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Organisational Training within
e-HR for the ICT Industry
PRESENTATION
Eugene Lebele
Head of Training Campus Management
Telkom SA
18 April 2012
© Telkom 2012 | Presentation Title | 2
ENVIRONMENT
HUMAN RESOURCES
TECHNOLOGY
MANAGEMENT
MANAGEMENT
USERS
ENVIRONMENTAL FACTORS
• Products and services available in market
space.
• Life span of various technology.
• Challenges of global economy ( Financial
Environment impact on companies).
• Various Models of partnerships for service.
• Role of HR in acquisition of e-HR.
• Strategic fusion of training to company objectives.
• Business Case for e-HR
 Organizational effictiveness
 Cost and Total cost of Ownership
 Benefits Tracking
• Understanding of technologies in market space.
HUMAN RESOURCES (PEOPLE)
PREVIOUS SLIDE CONTINUES
 Is technology advancement a threat to HR?
 Place and/or Space
 How does HR define it’s role in an e-framework.
 E-Self Service and data integrity
• Role of learner
• Role of HR
 Value Add Reporting
7
© Telkom 2012 | Presentation Title |
MANAGEMENT
• Role in learner support (Mentoring, coaching etc.)
• Understanding of training role and e-system
• Research finding on top two negative drivers
Reddington (2006)
• Lack of training
• Personal data management
8
© Telkom 2012 | Presentation Title |
TECHNOLOGY MANAGEMENT
 Role of HR in Technology governance
 User Profile
 Scalability
 Data management
 Security
9
© Telkom 2012 | Presentation Title |
USERS
• Speed of delivery and time utilization
• Access to expertise (Internal /External)
• Knowledge Management (LoP)
• Learning styles
EXAMPLE:
• 6TH Annual state of SA training Reporting
• Increase in e-learning
• Classroom training still popular
10
© Telkom 2012 | Presentation Title |
PREVIOUS SLIDE CONTINUES
• Virtual learning
• Learner support
• Increased choices is company objectives
11
© Telkom 2012 | Presentation Title |
CONCLUSION
• e-HR does not replace HR profession
• Role of HR profession in ICT redefined
 People
 Processes
 Technology
 Strategy
THANK YOU!
12
© Telkom 2012 | Presentation Title |

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Eugene Lebele HR4 ICT

  • 1. Organisational Training within e-HR for the ICT Industry PRESENTATION Eugene Lebele Head of Training Campus Management Telkom SA 18 April 2012
  • 2. © Telkom 2012 | Presentation Title | 2 ENVIRONMENT HUMAN RESOURCES TECHNOLOGY MANAGEMENT MANAGEMENT USERS
  • 3. ENVIRONMENTAL FACTORS • Products and services available in market space. • Life span of various technology. • Challenges of global economy ( Financial Environment impact on companies). • Various Models of partnerships for service.
  • 4. • Role of HR in acquisition of e-HR. • Strategic fusion of training to company objectives. • Business Case for e-HR  Organizational effictiveness  Cost and Total cost of Ownership  Benefits Tracking • Understanding of technologies in market space. HUMAN RESOURCES (PEOPLE)
  • 5. PREVIOUS SLIDE CONTINUES  Is technology advancement a threat to HR?  Place and/or Space  How does HR define it’s role in an e-framework.  E-Self Service and data integrity • Role of learner • Role of HR  Value Add Reporting 7 © Telkom 2012 | Presentation Title |
  • 6. MANAGEMENT • Role in learner support (Mentoring, coaching etc.) • Understanding of training role and e-system • Research finding on top two negative drivers Reddington (2006) • Lack of training • Personal data management 8 © Telkom 2012 | Presentation Title |
  • 7. TECHNOLOGY MANAGEMENT  Role of HR in Technology governance  User Profile  Scalability  Data management  Security 9 © Telkom 2012 | Presentation Title |
  • 8. USERS • Speed of delivery and time utilization • Access to expertise (Internal /External) • Knowledge Management (LoP) • Learning styles EXAMPLE: • 6TH Annual state of SA training Reporting • Increase in e-learning • Classroom training still popular 10 © Telkom 2012 | Presentation Title |
  • 9. PREVIOUS SLIDE CONTINUES • Virtual learning • Learner support • Increased choices is company objectives 11 © Telkom 2012 | Presentation Title |
  • 10. CONCLUSION • e-HR does not replace HR profession • Role of HR profession in ICT redefined  People  Processes  Technology  Strategy THANK YOU! 12 © Telkom 2012 | Presentation Title |