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Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Dealing with Information Overload and Improving EffectivenessScott HanselmanPrincipal Community ArchitectMicrosoft Corporation@shanselman on TwitterAdria RichardsTechnology ConsultantButYoureAGirl.com@adriarichards on Twitter
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
About MeBlogging since April 2002Software Engineer 20 yearsAuthor, Speaker, Professor2rd Blogging while BrownLive in PortlandTech, Diabetes, Parenting, Race, Linguistics, Fashion, Podcasting, Media, Culture, Code, Ratchet.Biggest accomplishment: Happy Family
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
I help companies select the right tools to be more productive.
About MeBlogging since 2008Information Technology 12+ years3rd Blogging while BrownLive in San FranciscoLove BaconBiggest blogging accomplishment: Interviewed on The Rachel Maddow Show
The Quantity of Information…has changedhttp://www.flickr.com/photos/anotherpintplease/4093428787/
The Quantity of Information…has changedhttp://www.flickr.com/photos/jypsygen/3922750879/
The Numbers“Every two days we create as much information as we did from the dawn of civilization up until 2003”Knowledge workers spend 50% of their day on unproductive tasks such as scheduling, duplicate communication, trying to get in touch and filtering spam.*Xerox http://www.xerox.com/information-overload/enus.html
Danger SignsMissing deadlinesFeeling like a failureFamily complains“I just need to work lateto catch up.”
Right Tool For the JobPhil hack story…* David Allen
Effectiveness
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Effectiveness doing "right" things, i.e. setting right targets to achieve an overall goalGoal-oriented
Efficiency
Efficiencydoing things in the most economical way (good input to output ratio)Process-oriented
Effectiveness vs. EfficiencyEffectiveness is doing the right things. Efficiencyis doing things right.
Effectiveness
Inbox IssuesInformation coming in…Needs to be triagedAnd acted on.
Triagefrom the French verb trier, meaning to separate, sort, sift or select
Triagefrom the French verb trier, meaning to separate, sort, sift or select
Three-Fold Nature of WorkPre-defined WorkWork as it AppearsDefining Works* David Allen
4 “D’s”Do It
Drop It
Delegate It
Defer It* David Allen
URGENCYIIIDecide When To Do ItDo It NowIMPORTANCEIIIIVDelegate ItDump It
URGENCYIIICrisesPreparationIMPORTANCEIIIIVInterruptionsTrivia
URGENCY/IIIProject EmailPhone,In personIMPORTANCEIIIIVTwitter,Web, NewsIM, Texts, Most Email
http://www.flickr.com/photos/rgewing/4104932476
All Systems that work need to have Flow Control, so Drop Packets.Communication is Fault Tolerant.
Sometimes Dropping the Ball is the right answerCommunication is Fault Tolerant.
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
“Psychic Weight”
Let it go
My Vision Board
Vision Board
Efficiency
Identify Data StreamsTwitter, Facebook, Google Reader, Email, Snail Mail, SMS, Skype, GChat, Comments, Contact Form, Voicemail, etc.
Sort by Signal vs. Noise
Which packets can be droppedIdentify Data Streams - SORTEDPhone
Work Email
Bosses
CC:ed vs. To:
Personal Email
Wife, Parents, Family
All Others
Twitter
Google Reader
My “Tivo”Email Rules/Filters
EmailDon’t check email in the morningIf you respond, they will respond…You teach people how to treat you.Don’t put energy into things you don't want more of.* David Allen
Conserve    Your        Keystrokes* Jon Udell
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Effectiveness Vs Efficiency: Practical ways for dealing with Information Overload Online
Find aTrusted Sourceand put stuff there
The Trusted SourcePick one location for a medium
Keep it…
open all the time
updated all the timeSchedule Work Sprints
* David Allen
Recognize Internal Interruptions“The first objective is to be aware of the number and type of internal interruptions. Observe them, accept them, and schedule them or delete them…”
Scott Hanselman
Scott Hanselman
Recognize External Interruptions“The second objective is tobe aware of the number and type of external interruptions.”
InterruptionsTargeting
Discovery
Delivered* Office Space
Principles of FlowEverything important will find its way to you many, many times: don’t worry if you miss it.Remain in your flow: be wrapped up in the thing that has captured your attention.* Stowe Boyd http://saunderslog.com/2007/02/27/communications-underload-stowe-boyd/
The optimal number of threads in any system is one. This includes humans.Multitasking
The optimal number of threads in any system is one. This includes humans.Multitasking
Feasible MultitaskingWalk and Chew Gum
Workout and listen to Podcasts
Drive and do Email by Voice
Commute and Read
Utilize Idle/Waiting Time* LifeHacker
Multitasking* Kathy Sierra
MultitaskingYou can't simultaneously be current on:TechnologyCurrent eventsPop cultureProfessional practicesHealth/fitness/diet trends* Kathy Sierra
Let someone else aggregateFinding the right person, business, web site, etc. who does the best job of filtering (attenuating) in a specific area adds time to your life.* Kathy Sierra
News Tips	Audit Your News Feeds for NoiseIf there’s another 9/11, you’ll hear.
Let someone else guideFind a person who can tell you what is:Must knowShould knowTrivia* Kathy Sierra http://headrush.typepad.com/creating_passionate_users/2006/04/the_myth_of_kee.html
* Kathy Sierra http://headrush.typepad.com/creating_passionate_users/2006/04/the_myth_of_kee.html

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