Skills and Strategies for New Test Managers.pdf

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Skills and Strategies for
New Test Managers
The way to Effective Management
Laveena Ramchandani
1

HELLO! I’m…
● Graduated with a BSc Hons in Computer Science
● Fell into testing
● 9+ years of experience now
● Worked in v...

06
TABLE OF CONTENTS.
What is management
first.
Traits to cultivate
for new managers
second.
Being a People’s
Manager.
We ...

What is
Management?
4

“In traditional software processes,
test managers are responsible for all
management aspects of their team. They
role out ...

A person responsible for controlling
or administering an organization or
group of staff.
A manager is an
individual within...

DID YOU KNOW?
2.4 million employed full-time managers, directors and
senior officials in the UK.
7

DID YOU KNOW?
There are over 1,583,412 managers
currently employed in the United
States. 49.0% of all managers are
women, ...

Management is doing things
RIGHT. Leadership is
doing the RIGHT things.
@Laveena_18
9

What do we really DO?
and MORE
10

Nurture/hone skills
Provide information to stakeholders and my team
Work on my team strategy
What do I do?
● Support team ...

Traits to cultivate
for New
Managers
12

LET’S REVIEW SOME FACTS.
1
Help the team with
career development
4
Be a good coach.
3
Empower the team and
do not microman...

How do we
define RIGHT
Managers?
14

A good manager is defined as :
* A leader who can bring out the best performance from
their team
* Train the team to attai...

Strategies for
Managers to
MANAGE better
17

What can you do?
Emotional resilience: a manager’s ability to lead through
change
Fair treatment: treating employees fairl...

GOAL-SETTING: CLARIFYING THE VISION
Where is the business now, and where does it want to be? This is the starting
point of...

Did it work?
How effective your strategies have been in achieving the desired
results?
If the strategy is working as expec...

People
Over
Projects
21

Being a PEOPLE’s
Manager
22

Why?
Effective people management
can improve morale and employee
engagement, reduce turnover, and
enhance communication th...

The Best
bit…
This position allows you to “sense”
every member of the team as well as
the shape of the team itself. Sensin...

SOME STATS.
Only 1 will be
humble
Possess humility
15%
From10
CEO’s
18%
1 in 5 actually
demonstrate it
25

Amrita. Suman. Simon.
● Encouraging
● Supportive
● Transparent
● Good listener
● Focused on goals and
business value
● Foc...

Feedback giving
& receiving
27

Feedback
motivates
Enhances
personal
improvem
ents
Strengthens
relationshi
ps
Employees
want it
Employee
value
Why is feed...

PwC
According to PwC, nearly 60% of
employees surveyed stated that they
would like feedback on a daily or
weekly basis — a...

How Often?
To make the most impact, it can be helpful for managers to
ask the following questions before offering feedback...

Receiving feedback
*Ask for it constantly
*Request examples
*Work with fellow managers
*Act on the feedback or find ways o...

If this doesn’t work
Even if you don’t agree with what’s said, receive
it graciously and recognize that it took effort to
...

Route to success
33

1. Building an Effective Team
2. Nurturing, coaching and empowering the team –
3. Being an advocate of your team and also ...

Tools & Techniques
35

Test management solutions help you capture test requirements,
design test cases,
test execution reports,
resource manageme...

How to choose what
works best for your
team?
37

What mindset do you use?
OR
38

Work with your
team
Custom Dashboard
Supports
Exploratory
testing
Easy test
execution
Realtime
reporting
Requirements
mana...

Applitools
40

Is a nice introduction and offers answers to some common questions
Test Managers have
41

THANK
YOU!
Do you have any questions?
@Laveena_18
laveena-ramchandani-
949b8192/
44

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