Downloaded 20 times
Uploaded byAnamaeIcaranomFlores
PPTX, PDF2,529 views
FBS (food and beverage servisec) grade 11.pptx
The document discusses the Food and Beverage Services NC II competency which involves preparing, presenting, and serving food and beverages to customers. It lists the core competencies such as preparing dining areas, welcoming guests, taking food orders, promoting products, and handling customer complaints. Potential career paths in the industry are identified as wine server, food and beverage supervisor, and food and beverage server. Reasons for choosing this career include employment opportunities in various establishments like restaurants, hotels and cruise ships. Related courses of study that can help one pursue a career in this field are also provided.
In this document
Powered by AI
Overview of the food and beverage services process including preparation, presentation, and serving to customers.
Key competencies include preparing dining areas, welcoming guests, promoting products, and managing service concerns.
Focus on the essential skills needed for setting up the dining area efficiently.
Skills involved in greeting guests and accurately taking food and beverage orders.
Strategies for marketing food and beverage items effectively to enhance sales.
Emphasizes the importance of delivering quality food and beverage services to enhance customer satisfaction.
Details the requirements and skills necessary for effective room service in hospitality.
Techniques for managing and resolving guest complaints to maintain service quality.
Overview of career options like Wine Server, Food and Beverage Service Supervisor, and Food and Beverage Server.
Diverse employment opportunities ranging from restaurants to hotels and cruise ships for food and beverage servers.
Educational pathways include Hotel and Restaurant Management, BA Events Management, Hospitality Management, and Culinary Arts.
More Related Content
What's hot
Similar to FBS (food and beverage servisec) grade 11.pptx
More from AnamaeIcaranomFlores
Recently uploaded
FBS (food and beverage servisec) grade 11.pptx
- 1. FBS NC II(FOOD AND BEVERAGE SERVICES NC II) FOOD AND BEVERAGE SERVICES- Is a process of preparing, presenting, and serving food and beverages to the customers
- 2. FBS CORE COMPETENCIES •1. PREPARE DINING ROOM/RESTAURANT AREA • 2. WELCOME GUESTS AND TAKE FOOD AND BEVERAGE ORDERS • 3. PROMOTE FOOD AND BEVERAGE PRODUCTS • 4. PROVIDE FOOD AND BEVERAGE SERVICES TO GUEST • 5. PROVIDE ROOM SERVICE • 6. RECEIVE AND HANDLE GUEST CONCERNS/COMPLAINTS
- 3.
- 4. WELCOME GUESTS ANDTAKE FOOD AND BEVERAGE ORDERS
- 5. PROMOTE FOOD ANDBEVERAGE PRODUCTS
- 6. PROVIDE FOOD ANDBEVERAGE SERVICES TO GUEST
- 7.
- 8. RECEIVE AND HANDLEGUEST CONCERNS/COMPLAINTS
- 9. 3 Promising Career Paths inthe Food and Beverage Industry 1 Wine Server 2. Food and Beverage Service Supervisor 3. Food and Beverage Server
- 10. Why choose acareer in Food and Beverage Services? Food and Beverage servers may be employed anywhere from restaurants and fast-food outlets to hotels, private clubs, convention centers and even cruise ships.
- 11. COURSES RELATED TOFBS (FOOD AND BEVERAGE SERVICES) 1. HOTEL AND RESTAURANT MANAGEMENT/SERVICE 2. BA EVENTS MANAGENMENT 3. BA HOSPITALITY MANAGEMENT 4. CULINARY ARTS