Face tenant needs assesment

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ii
Table of Contents
C O V ER PA G E ...........................................................ii
T ABL E O F C ONT ENTS....

iii
Preface
The Mayor Wrights Tenant Needs Assessment (TNA) looks a little bit like a Capital
Needs Assessment done by an ...

iv
Introduction
Affordable housing in general and public housing renovation in particular have been a
Mayor Wright housing...

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1
I. Basic

2
A. Front Door
OK Repair Replace
Front Door 48% 31% 21%
The front doors of many of the apartments are in need of repair o...

3
C. Back Door
OK Repair Replace
Back Door 40% 22% 38%
The back doors of the units have many of the same problems as the f...

4
F. Back Patio
OK Repair Replace
Back Patio 58% 24% 18%
While the back patio of units have a variety of issues, for the m...

5
The majority of comments about the staircases were positive. The most pressing issue
presented about the staircases was ...

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6
II. Living Room

7
A. Floor
OK Repair Replace
Floor 45% 30% 25%
There was a lot of feedback from tenants about the
poor conditions of the f...

8
OK Repair Replace
Other 28% 28% 44%
are rusty and difficult to
Another concern is that there is a space between the wall...

9
III. Kitchen

10
A. Floor
OK Repair Replace
Floor 48% 33% 19%
Kitchen floors were reported as being in good condition. The most commonly...

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11
tenant said that they no longer used her stove because the heating was irregular and roaches are a
constant problem.
E....

12
and rats get into food, crawl over plates and leave feces. In conversation, one tenant said that the
roaches in her cab...

13
IV. Bedrooms

14
A. Floor
OK Repair Replace
B #1 Floor 51% 25% 24%
B #2 Floor 62% 25% 13%
B #3 Floor 59% 31% 10%
B #4 Floor 50% 40% 10%
...

15
getting into the rooms often mean that the tenants have to use their own money to buy pest
control devices. Some of the...

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16
Door
While many tenants do not have a problem with the closet doors in their bedrooms, the
biggest concern for tenants ...

17
tenant is very concerned about the metal doors that are in the units. They can be very dangerous.
This tenant has child...

18
V. Bathrooms

19
A. Floor
OK Repair Replace
Floor 34% 38% 28%
The bathroom floors have a lot of issues with cracked or broken tiles. Man...

20
damage to both the wall and the ceiling. Another concern
that was raised is that ceilings are uneven, either due to
cra...

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21
The bathroom tub, like the other fixtures in the bathroom, is old. Age has caused leaks,
rusting, poor drainage, and wa...

22
VI. Linen Closet

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A. Door
OK Repair Replace
Door 65% 17.5% 17.5%
The linen closet doors were mainly given positive reviews by tenants. Se...

24
VII. Other

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A. Outside/Common Areas
Tenants have several suggestions for improving the outside/common areas of Mayor
Wright Housing...

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26
their time and (hopefully) instill a more positive ethical or moral code. Residents are still
disappointed that the DOE...

27
Several residents talked about the changes to the Kukui Gardens grounds and wished for
place, I walk through Kukui on m...

28
Many tenants are very worried about numerous children of all ages running through the
w slow
ground,
creates the possib...

29
H. Pest Control
This is a chronic problem at Mayor Wrights, and
while the situation has improved over the last year, it...

30
r
railings by their units. Occasionally residents complain about their neighbors a
A discussion on a better system of w...

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31
Conclusion
This report was not produced by architects or engineers but by residents. To the resident
eye the physical c...

32
well to avoid the model of Chicago and look hard at Seattle and San Francisco where current
residents were tracked whil...

33
Tenant Needs Assessments

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