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1© Cloudera, Inc. All rights reserved.
GDPR: 20 Million Reasons to get ready
Part 2: Living GDPR compliance
3
Your speakers today
Colm Moynihan
Partner Presales Manager EMEA
colm@cloudera.com
Nick McHugh
MDM Product Specialist
nmchugh@informatica.com
Graham Thomas
Senior Director GDPR Solutions
graham.thomas@cognizant.com
4© Cloudera, Inc. All rights reserved.
© 2018 Cognizant5
Experience from our clients: Living GDPR – go live!
If you are
consumer
facing have you
looked at your
customer
experience?
Do you know what
systems you are
getting the
personal
data from?
Are you ready with
your Data
Processors for
when Data
Subject Rights
Requests are
made?
General Data
Protection
Regulation
(GDPR) legislation
goes live on the
25th May 2018
Has your
Business & IT
planned how to
handle Data
Subject Rights
Requests, Data
Breach, Consents etc.?
Do you have retention
and deletion policies
and capabilities in place?
Are you
logging
activity? What
if you were
audited?
© 2018 Cognizant https://20millionreasons.com/
Companies with over dependency on manual processes and systems may struggle to align end-user experience with digital mandate
6
What happens when end-users take control of their data?
Potentially 200,000+ Data Subject
Access Requests / month
2-3 Data Subject Access
Requests / month
© 2018 Cognizant https://20millionreasons.com/7
Prepare to Live (P2L) GDPR
2
GDPR
Prepare Live
© 2018 Cognizant https://20millionreasons.com/8
Cognizant’s GDPR e2e capabilities are relevant for May 2018 and beyond
Overall
Readiness &
IT Systems
Assessment
Data
Architecture &
Data Flow Mapping
Technology & Security
Assessment &
Gap Analysis
GDPR
Workflow
Analysis &
Automation
Education
& Training
Breach
Management
Governance &
Business Process
Alignment
Consent & Rights
Management
Solution
PoCs
Solution
Design
Solution
Implementations
An Ongoing
Defensible
GDPR Position
GDPR
Innovations
10
Part 2: Living GDPR compliance
11
Your speakers today
Colm Moynihan
Partner Presales Manager EMEA
Nick McHugh
MDM Product Specialist
Structured
Unstructured
Governance and Lineage
Register of Processing Activities
Enacting RightsConsentAccess Requests
Explicit Consent
Parental Consent
unambiguous
Current
Proof
Removed
Self Service
Timely
Recorded
Purpose
Processors
Rectification
Erasure
Restriction
Object
Timely
Proof
GDPR Go Live Phase
Cyber Security
What are the Challenges?
CRM
ERP
AnalyticsMarketing
HR
Billing
Articles
(6) Lawfulness of Processing
(7) Conditions for Consent
(15) Right of Access
(16) Right to Rectification
(17) Right to Erasure
(21) Right to Object
What are the Challenges?
Articles
(6) Lawfulness of Processing
(7) Conditions for Consent
(15) Right of Access
(16) Right to Rectification
(17) Right to Erasure
(21) Right to Object
Meeting the Challenge
CRM
ERP
AnalyticsMarketing
HR
Billing
Subject
16
Advantages of a Subject Master
Subject
Campaign Management
Data Lakes
Self Service
CRM
Wanted
Accurate
Targeted
Compliant
Accurate
Trustworthy
Open
Reduced effort
Trustworthy
Accurate
Customer service
Data
Subject 360
Structured
Unstructured
Governance and Lineage
Register of Processing Activities
Enacting RightsAccess Requests ConsentData Subject 360
Central View
Lineage
Relationships
Accuracy
Lawful Processing
Explicit Consent
Parental Consent
unambiguous
Current
Proof
Removed
Self Service
Timely
Recorded
Purpose
Processors
Rectification
Erasure
Restriction
Object
Timely
GDPR Living Phase
Cyber Security
GDPR Data Subject Hub
Access Request & Consent at Scale
Web / Mobile App
GDPR Data Hub
Informatica SRC
Master
Subject
and
Consent
All data
Access
Request
‘Download all’ request
All GDPR data
Web / Mobile App
What data & why
Purposes, categories
Consent
Right to Rectification
Informatica SRC
Master
Subject
and
Consent
All data
EU citizens
GDPR Data Hub
Rectificatio
n
Right to be forgotten at scaleErasure
Web form
Delete, Archive or Mask at source
Delete
Lineage to source
metadata manager
EU citizen Request
GDPR Data Hub
Orchestration
Workflow
Look up
Data Subject
Full-text search
All data searched
Emails, PDF,
Structure data,
messages
Use search to ensure everything was deletedProof
METADATA
MANAGEMENT
DISCOVERY &
PROFILING
STEWARDSHIP
& CURATION
DATA/BIG DATA
INTEGRATION
DATA
MASKING
REAL TIME
INTEGRATION
DATA QUALITY MASTER DATA
MANAGEMENT
DATA MAPPING &
TRACEABILITY
ACCOUNTABILITY
& STEWARDSHIP
DATA ACCESSIBILITY
Data Subject 360 RIGHTS & CONSENT
MANAGEMENT
Customer360 Data Hub
DATA
ANALYSIS
SEARCH
ANONYMYZATION &
PSEUDONYMYZATION
DPO EU citizensData Stewards Employees
GDPR Data Hub: Time is Running Out – Act Now
• GDPR affects all Global Enterprise Business with EU Citizen Data
• Cloudera/Informatica have solutions that can help
• Automate SARs, Consents, Enacting rights
• Opportunity to become a trusted brand (respect rights)
• Drive new customer insight, loyalty, upsell and cross sell with consent
If you would like to know more we would be happy …..
Email Cloduera – gdpr@cloudera.com
Email Informatica – ukinfo@informatica.com
Or Visit – https://20millionreasons.com/
Call to action
24© Cloudera, Inc. All rights reserved.
Thank you
© 2018 Cognizant https://20millionreasons.com/25
What happens after 25th May?
Most companies will be on their GDPR Journey. May 25th is a milestone, not the project end date.
There is a lot to do after May 25th. To go from inefficiently compliant to efficiently compliant.
Clients should look at the potential “Return on Investment” of GDPR and the opportunities it brings.
© 2018 Cognizant https://20millionreasons.com/26
The GDPR solution for an enterprise is a journey
Core
Compliance
Value
Proposition
Automation
Full
Digitization
Incorporate other
regulations e.g.
PSD2. ePrivacy
Map to overall digital strategy
with incorporate of AI, IoT,
free movement of data.
GDPR Readiness
Assessment + GAP
Analysis
Solution Design +
Implementation
GDPR
MVP 1.0
GDPR
2.0
Iterations Iterations
May 2018 is a milestone in the
GDPR / Digitization journey
Overall change
management programme to
reach a defensible position
by May 2018 & beyond
Education &
Training
Technology
Assessment
and
Solutioning
Business Process
Alignment &
Management
Threat
Detection and
Remediation
27© Cloudera, Inc. All rights reserved.
28
Your speakers today
Colm Moynihan
Partner Presales Manager EMEA
colm@cloudera.com
Nick McHugh
MDM Product Specialist
nmchugh@informatica.com
Graham Thomas
Senior Director GDPR Solutions
graham.thomas@cognizant.com
29© Cloudera, Inc. All rights reserved.
Thank you

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GDPR: 20 Million Reasons to Get Ready - Part 2: Living Compliance

  • 1. 1© Cloudera, Inc. All rights reserved. GDPR: 20 Million Reasons to get ready Part 2: Living GDPR compliance
  • 2. 3 Your speakers today Colm Moynihan Partner Presales Manager EMEA colm@cloudera.com Nick McHugh MDM Product Specialist nmchugh@informatica.com Graham Thomas Senior Director GDPR Solutions graham.thomas@cognizant.com
  • 3. 4© Cloudera, Inc. All rights reserved.
  • 4. © 2018 Cognizant5 Experience from our clients: Living GDPR – go live! If you are consumer facing have you looked at your customer experience? Do you know what systems you are getting the personal data from? Are you ready with your Data Processors for when Data Subject Rights Requests are made? General Data Protection Regulation (GDPR) legislation goes live on the 25th May 2018 Has your Business & IT planned how to handle Data Subject Rights Requests, Data Breach, Consents etc.? Do you have retention and deletion policies and capabilities in place? Are you logging activity? What if you were audited?
  • 5. © 2018 Cognizant https://20millionreasons.com/ Companies with over dependency on manual processes and systems may struggle to align end-user experience with digital mandate 6 What happens when end-users take control of their data? Potentially 200,000+ Data Subject Access Requests / month 2-3 Data Subject Access Requests / month
  • 6. © 2018 Cognizant https://20millionreasons.com/7 Prepare to Live (P2L) GDPR 2 GDPR Prepare Live
  • 7. © 2018 Cognizant https://20millionreasons.com/8 Cognizant’s GDPR e2e capabilities are relevant for May 2018 and beyond Overall Readiness & IT Systems Assessment Data Architecture & Data Flow Mapping Technology & Security Assessment & Gap Analysis GDPR Workflow Analysis & Automation Education & Training Breach Management Governance & Business Process Alignment Consent & Rights Management Solution PoCs Solution Design Solution Implementations An Ongoing Defensible GDPR Position GDPR Innovations
  • 8. 10 Part 2: Living GDPR compliance
  • 9. 11 Your speakers today Colm Moynihan Partner Presales Manager EMEA Nick McHugh MDM Product Specialist
  • 10. Structured Unstructured Governance and Lineage Register of Processing Activities Enacting RightsConsentAccess Requests Explicit Consent Parental Consent unambiguous Current Proof Removed Self Service Timely Recorded Purpose Processors Rectification Erasure Restriction Object Timely Proof GDPR Go Live Phase Cyber Security
  • 11. What are the Challenges?
  • 12. CRM ERP AnalyticsMarketing HR Billing Articles (6) Lawfulness of Processing (7) Conditions for Consent (15) Right of Access (16) Right to Rectification (17) Right to Erasure (21) Right to Object What are the Challenges?
  • 13. Articles (6) Lawfulness of Processing (7) Conditions for Consent (15) Right of Access (16) Right to Rectification (17) Right to Erasure (21) Right to Object Meeting the Challenge CRM ERP AnalyticsMarketing HR Billing Subject
  • 14. 16 Advantages of a Subject Master Subject Campaign Management Data Lakes Self Service CRM Wanted Accurate Targeted Compliant Accurate Trustworthy Open Reduced effort Trustworthy Accurate Customer service Data Subject 360
  • 15. Structured Unstructured Governance and Lineage Register of Processing Activities Enacting RightsAccess Requests ConsentData Subject 360 Central View Lineage Relationships Accuracy Lawful Processing Explicit Consent Parental Consent unambiguous Current Proof Removed Self Service Timely Recorded Purpose Processors Rectification Erasure Restriction Object Timely GDPR Living Phase Cyber Security GDPR Data Subject Hub
  • 16. Access Request & Consent at Scale Web / Mobile App GDPR Data Hub Informatica SRC Master Subject and Consent All data Access Request ‘Download all’ request All GDPR data Web / Mobile App What data & why Purposes, categories Consent
  • 17. Right to Rectification Informatica SRC Master Subject and Consent All data EU citizens GDPR Data Hub Rectificatio n
  • 18. Right to be forgotten at scaleErasure Web form Delete, Archive or Mask at source Delete Lineage to source metadata manager EU citizen Request GDPR Data Hub Orchestration Workflow Look up Data Subject
  • 19. Full-text search All data searched Emails, PDF, Structure data, messages Use search to ensure everything was deletedProof
  • 20. METADATA MANAGEMENT DISCOVERY & PROFILING STEWARDSHIP & CURATION DATA/BIG DATA INTEGRATION DATA MASKING REAL TIME INTEGRATION DATA QUALITY MASTER DATA MANAGEMENT DATA MAPPING & TRACEABILITY ACCOUNTABILITY & STEWARDSHIP DATA ACCESSIBILITY Data Subject 360 RIGHTS & CONSENT MANAGEMENT Customer360 Data Hub DATA ANALYSIS SEARCH ANONYMYZATION & PSEUDONYMYZATION DPO EU citizensData Stewards Employees GDPR Data Hub: Time is Running Out – Act Now
  • 21. • GDPR affects all Global Enterprise Business with EU Citizen Data • Cloudera/Informatica have solutions that can help • Automate SARs, Consents, Enacting rights • Opportunity to become a trusted brand (respect rights) • Drive new customer insight, loyalty, upsell and cross sell with consent If you would like to know more we would be happy ….. Email Cloduera – gdpr@cloudera.com Email Informatica – ukinfo@informatica.com Or Visit – https://20millionreasons.com/ Call to action
  • 22. 24© Cloudera, Inc. All rights reserved. Thank you
  • 23. © 2018 Cognizant https://20millionreasons.com/25 What happens after 25th May? Most companies will be on their GDPR Journey. May 25th is a milestone, not the project end date. There is a lot to do after May 25th. To go from inefficiently compliant to efficiently compliant. Clients should look at the potential “Return on Investment” of GDPR and the opportunities it brings.
  • 24. © 2018 Cognizant https://20millionreasons.com/26 The GDPR solution for an enterprise is a journey Core Compliance Value Proposition Automation Full Digitization Incorporate other regulations e.g. PSD2. ePrivacy Map to overall digital strategy with incorporate of AI, IoT, free movement of data. GDPR Readiness Assessment + GAP Analysis Solution Design + Implementation GDPR MVP 1.0 GDPR 2.0 Iterations Iterations May 2018 is a milestone in the GDPR / Digitization journey Overall change management programme to reach a defensible position by May 2018 & beyond Education & Training Technology Assessment and Solutioning Business Process Alignment & Management Threat Detection and Remediation
  • 25. 27© Cloudera, Inc. All rights reserved.
  • 26. 28 Your speakers today Colm Moynihan Partner Presales Manager EMEA colm@cloudera.com Nick McHugh MDM Product Specialist nmchugh@informatica.com Graham Thomas Senior Director GDPR Solutions graham.thomas@cognizant.com
  • 27. 29© Cloudera, Inc. All rights reserved. Thank you