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Customer Self Assist
with the
Domino Configuration Tuner

Harry Peebles | DCT Technical Lead | Westford, MA, USA




           ®
Customer Self Assist
     The Domino Configuration Tuner (DCT) is a serviceability tool to
 

     help Domino administrators be more self sufficient

     DCT identifies key configuration issues across a customer domain
 


     Reports contain a detailed explanation and supporting
 

     documentation for all captured issues

       – Detailed description, suggested mitigations, pointer to related
         technotes, pointer to discussion topic on Domino Wiki

     The level of report completeness enables customers to correct
 

     potential failures

     DCT provides base-line assessment for field service
 

     representatives when initiating customer engagements



                                                                           2
The Catalog of Configuration Rules
     DCT catalog is version aware
 

       – Report content is adjusted appropriately for the observed
         version of Domino and it's host OS

     The catalog supports versions of Domino, 7.0 and higher
 


     Reports for unsupported versions are generated with the
 

     appropriately caveat that explanations and recommendations may
     not apply consistently

     Collection of source data configuration settings
 

       – Currently collecting notes.ini, server documents, configuration
         documents, console commands, statistics




                                                                           3
DCT Availability and Requirements
     Shipping simultaneously with N/D 8.5
 


     Available outside of the Domino release cycle to any customer, free
 

     of charge

     A Notes application, delivered as a template, DCT.NTF
 


     Available for download, as well as being distributed with the 8.5
 

     Domino Administrator client

     Future revisions downloaded via 'check for updates' feature
 


     Runs under Notes, 8.0 or higher, standard or basic client
 


     Is an 'observer' that requires no change to a customer domain
 

     configuration



                                                                           4
Welcome page




               5
Server selection and scan initiation




                                       6
Report summary with servers and rules




                                        7
Detail Report – Run web agents concurrently




                                              8
Detail Report – Run web agents concurrently




                                              9
Detail Report – Links to relevant documents




                                              10
Detail Report – Links to on-line reference material




                                                      11
Detail Report – Links to sister Wiki entries




                                               12
Check for Updates




                    13
Preferences ... optionally ignore some rules
Domino Configuration Tuner project status
     The following link is to the DCT entry in the Notes and Domino
 

     wiki. Up-to-date information will be posted there regarding all
     DCT details.

     http://www.lotus.com/ldd/dominowiki.nsf/dx/domino-
 

     configuration-tuner




                                                                       15

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Domino Configuration Tuner

  • 1. Customer Self Assist with the Domino Configuration Tuner Harry Peebles | DCT Technical Lead | Westford, MA, USA ®
  • 2. Customer Self Assist The Domino Configuration Tuner (DCT) is a serviceability tool to  help Domino administrators be more self sufficient DCT identifies key configuration issues across a customer domain  Reports contain a detailed explanation and supporting  documentation for all captured issues – Detailed description, suggested mitigations, pointer to related technotes, pointer to discussion topic on Domino Wiki The level of report completeness enables customers to correct  potential failures DCT provides base-line assessment for field service  representatives when initiating customer engagements 2
  • 3. The Catalog of Configuration Rules DCT catalog is version aware  – Report content is adjusted appropriately for the observed version of Domino and it's host OS The catalog supports versions of Domino, 7.0 and higher  Reports for unsupported versions are generated with the  appropriately caveat that explanations and recommendations may not apply consistently Collection of source data configuration settings  – Currently collecting notes.ini, server documents, configuration documents, console commands, statistics 3
  • 4. DCT Availability and Requirements Shipping simultaneously with N/D 8.5  Available outside of the Domino release cycle to any customer, free  of charge A Notes application, delivered as a template, DCT.NTF  Available for download, as well as being distributed with the 8.5  Domino Administrator client Future revisions downloaded via 'check for updates' feature  Runs under Notes, 8.0 or higher, standard or basic client  Is an 'observer' that requires no change to a customer domain  configuration 4
  • 6. Server selection and scan initiation 6
  • 7. Report summary with servers and rules 7
  • 8. Detail Report – Run web agents concurrently 8
  • 9. Detail Report – Run web agents concurrently 9
  • 10. Detail Report – Links to relevant documents 10
  • 11. Detail Report – Links to on-line reference material 11
  • 12. Detail Report – Links to sister Wiki entries 12
  • 14. Preferences ... optionally ignore some rules
  • 15. Domino Configuration Tuner project status The following link is to the DCT entry in the Notes and Domino  wiki. Up-to-date information will be posted there regarding all DCT details. http://www.lotus.com/ldd/dominowiki.nsf/dx/domino-  configuration-tuner 15