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Lisa	
  Ba'le	
  

President  and  Principal  Consultant

lisa@designforcontext.com

@design4context
First	
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Onboarding	
  for	
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  Users	
  
UXDC	
  2015	
  Conference	
  •	
  9	
  October	
  2015	
  
@design4context	
  	
  	
  	
  	
  	
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First	
  	
  
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https://blog.intercom.io/designing-first-run-experiences-to-delight-users/

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Slides from my talk at Droidcon Krakow 2016. About the conference: http://droidcon.pl. More Android stuff: https://medium.com/@sergii https://twitter.com/sergiizhuk

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OutSystems Webinar - Troubleshooting Mobile Apps Performance
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Developing mobile apps is hard, getting a faster application even worse and knowing how to troubleshoot them... could be like an impossible mission. A webpage in mobile is loaded in a matter of milliseconds and with so much going on, it can be tricky sometimes to understand how to improve this process. At OutSystems, we’ve tried to go a little further, and we want to share our lessons learned with you. In this webinar: - Understand how mobile networks affect the application performance; - Learn how to simulate mobile networks and analyze the performance of mobile applications; - Troubleshoot the most common errors in mobile applications.

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Mature Products: The Cycle of UX Reinvention UXPA 2016
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As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.

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@design4context	
  	
  	
  	
  	
  	
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http://www.digitaltrends.com/mobile/16-percent-of-mobile-userstry-out-a-buggy-app-more-than-twice/
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Laura/Jennifer:	
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onboarding	
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in	
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Why	
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Value	
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IniVal	
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I’m	
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Remove	
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What	
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  Streamline	
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Show	
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InstrucVons,	
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First-­‐Vme	
  
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Engaged,	
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Presented at the 5th Girl Geek Dinner Milano October 24th, 2008. An introduction to Open Source, the world of women and Open Source, and the Girl Geek and Open Source. * What is Open Source (OS) * Why Open Source * Open Source in the world * The Girl Geek and the Open Source World * How to Contribute * Appendix A: Some Open Source Alternatives for Proprietary Software

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Simplicity in Web Application Design - Laura Chessman, Lisa Battle and Rachel...
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Simplicity is one of the most important principles of design. It has been a pillar of design thinking for a very long time—long before the advent of human factors, usability, and user experience. But, realistically, simplicity isn’t always simple. Commercial software, enterprise applications, software as a service (SaaS), and other highly interactive applications often have no choice but to do a great number of things, because they support a range of real world tasks, some of which are complex. In this presentation, we will discuss what to try when removing functionality or features isn’t an option. We provide practical questions to ask when deciding whether and how to simplify an application. And we summarize proven design techniques to use when simplifying applications, illustrated with examples from real projects.

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The document is a presentation on simplicity in web application design given by Lisa Battle of Design for Context at the 2015 UXPA conference. It discusses how simplicity is not always simple to achieve, as real work tasks are often complex and business applications need to meet many functional requirements. It provides tips on how to design for simplicity, such as understanding user needs, prioritizing important features, streamlining workflows, and using automation and progressive disclosure of information.

@design4context	
  	
  	
  	
  	
  	
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ATM
$	
  
@design4context	
  	
  	
  	
  	
  	
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Examples	
  
SaaS	
  Web	
  ApplicaVon	
  
Zurb	
  Verify	
  
Tablet	
  App	
  
Evernote	
  
Mobile	
  App	
  
Delectable	
  
Digital	
  Pen	
  
Adobe	
  Ink	
  and	
  Slide	
  
@design4context	
  	
  	
  	
  	
  	
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Design	
  	
  
Principles	
  
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Present	
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clear	
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Simplicity in Web Application Design - UXPA2015
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Video available: http://www.designforcontext.com/insights/simplicity-web-application-design Simplicity is one of the most important principles of design. It has been a pillar of design thinking for a very long time -- long before the advent of human factors, usability, and user experience. But, realistically, simplicity isn’t always simple. Commercial software, enterprise applications, software as a service (SaaS), and other highly interactive applications often have no choice but to do a great number of things, because they support a range of real world tasks, some of which are complex. In this UXPA 2015 presentation, we discuss what to try when removing functionality or features isn’t an option. We provide practical questions to ask when deciding whether and how to simplify an application. And we summarize proven design techniques to use when simplifying applications, illustrated with examples from real projects.

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Intro to Hybrid Mobile Development && Ionic
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ClaudioBisconti, senior developer of Commit, introducing the workshop of CommitUniversity with some practical code examples

#nativevshybrid #ionic #cordova #angular
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ClaudioBisconti, senior developer of Commit, introducing the workshop of CommitUniversity with some practical code examples

#nativevshybrid#ionic#cordova#angular#commituniversity #freelearning #commitsoftware
@design4context	
  	
  	
  	
  	
  	
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WEB	
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This document provides a summary of Anirban Ghosh's work experience and qualifications. It includes: - Over 15 years of experience in user experience design, product design, and engineering roles focused on digital applications, services, and automotive design. - Specific roles at Autodesk developing UX for mobile and web apps, product design for Alias Digital Concept, and product support for Alias Design. - Education includes a Master's in Product Design from IIT Bombay and an Executive Certificate in Strategy and Innovation from MIT Sloan.

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Zainab Kashim is a UX/UI designer based in Nigeria who specializes in designing user-friendly digital experiences for startups. She has worked on projects such as Motorfixr, an app for buying auto parts; Autohub, a car dealer website; A Storytime, an app to connect children with loved ones through stories; Riby Dashboard, a dashboard for tracking financial programs; Sky Travels, a travel website; and Quizzly, a quiz app. For each project, she follows a process that includes requirements gathering, user research, wireframing, visual design, and collaboration with developers.

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@design4context	
  	
  	
  	
  	
  	
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@design4context	
  	
  	
  	
  	
  	
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DEVICE:	
  ADOBE	
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UXDC  2015
DEVICE:	
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This document provides an overview of UI/UX resources and services available for projects. It describes the team as passionate creators focused on great design experiences. It explains how the UI/UX process helps validate ideas early and see the product before development. Key services include gathering requirements, creating style guides, prototyping without code, and using tools like Sketch, InVision, and Principle. Payment options include hourly rates or fixed pricing based on estimated stages. Examples of past project work are also provided.

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@design4context	
  	
  	
  	
  	
  	
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Present	
  a	
  	
  
clear	
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proposiVon.	
  
1	
  
@design4context	
  	
  	
  	
  	
  	
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Minimize	
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and	
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WEB	
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This document outlines a real world project called UK Move Direct Mobile Application. It lists the team members and their roles. Melinda Kaszoni is the project manager. The interface designers are Lenor Sonkor and Sabina Begum. The programmers are Razvan Balosin and Theo Charisis. Fozrul Islam is the database manager and tester. It provides the human resource plan, requirements analysis, design prototypes, early programming stages, and challenges faced by the team.

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This document summarizes a UX and web product design course presented by Steve Hickey. The course covers key topics like what is user experience design, common UX design methods and principles, and how to conduct initial user testing. It discusses the difference between UI and UX design and presents several important UX principles, including Fitts's law, the principle of least astonishment, and BJ Fogg's behavior model. The course aims to teach students effective habits of highly skilled UX designers, such as being prolific in idea generation and user research methods like surveys and usability testing.

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@design4context	
  	
  	
  	
  	
  	
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MOBILE	
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@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
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@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
DEVICE:	
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DEVICE:	
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The document provides an overview of mobile user experience design. It discusses why mobile is important due to rising smartphone usage. It defines key aspects of mobile like its personal, convenient nature. It also considers how tablets relate to mobile. The document outlines best practices for mobile design including native apps, responsive design. It discusses design principles like usability on small screens and during interruptions. It provides examples of common mobile UI elements and gestures. It also covers navigation frameworks and design patterns.

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@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
DEVICE:	
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Provide	
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Day One Keynote
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Bill Buxton is the author of, Sketching User Experiences: Getting the Design Right and the Right Design, published jointly by Morgan Kaufmann and Focal Press. He is Principal Researcher at Microsoft Research and has a 30 year involvement in research, design and commentary around human aspects of technology, and digital tools for creative endeavour, including music, film and industrial design, in particular. Prior to joining Microsoft, he was a researcher at Xerox PARC, a professor at the University of Toronto, and Chief Scientist of Alias Research and SGI Inc. – where 2003 he was co-recipient of an Academy Award for Scientific and Technical Achievement. In 2007, he was named Doctor of Design, Honoris Causa, by the Ontario College of Art and Design, in 2008 became the 10th recipient of the ACM/SIGCHI Lifetime Achievement Award for fundamental contributions to the field of human-computer interaction, and in January 2009 was elected a Fellow of the ACM. More information on Buxton and his work can be found at: www.billbuxton.com

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From Renaissance 2014, how to design APIs for enterprise mobile apps, and how to approach the Salesforce platform as native iOS developers.

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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
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WEB	
  APPLICATION:	
  ZURB	
  VERIFY	
  	
  
@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
MOBILE	
  APP:	
  EVERNOTE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  DELECTABLE	
  
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MOBILE	
  APP:	
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Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need, yet they can be very frustrating to use. In our UX consulting practice, many clients have come to us for help solving problems with menus, such as scaling to handle long lists of options, and overcoming usability issues with hover and flyout menus. In this presentation we’ll review what we have learned about best practices for designing mega menus, context menus, hamburger menus, full page menus and other types, and share case studies of menu redesigns we have worked on for enterprise applications, mobile apps, and information-rich websites.

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@design4context	
  	
  	
  	
  	
  	
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DEVICE:	
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@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
DEVICE:	
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Artificial Intelligence (AI) is dramatically changing—reshaping—the human and design landscape of computers, the internet, and society. It is increasingly used in engines behind many decision-making tools and information resources, as well as in machines (vehicles, drones, robots, etc.). AI uses information models, structured data/content, real-world contextual sensor data, and formalized instructions to shape the machine’s “understanding” of information spaces and tasks. These elements are familiar to anyone working in the field of IA and UX. But the focus is changing: We now need methods to shape software that learns dynamically in real-time interaction with users. This talk challenges us to engage in the transformational change to our practice, designing for and with AI. Alongside a reflection on our vital roles, I present an emerging Collaboration/Action Framework to support AI design, helping us think about language, models, methods, and how we communicate with developers and stakeholders. During the conference, rich conversations emerged within the IA community about how our involvement in creating responsible and engaging AI tools will change and shape the IA community over the coming years. Duane Degler https://d4c.link/IAC23

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Provide	
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smart	
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setup.	
  
3	
  
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Avoid	
  the	
  
blank	
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A global online user population necessitates the exchange of content from different sources, and the ability to aggregate multilingual content is a critical requirement within many research and business contexts. Mixed-language content provides a rich information set, while adding another layer of complexity and scale, which we can address through thoughtful UX design. To effectively reach a global audience and provide access to content in multiple languages, we must structure mixed-language content to support its successful presentation and delivery, and provide innovative designs that facilitate exploration. In this talk given at the UXPA conference, we discuss real-world examples for: – Presenting content in multiple languages so it co-exists well on the screen and in search – Designing interfaces that support navigating, exploring, and understanding content available in multiple languages – Structuring content to support a flexible, scalable multilingual information management approach Some of the examples in this slideshow are from projects we have worked on, and some are not.

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@design4context	
  	
  	
  	
  	
  	
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UXDC  2015
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  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
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  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  DELECTABLE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
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  DELECTABLE	
  

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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Instruct	
  at	
  the	
  
point	
  of	
  use.	
  
8	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Ask	
  to	
  use	
  the	
  
photos,	
  contacts,	
  &	
  
noVficaVons	
  when	
  
the	
  user	
  sees	
  a	
  clear	
  
benefit.	
  
9	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
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  APP:	
  EVERNOTE	
  

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  First  Impressions  Ma>er 
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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  DELECTABLE	
  
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  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  DELECTABLE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
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  DELECTABLE	
  

Recommended for you

@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Ask	
  to	
  use	
  the	
  
photos,	
  contacts,	
  &	
  
noVficaVons	
  when	
  
the	
  user	
  sees	
  a	
  clear	
  
benefit.	
  
9	
  

Recommended for you

@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Provide	
  preferences	
  
and	
  controls	
  users	
  
can	
  set	
  as	
  they	
  gain	
  
experience.	
  
10	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
WEB	
  APPLICATION:	
  ZURB	
  VERIFY	
  	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
WEB	
  APPLICATION:	
  ZURB	
  VERIFY	
  	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
WEB	
  APPLICATION:	
  ZURB	
  VERIFY	
  	
  

Recommended for you

@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
WEB	
  APPLICATION:	
  ZURB	
  VERIFY	
  	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  EVERNOTE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
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  DELECTABLE	
  
@design4context	
  	
  	
  	
  	
  	
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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
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@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
MOBILE	
  APP:	
  DELECTABLE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  

Recommended for you

@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
DEVICE:	
  ADOBE	
  INK	
  AND	
  SLIDE	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Provide	
  preferences	
  
and	
  controls	
  users	
  can	
  
set	
  as	
  they	
  gain	
  
experience.	
  
10	
  
@design4context	
  	
  	
  	
  	
  	
  First  Impressions  Ma>er 
UXDC  2015
Present	
  a	
  clear	
  value	
  proposiVon.	
  
Minimize	
  login	
  and	
  account	
  creaVon.	
  
Provide	
  a	
  simple,	
  smart	
  process	
  for	
  setup.	
  
Avoid	
  the	
  blank	
  slate.	
  
Allow	
  user	
  to	
  immediately	
  do	
  something	
  that	
  gets	
  results.	
  
Import	
  the	
  user’s	
  exisVng	
  data	
  from	
  other	
  sources.	
  
Orient	
  the	
  user	
  via	
  minimalist,	
  built-­‐in	
  demonstraVons.	
  
Instruct	
  at	
  the	
  point	
  of	
  use.	
  
Ask	
  to	
  use	
  the	
  photos,	
  locaVon,	
  contacts,	
  &	
  noVficaVons	
  when	
  the	
  user	
  	
  
sees	
  a	
  clear	
  benefit.	
  
Provide	
  preferences	
  and	
  controls	
  that	
  users	
  can	
  set	
  as	
  they	
  gain	
  experience.	
  10	
  
1	
  
2	
  
3	
  
4	
  
5	
  
6	
  
7	
  
8	
  
9	
  
Lisa	
  Ba'le	
  

President  and  Principal  Consultant

lisa@designforcontext.com

@design4context
First	
  Impressions	
  Ma/er:	
  	
  
Onboarding	
  for	
  First	
  Time	
  Users	
  
UXDC	
  2015	
  Conference	
  •	
  9	
  October	
  2015	
  
Thanks!	
  
PresentaHon  is  on  Slideshare  –  Go  to  www.designforcontext.com/publicaHons

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First Impressions Matter: Onboarding for First Time Users

  • 1. Lisa  Ba'le   President  and  Principal  Consultant lisa@designforcontext.com @design4context First  Impressions  Ma/er:     Onboarding  for  First  Time  Users   UXDC  2015  Conference  •  9  October  2015  
  • 2. @design4context            First  Impressions  Ma>er UXDC  2015 First     Impressions  
  • 3. @design4context            First  Impressions  Ma>er UXDC  2015
  • 4. @design4context            First  Impressions  Ma>er UXDC  2015 https://blog.intercom.io/designing-first-run-experiences-to-delight-users/
  • 5. @design4context            First  Impressions  Ma>er UXDC  2015 http://www.digitaltrends.com/mobile/16-percent-of-mobile-userstry-out-a-buggy-app-more-than-twice/
  • 6. @design4context            First  Impressions  Ma>er UXDC  2015 Laura/Jennifer:  Image  related  to   onboarding  (Use  the  same  image   in  all  3  of  these  slides)  
  • 7. @design4context            First  Impressions  Ma>er UXDC  2015 Why  should  I  use  this?   Value  proposiVon How  do  I  get  started?   IniVal  setup I’m  stuck!   Remove  barriers What  can  I  do  here?  Streamline  iniVal  tasks Show  me  what  to  do!   InstrucVons,  demos
  • 8. @design4context            First  Impressions  Ma>er UXDC  2015 First-­‐Vme   novice  user   Engaged,  acVve,   repeat  user  
  • 9. @design4context            First  Impressions  Ma>er UXDC  2015 ATM $  
  • 10. @design4context            First  Impressions  Ma>er UXDC  2015 Examples   SaaS  Web  ApplicaVon   Zurb  Verify   Tablet  App   Evernote   Mobile  App   Delectable   Digital  Pen   Adobe  Ink  and  Slide  
  • 11. @design4context            First  Impressions  Ma>er UXDC  2015 Design     Principles  
  • 12. @design4context            First  Impressions  Ma>er UXDC  2015 Present  a     clear  value   proposiVon.   1  
  • 13. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 14. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 15. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 16. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 17. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 18. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 19. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 20. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 21. @design4context            First  Impressions  Ma>er UXDC  2015 Present  a     clear  value   proposiVon.   1  
  • 22. @design4context            First  Impressions  Ma>er UXDC  2015 Minimize  login   and  account   creaVon.   2  
  • 23. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 24. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 25. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 26. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 27. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 28. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 29. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 30. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 31. @design4context            First  Impressions  Ma>er UXDC  2015 Minimize  login   and  account   creaVon.   2  
  • 32. @design4context            First  Impressions  Ma>er UXDC  2015 Provide  a  simple,   smart  process  for   setup.   3  
  • 33. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 34. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 35. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 36. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 37. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 38. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 39. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 40. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 41. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 42. @design4context            First  Impressions  Ma>er UXDC  2015 Provide  a  simple,   smart  process  for   setup.   3  
  • 43. @design4context            First  Impressions  Ma>er UXDC  2015 Avoid  the   blank  slate.  4  
  • 44. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 45. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 46. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 47. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 48. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 49. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 50. @design4context            First  Impressions  Ma>er UXDC  2015 Avoid  the   blank  slate.  4  
  • 51. @design4context            First  Impressions  Ma>er UXDC  2015 Allow  the  user  to   immediately  do   something  that  gets   results. 5  
  • 52. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 53. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 54. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 55. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 56. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 57. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 58. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 59. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 60. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 61. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 62. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 63. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 64. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 65. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 66. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 67. @design4context            First  Impressions  Ma>er UXDC  2015 Allow  the  user  to   immediately  do   something  that  gets   results. 5  
  • 68. @design4context            First  Impressions  Ma>er UXDC  2015 Import  the  user’s   exisVng  data  from   other  sources.   6  
  • 69. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY     ?  
  • 70. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 71. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 72. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 73. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 74. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 75. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 76. @design4context            First  Impressions  Ma>er UXDC  2015 Import  the  user’s   exisVng  data  from   other  sources.   6  
  • 77. @design4context            First  Impressions  Ma>er UXDC  2015 Orient  the     user  via  minimalist,   built-­‐in  demonstraVons.   7  
  • 78. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 79. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 80. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 81. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 82. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 83. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 84. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 85. @design4context            First  Impressions  Ma>er UXDC  2015 Orient  the     user  via  minimalist,     built-­‐in  demonstraVons.   7  
  • 86. @design4context            First  Impressions  Ma>er UXDC  2015 Instruct  at  the   point  of  use.   8  
  • 87. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 88. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 89. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 90. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 91. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 92. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 93. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 94. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 95. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 96. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 97. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 98. @design4context            First  Impressions  Ma>er UXDC  2015 Instruct  at  the   point  of  use.   8  
  • 99. @design4context            First  Impressions  Ma>er UXDC  2015 Ask  to  use  the   photos,  contacts,  &   noVficaVons  when   the  user  sees  a  clear   benefit.   9  
  • 100. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 101. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 102. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 103. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 104. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 105. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 106. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 107. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 108. @design4context            First  Impressions  Ma>er UXDC  2015 Ask  to  use  the   photos,  contacts,  &   noVficaVons  when   the  user  sees  a  clear   benefit.   9  
  • 109. @design4context            First  Impressions  Ma>er UXDC  2015 Provide  preferences   and  controls  users   can  set  as  they  gain   experience.   10  
  • 110. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 111. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 112. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 113. @design4context            First  Impressions  Ma>er UXDC  2015 WEB  APPLICATION:  ZURB  VERIFY    
  • 114. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  EVERNOTE  
  • 115. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 116. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 117. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 118. @design4context            First  Impressions  Ma>er UXDC  2015 MOBILE  APP:  DELECTABLE  
  • 119. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 120. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 121. @design4context            First  Impressions  Ma>er UXDC  2015 DEVICE:  ADOBE  INK  AND  SLIDE  
  • 122. @design4context            First  Impressions  Ma>er UXDC  2015 Provide  preferences   and  controls  users  can   set  as  they  gain   experience.   10  
  • 123. @design4context            First  Impressions  Ma>er UXDC  2015 Present  a  clear  value  proposiVon.   Minimize  login  and  account  creaVon.   Provide  a  simple,  smart  process  for  setup.   Avoid  the  blank  slate.   Allow  user  to  immediately  do  something  that  gets  results.   Import  the  user’s  exisVng  data  from  other  sources.   Orient  the  user  via  minimalist,  built-­‐in  demonstraVons.   Instruct  at  the  point  of  use.   Ask  to  use  the  photos,  locaVon,  contacts,  &  noVficaVons  when  the  user     sees  a  clear  benefit.   Provide  preferences  and  controls  that  users  can  set  as  they  gain  experience.  10   1   2   3   4   5   6   7   8   9  
  • 124. Lisa  Ba'le   President  and  Principal  Consultant lisa@designforcontext.com @design4context First  Impressions  Ma/er:     Onboarding  for  First  Time  Users   UXDC  2015  Conference  •  9  October  2015   Thanks!   PresentaHon  is  on  Slideshare  –  Go  to  www.designforcontext.com/publicaHons