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Empowering clients
to create faster insights
19 November 2020
Keri Vermaak
Engagement Director
Infotools
Ray Poynter
Founder
NewMR
Empowering clients
to create faster insights
• Introduction – Ray Poynter
• Discussion – Keri Vermaak & Ray Poynter
• A Samsung Case Study – Keri Vermaak
• Q & A
Empowering clients to create faster insights
Keri Vermaak
Engagement Director
Infotools
Ray Poynter
Founder
NewMR
Empowering
Samsung
Insights
Case Study
SHAPING THE FUTURE OF DATA INSIGHTS
The key question -
How can we speed up our time-to-insights?
Existing processes were:
• Manual
• Clunky
• Time-consuming
• Expensive
Reports were static, and an answer to just one question from an
executive team member could take weeks to deliver.
Samsung’s
Challenge
SHAPING THE FUTURE OF DATA INSIGHTS
Harmoni was used to:
• Bring together multiple data sources
• Provide real-time insights based on the latest available data
• Share insights through interactive dashboards and stories.
Infotools:
• Shape and harmonize the data for 7 key initiatives
• Trained Samsung insights team to use the platform
independently
• Ongoing support for complex projects and customized
reporting.
The
Solution
SHAPING THE FUTURE OF DATA INSIGHTS
Samsung are seeing more value from their investment in each
survey.
• Direct access to data to run their own analyses
• Quickly turn data into insight
• They now have next-level reporting
• Reduced single report requests to agencies, saving time and
money
• Speedy response to executive’s questions
• Creating custom variables and unique segments to leverage
their data in new ways.
The Result
SHAPING THE FUTURE OF DATA INSIGHTS
“Infotools has brought state-of-the-art output to Samsung data and
insights. Previous to that, we relied heavily on Tableau, traditional
tables, and PowerPoint decks. Infotools has enabled Samsung to handle
data in a much easier, faster way and become more independent from
research vendors.
More than just working with the data, Infotools has enabled us to better
manage our data visualization and make it easily shareable within a fast-
paced organization.
Furthermore, the consulting services and customer care Samsung
received from the Infotools team are outstanding. It is almost a 24-hour
support from very talented professionals.”
- Samanta Paulino, Sr. Manager Mobile Insights Capabilities, Samsung
In their
words…
Q & A
Keri Vermaak
Engagement Director
Infotools
Ray Poynter
Founder
NewMR
Thank You

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Empowering clients to create faster insights

  • 1. Empowering clients to create faster insights 19 November 2020 Keri Vermaak Engagement Director Infotools Ray Poynter Founder NewMR
  • 2. Empowering clients to create faster insights • Introduction – Ray Poynter • Discussion – Keri Vermaak & Ray Poynter • A Samsung Case Study – Keri Vermaak • Q & A
  • 3. Empowering clients to create faster insights Keri Vermaak Engagement Director Infotools Ray Poynter Founder NewMR
  • 5. SHAPING THE FUTURE OF DATA INSIGHTS The key question - How can we speed up our time-to-insights? Existing processes were: • Manual • Clunky • Time-consuming • Expensive Reports were static, and an answer to just one question from an executive team member could take weeks to deliver. Samsung’s Challenge
  • 6. SHAPING THE FUTURE OF DATA INSIGHTS Harmoni was used to: • Bring together multiple data sources • Provide real-time insights based on the latest available data • Share insights through interactive dashboards and stories. Infotools: • Shape and harmonize the data for 7 key initiatives • Trained Samsung insights team to use the platform independently • Ongoing support for complex projects and customized reporting. The Solution
  • 7. SHAPING THE FUTURE OF DATA INSIGHTS Samsung are seeing more value from their investment in each survey. • Direct access to data to run their own analyses • Quickly turn data into insight • They now have next-level reporting • Reduced single report requests to agencies, saving time and money • Speedy response to executive’s questions • Creating custom variables and unique segments to leverage their data in new ways. The Result
  • 8. SHAPING THE FUTURE OF DATA INSIGHTS “Infotools has brought state-of-the-art output to Samsung data and insights. Previous to that, we relied heavily on Tableau, traditional tables, and PowerPoint decks. Infotools has enabled Samsung to handle data in a much easier, faster way and become more independent from research vendors. More than just working with the data, Infotools has enabled us to better manage our data visualization and make it easily shareable within a fast- paced organization. Furthermore, the consulting services and customer care Samsung received from the Infotools team are outstanding. It is almost a 24-hour support from very talented professionals.” - Samanta Paulino, Sr. Manager Mobile Insights Capabilities, Samsung In their words…
  • 9. Q & A Keri Vermaak Engagement Director Infotools Ray Poynter Founder NewMR