Staffordshire Fire and Rescue Service – A journey of change webinar...

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Staffordshire Fire & Rescue
Service – A Journey of Change
Martin Taylor & Becci Bryant
APM Enabling Change SIG
6th Februar...

Agenda
 Introduction
 Enabling Change Specific Interest Group (SIG) Overview
 Staffordshire Fire & Rescue Service – A J...

Enabling Change SIG Mission
The SIG’s mission is to‘improve the
change capability of organisations,
teams and individuals’

Themes Practitioner Groups
Events, Membership &
Communications
Methods & Standards
Innovation
(Collaboration,
Research, L&...

Introduction - Becci Bryant
 Becci joined Staffordshire Fire & Rescue Service in 2005 after serving
with both Cheshire Fi...

Staffordshire Fire & Rescue Service
A Journey of Change
Becci Bryant
Chief Fire Officer/Chief
Executive

Local Context
Population circa 1.1m residents, 483,000
households, Service area 1050 mile2, 35 FRS
sites
11/12
• 1144 staf...

Culture for people to flourish

Red Lines/Dotted Red Line
• No compromises to firefighter safety
• No compromises to community safety
• Protect as many li...

Systems Thinking
Performance
Systems
Thinking
Method
Measures
Purpose

PlanDo
Check

Principles adopted
• Inclusive staff approach
• Clarity of focus against our organisational
purposes
• Understand demand a...

The Ground Truth
Providing our whole-time response arrangements
Crewing appliances 17% accurate: -
• 204 shifts were posit...

The Ground Truth
• Providing our Home checks

How did we bake bread??
• Cultural Journey
• Financial Challenge
• Staff involvement
• Representative body involvement
• P...

How did we bake bread??
• FDS rota restructure
• Whole-time crewing system
• RDS payment scheme
• Intelligent led mobilisi...

So what? Community Outcomes
All incidents attended Deaths and Injuries
Accidental Dwelling Fires
0
5
10
15
20
25
30
35
40
...

So what?
• Financial outcomes
• £8.2m savings to date
• Spend financed through internal cash for 8 years
• £5m reduction i...

Lessons Learnt
• Systems thinking approach has ensured a sustainable
way of delivering reform and savings without salami
s...

Lessons Learnt
• Anecdotal evidence is no substitute for getting
knowledge.
• Targets and RAG reporting create poor behavi...

Introduction to Managing Change
APM Guide
 What is Change Management?
 The relationship between P3 and managing change
...

 SIG Micro-site
 SIG Newsletter
 SIG Conference 22nd March 2018
 Introduction to Managing Change Guide
 Contact the S...

This presentation was delivered
at an APM webinar
To find out more about
upcoming webinars please visit
our website
www.ap...

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