TSM FastBack provides disk-based, block-level backups for remote office data with near-instant file, folder, volume, and system recovery from any point in time. It integrates with IBM Tivoli Storage Manager for centralized data protection and disaster recovery capabilities. Key benefits include eliminating backup windows, reducing recovery time objectives (RTO), and providing flexible recovery options without dedicated on-site IT staff.

1. Sales Enablement for Tivoli Storage Manager - FastBack Terry Burba Tivoli Storage Software [email_address]

2. Basic Situation – Remote Data is Big and Growing There are more than 4 million remote/branch offices in the U.S. alone, according to the U.S. Census Bureau. Many of these offices belong to multi-national companies based in other countries. The amount of data in remote offices is increasing with the overall growth in electronic information and the requirements for longer data retention periods However, the percentage of total corporate data in remote offices is increasing as companies expand operations into new markets and attempt to move closer to their customers, suppliers and partners Result: large enterprises have between 35% and 65% of their data in remote/branch offices (per Gartner, IDC, ESG, Taneja Group, et.al.)

3. Remote Office Data may NOT be Well-Protected Most remote offices do not have the IT resources and processes in place to provide data center class protection and recovery for their digital information Backups are performed by non-IT personnel that have other jobs; they often forget to run the backup, or they do it wrong. If it doesn’t get backed up, it can’t be restored

4. IBM has the Answer With the introduction of IBM Tivoli Storage Manager FastBack, IBM has the only comprehensive, cost-effective solution for protecting and quickly recovering remote office data and maintaining remote operations, following almost any type of data loss: Lost or deleted file or folder Virus attack or corrupted database Disk or server crash Local or regional disaster TSM FastBack integrates easily into central data protection systems such as IBM Tivoli Storage Manager, easily adding remote data to core processes such as archive, retention and compliance

5. Complementing IBM’s flagship Tivoli Storage Manager Enterprise Data Center Mid-Market and Remote Offices Scheduled Protection Continuous Data Protection (CDP) Lowest TCO and ROI for datacenter backup Extensive support for removable media (tape) Broad OS platform support Very large database (VLDB), application and SAP protection Hierarchical storage management Disaster Recovery management Superior scalability TSM FastBack Fast (near-instant) Recovery Deep protection of mission-critical applications Near-zero data loss TSM FastBack Disk-based protection of distributed data Strong Windows, VMWare and Microsoft Exchange capabilities Block-level CDP Simple to set up and use Cost-effective Tivoli Storage Manager File-level CDP for desktops/laptops and mobile workers Together delivering a more complete solution

6. Quick Hit Value Proposition What are the main benefits and key features of TSM FastBack? Disk-based, block-level, incremental forever backup technology improves recovery point objectives (RPO) through continuous data protection (CDP) with very little impact on production servers Policy engine allows you to balance recovery requirements with the costs of storage and bandwidth on a per-application basis. Replaces tape for operational recovery storage media with a disk based repository allowing fast recovery of mission critical information. Instantly recover files, folders, volumes, and entire systems No need for dedicated on-site IT staff by providing a simple easy to use interface. Page

7. Selling FastBack into the TSM Datacenter Large Microsoft Windows Filesystems Provides faster backup and file-level recovery for very large filesystems Microsoft SQL, Oracle or DB2 Faster backups with more granular recovery options Instant Restore of Applications and Fileservers Make systems immediately available to end users without waiting for the physical data restore to complete Virtual environments Full block-level backup for each guest, without the overhead Combine w/ BMR for P-to-V, V-to-P recovery, and anywhere in between Development and Test Provide new recovery and test options to DBA’s and developers Item-level recovery for Microsoft Exchange Calendars, folders, attachments, mailboxes, or use with TSM for Mail

8. TSM FastBack – It’s All About Recovery FastBack Mount Opens an Explorer-like view into the FastBack repository Simple ‘drag-and-drop’ operation Recovers individual files and folders, from any point in time Virtual Recovery Mounts an entire volume to be recovered Select any previous point-in-time (Recovery Point) New volume becomes available within seconds Read-write requests serviced by FastBack Data is restored in the background to target disk Bare Machine Recovery Restore the Operating System volume Any hardware platform (similar, dissimilar, virtual machine) What does this mean to your Customer?

9. Traditional backup to tape – an example Backup server (TSM / Backup Exec / Net Backup etc) Backup window Restore Processing 4 hours (RTO) 4 hours (RPO) Crash Running 1Tb takes 6 hours over 100Gb LAN

10. Backup with Fastback – an example FastBack server Hourly snapshot backups (no window) * In Branch Offices or Data Centres! Restore Processing RTO is minutes 1 hour RPO Crash Running FastBack Repository (DAS, NAS or SAN) Backup server Running

11. Tape Library On-Line Application Operational (Short-Mid Term) Recovery Long Term Recovery Secs Mins Hrs Days Weeks Months Years Data Protection Life Cycle Management Time TSM File & Print Desktops & Laptops Every save / close CDP for Files CDP for Files CDP for Files CDP for Files SQL Server TSM FastBack Exchange

12. Deployment in a Virtualized Environment VM1 C D C VM2 Service Console TSM FastBack Server ESX Server D E TSM FastBack Client installed on each guest OS Can perform block level incremental forever backup for applications and files The ESX Server CPU is not over loaded with long backup windows from multiple virtual systems Can Also deploy TSM FastBack Server in a Virtual Machine Virtualization techniques like VMWare place extra burden upon individual applications and fileservers. These servers can ill-afford additional workloads introduced by backup. Block-level incremental addresses this by virtually eliminating the backup window and load on the CPU. This makes TSM FastBack a great solution for virtual system data protection in the General Business Market FastBack Client FastBack Client

13. Windows 2008 Hyper-V Support Support for the FastBack client and FastBack server running in a Hyper-V guest FastBack will run in the Hyper-V guest and provide the same support that it has for all OS versions and application as supported in physical machines. Benefits Continued deep support for Windows platform and virtualized environments Physical machine Virtual machines Hyper-V Environment FastBack Clients

14. TSM FastBack Offerings

15. TSM FastBack Product Family Offerings TSM FastBack Comprehensive data protection solution Disk-based, block-level, incremental-forever technology Near-instant restore of data from any point-in-time, anywhere in the environment Disaster Recovery built in Policy-based “selective replication” for off-site recovery Highly-efficient use of WAN and storage resources TSM FastBack for Bare Machine Recovery Restore the OS volume on dissimilar hardware in minutes Great tool for cost-effective business continuance and server migrations TSM FastBack for Microsoft Exchange Rapidly recover any e-mail object: message, attachment, calendar entry, contact, tasks, notes Near-instant access provides a great tool for data mining and unobtrusive testing of production environments TSM FastBack Center Convenient bundle of the 3 components above

16. TSM FastBack Adaptive protection : Dial up the level of protection your application or fileserver requires Protects Mission-Critical Applications and Files Protection Block-level, incremental-forever Windows Applications and Filesystems SQL, Exchange, Oracle, SAP and more VMWare support Lightweight client No backup window required Policy-based capture schedule CDP on Demand™ Recovery Granular – any data object File, folder, volume, system Point-in-Time rollback Instant Restore Instant access, background restore Recover Anywhere™- At the branch, DR site, Data Center Disaster Recovery Protection Disk-based protection and recovery Encryption in flight Bandwidth & storage efficient Incremental replication Scheduling Compression Cost Effective Eliminates the need for tape backup in the remote office

17. TSM FastBack (cont.) Disaster Recovery Central Vaulting of Backup Copies Backup consolidation Disaster ready Block-level, incremental forever Centralized backup to tape End-to-end security Encryption in transit Individual Virtual Vault for each office Scheduled, policy-based transfers Optimize WAN resources Fully Automated No manual intervention required Recover Anywhere™ At the branch, DR site, Data Center File or Volume restore Instant Restore Data Center FastBack DR Repository

18. TSM FastBack BMR to Dissimilar Hardware TSM FastBack Bare Metal Recovery works from a noninvasive point in time copy (snapshot) of your server’s data volumes TSM FastBack BMR can take as little as 20 minutes TSM FastBack BMR supports recovery to different hardware TSM FastBack BMR supports P2V,V2P migrations TSM FastBack BMR supports migrations to blade centers TSM FastBack BMR also supports disk to disk recovery of data volumes for the failed server

19. TSM FastBack for Microsoft Exchange Provides users and administrators with the ability to recover any Microsoft Exchange data object quickly and easily: E-mail messages and/or attachments Contact lists Calendars Tasks Journal entries Entire folders and EDBs Email Recovery with TSM FastBack for MS Exchange Fastback for MS Exchange Fastback for MS Exchange

20. Integrating FastBack with TSM and Enterprise Data Protection

21. Complementary to TSM and other Tape-Based Solutions Add Tivoli Storage Manager FastBack to your existing data protection infrastructure for: Backup consolidation, disaster recovery, business continuity / business resilience for all of your locations Dramatically improved Recovery Point Objectives (RPO) Reduce the amount of data at risk to almost zero Dramatically improved Recovery Time Objectives (RTO) Reduce the time to recover from any data loss to seconds Elimination of ‘backup windows’ for 24x7 applications Seamlessly integrates with any Windows backup/archive application

22. FastBack Integration with Tivoli Storage Manager BEFORE: FilesX was Tivoli Ready / Tivoli Certified in 2008 to integrate with TSM. NEW TODAY: TSM V6 introduces a FastBack+TSM configuration wizard (shipped in the TSM V6 Windows client), to help with policy and schedule configuration when protecting the FastBack repository to TSM server. COMING SOON! FastBack administrative management from the TSM ISC is targeted for an upcoming release of FastBack, scheduled for the end of this year (2009). ON THE DRAWING BOARD: Enhanced integration with TSM for additional ease of management for recovery, reporting & monitoring.

23. For even greater levels of data protection… Add TSM and Tivoli CDP for Files – complements TSM FastBack! Remote Office(s) App / File / VMWare Servers FastBack Clients HQ / Data Center App / File / VMWare Servers HQ / Data Center App / File / VMWare Servers TSM Server Tape Library DR Site Mobile Users (CDP for Files ) Tivoli CDP for Files: Continuous data protection for mobile users FastBack: Block Level Incremental Forever & CDP protection for critical servers Tivoli Storage Manager: Industry leading tape support Broad OS platform support, Very large database (VLDB), application protection Superior scalability FastBack Server FastBack Server WAN

24. Licensing, Pricing & Roadmap

25. Prospect Profile Main Office Exchange SQL File & Print Branch Office SQL File & Print Branch Office File & Print We’re looking for: Companies with 1 or more offices Microsoft Windows servers Exchange, SQL, Oracle, SAP Downtime costs $$$ Using tape in each location Best-case RPO = last night Best-case RTO = hours IT managed locally in each office Skill level: questionable Backups < 100% success rate Restore requires outside help Management is time consuming Manual DR processes Physical movement of tapes Loading & unloading of drives Mishandling; storing at home Losing tapes off the truck

26. Prospect Profile Main Office Exchange SQL File & Print Branch Office SQL File & Print Branch Office File & Print What we’ll do: Eliminate the costs and manual processes associated with tape Tape drives, media, maintenance No branch IT support necessary Eliminate manual backup management Automate backup in all offices Consolidate the management from a central site Eliminate the costs and risks of off-site tape transport and storage No more cycling tapes No more trucks No more lost tapes

27. Prospect With TSM FastBack Main Office Exchange SQL File & Print Branch Office SQL File & Print Branch Office File & Print How we’ll do it: TSM FastBack Local disk-to-disk backup Non-disruptive to applications Backup as often as needed Fast restore of any data asset Enable the Disaster Recovery option of TSM FastBack in each office Replicate data between offices Policy-based, WAN efficient Fast recovery, anywhere TSM FastBack BMR Move workload to another system Virtual machines or different H/W Up and running in < 1 hour TSM FastBack for Microsoft Exchange Fast recovery of Exchange objects: messages, contacts, calendar entries, notes, tasks FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Servers

28. Licensing Examples In this example, only the 3 protected servers would require a TSM FastBack license. The TSM FastBack Repository would be included in the pricing for the Three servers. Exchange SQL File & Print FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Servers Branch Office

29. Licensing Examples (cont.) Adding in Disaster Recovery, the 3 protected servers would require a TSM FastBack license. The TSM FastBack Repository would also need a license. The DR-hub would not need a license. DR Site FastBack DR-hub Exchange SQL File & Print FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Servers Branch Office

30. Licensing Examples (cont.) Single File & Print Server FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Server Branch Office For best protection, a single file server in a branch office would be protected with a local TSM FastBack Repository With DR enabled back to a DR site. This price would then Reflect 2 protected servers; the file server & the TSM FastBack Server. DR Site Fastback DR-hub

31. Licensing Examples (cont.) Single File & Print Server FastBack Repository TSM FastBack for Microsoft Exchange Protected Server Branch Office However, some customers may feel the expense of the extra Server hardware is prohibitive. It is possible to run TSM FastBack on the existing server. This would then be priced with a Single server license. This would limit BMR capabilities at the Branch office site as there would be no TSM FastBack server to provide the backup snapshot. BMR could be done from the DR site. DR Site FastBack DR-hub

32. Pricing with Passport Advantage TSM FastBack, TSM FastBack for Microsoft Exchange and TSM FastBack for Bare Machine Recovery will be licensed using the Processor Value Units (PVU), consistent with the rest of the TSM family TSM FastBack Center - a bundle of the 3 FastBack products, will licensed Per Server Pricing 40% discount off of the individual products if priced on a dual quad (8-core) machine Restrictions Limited to servers with eight processor cores or less List Prices ($US) Product Price Metric TSM FastBack $55 Per 10 PVU TSM FastBack for Microsoft Exchange $35 Per 10 PVU TSM FastBack for Bare Machine Recovery $30 Per 10 PVU TSM FastBack Center $2880 Per Server (eight processor cores or less)

33. FastBack Roadmap

34. Tivoli Storage Manager FastBack Roadmap TSM FastBack 5.5 (July 2008) Near-instant recovery and CDP of applications and data For SMB, ROBO and enterprise Available Now ! TSM integration Helps improves availability of mission-critical applications for TSM customers Frequent Snapshot and CDP for Windows file servers and any application on Windows Offerings TSM FastBack TSM FastBack for Exchange TSM FastBack for Bare Machine Recovery TSM FastBack 5.5.1 (Sept 2008) National language version of IBM TSM FastBack - Translations – product UI and documentation TSM FastBack 5.5.2 (Dec 2008) Enhanced Microsoft cluster support Instant restore of volumes in cluster environment Veritas Cluster Support Continuing deep support for Windows environment: Exchange CCR/LCR support Windows 2008 Hyper-V Support FastBack client support for Windows 2008/Vista Support for Windows 2003 Storage Server SQL 2008 Support Dynamic Disk Support Exchange 2007 cluster support TSM FastBack 5.5.3 Currency: Instant Restore support on Windows 2008 MCSC support on Windows 2008 TSM B/A Client FastBack Configuration Wizard (In TSM 6.1 BA client) TSM FastBack 5.5.4 Enhanced reporting FastBack Reporting with IBM Tivoli Common Reporting technology Performance and Scalability Enhancements BMR Generic Any2Any Driver Try and Buy Support TSM FastBack 6.1 FastBack Server Deduplication FastBack Linux Client (64-bit) Tighter TSM integration: TSM Admin Center provides integrated policy configuration for customers using Fastback and TSM Integrated FastBack and TSM Monitoring / Reporting Scalability Enhancements: Alternative approach to FastBack for Exchange TSM FastBack 2010 release candidates WAN Deduplication WAN Dedupe optimization: Prevent the FastBack server from reconstructing data before it is passed to the TSM API. FastBack Linux Client: Dissimilar BMR Instant Restore Incremental after reboot Active active cluster support Windows Support FastBack Server Windows 64-Bit Support FastBack client Support Windows 2008 R2 (aka Windows 7) Support Reporting FastBack Reporting – Aggregated and Integrated TSM Reporting

35. Wrap-up : How to get started.

36. Where to focus? Look for Customers who may: Be Windows based Have mission critical Windows applications and an need for near Instant Restore Have remote or branch offices with little on-site IT staff Have a need for Individual Mail Item Restore Have a need for windows only BMR with a need for short RTO

37. The Bulls-eye Target Audience Profile Data Centers and Remote Branch Offices with Windows Servers Mission Critical Exchange, SQL, Oracle, File & print, etc. Looking for a Recovery Solution Look for these Hot Buttons >3 = PURCHA$E! Has Backup window issues – May also want to eliminate tape at data center, branches, or both Needs better Recovery Points (RPO) Needs better Recovery times (RTO) Disaster Recovery - Replication to data center for consolidation (remotes/branches) Bare Machine Recovery (BMR) – Get crashed server(s) back up quickly Granular Recovery – IMR or Individual Mail Recovery – Has large volumes on critical servers (i.e.. SQL, Exchange, File server, others) Migrating legacy servers to new hardware TSM Shop – True Blue, and desires better recovery on critical Windows servers Has experienced recent, painful (failed) restore on Windows platform

38. Business Impact of Xpress Restore and XRDR Optimal Performance = Huge $$$ Savings Comparisons between traditional tape backup and FastBack: Measurements taken by a real customer in their environment Description Tape FastBack Comments Backup File/Print Server 16 hours 3 minutes Increased frequency from 1/wk to 6/day Backup E-Mail Server 46 hours 2 minutes Increased frequency from 1/wk to 8/day Recover SQL Table/Record Impossible 5 minutes Recover Individual E-Mail Impossible 5 minutes Same for calendars, contacts, tasks, etc. Restore a File Server Volume 10-16 hrs. 6-10 min. Restore SQL Server Volume 20-30 hrs. 6-10 min.

39. Solving the Data Recovery Problem What can go wrong? Current response Response with Tivoli Storage Manager FastBack Office staff forgets to run the backup, or does it wrong Pray nothing fails until the next night (or whenever the next backup gets run successfully) Automated, non-disruptive backup occurs during normal business hours in the background Accidental or malicious deletion of critical files Call tape vendor’s support desk and have them walk you through loading the right sequence of tapes, and hope you don’t over-write any of today’s data Open the FastBack Restore browser and drag & drop the needed files back to where you need them You discover that a critical database server has been corrupted (maybe by a virus) for the past couple of weeks Good luck; you’re going to need to fly in an expert, and you’ll be down for days Pick the point-in-time that you want to recover from and initiate a Virtual Restore operation; the entire database will be made available within seconds

40. Solving the Data Recovery Problem What can go wrong? Current response Response with Tivoli Storage Manager FastBack Your boss has lost an important contact or message in his Microsoft Outlook e-mail and needs it now Tell the boss it can’t be done, and start looking for another job Initiate FastBack for Microsoft Exchange and drag-and-drop whatever e-mail objects you need or send them to a new mailbox The disk in your SQL Server crashes Tell customers to wait for a few hours or days while you try to restore from tape Virtual Restore will have you up and running within seconds of putting a new disk on-line The office is hit by a <insert your favorite disaster here> Restart operations from scratch whenever you can get into a (new) facility; suffer lost customers, revenue Use FastBack for Bare Machine Recovery to reconstitute the office’s workload in another location, within an hour

41. Sales Contact names Worldwide Sales Don Dishinger Don Dishinger/Somers/IBM@IBMUS North America Bob Ruelas Bob Ruelas/Austin/IBM@IBMUS US (Sales) George Louzek George Louzek/Waltham/IBM@IBMUS US (Technical) Dan Thompson Daniel Thompson/Dallas/IBM@IBMUS Latin America Linda Laphen Noralinda J Laphen/Austin/IBM@IBMUS LA (Technical) Gaston Llahi Gaston Llahi de Asti/Argentina/IBM@IBMAR NE IOT Paul Myers Paul Myers/UK/IBM@IBMGB NE (Technical) Ian Hancock Ian Hancock/UK/IBM@IBMGB CEEMEA Jean-Michel Doudot Jean-Michel Doudot/Switzerland/IBM@IBMCH SW IOT Sergio Perrone Sergio Perrone/Italy/IBM@IBMIT AP Nick Milsom Nick Milsom/Australia/IBM@IBMAU AP (Technical) Deon George Deon George/Australia/IBM@IBMAU Japan Andrew Nietupski Andrew Nietupski/Japan/IBM@IBMJP Japan (Technical) Misato Ebihara Misato Ebihara/Japan/IBM@IBMJP Channels (WW) Robert Kelly (Bob) Robert Kelly/Waltham/IBM@IBMU

42. Business Partner Resources

43. Comprehensive Data Protection Solution –Additional Information and Contacts for Business Partners IBM GTS ServicePacs Offerings: http://www-304.ibm.com/jct01005c/partnerworld/mem/services/us/oospac.html IBM GTS ServicePac for Remote Technical Support: Details on Pricing & HWD Coverage: http://www-935.ibm.com/services/us/index.wss/offering/its/a1000229 IBM GTS Implementation Services for Disk System ServicePac: https://www-304.ibm.com/jct01005c/partnerworld/mem/services/us/ofimp25.html Announcement letter 607-007, Product Number 6948-A07 IBM Know Your IBM Program: https://www-304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html KYI Rewards https://www-304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html KYI Contact for Comprehensive Data Protection Solution: [email_address] June Eikel

44. Partner Value – Increase Revenue and Profitability!!! Strong existing Storage/TSM Customer Base Installed base sales opportunity: Windows, Exchange IMR, BMR, Platform Migration New Solution-- Reason to call Helps Maintain Account Control Expand Customer Base Non-TSM SMB Accounts Microsoft Customers and other Competitive Environments Drives incremental hardware sales Pulls through 3-5X amount of Incremental Storage Opportunity to sell additional Support and Services Increase Margin SMB Play Qualifies for Value Advantage Plus (VAP, Software Value Incentive (SVI) and IISI Information Infrastructure Solutions Incentive (IISI) Promotions Quick Ramp-up Time to Value and Revenue Training Requirements: 1-2 days Sales, 2-3 Day Tech Sales, 3-4 Day Configuration, Implementation and Support

45. Additional Resources

46. Sales and Business Partner-Focused Enablement IBM - http://w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=CGSK&docID=H793621Y09977P99 Partners – http://www-304.ibm.com/jct09002c/partnerworld/wps/servlet/ContentHandler/H793621Y09977P99?pageId=pw.sellingresources ** IBM Internal only

47. Case Studies & References

48. Information Resources Product datasheets and Whitepapers (use the external links for distribution outside of IBM) TSM FastBack Datasheet: External : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF Internal : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF TSM FastBack for Microsoft Exchange Datasheet : External : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14023USEN&attachment=TID14023USEN.PDF Internal : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14023USEN&attachment=TID14023USEN.PDF TSM FastBack for Bare Machine Recovery Datasheet: External : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14024USEN&attachment=TID14024USEN.PDF Internal : http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14024USEN&attachment=TID14024USEN.PDF TSM FastBack Center Datasheet: External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF Internal: http://w3.ibm.com/sales/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF Next-Generation Data Protection for Mid-Sized Companies Whitepaper: External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF Addressing the Complexities of Remote Data Protection Whitepaper: External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF Internal: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF

49. Information Resources Product Web Pages IBM Tivoli Storage Manager FastBack http://www.ibm.com/software/tivoli/products/storage-mgr-fastback/ IBM Tivoli Storage Manager FastBack for Microsoft Exchange http://www.ibm.com/software/tivoli/products/storage-mgr-fastback-exchange/ IBM Tivoli Storage Manager FastBack for Bare Machine Recovery http://www.ibm.com/software/tivoli/products/storage-mgr-fastback-bmr/ IBM Tivoli Storage Manager FastBack Center http://www.ibm.com/software/tivoli/products/storage-mgr-fastback-center/

50. Information Resources Collateral – datasheets and whitepapers IBM Tivoli Storage Manager FastBack IBM Tivoli Storage Manager FastBack for Microsoft Exchange IBM Tivoli Storage Manager FastBack for Bare Machine Recovery IBM Tivoli Storage Manager FastBack Center Addressing the Complexities of Remote Data Protection Next-Generation Data Protection for Mid-Sized Companies

51. Thank You

52. Backup Information

53. FastBack FAQ Q. Can I use the FastBack Bare Machine Recovery client to restore data stored in TSM? No. The FastBack BMR client will only restore data from a FastBack Repository. For BMR from TSM backups, use the products from Cristie. Q. Can I use the FastBack client to backup data directly to a TSM server? Not directly. The FastBack client will only communicate with the Fastback server. You can then mount a FastBack snapshot to a proxy machine that is also running the TSM client and backup the files in that snapshot to TSM for long term data retention Q. Can I use FastBack for Microsoft Exchange with TSM? FastBack for Microsoft Exchange is designed to work with a FastBack repository for one step individual item restore. It can be used with TSM, however that is a multistep process. TSM 6 will have a tool to do individual item restore. While FastBack can work with TSM, we encourage customers to use the TSM client with TSM and the FastBack client with FastBack. Q. If I have used the proxy method to backup FastBack files into TSM for long term retention, can I restore the files directly from TSM? Yes. We license TSM for the client when it is backed up. There would be no charge for the TSM license to restore the data. TSM FastBack Sales Kit For more information and answers see the

54. TSM FastBack Sample Configurations Assumptions: Backing up 4 servers Customer Data = 0.5TB, Daily Change = 3%, Generations = 60 Standalone Office Configuration - General Business TSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores 2 SQL servers FastBack 2 8 1 Mail server 1 4 1 File Server 1 4 TSM FastBack for Exchange Exchange 1 4 1 Exchange server TSM FastBack Bare Machine Recovery BMR 3 12 3 Production servers (2-SQL + Exchange) System x Servers Total IBM System x3250 Dual-Core (3GB Memory, 2-73GB mirrored OS drives) 1 Storage Hardware Disk Systems Total 1TB 7.2K 3.5&quot; SATA Drives 3

55. Assumptions: Backing up 4 servers at each location Customer Data = 0.5TB, Daily Change = 50%, Generations = 60; per site Remote Office Configuration - 5 Sites (No Consolidation or DR) TSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores 2 SQL servers at each site FastBack 10 40 1 Mail server at each site 5 20 1 File Server at each site 5 20 TSM FastBack for Exchange Exchange 5 20 1 Exchange server at each site TSM FastBack Bare Machine Recovery BMR 15 60 3 Production servers (2-SQL + Exchange) System x Servers Total IBM System x 3250 Dual-Core (3GB Memory, 2-73GB mirrored OS drives) 5 Storage Hardware Disk Systems Total 1TB 7.2K 3.5&quot; SATA Drives 15

56. Assumptions: Backing up 4 servers at each location with Disaster Recovery Customer Data = 0.5TB, Daily Change = 50%, Generations = 60; per site Remote Office Configuration with DR/Consolidation - 5 Sites TSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores 2 SQL servers at each site FastBack 10 40 1 Mail server at each site 5 20 1 File Server at each site 5 20 1 FastBack server at each site 5 20 TSM FastBack for Exchange Exchange 5 20 1 Exchange server at each site TSM FastBack Bare Machine Recovery BMR 15 60 3 Production servers System x Servers Total IBM System x3250 Dual-Core (4GB Memory, 2-73GB mirrored OS drives) 5 IBM System x3250 Dual-Core (3GB Memory, 2-73GB mirrored OS drives-FTP Server at DR Site) 1 Storage Hardware Disk Systems Total 1TB 7.2K 3.5&quot; SATA Drives 30 IBM System Storage DS3200 Dual Controller 1 3m SAS Cable 1

57. Assumptions: Backing up 27 servers at a Data Center Customer Data = 3TB, Daily Change = 3%, Generations = 60 No extra DB agents required, cost lower and no load orders for recovery No extra DB agents required, cost lower and no load orders for recovery Enterprise Data Center Configuration TSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores 5 SQL servers FastBack 5 20 5 Oracle servers 5 20 2 Mail servers 2 20 15 File Servers 15 60 TSM FastBack for Exchange Exchange 2 20 2 Exchange servers TSM FastBack for Bare Machine recovery BMR 12 48 12 BMR servers System x Servers Total IBM System x3350 Quad-Core (4GB Memory, 2-73GB Mirrored OS Drives) 1 Storage Hardware - Disk Systems Total 1TB 7.2K 3.5&quot; SATA Drives 20 IBM System Storage DS3200 Dual Controller 1 3m SAS Cable 1

58. TSM and TSM FastBack together are well-positioned with capabilities for continuous and remote office data protection Leading capability Average capability Lagging/No capability LEGEND Customer Requirements TSM and TSM FastBack V5.5 EMC Symantec BakBone CA CommVault Microsoft NetApp HP Continuous Data Protection Block-level protection for servers Acquired Kashya RecoverPoint Acquired / Integrated Revivio & Backup Exec CPS RealTime CDP (Asempra) Acquired XOSoft Integrated suite CDR + Galaxy Data Protect Mgr Resells Mendocino Software Remote Office Data Deduplication Roadmap – April 2009 Acquired / Integrated Avamar Acquired / Integrated PureDisk SIS–file granular / block level next version Data Protect Mgr A-SIS Recovery Time Industry-leading near instant recovery feature w/Disk based storage pools Near zero instant recovery Integrated Bare Metal Recovery Recovery to dissimilar hardware Backup Exec System Recovery Requires separate offering Application Support (on Windows) Exchange (IMR), Notes, DB2, Oracle, SQL, NTFS, SAP, Sharepoint, AD Fair on own MS offerings. OSSV Application Support (on Unix, Linux, other) Solaris, Linux, AIX on roadmap Scalability, Maturity Small, Midsize and Enterprise scalability NetApp hw only Service Offering (SaaS) IGS on Roadmap Mozy & Avamar Symantec Protection Network

59. Dissecting the Elevator Pitch TSM FastBack gives you the power to quickly restore any amount of Windows data, anywhere in the organization, from any previous point-in-time, no matter what happens to cause a data loss. Quickly = time to recover is reduced from hours/days to minutes Any amount = we provide immediate access to data, no matter how big it is Windows data = This is a recovery system for Windows based server platforms Anywhere in the organization = recover locally, or from another location if the local office is compromised Previous point-in-time = recover data from before an event such as a virus attack No matter what = lost file or folder; virus or hacker attack; corrupted database; crashed disk or server; local or regional disaster

60. Example 1 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. Note: TSM FastBack Servers that are not protected servers do not require processor core entitlements. Application Servers TSM FastBack Server TSM FastBack Entitlement Required TSM FastBack Server These are not protected servers – no entitlement required Systems Managed Quantity in Customer Environment Quantity of Processor Core Entitlements Required TSM FastBack Servers (8-way) 2 0 Application Server 4-way (2 logical partitions) 3 12 Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 Total Requirements 24

61. Example 1 – Total Cost $6,600 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core

62. Example 2 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recover server at a disaster recovery site. Application Servers TSM FastBack Server TSM FastBack Entitlement Required TSM FastBack Server Not a protected server – no entitlement required Data Replicated TSM FastBack DR Server Note: TSM FastBack Servers that are not protected servers do not require processor core entitlements. Not a protected server – no entitlement required Systems Managed Quantity in Customer Environment Quantity of Processor Core Entitlements Required TSM FastBack Servers (8-way) 2 8 Application Server 4-way (2 logical partitions) 3 12 Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 Total Requirements 32

63. Example 2 – Total Cost $8,800 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core

64. Example 3 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. In each group of three servers, one is an Microsoft Exchange Server, which requires item level exchange recovery capability. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site. Note: TSM FastBack Servers that are not protected servers do not require processor core entitlements. Application Servers TSM FastBack Server TSM FastBack Entitlement Required TSM FastBack Server Not a protected server– no entitlement required Data Replicated TSM FastBack DR Server TSM FastBack For MS Exchange Entitlement Required Exchange Servers requiring Item Level Recovery Not a protected server – no entitlement required Systems Managed Quantity in Customer Environment Quantity of Processor Core Entitlements Required for TSM FastBack Quantity of Processor Core Entitlements Required for TSM FastBack for MS Exchange TSM FastBack Servers (8-way) 2 8 0 Application Server 4-way (2 logical partitions) 3 12 4 Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 4 Total TSM FastBack Requirements 32 8

65. Example 3 – Total Cost $10,200 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core

66. Example 4 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of which need bare machine recovery. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site. Note: TSM FastBack Servers that are not protected servers do not require processor core entitlements. Application Servers TSM FastBack Server TSM FastBack Entitlement Required TSM FastBack Server Not a protected server– no entitlement required Data Replicated TSM FastBack DR Server Not a protected server – no entitlement required TSM FastBack For BMR Entitlement Required Systems Managed Quantity in Customer Environment Quantity of Processor Core Entitlements Required for TSM FastBack Quantity of Processor Core Entitlements Required for TSM FastBack for Bare Machine Recovery TSM FastBack Servers (8-way) 2 8 0 Application Server 4-way (2 logical partitions) 3 12 12 Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 12 Total TSM FastBack Requirements 32 24

67. Example 4 – Total Cost $12,400 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core

68. Example 5 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of which are Microsoft Exchange servers that require item level recovery capability and need bare machine recovery. Since customer will require Tivoli Storage Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange, and Tivoli Storage Manager FastBack for Bare Machine Recovery, and have servers that are 8 processors cores or less, they can order Tivoli Storage Manager FastBack Center, which bundles all three products and is licensed on a per Server basis. Each Tivoli Storage Manager FastBack server has 8 processor cores and all application servers have 4 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site. Application Servers TSM FastBack Server TSM FastBack Server Not a protected server– no entitlement required Data Replicated TSM FastBack DR Server Not a protected server – no entitlement required TSM FastBack Center Entitlement Required Note: TSM FastBack Center Servers that are not protected servers do not require processor core entitlements. Systems Managed Quantity in Customer Environment Quantity of Server Entitlements Required for TSM FastBack Center TSM FastBack Servers (8-way) 2 1 Application Server 4-way (2 logical partitions) 3 3 Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications) 3 3 Total TSM FastBack Requirements 7

69. Know Your IBM and Sell & Earn Incentives ibm.com /partnerworld/knowyouribm 09/02/09 What can a seller get? Merchandise items – ability to choose merchandise from rewards catalogue Gift vouchers – purchase gift vouchers for various merchants Gift card solution – as good as cash Experiential rewards (Travel) – purchase a travel package away Concierge service – if you can’t find anything on the site, simply ask and you shall get. http://www.kyirewards.net/ (login required) Contact June Eikel ( [email_address] ) for more information

70. Information Infrastructure Sales Incentive (IISI) Business Partner Rebate, pronounced: EASY (ē -zē) Incentive Objectives Incent sw/hw Storage solution sellers and increase software clothing rates Increase overall deal size Combat competitive threats from HP and EMC The Offer Sell an Information Infrastructure Solution and BPs receive a 5% rebate on the software Combine with existing incentives and programs from Systems Group and Software Group to gain even greater rewards The reseller must sell BOTH the Storage hardware and the Tivoli Storage software to qualify Restrictions apply – refer to announcement 508-569 Contact: Rodney Fannin ( [email_address] ) for more information