Dell Alienware 13 Service Manual PDF (English) / User Guide

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Alienware 13
Service Manual
Computer Model: Alienware 13
Regulatory Model: P56G
Regulatory Type: P56G001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use
of your computer...

Contents
Before Working Inside Your Computer......................10
Before You Begin .......................................

Removing the Hard Drive................................................. 27
Prerequisites....................................

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Removing the Power-Button Board............................48
Prerequisites..................................................

Removing the Heat-Sink Assembly............................68
Prerequisites..................................................

Removing the Battery........................................................ 81
Prerequisites................................

Removing the Display Panel...........................................95
Prerequisites........................................

System Setup.........................................................................111
Overview ...........................

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Before Working Inside Your
Computer
CAUTION: To avoid damaging the components and cards,
handle them by their edges and av...

WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside
the com...

Recommended Tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Plastic scribe
...

After Working Inside Your
Computer
CAUTION: Leaving stray or loose screws inside your
computer may severely damage your co...

Removing the Base Panel
WARNING: Before working inside your computer, read the
safety information that shipped with your c...

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3 Using a plastic scribe, gently release the tabs that secure the base panel to
the computer base.
1 computer base 2 capti...

4 Disconnect the battery cable from the battery-cable connector.
1 battery cable 2 battery-cable connector
5 Turn the comp...

Replacing the Base Panel
WARNING: Before working inside your computer, read the
safety information that shipped with your ...

Removing the Memory
Module(s)
WARNING: Before working inside your computer, read the
safety information that shipped with ...

2 Slide and remove the memory module from the memory-module slot.
1 securing clips (2) 2 memory modules (2)
3 memory-modul...

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Replacing the Memory
Module(s)
WARNING: Before working inside your computer, read the
safety information that shipped with...

2 Slide the memory module firmly into the slot at an angle and press the
memory module down until it clicks into place.
NO...

Removing the Solid-State
Drive
WARNING: Before working inside your computer, read the
safety information that shipped with...

2 Using the pull tab, pivot the solid-state drive bracket and peel off the
bracket from the tabs on the computer base.
1 p...

4 Remove the screws that secure the solid-state drive assembly to the
computer base.
1 pull tab 2 solid-state drive cable
...

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7 Slide and lift the solid-state drive off the solid-state drive assembly.
1 solid-state drive slots (2) 2 solid-state dri...

Replacing the Solid-State
Drive
WARNING: Before working inside your computer, read the
safety information that shipped wit...

Removing the Hard Drive
WARNING: Before working inside your computer, read the
safety information that shipped with your c...

3 Lift the hard-drive assembly off the computer base.
1 pull tab 2 hard-drive cable
3 hard-drive assembly 4 screws (4)
4 R...

5 Lift the hard drive off the hard-drive bracket.
1 hard-drive bracket 2 screws (4)
3 hard drive
29

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6 Disconnect the interposer from the hard drive.
1 interposer 2 hard drive
30

Replacing the Hard Drive
WARNING: Before working inside your computer, read the
safety information that shipped with your ...

Removing the Palm Rest
WARNING: Before working inside your computer, read the
safety information that shipped with your co...

Procedure
1 Lift the latches and disconnect the keyboard and keyboard-backlight
cables from the system board.
1 keyboard-b...

2 Remove the screws that secure the palm-rest assembly to the computer
base.
1 screws (14) 2 computer base
34

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3 Lift the computer base slightly and push the release tabs on the palm-rest
assembly until it pops out.
1 release tabs
4 ...

6 Gently lift the palm-rest assembly and turn it over.
1 palm-rest assembly
7 Lift the connector latch and disconnect the ...

8 Lift the palm-rest assembly off the computer base.
1 palm-rest assembly 2 connector latch
3 power-button board cable
9 R...

12 Remove the touchpad.
1 palm rest
38

Replacing the Palm Rest
WARNING: Before working inside your computer, read the
safety information that shipped with your c...

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Removing the Touchpad
WARNING: Before working inside your computer, read the
safety information that shipped with your com...

3 Lift the touchpad off the palm-rest assembly.
1 screws (4) 2 touchpad cable
3 touchpad
41

Replacing the Touchpad
WARNING: Before working inside your computer, read the
safety information that shipped with your co...

Removing the Keyboard
WARNING: Before working inside your computer, read the
safety information that shipped with your com...

Procedure
1 Lift the connector latches and disconnect the touchpad cable and the
status-light cable from the power-button ...

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3 Remove the screws that secure the keyboard bracket to the palm-rest
assembly.
1 keyboard bracket 2 screws (12)
4 Lift th...

6 Slide and lift the keyboard, along with the cables, off the palm-rest
assembly.
1 tabs (3) 2 keyboard
3 screws (2)
46

Replacing the Keyboard
WARNING: Before working inside your computer, read the
safety information that shipped with your co...

Removing the Power-Button
Board
WARNING: Before working inside your computer, read the
safety information that shipped wit...

Procedure
1 Lift the connector latch and disconnect the power-button board cable from
the power-button board.
1 connector ...

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2 Remove the screw that secures the power-button board to the palm-rest
assembly.
1 power-button board 2 screw
3 Lift the ...

Replacing the Power-Button
Board
WARNING: Before working inside your computer, read the
safety information that shipped wi...

Removing the Status-Light
Board
WARNING: Before working inside your computer, read the
safety information that shipped wit...

Procedure
1 Lift the connector latch and disconnect the status-light board cable from
the status-light board.
1 status-lig...

2 Remove the screw that secures the status-light board to the palm-rest
assembly.
1 screw 2 status-light board
3 Lift the ...

Replacing the Status-Light
Board
WARNING: Before working inside your computer, read the
safety information that shipped wi...

Removing the Display
Assembly
WARNING: Before working inside your computer, read the
safety information that shipped with ...

3 Slide and lift the hinge caps off the display hinges.
1 screws (2) 2 hinge caps (2)
4 Close the display and turn the com...

7 Disconnect the antenna cables from the wireless card.
1 adhesive tape 2 screw
3 wireless-card bracket 4 antenna cables
8...

14 Remove the screws that secure the display assembly to the computer
base.
1 display assembly 2 screws (4)
3 display hing...

Replacing the Display
Assembly
WARNING: Before working inside your computer, read the
safety information that shipped with...

12 Turn the computer over and open the display.
13 Align the screw holes on the hinge caps with the screw holes on the
dis...

Removing the Power-
Adapter Port
WARNING: Before working inside your computer, read the
safety information that shipped wi...

4 Disconnect the speaker cable from the system board.
1 power-adapter port bracket 2 screws (2)
3 speaker cable
64

5 Remove the screws that secure the system board to the computer base.
1 system board 2 screws (3)
6 Slide and lift the sy...

8 Disconnect the power-adapter port cable and remove the power-adapter
port from the system board.
1 power-adapter port ca...

Replacing the Power-
Adapter Port
WARNING: Before working inside your computer, read the
safety information that shipped w...

Removing the Heat-Sink
Assembly
WARNING: Before working inside your computer, read the
safety information that shipped wit...

Procedure
1 Disconnect the fan cables from the connectors on the system board.
1 connectors (2) 2 fan cables(2)
2 Turn the...

3 Remove the screws that secure the heat-sink assembly to the system
board.
1 heat-sink assembly 2 screws (7)
4 Lift the h...

Replacing the Heat-Sink
Assembly
WARNING: Before working inside your computer, read the
safety information that shipped wi...

Removing the Wireless Card
WARNING: Before working inside your computer, read the
safety information that shipped with you...

1 wireless card 2 wireless-card slot
73

Replacing the Wireless Card
WARNING: Before working inside your computer, read the
safety information that shipped with yo...

Removing the Coin-Cell
Battery
WARNING: Before working inside your computer, read the
safety information that shipped with...

2 Peel the coin-cell battery off the system board.
1 coin-cell battery cable 2 coin-cell battery
76

Replacing the Coin-Cell
Battery
WARNING: Before working inside your computer, read the
safety information that shipped wit...

Removing the System Board
WARNING: Before working inside your computer, read the
safety information that shipped with your...

1 system board
79

Replacing the System Board
WARNING: Before working inside your computer, read the
safety information that shipped with you...

Removing the Battery
WARNING: Before working inside your computer, read the
safety information that shipped with your comp...

3 Lift the battery off the computer base.
1 speaker cable 2 battery
3 screws (2)
82

Replacing the Battery
WARNING: Before working inside your computer, read the
safety information that shipped with your com...

Removing the Speakers
WARNING: Before working inside your computer, read the
safety information that shipped with your com...

2 Lift the speakers, along with its cable, off the computer base.
1 tabs 2 speaker cable
3 speakers (2) 4 alignment posts ...

Replacing the Speakers
WARNING: Before working inside your computer, read the
safety information that shipped with your co...

Removing the Computer
Base
WARNING: Before working inside your computer, read the
safety information that shipped with you...

1 computer base
88

Replacing the Computer
Base
WARNING: Before working inside your computer, read the
safety information that shipped with yo...

Removing the Display Bezel
WARNING: Before working inside your computer, read the
safety information that shipped with you...

2 Carefully lift the display bezel and turn it over.
1 display bezel
3 Lift the connector latches and disconnect the displ...

1 display bezel
93

Replacing the Display Bezel
WARNING: Before working inside your computer, read the
safety information that shipped with yo...

Removing the Display Panel
WARNING: Before working inside your computer, read the
safety information that shipped with you...

2 Gently lift the display panel and turn it over.
1 screws (4) 2 display panel
3 display back-cover
96

3 Lift the connector latch and disconnect the display cable from the display
panel.
1 display panel 2 connector latch
3 di...

Replacing the Display Panel
WARNING: Before working inside your computer, read the
safety information that shipped with yo...

Removing the Camera
WARNING: Before working inside your computer, read the
safety information that shipped with your compu...

2 Disconnect the camera cable from the camera module.
1 camera cable 2 connector
3 camera module
100

3 Using a plastic scribe, pry the camera module off the display back-cover.
1 plastic scribe 2 camera module
101

Replacing the Camera
WARNING: Before working inside your computer, read the
safety information that shipped with your comp...

Removing the Display Hinges
WARNING: Before working inside your computer, read the
safety information that shipped with yo...

2 Lift the display hinges off the display back-cover.
1 screws (8) 2 display hinges (2)
104

Replacing the Display Hinges
WARNING: Before working inside your computer, read the
safety information that shipped with y...

Removing the Display Back-
Cover
WARNING: Before working inside your computer, read the
safety information that shipped wi...

Procedure
1 Peel the display-board cable to access the camera cable.
1 display-board cable
107

2 Note the display cable routing and peel the camera cable off the display
back-cover.
1 camera cable 2 display back-cover...

1 display back-cover
109

Replacing the Display Back-
Cover
WARNING: Before working inside your computer, read the
safety information that shipped w...

System Setup
Overview
CAUTION: Unless you are an expert computer user, do not
change the settings in the system setup prog...

Main
System Time Displays the current time in
hh:mm:ss format.
System Date Displays the current date in mm/dd/
yyyy format...

Advanced
Intel(R) SpeedStep Technology Allows you to enable or disable Intel
(R) Speedstep Technology.
NOTE: If enabled, t...

Advanced
SATA Operation Allows you to configure the
operating mode of the integrated
SATA hard drive controller. Default:
...

Security
HDD password Status Displays if the HDD password is clear
or set. Default: Not set
Service Tag Displays the servi...

it attempts to boot from the next bootable device. You can use this feature to
change the:
• Current Boot Sequence — chang...

4 On the Boot Options, select the device you want to boot from and press
Enter.
For example, if you are booting to a USB h...

Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when
you replace the system board...

Getting Help and Contacting
Alienware
Self-Help Resources
You can get information and help on Alienware products and servi...

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