SlideShare a Scribd company logo
1 of 26
Download to read offline
Get Innovative!
Some insights fromAustralian
organizations trying to leverage IT fororganizations trying to leverage IT for
innovation
Professor Dr Jan Recker
Woolworths Chair of Retail Innovation
Information Systems School Queensland University of TechnologyInformation Systems School, Queensland University of Technology
The Innovation 
P f i lProfessional
–Thinks in constraints, not problems
–Shows Foresight, not hindsightg , g
–Evidence‐based, not confidence‐based
–Conscious, not unconscious competence, p
Problem driven InnovationProblem‐driven Innovation
• We innovate, because we have to…
• High level of maturity in terms of 
f iawareness for internal problems
• Rich set of problem analysis 
t h i d t t itechniques and response strategies
• Can free up time and secure 
efficiency gainsefficiency gains
• Predictable, incremental outcomes
Constraint based innovationConstraint‐based innovation
Ralph Norris, ex‐CEO 
Commonwealth Bank of 
Australia*
11 August 2011
*102 years old, 22 billion 
dollars revenue, 7 billion 
“The future competition stems from the likes of 
Facebook.”
dollars profit in 2012
Constraint based innovationConstraint‐based innovation
<3 years from Ralph<3 years from Ralph 
Norris’ prediction to 
Facebook’s 
announcement.
Did you realise how 
Commbank turns more 
and more into a 
technology company?
And how Commbank is 
perceived to be anperceived to be an 
innovative bank?
Constraint based innovationConstraint‐based innovation
Ralph Norris, ex‐CEO 
Commonwealth Bank of 
Australia*
11 August 2011
*102 years old, 22 billion 
dollars revenue, 7 billion 
dollars profit in 2012
Constraint based innovationConstraint‐based innovation
Ralph Norris, ex‐CEO 
Commonwealth Bank of 
Australia*
11 August 2011
*102 years old, 22 billion 
dollars revenue, 7 billion 
dollars profit in 2012
Texting is not the distraction…g
Texting is not the distraction…Driving is.g g
Example – E‐Vehicles
What is the biggestgg
constraint
f l i hi l ?of electric vehicles?
http://files.shareholder.com/downloads/ABEA‐
4CW8X0/2895786596x0x720221/5647bed2‐1c27‐4b40‐abd3‐
dd11f8bc474e/Investor%20Presentation%20‐%20Jan%202014.pdf
ForesightForesight
InnovatorsInnovators 
“Skate to where the puck will be“Skate to where the puck will be,
not to where it is.”
Foresight Innovation pre‐
empts Future Constraintsempts Future Constraints
What will be a
strategic riskstrategic risk 
in five years?
How do we secure a revenue 
stream in the world of the NBN?stream in the world of the NBN?
How do we secure a revenue 
stream in the world of the NBN?stream in the world of the NBN?
Valve Steam: moreValve Steam: more 
than 75 million users 
and exponentially 
growing!g g
De facto standard 
platform for gamers 
to buy shareto buy, share, 
consume, collaborate 
in gaming
iTunes, Youtube and 
Facebook for serious 
computer games
How do we sell car insurance in 
a world of driverless cars?a world of driverless cars?
Thinking about this 
now makes sense 
because it will bebecause it will be 
reality in only a few 
years.
Evidence basedEvidence‐based
InnovatorsInnovators 
“The collected wisdom of baseball“The collected wisdom of baseball 
insiders is subjective and flawed.“
“If the decision is going to be made by 
f t  th   ’  f t  [ ]   facts, then everyone’s facts […] are 
equal.
If th  d i i  i   i  t  b   d    If the decision is going to be made on 
the basis of people’s opinions, then 
mine count for a lot more.“
James BarksdaleJames Barksdale
former CEO Netscape
Evidence based InnovationEvidence‐based Innovation
Evidence based InnovationEvidence‐based Innovation
UPS saved millions of minutes 
by avoiding left turns in the 
Northern Hemisphere.
Drivers get warnings if they 
are backing up too much –
most accidents happen when 
drivers reverse.
The result: 
20 million miles less 
traveled.
10 million gallons of gas 
saved.
Reduced CO2 emissions by 
100,000 metric tons (5,300 , ( ,
passenger cars off the road 
for an entire year).
ConsciousConscious
InnovatorsInnovators 
“Learn from the best not from the“Learn from the best, not from the 
worst”
Negative Deviants
P i i D iPositive Deviants
Four Stages of LearningFour Stages of Learning
Unconscious Unconscious
Incompetence Competence
Conscious ConsciousConscious
Incompetence
Conscious
Competence
Final Advice…
Innovation doesn’t need to cost a dimeInnovation doesn’t need to cost a dime.
https://www.youtube.com/watch?v=o‐Fpsw_yYPg
Prof. Jan Recker, PhD
Woolworths Chair of Retail Innovation
Information Systems SchoolInformation Systems School
Science and Engineering Faculty
Queensland University of Technology
email j.recker@qut.edu.auemail j.recker@qut.edu.au
web www.janrecker.com
twitter janrecker

More Related Content

What's hot (7)

[台灣人工智慧學校] 第二期開學典禮 - 校長談話
[台灣人工智慧學校] 第二期開學典禮 - 校長談話[台灣人工智慧學校] 第二期開學典禮 - 校長談話
[台灣人工智慧學校] 第二期開學典禮 - 校長談話
 
Checking a startup idea
Checking a startup ideaChecking a startup idea
Checking a startup idea
 
TED Talk – Van der Meulen – EUWIN - Workplace Innovation: Creating a mass mov...
TED Talk – Van der Meulen – EUWIN - Workplace Innovation: Creating a mass mov...TED Talk – Van der Meulen – EUWIN - Workplace Innovation: Creating a mass mov...
TED Talk – Van der Meulen – EUWIN - Workplace Innovation: Creating a mass mov...
 
Presentation: Sociotechnical Systems in Virtual Organizations: The Challenge ...
Presentation: Sociotechnical Systems in Virtual Organizations: The Challenge ...Presentation: Sociotechnical Systems in Virtual Organizations: The Challenge ...
Presentation: Sociotechnical Systems in Virtual Organizations: The Challenge ...
 
Experimentation in AEC Business
Experimentation in AEC BusinessExperimentation in AEC Business
Experimentation in AEC Business
 
INSPIRE 2014 Updates (San Francisco, CA)
INSPIRE 2014 Updates (San Francisco, CA)INSPIRE 2014 Updates (San Francisco, CA)
INSPIRE 2014 Updates (San Francisco, CA)
 
A Sociotechnical Systems Study of Virtual R&D Organizations
A Sociotechnical Systems Study of Virtual R&D OrganizationsA Sociotechnical Systems Study of Virtual R&D Organizations
A Sociotechnical Systems Study of Virtual R&D Organizations
 

Viewers also liked (7)

Collaborating for Innovation Success through Research-as-a-Service
Collaborating for Innovation Success through Research-as-a-ServiceCollaborating for Innovation Success through Research-as-a-Service
Collaborating for Innovation Success through Research-as-a-Service
 
Presentation at Hargraves CONNECT: The evidence-based organization
Presentation at Hargraves CONNECT: The evidence-based organizationPresentation at Hargraves CONNECT: The evidence-based organization
Presentation at Hargraves CONNECT: The evidence-based organization
 
How Novices Model Business Processes @BPM2010
How Novices Model Business Processes @BPM2010How Novices Model Business Processes @BPM2010
How Novices Model Business Processes @BPM2010
 
Process Deviance: Process Improvement from within
Process Deviance: Process Improvement from withinProcess Deviance: Process Improvement from within
Process Deviance: Process Improvement from within
 
Jan recker bpm talk
Jan recker bpm talkJan recker bpm talk
Jan recker bpm talk
 
ICIS 2014 DC Keynote Jan Recker
ICIS 2014 DC Keynote Jan ReckerICIS 2014 DC Keynote Jan Recker
ICIS 2014 DC Keynote Jan Recker
 
Writing Scientific Research Papers
Writing Scientific Research PapersWriting Scientific Research Papers
Writing Scientific Research Papers
 

Similar to Get Innovative: Traits of Successful Innovators

Building Organisational Innovation
Building Organisational InnovationBuilding Organisational Innovation
Building Organisational Innovation
LearningCafe
 
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
AgileNZ Conference
 
US Office of Innovation and Entrepreneurship overview
US Office of Innovation and Entrepreneurship  overview  US Office of Innovation and Entrepreneurship  overview
US Office of Innovation and Entrepreneurship overview
3helix
 
Innovate Differently
Innovate DifferentlyInnovate Differently
Innovate Differently
Alex Blanter
 

Similar to Get Innovative: Traits of Successful Innovators (20)

Inventure ICT presentation 2012 05 sami
Inventure ICT presentation  2012 05 samiInventure ICT presentation  2012 05 sami
Inventure ICT presentation 2012 05 sami
 
SILS 2015 - Innovation at GE Healthcare
SILS 2015 - Innovation at GE HealthcareSILS 2015 - Innovation at GE Healthcare
SILS 2015 - Innovation at GE Healthcare
 
Innovacorp Overview
Innovacorp OverviewInnovacorp Overview
Innovacorp Overview
 
Demystifying Entrepreneurship for Mature Organizations (Germany)
Demystifying Entrepreneurship for Mature Organizations (Germany)Demystifying Entrepreneurship for Mature Organizations (Germany)
Demystifying Entrepreneurship for Mature Organizations (Germany)
 
Liz Reynolds STEX Automation 6-17-15
Liz Reynolds STEX Automation 6-17-15Liz Reynolds STEX Automation 6-17-15
Liz Reynolds STEX Automation 6-17-15
 
Rewir innovation seminar 20150827
Rewir innovation seminar 20150827Rewir innovation seminar 20150827
Rewir innovation seminar 20150827
 
Building Organisational Innovation
Building Organisational InnovationBuilding Organisational Innovation
Building Organisational Innovation
 
Ideation conference final
Ideation conference finalIdeation conference final
Ideation conference final
 
Ideation conference final
Ideation conference finalIdeation conference final
Ideation conference final
 
Applying Innovation in Software Development
Applying Innovation in Software DevelopmentApplying Innovation in Software Development
Applying Innovation in Software Development
 
OneStart 2013 Finalists (Europe)
OneStart 2013 Finalists (Europe)OneStart 2013 Finalists (Europe)
OneStart 2013 Finalists (Europe)
 
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
Holger Spill - Managing Successful Software Innovation in NZ: A retrospective...
 
Supporting innovation in insurance with randomized experimentation
Supporting innovation in insurance with randomized experimentationSupporting innovation in insurance with randomized experimentation
Supporting innovation in insurance with randomized experimentation
 
Warp #2 tomasz klekowski - do etnographers create technology - customer cen...
Warp #2   tomasz klekowski - do etnographers create technology - customer cen...Warp #2   tomasz klekowski - do etnographers create technology - customer cen...
Warp #2 tomasz klekowski - do etnographers create technology - customer cen...
 
Research.pptx
Research.pptxResearch.pptx
Research.pptx
 
NORTHERN LIGHT INNOVATION
NORTHERN LIGHT INNOVATIONNORTHERN LIGHT INNOVATION
NORTHERN LIGHT INNOVATION
 
US Office of Innovation and Entrepreneurship overview
US Office of Innovation and Entrepreneurship  overview  US Office of Innovation and Entrepreneurship  overview
US Office of Innovation and Entrepreneurship overview
 
Innovate Differently
Innovate DifferentlyInnovate Differently
Innovate Differently
 
Intelligent Business Agility
Intelligent Business AgilityIntelligent Business Agility
Intelligent Business Agility
 
How to Establish and Sustain a Culture of Product Innovation
How to Establish and Sustain a Culture of Product InnovationHow to Establish and Sustain a Culture of Product Innovation
How to Establish and Sustain a Culture of Product Innovation
 

More from Jan Recker @ University of Hamburg

More from Jan Recker @ University of Hamburg (12)

Building a digitally-enabled circular economy
Building a digitally-enabled circular economyBuilding a digitally-enabled circular economy
Building a digitally-enabled circular economy
 
Digitalisierung und Nachhaltigkeit – geht eigentlich beides?
Digitalisierung und Nachhaltigkeit – geht eigentlich beides?Digitalisierung und Nachhaltigkeit – geht eigentlich beides?
Digitalisierung und Nachhaltigkeit – geht eigentlich beides?
 
From Representation to Mediation: A New Agenda for Conceptual Modeling Resear...
From Representation to Mediation: A New Agenda for Conceptual Modeling Resear...From Representation to Mediation: A New Agenda for Conceptual Modeling Resear...
From Representation to Mediation: A New Agenda for Conceptual Modeling Resear...
 
Optimizing Your PhD
Optimizing Your PhDOptimizing Your PhD
Optimizing Your PhD
 
Process Research With Digital Trace Data
Process Research With Digital Trace DataProcess Research With Digital Trace Data
Process Research With Digital Trace Data
 
Leonardo Da Vinci, Thomas Edison, Steve Jobs, Fitbit and Alexa? Why Digital P...
Leonardo Da Vinci, Thomas Edison, Steve Jobs, Fitbit and Alexa? Why Digital P...Leonardo Da Vinci, Thomas Edison, Steve Jobs, Fitbit and Alexa? Why Digital P...
Leonardo Da Vinci, Thomas Edison, Steve Jobs, Fitbit and Alexa? Why Digital P...
 
CAiSE 2018 Keynote
CAiSE 2018 KeynoteCAiSE 2018 Keynote
CAiSE 2018 Keynote
 
The Delicate Tension of Digital Technology
The Delicate Tension of Digital TechnologyThe Delicate Tension of Digital Technology
The Delicate Tension of Digital Technology
 
CSCWD 2017 Keynote: The Complexities of Sustainability and Design
CSCWD 2017 Keynote: The Complexities of Sustainability and DesignCSCWD 2017 Keynote: The Complexities of Sustainability and Design
CSCWD 2017 Keynote: The Complexities of Sustainability and Design
 
The Evidence-Based Organization: A Platform for Innovation
The Evidence-Based Organization: A Platform for InnovationThe Evidence-Based Organization: A Platform for Innovation
The Evidence-Based Organization: A Platform for Innovation
 
Innovation through connectedness
Innovation through connectednessInnovation through connectedness
Innovation through connectedness
 
BPMN2012 Keynote Slides by Jan Recker
BPMN2012 Keynote Slides by Jan ReckerBPMN2012 Keynote Slides by Jan Recker
BPMN2012 Keynote Slides by Jan Recker
 

Recently uploaded

1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
AldoGarca30
 
Artificial intelligence presentation2-171219131633.pdf
Artificial intelligence presentation2-171219131633.pdfArtificial intelligence presentation2-171219131633.pdf
Artificial intelligence presentation2-171219131633.pdf
Kira Dess
 

Recently uploaded (20)

5G and 6G refer to generations of mobile network technology, each representin...
5G and 6G refer to generations of mobile network technology, each representin...5G and 6G refer to generations of mobile network technology, each representin...
5G and 6G refer to generations of mobile network technology, each representin...
 
Introduction-to- Metrology and Quality.pptx
Introduction-to- Metrology and Quality.pptxIntroduction-to- Metrology and Quality.pptx
Introduction-to- Metrology and Quality.pptx
 
handbook on reinforce concrete and detailing
handbook on reinforce concrete and detailinghandbook on reinforce concrete and detailing
handbook on reinforce concrete and detailing
 
Involute of a circle,Square, pentagon,HexagonInvolute_Engineering Drawing.pdf
Involute of a circle,Square, pentagon,HexagonInvolute_Engineering Drawing.pdfInvolute of a circle,Square, pentagon,HexagonInvolute_Engineering Drawing.pdf
Involute of a circle,Square, pentagon,HexagonInvolute_Engineering Drawing.pdf
 
Theory of Time 2024 (Universal Theory for Everything)
Theory of Time 2024 (Universal Theory for Everything)Theory of Time 2024 (Universal Theory for Everything)
Theory of Time 2024 (Universal Theory for Everything)
 
Instruct Nirmaana 24-Smart and Lean Construction Through Technology.pdf
Instruct Nirmaana 24-Smart and Lean Construction Through Technology.pdfInstruct Nirmaana 24-Smart and Lean Construction Through Technology.pdf
Instruct Nirmaana 24-Smart and Lean Construction Through Technology.pdf
 
Max. shear stress theory-Maximum Shear Stress Theory ​ Maximum Distortional ...
Max. shear stress theory-Maximum Shear Stress Theory ​  Maximum Distortional ...Max. shear stress theory-Maximum Shear Stress Theory ​  Maximum Distortional ...
Max. shear stress theory-Maximum Shear Stress Theory ​ Maximum Distortional ...
 
Introduction to Artificial Intelligence ( AI)
Introduction to Artificial Intelligence ( AI)Introduction to Artificial Intelligence ( AI)
Introduction to Artificial Intelligence ( AI)
 
Fundamentals of Structure in C Programming
Fundamentals of Structure in C ProgrammingFundamentals of Structure in C Programming
Fundamentals of Structure in C Programming
 
Databricks Generative AI Fundamentals .pdf
Databricks Generative AI Fundamentals  .pdfDatabricks Generative AI Fundamentals  .pdf
Databricks Generative AI Fundamentals .pdf
 
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
 
Computer Graphics Introduction To Curves
Computer Graphics Introduction To CurvesComputer Graphics Introduction To Curves
Computer Graphics Introduction To Curves
 
Passive Air Cooling System and Solar Water Heater.ppt
Passive Air Cooling System and Solar Water Heater.pptPassive Air Cooling System and Solar Water Heater.ppt
Passive Air Cooling System and Solar Water Heater.ppt
 
Call for Papers - Journal of Electrical Systems (JES), E-ISSN: 1112-5209, ind...
Call for Papers - Journal of Electrical Systems (JES), E-ISSN: 1112-5209, ind...Call for Papers - Journal of Electrical Systems (JES), E-ISSN: 1112-5209, ind...
Call for Papers - Journal of Electrical Systems (JES), E-ISSN: 1112-5209, ind...
 
Signal Processing and Linear System Analysis
Signal Processing and Linear System AnalysisSignal Processing and Linear System Analysis
Signal Processing and Linear System Analysis
 
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
8th International Conference on Soft Computing, Mathematics and Control (SMC ...8th International Conference on Soft Computing, Mathematics and Control (SMC ...
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
 
Raashid final report on Embedded Systems
Raashid final report on Embedded SystemsRaashid final report on Embedded Systems
Raashid final report on Embedded Systems
 
Danikor Product Catalog- Screw Feeder.pdf
Danikor Product Catalog- Screw Feeder.pdfDanikor Product Catalog- Screw Feeder.pdf
Danikor Product Catalog- Screw Feeder.pdf
 
Autodesk Construction Cloud (Autodesk Build).pptx
Autodesk Construction Cloud (Autodesk Build).pptxAutodesk Construction Cloud (Autodesk Build).pptx
Autodesk Construction Cloud (Autodesk Build).pptx
 
Artificial intelligence presentation2-171219131633.pdf
Artificial intelligence presentation2-171219131633.pdfArtificial intelligence presentation2-171219131633.pdf
Artificial intelligence presentation2-171219131633.pdf
 

Get Innovative: Traits of Successful Innovators