Writing an email

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WRITING AN EMAIL

What is an email?

The Word email, or e-
mail, is short for
‘electronic mail’

It is a common form of communication
which is sent through a network to a
specified individual or group of
individuals.

It may contain a text, a file, images or
other attachments.

BASICS OF AN EMAIL

HEADER
To: bbird@iesluisvives.com
From: cmonster@iesluisvives.com
CC: gsmiley@iesluisvives.com
BCC: otgrouch@iesluisvives....

The TO (Recipient) is where you
type the email address of the
person or group of people who
will receive your message
(Not...

The FROM (Sender) contains
your email address.
(Note: You do not have to enter this. Your name and
e-mail address will app...

The CC or Carbon Copy
field allows you to send a
copy of the message to
another email address.

The BCC (Blind Carbon Copy)
allows you to send a copy of the
message to another email
address which does not appear
in the...

The Subject field is a short
title describing the content
or purpose of the email.

BODY
It is made up of these parts:

1. Salutation (Greeting)
2. Introduction
3. Main bit
4. Call to action
5. Closing

1. SALUTATION
FORMAL INFORMAL
When you don’t know the name
Dear Sir or Madam:
To whom it may concern:
When you know the ...

2. INTRODUCTION
My name is Richard Peters, Senior
Director of Oregon Tours.
Explain who you are (if necessary).

3. MAIN BIT > What the email is about
Explain your reason for writing
I’m (just) writing to …
Just a quick note to …
Just ...

4. CALL TO ACTION
When you have explained the reason
for your email, provide some
instructions for the reader.
Some exampl...

5. CLOSING
Use the closing section to end on a
polite, positive note.
Some examples:
Thank you for your time.
I am looking...

Do you know how to say these punctuation marks in
English? (especially for ‘dictating’ an email address).
@
.
-
_
/

The ‘...

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