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Digital transformation in
the society: how to
safeguard rights and
freedoms?
HILLE HINSBERG
www.proudengineers.com
 How is the story of transforming
Estonia into digital society connected
with democracy and civic rights?
 Are words like involvement, trust and
accountability becoming obsolete or
can they be part of the design?
 What is the role of governments, civil
society organizations and citizens in
the digitalized world?
• Internet Everywhere
• Strong Digital Identity
• Data Interoperability
• Trust
• Privacy and Protection
• No Legacy
• Continuous Amusement
7 Principles of Digital Society
Universal Internet Access
• Connectivity is not a convenience, but a necessity.
• Digital services versus digital interaction and participation: how to grant safe
access?
• Digital life presents challenges for human rights and democratic governance
– Freedom on The Net: democratic governments have an obligation to craft
regulations that enable users to express themselves freely, share
information across borders, and hold the powerful to account.
Strong Digital Identity
• Digital hygiene: ensure that people can authenticate themselves in a
convenient manner when using digital services.
• Citizens need to access public and private services in the same way to
establish their ownership of their data.
• Civic activism: how to onboard and protect platform users?
The story of Citizen assembly
Data exchange AND trust
• Infrastructure and incentives are needed for government agencies as well
as businesses to securely share data. This enables services to be
automated, and better use of public data for innovation.
• Efficiency and keeping promises creates trust.
• Civic tech can build social capital and call for accountability – Citizen.os
Privacy and protection
• People should know who has access to their data and have a way to control
this (data tracker)
• Agreeing on data management standards across government. Ensure
access to open data and its re-use for public benefit.
• Accountability of algorithms. Transparency mechanisms can provide
information about algorithmic systems to the general public
Continuous amusement
• People should constantly see new features and ideas to keep them
engaged and demanding more. I-voting!
• Estonia offers a testing environment, Digital Testbed Framework to develop
and validate proof-of-concepts with the access to e-government solutions
and technology. The solutions will be made available in Estonian open
source code repository.
Some ideas and suggestions
• Make it clear who is behind the device. Create and use electronic
authentication and signature solutions to safeguard activism
• Take control of your own data. Make better use of the data that you already
have.
• Governments are pushing AI, biometric surveillance, and big-data tools.
This needs to be balanced by transparency, independent oversight, and
redress procedures.
• Experiment and tolerate the failure. Innovation sandboxes allow to test
solutions even for the most complicated issues.
Let´s build the digital future
together!
Hille Hinsberg
Governance expert
hille.hinsberg@proudengineers.com

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Digital transformation in the society: how to safeguard rights and freedoms?

  • 1. Digital transformation in the society: how to safeguard rights and freedoms? HILLE HINSBERG www.proudengineers.com
  • 2.  How is the story of transforming Estonia into digital society connected with democracy and civic rights?  Are words like involvement, trust and accountability becoming obsolete or can they be part of the design?  What is the role of governments, civil society organizations and citizens in the digitalized world?
  • 3. • Internet Everywhere • Strong Digital Identity • Data Interoperability • Trust • Privacy and Protection • No Legacy • Continuous Amusement 7 Principles of Digital Society
  • 4. Universal Internet Access • Connectivity is not a convenience, but a necessity. • Digital services versus digital interaction and participation: how to grant safe access? • Digital life presents challenges for human rights and democratic governance – Freedom on The Net: democratic governments have an obligation to craft regulations that enable users to express themselves freely, share information across borders, and hold the powerful to account.
  • 5. Strong Digital Identity • Digital hygiene: ensure that people can authenticate themselves in a convenient manner when using digital services. • Citizens need to access public and private services in the same way to establish their ownership of their data. • Civic activism: how to onboard and protect platform users? The story of Citizen assembly
  • 6. Data exchange AND trust • Infrastructure and incentives are needed for government agencies as well as businesses to securely share data. This enables services to be automated, and better use of public data for innovation. • Efficiency and keeping promises creates trust. • Civic tech can build social capital and call for accountability – Citizen.os
  • 7. Privacy and protection • People should know who has access to their data and have a way to control this (data tracker) • Agreeing on data management standards across government. Ensure access to open data and its re-use for public benefit. • Accountability of algorithms. Transparency mechanisms can provide information about algorithmic systems to the general public
  • 8. Continuous amusement • People should constantly see new features and ideas to keep them engaged and demanding more. I-voting! • Estonia offers a testing environment, Digital Testbed Framework to develop and validate proof-of-concepts with the access to e-government solutions and technology. The solutions will be made available in Estonian open source code repository.
  • 9. Some ideas and suggestions • Make it clear who is behind the device. Create and use electronic authentication and signature solutions to safeguard activism • Take control of your own data. Make better use of the data that you already have. • Governments are pushing AI, biometric surveillance, and big-data tools. This needs to be balanced by transparency, independent oversight, and redress procedures. • Experiment and tolerate the failure. Innovation sandboxes allow to test solutions even for the most complicated issues.
  • 10. Let´s build the digital future together! Hille Hinsberg Governance expert hille.hinsberg@proudengineers.com

Editor's Notes

  1. Principles are universal