Design Teams
DESIGNING
March 24, 2018
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● Designing Teams
● 3 Pillars
● Strategies
● Examples
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What, Why, How,
teams function
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3 PILLARS OF EFFECTIVE DESIGN TEAMS
1. Foundation
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2. Output
3. Management
# 1
Foundation
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#1 FOUNDATION
Drives Behaviour
The Reason For Being
More Committed Teams
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Share sense of purpose
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SHARE SENSE OF PURPOSE
Engagement
More $$$
15% more productivity
30% great customer satisfaction
18% higher revenue per employee
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Mission, Values
Standups
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[EXAMPLES]
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OKRs,
Regular Syncs
Just Hangout
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[EXAMPLES]
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Focused, empowered
leadership
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FOCUSED, EMPOWERED LEADERSHIP
Autonomy
Executive Access
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Initiatives
Near The Table
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[EXAMPLES]
# 2
Output
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#2 OUTPUT
Making Stuff!
Produce sufficient, robust
and relevant work
Skills
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Deliver at all levels
of scale
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DELIVER AT ALL LEVELS OF SCALE
Value at every level
Solve big problems
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GV Design Sprint
Designing the Ultimate Onboarding
Experience - Read on Medium
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[EXAMPLES]
# 3
Management
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#3 MANAGEMENT
Long-term health
Lack of training
Output & Retention
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Treat team members as
people, not resources
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TREAT TEAM MEMBERS AS PEOPLE, NOT RESOURCES
Respected as individuals
Give recognition
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Humans
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[EXAMPLES]
Kudos
Experiment
Foster a collaborative
environment
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FOSTER A COLLABORATIVE ENVIRONMENT
Shared knowledge and expertise
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Diverse backgrounds
Supportive environment
Raffle
Interests
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[EXAMPLES]
Recap
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12 Qualities of
Effective Design
Teams
Shared Sense of Purpose
Focused, Empowered, Leadership
Authentic User Empathy
Understand, Articulate, and Create Value
Deliver at All Levels of Scale
Establish and Uphold Standards of Quality
Value Delivery Over Perfection
Teams Are Made of People, Not Resources
Diversity of Perspective and Background
Foster a Collaborative Environment
Manage Operations Effectively
1. Foundation
2. Output
3. Management
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BY PETER MERHOLZ & KRISTIN SKINNER
Org Design for Design Orgs
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Building and Managing In-House Teams
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rework.withgoogle.com
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How can we help our peers reach their
potential?
Are we setting the right behaviours, or
examples for others?
If tomorrow you were a manager,
what would you do?
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March 24, 2018

[DevDay2019] Designing design teams - Christopher Nguyen, UX Manager at Wizeline