Process Charts and Process Sequence Charts: Tools for Process Impro...

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CITOOLKI
Process Chart
Process Charts and Process Sequence Charts: Tools for Process Improvement

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Process Sequence Chart
A symbolic representation that illustrates the sequence of activities
within a proces...

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Process Sequence Chart
Preferred over other process mapping techniques when the process is
sequential in nat...

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Characteristics
A useful feature of the process sequence chart is that it can be drawn
up as the process is ...

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Characteristics
Later when analyzing the process, some steps become obvious
candidates for improvement, such...

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Characteristics
Tracks performance measures such as cycle times, error rates, and
distance travelled.
Proces...

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Uses
Can be used to analyze value-added and non-value-added activities
within a process
Process Chart 7
Help...

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Uses
Used to show all the operation, inspection, storage, and transportation
activities that exist in a proc...

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Components
The record of the process steps is made along a vertical or horizontal
line.
Process Chart 9
Colo...

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Components
The process activities are displayed using common symbols along with
text.
Process Chart 10
Waiti...

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Common Categories and Symbols
Common categories and symbols are . . .
Process Chart 11
Operation Inspection ...

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Common Categories and Symbols
The five type of activities for a typical process are . . .
Process Chart 12
I...

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Common Categories and Symbols
Process Chart 13
Operation - Produce, change, add or process something
Example...

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Common Categories and Symbols
Process Chart 14
Inspection - Checking of items to ensure correct quality and/...

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Common Categories and Symbols
Process Chart 15
Storage - The storing of items until later time
Examples: Sto...

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Common Categories and Symbols
Process Chart 16
Transport - The movement of people, materials, documents, too...

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Common Categories and Symbols
Process Chart 17
Delay - The temporary waiting of something or somebody
Exampl...

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Value-Added Activities and Waste
Only operations will add value (BUT not all operations!).
Process Chart 18
...

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Symbols
Other symbols may be used . . .
Process Chart 19
Rework or scrap point
Decision
Longer-term storage ...

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Hint
Care should be taken when choosing the right category, as a delay of a
machine could be an inspection m...

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Types
There are three common types of process sequence charts, based on
what is being charted . . .
Process ...

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Man-Type Chart
Shows the actions of a person or group of people.
Example - Samples Inspection
Process Chart ...

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Material-Type Chart
Shows what happens to a product or item as it moves.
Example - Supplier Invoice Processi...

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Equipment-Type Chart
Shows how a tool or an equipment is used.
Example - Use of an office copy machine
Proce...

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Current vs. Future State Map
A good practice is to chart the present process as
well as the future process i...

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Current vs. Future State Map
When charting for the future state, each step is subject to . . .
Process Chart...

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Current vs. Future State Map
The time for each process step and the distance travelled should be
calculated....

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Current vs. Future State Map
Improvements can be achieved as a result of the reduction of the
number of step...

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Steps for Constructing a Process Sequence Chart
Process Chart 29
With your team, describe the process, the s...

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Steps for Constructing a Process Sequence Chart
Process Chart 30
Draw on a line the process activities as ob...

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Steps for Constructing a Process Sequence Chart
Process Chart 31
Identify problem areas and improvement oppo...

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Example - Production
The following example illustrates a material-type
process sequence chart prepared for a...

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Process Chart
Presenting the process activities and the related information in the
form of a table.
Process ...

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Process Chart
Helps estimating key metrics such as:
1. The percentage of value-added activities to total act...

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Example – Supplier Invoice Processing
Process Chart 35
Enter invoice
into system
15 minutes
Match invoice
to...

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Example – Process Chart Summary
The following table serves as a summary of the above process chart
which is ...

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Key Metrics
Process Chart 37
Number of steps 2 2 1 1 0 6
Time (IN MINS) 45 10 10 60 0 125
Distance (IN METER...

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Key Metrics
Process Chart 38
Number of steps 2 2 1 1 0 6
Time (IN MINS) 45 10 10 60 0 125
Distance (IN METER...

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Key Metrics - More advanced metrics can be calculated
Process Chart 39
Annual
Labor
Cost
=
Process
time in
h...

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Further Information
Process charting is sometimes used in conjunction with flow
diagramming.
Process Chart 4...

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Further Information
What do we think of a process is not necessary what it actually is . . .
Process Chart 4...

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Further Information
Common Process Problems . . .
Process Chart 42
Long cycle times
Too many inspections
Err...

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Further Information – Can Making Process
Process Chart 43
Start
Lubricator
Cupper
De-Reeler
Body M
aker 8
Tr...

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CITOOLKIT
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The Continuous Improvement Toolkit
www.citoolkit.com

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