • Temecula Creek Inn • Pechanga Resort & Casino Winners were announced • E-blast • Californian • Neighbors Newspaper • KTIE 590 Radio • KTLA-5 - Television News • San Diego 6 – Television News • At Festival • In Press-Kits given to media attending event
  • 26.
    Agenda • Tools infestive event marketing • Steps in strategic publicity process – Pre-event publicity preparation – Selection of themes to be promoted – Publication of program book
  • 27.
    Steps in strategicfestive publicity • Event logo / visual • Local tourism agency • Theme message • Sponsors • Posters, banners and • Festive event signage website • Database for direct • SEO marketing purpose • Social networking • Program book • Press • Day one publicity – Advertising – Spokesperson – Pre-event activities
  • 28.
    Steps in strategicfestive publicity • Event logo / visual – necessary if this event is to be held periodically. Logo becomes an extension of the festival • Theme message – sometimes can be referred to the “tag line” of an event. Eg.
  • 29.
    Steps in strategicfestive publicity • Selection of theme message – It does not have to be very fancy – A simple event highlight can do, but it should be as unique and relevant as possible – Media needs a headline to publish your news – Audience needs remember what is the reason for coming to your festival – Sponsors needs a reason to pay money to be associated with your event
  • 30.
    Steps in strategicfestive publicity • Festive event website – What are the key elements in a festive event website? • Festive event background / history / FAQ • Feature activities / program rundown • Ticketing information / discounts • Venue location / dates / opening hours / traffic • Promotions / video / photo galleries • Sponsors’ links • Exhibitor (if applicable) corner • Contact information (general / media) • Relevant festival’s exchange links
  • 31.
    Example – HKAsian Film Festival
  • 32.
    Steps in strategicfestive publicity • SEO – search engine optimization • There is no short cut to elevate your search engine ranking. The following are keys to success: – Build content to generate user experience – Keywords (make sure they are current) – Provide glossary in your festival – Provide FAQ – Exchange links to other festivals or partners – Festival discussion forum – Video content / photo galleries / download area
  • 33.
    Steps in strategicfestive publicity • Social networking
  • 34.
    Steps in strategicfestive publicity • Press – most festive events target at the general public. Mass media (i.e., traditional media) is very important. – Some advertising, but should be targeted (and to satisfy sponsors) – Spokesperson is recommended for hosting of pre-event activities or media interviews – Pre-event activities can serve as an early alert to your target audience
  • 35.
    Steps in strategicfestive publicity • Local tourism agency – they can be your ally in drawing overseas visitors – The following are not even co-organized by the HKTB, but they are heavily promoted in overseas market by HKTB
  • 36.
    Steps in strategicfestive publicity • Sponsors – apart from financial contribution, they also add to the publicity of your event
  • 37.
    Steps in strategicfestive publicity • Posters – for pre-event marketing purposes. Usually they are placed in outlets where your tickets are sold or in offices of your partners • Banners and signage – onsite event collaterals for branding, and fulfill sponsors’ entitlements
  • 38.
    Steps in strategicfestive publicity • Database for direct marketing purpose – Common sources of database • Past visitors to your festival • Your festive event partners’ contacts – Members of associations or clubs – Subscribers of magazines – Uses of online portals • People who have registered with your festive event’s websites • Next step is to design a “call for action” e- mail campaign to encourage attendance
  • 39.
    Steps in strategicfestive publicity • Program book – It’s a useful tool for: – Serving as a prime location for sponsor’s messages – An informative reference for visitors, which helps alleviate pressure on info counters – Advertisement for future events by organizer – A potential revenue generator (i.e., coupons) – Update on event rundown – Useful contacts
  • 48.
    Steps in strategicfestive publicity • Day one publicity – Most cultural events last only one day, it is important to generate media interest on the event day – For commercial festive events, they usually last a few days (i.e., film festival, food & wine festival). Day one is most important.
  • 49.
    Steps in strategicfestive publicity • Notes in press release – Press releases ought to be balanced with organizers, co-organizers, sponsors and event highlights.
  • 50.
    Steps in strategicfestive publicity • Reporting of media success
  • 51.
    Class Exercise • Supposeyou need to produce a festive brochure to be handed out to each attendee to the festive event that you are working on for the group project, how would you plan the table of content? • Please nominate a representative from your team to present in front of other classmates.