Scottish Letting Day 2025 - Centenary.pptx

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Scottish Letting Day
Centenary slides
Conference and exhibition 21 October 2025
Scottish Letting Day 2025
Conference partn...

Social space
Next session in Centenary room:
10.40 – 11.15 Novoville Shared Repairs – a technology
solution for landlords’...

Novoville Shared Repairs –
a technology solution for landlords’
and agencies’ common repairs
duties
Lynsey Barrow
Novovill...

building local repair,
maintenance &
retrofit ecosystems
live in

the challenge: “How can we use
technology to manage the property
condition of communal areas in
privately owned tenements?”

state of Scottish housing stock

state of play before novoville shared repairs
Annie
“180k worth of
repairs!
Owners are totally apathetic!”
Mark
“Nobody wi...

Homeowners,
landlords,
agents
Traders,
consultants
App and web marketplace
Job

Fla
t
E
Fla
t
F
Fla
t
C
Fla
t
D
Flat
A
Fla
t
B
Virtual
tenemen
t
Integrate
d market-
place
Payment
account
mobile app webs...

some key numbers
● Tenement (buildings) signed up: 1,500+
○ Represents over 15,000 flats
● Users signed up: 5,000+
● Costs...

some customer feedback
“It helped us avoids long email chains, simplified the admin side
of repairs.” Alan, EH8
“The app m...

some key questions
● Can we use the payment account as a sinking fund? Yes.
● Is there a fee to use the service? How is it...

Get in touch!
Lynsey Barrow
Novoville
Edinburgh - Athens - London
+44 131 364 4545
lynsey@novoville.com

Sessions now available to attend
Scottish Letting Day 2025
Scottish Letting Day 2025
Presidents 2 Passing the keys – futur...

Paperwork matters – a First-tier
Tribunal preparation guide for
landlords and agents
Elspeth Boyle
Gail Bowden
Landlord Ac...

Get it right first time
Preparing tribunal paperwork
"I need to apply for an eviction order”

Promoting best practice in Scotland's private rented sector
Help!

Promoting best practice in Scotland's private rented sector
I am worried my
application will be
rejected

Promoting best practice in Scotland's private rented sector
Why applications might get rejected
Small mistakes or omission...

Promoting best practice in Scotland's private rented sector
So, where do I
start?

Promoting best practice in Scotland's private rented sector
Finding the correct information
The information you need is av...

Promoting best practice in Scotland's private rented sector
What do you mean
by “the right rule”?

Promoting best practice in Scotland's private rented sector
Check the
guidance
notes

Promoting best practice in Scotland's private rented sector
Will I need to send
anything else with
the form?

Promoting best practice in Scotland's private rented sector
Supporting documents
Gather all
your
information
Tenancy agree...

Promoting best practice in Scotland's private rented sector
Section 11?
I served the notice
ages ago – will it
still be va...

Promoting best practice in Scotland's private rented sector
More essential checking
Check and
double
check
Grounds must be...

Promoting best practice in Scotland's private rented sector
Evidence and presentation
Helps you,
helps your
application
1:...

Promoting best practice in Scotland's private rented sector
There is a lot of
paperwork
Can I post it to the
tribunal?

Promoting best practice in Scotland's private rented sector
Evidence and presentation
Again, check
and double
check
Omissi...

Promoting best practice in Scotland's private rented sector
I email it – what
happens next?

Promoting best practice in Scotland's private rented sector
Tribunal checking process
The sift
The tribunal will check you...

Promoting best practice in Scotland's private rented sector
Common mistakes?

Promoting best practice in Scotland's private rented sector
Most common errors
We see
these all
the time
Wrong form or mis...

Promoting best practice in Scotland's private rented sector
One final thing……
Keep copies
of everything
Keep both digital ...

Promoting best practice in Scotland's private rented sector
More from LAS
Or scan here
0131 553 2211
info@landlordaccredit...

Scottish Letting Day
Lunch is now served in the exhibition area
Please visit our exhibitors’ stands
Scottish Letting Day 2...

Social space
Next session in Centenary room:
14.25 – 14.55 Step-by-step – issuing rent increase
notices the right way
Scot...

Step-by-step – issuing rent increase
notices the right way
Elspeth Boyle
Gail Bowden
Landlord Accreditation Scotland
Scott...

Step-by-step
- issuing rent increase notices the right way
with
Gail Bowden,
LAS tutor & PRS
specialist
&
Elspeth Boyle,
L...

Promoting best practice in Scotland's private rented sector
I want to increase
the rent
I’ve Googled it

Promoting best practice in Scotland's private rented sector

Promoting best practice in Scotland's private rented sector
Check the
guidance
notes

Promoting best practice in Scotland's private rented sector

Promoting best practice in Scotland's private rented sector
Can I email the
notice to the
tenant?

Promoting best practice in Scotland's private rented sector
That
depends…

Promoting best practice in Scotland's private rented sector
How much is too
much?

Promoting best practice in Scotland's private rented sector

Promoting best practice in Scotland's private rented sector

Promoting best practice in Scotland's private rented sector
What happens if I
don’t hear
anything from the
tenant?

Promoting best practice in Scotland's private rented sector

Promoting best practice in Scotland's private rented sector
The following equation has been used by the
Scottish Ministers...

Promoting best practice in Scotland's private rented sector
Sounds like a lot of
rules when I’m
entitled to ask for
higher...

Promoting best practice in Scotland's private rented sector
=

Promoting best practice in Scotland's private rented sector
Quick
recap
use the official rent increase notice
wait at leas...

Promoting best practice in Scotland's private rented sector
So, I was right,
there is a
form 😁 I suppose you
were
😄

Promoting best practice in Scotland's private rented sector
More from LAS
Or scan here
0131 553 2211
info@landlordaccredit...

Scottish Letting Day
Refreshments are served in the exhibition area
Speaker programme resumes at 15.20 in Presidents 1 and...

Social space
15.20 – 16.15
Final speaker session of the day in Presidents 1 and 2
rooms
Conference debate special
Scottish...

Scottish Letting Day
Scottish Letting Day 2025
Tweet #LettingDay
Conference and exhibition 21 October 2025
Conference part...

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