Effective Test Management requires focusing on tools, technology, and teams ("Triple T"). Around 1% of the world's 650 million corporate email accounts are connected to mobile services. 90% of Microsoft's 2011 R&D budget was spent on cloud computing. In a 2011 IBM survey, 2/3 of 2000 mid-size companies were planning or using cloud technologies, and 70% were pursuing cloud analytics. Test management involves tools, emerging trends like mobile/cloud, and ensuring effective test teams.