Trust and Public Policy - OECD. Presentation of main concepts and f...

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TRUST AND PUBLIC POLICY
HOW BETER GOVERNANCE
CAN HELP REBUILD TRUST

OECD Secretary General -- OECD Strategic Orientations
“Citizen well-being is also linked to confidence in the capacity and...

Confidence in national government in 2015 and its change since 2007
(% of respondents who expressed “confidence in their n...

Trust is closely linked to perception of
the values of actors
AUS
AUT BEL
CAN
CHL
CZE
DNK
EST
FIN
FRA
DEU
GRC
HUN
ISL
IRL
...

Confidence and satisfaction across public services (2015)
TO BE REVISED
Source: Gallup World Poll;
(percentages of respond...

• Tax: who pays and who doesn’t?
• Migration: how many and what will they cost?
• Business: who really makes public policy...

• the economic costs of low trust – high transaction costs,
risk aversion among investors, non-compliance with
regulations...

Loss of trust comes from many “governance
failures”
For example:
– Policies are designed and decisions taken without
trans...

Two keys to retaining trust
1. Competence
and
2. Values
OECD approach:
Identifying the drivers of trust

1. Citizens expect government to be reliable
For example:
– Anticipating and dealing with crisis
– Managing public budgets...

1. Citizens expect high standards of integrity
For example:
• Effectively regulating lobbying and managing conflict of int...

• Effective policymaking must include attention to trust
• Trust is an input to effective policymaking, not only an
output...

oe.cd/trust-and-public-policy
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