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Welcome! 
2
Analytics and making the 
most of your data 
Mike Jessop - Strawberry
Agenda 
- Analytics and making the most of your data 
(18:15 - 18:50) 
- Break - Meet and greet (18:50 - 19:10) 
- Q/A (19:10 - 19:45) 
- Beers and breakout (19:45 - 20:00) 
- End. (20:00)
Data and Analytics 
â—Ź Web Analytics (An overview) 
â—Ź Google Analytics 
â—Ź Goals, Events, Tracking and KPIs 
â—Ź Connecting the dots 
â—Ź A/B Testing 
â—Ź Making better decisions.
Marketing and uncertainty 
“Half of my marketing works, I 
just don’t know which half” - 
Someone….Annoyingly. 
NOT ANYMORE!!
We tag and track 
anything/everything!!
The culprits 
Ebay - 22 tags 
ASOS - 31 tags 
ThisisHull - 62 tags 
Facebook - 239 tags 
The Guardian - 16 tags 
*tags brought to you by WASP
What are they doing? 
- Personalising content 
- Serving ad content 
- tracking your onsite interaction 
- recording your activity 
- A/B testing your experience 
- Pulling your information from 3rd party 
sources
Why?? 
To Get MORE Data!
…..A History.
A history... 
â—Ź Urchin on Demand created an analytics 
package (Hence UA-xxxxxx-x) 
â—Ź You could buy a license for $4,995 
â—Ź Google bought Urchin in 2005 
â—Ź It is now the most popular website analytics 
tool in the world. 
● If you don’t have it get it, if you have it, use 
it!
What can you find? 
â—Ź Visitor numbers 
â—Ź Best performing channels 
â—Ź Page performance 
â—Ź Visitor performance 
â—Ź Ecommerce data 
â—Ź Downloads, video views, goal completions
What you can do 
â—Ź Setup automated real time dashboard, alerts 
and reports 
â—Ź Create custom goals 
● Identify what pages aren’t performing on 
your site. 
â—Ź Identify seasonal trends 
â—Ź Forecast 
â—Ź Find out what works!...and do more of that.
What you can do 
â—Ź Setup Automated dashboard, alerts 
â—Ź Create custom goals 
● Identify what pages aren’t performing on 
your site. 
â—Ź Identify seasonal trends 
â—Ź Forecast 
â—Ź Find out what works!...and do more of that.
What you can do 
â—Ź Setup Automated dashboard, alerts 
â—Ź Create custom goals 
● Identify what pages aren’t performing on 
your site. 
â—Ź Identify seasonal trends 
â—Ź Forecast 
â—Ź Find out what works!...and do more of that.
Spot Trends!
Find out what works!
What I’m looking at… 
â—Ź Attribution Modelling 
â—Ź Conversion Paths 
â—Ź A/B Testing 
â—Ź Dynamic Telephone Numbers
Attribution Modelling 
â—Ź Correctly attributing your activity! 
â—Ź Visitor journeys are more complicated 
â—Ź First interaction or last? 
â—Ź Email and Social can seek comfort.
Conversion Paths 
â—Ź Customer paths are long!!! 
â—Ź Find out popular paths 
â—Ź What started their 
journey?
A/B Testing
Dynamic Telephone Numbers 
Email Traffic 
PPC 
Social/ Keyword Specific
Connecting the dots 
â—Ź Remarketing - Personalising ads based on 
activity. 
â—Ź Facebook integration - Gather data about 
your fans. 
â—Ź Email activity based on user interaction 
â—Ź Email based on customer purchase or 
browsing
Social monitoring 
WE NEED 
ANOTHER 
PRESENTATION
Recap 
â—Ź Digital Marketing is all about data 
â—Ź Google Analytics is FREE! 
â—Ź Attribution gives you the real deal 
â—Ź A/B testing can help dramatically improve 
site performance 
â—Ź Begin to track offline performance and 
integrate with CRM.
Agenda 
- Analytics and making the most of your data (18: 
15 - 18:50) 
- Break - Meet and Greet (18:50 - 19:10) 
- Q/A (19:10 - 19:45) 
- Beers and Breakout (19:45 - 20:00) 
- End. (20:00)
One more thing...
….Thanks 
@michaeljessop 
Mike.jessop@strawberry.co.uk