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FBS (food and beverage servisec) grade 11.pptx

The document discusses the Food and Beverage Services NC II competency which involves preparing, presenting, and serving food and beverages to customers. It lists the core competencies such as preparing dining areas, welcoming guests, taking food orders, promoting products, and handling customer complaints. Potential career paths in the industry are identified as wine server, food and beverage supervisor, and food and beverage server. Reasons for choosing this career include employment opportunities in various establishments like restaurants, hotels and cruise ships. Related courses of study that can help one pursue a career in this field are also provided.

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FBS NC II (FOOD AND BEVERAGE SERVICES NC II) FOOD AND BEVERAGE SERVICES- Is a process of preparing, presenting, and serving food and beverages to the customers
FBS CORE COMPETENCIES • 1. PREPARE DINING ROOM/RESTAURANT AREA • 2. WELCOME GUESTS AND TAKE FOOD AND BEVERAGE ORDERS • 3. PROMOTE FOOD AND BEVERAGE PRODUCTS • 4. PROVIDE FOOD AND BEVERAGE SERVICES TO GUEST • 5. PROVIDE ROOM SERVICE • 6. RECEIVE AND HANDLE GUEST CONCERNS/COMPLAINTS
PREPARE DINING ROOM/RESTAURANT AREA
WELCOME GUESTS AND TAKE FOOD AND BEVERAGE ORDERS
PROMOTE FOOD AND BEVERAGE PRODUCTS
PROVIDE FOOD AND BEVERAGE SERVICES TO GUEST
PROVIDE ROOM SERVICE
RECEIVE AND HANDLE GUEST CONCERNS/COMPLAINTS
3 Promising Career Paths in the Food and Beverage Industry 1 Wine Server 2. Food and Beverage Service Supervisor 3. Food and Beverage Server
Why choose a career in Food and Beverage Services? Food and Beverage servers may be employed anywhere from restaurants and fast-food outlets to hotels, private clubs, convention centers and even cruise ships.
COURSES RELATED TO FBS (FOOD AND BEVERAGE SERVICES) 1. HOTEL AND RESTAURANT MANAGEMENT/SERVICE 2. BA EVENTS MANAGENMENT 3. BA HOSPITALITY MANAGEMENT 4. CULINARY ARTS