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Dell APEX Private Cloud can
provide faster application response
times in a VDI environment
The Dell APEX solution outperformed a comparable Amazon
WorkSpaces solution using the Login Enterprise benchmark
For organizations and institutions that provide remote virtual desktops
at scale, users need a fast and reliable platform they can depend on.
By choosing the right cloud option, organizations can provide their
users with a better virtual desktop infrastructure (VDI) experience and
faster application response times, which can lead to a more productive
workforce. With multiple cloud options available, both public and
private, it can be difficult to know which is right for your organization
and your users.
To compare the user experience and application response times of VDI
solutions hosted by Dell APEX Private Cloud and Amazon WorkSpaces,
we used the Login Enterprise benchmark, which is a tool for measuring
app performance on virtual machines (VMs). We found that the Dell APEX
solution delivered a 14.9 percent overall faster application response time
than the Amazon WorkSpaces solution we tested. Both solutions achieved
strong Login Enterprise End User Experience (EUX) scores. Our Dell
environment also supported 500 users across all four nodes while only
requiring 68.7 percent CPU usage. These results indicate that organizations
deciding which cloud option to use for their VDI could provide their users
with faster application response times and a strong user experience by
choosing Dell APEX Private Cloud.
Room to grow
500 users generated under
70% CPU usage
Faster application
response time
14.9% overall faster application
response time
Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised)
A Principled Technologies report: Hands-on testing. Real-world results.
Provide a strong user experience by
choosing Dell APEX Private Cloud
To evaluate the experience users could expect from these two VDI
environments, we used the Login Enterprise End User Experience
(EUX) score. Login VSI created the score using feedback from
humans using virtual machines. According to Login VSI, the score
is based on four actions:
• Launch a complete application with UI
until it is ready for user input
• Keyboard input processing
• CPU-heavy actions
• Actions that mix CPU and disk IO2
We found that both environments offered strong Login Enterprise
EUX performance. The Dell APEX Private Cloud environment
achieved a Login Enterprise EUX score of 7.9, which was
comparable to the 8.0 score the Amazon WorkSpaces environment
achieved. This indicates that choosing Dell APEX Private Cloud to
deploy your VDI could provide a strong experience for users.
How we tested
We used a four-node Dell APEX Private Cloud VDI cluster and an
infrastructure cluster. The infrastructure cluster hosted VMware Horizon®
,
Active Directory®
, and 20 launcher VMs. The launcher VMs initiated our
individual client workloads for each of our virtual desktops. The Dell
APEX Private Cloud cluster hosted our pool of user VMs.
We set up an Amazon WorkSpaces environment with comparable
specs. We used the Login Enterprise benchmark to evaluate the user
experience and application response time of the Dell APEX Private
Cloud and Amazon WorkSpaces VDI environments. The Login
Enterprise End User Experience (EUX) score measures the experience
that actual users might have when using a virtual machine. It is
important to know that the EUX score encompasses user experience
elements beyond application response times. The application response
time reflects how long users might find themselves waiting while
using the environment. We based our workload on the knowledge
worker workload. For more information visit https://support.loginvsi.
com/hc/en-us/articles/360001046100-Login-VSI-Workloads-Default-
workloads-information.
Private cloud vs.
public cloud
A private cloud is
infrastructure that an
organization hosts,
often on-premises. An
organization usually
hosts a public cloud off-
premises and a third-party
cloud service provider
(CSP) offers this service.
According to Dell, APEX
Private Cloud allows you
to “simplify operations
with built-in lifecycle
automation capabilities
with infrastructure owned
and deployed by Dell.”1
Comparable Login
Enterprise EUX score
7.9
Higher is better
8.0
Dell APEX
Private Cloud
Amazon
WorkSpaces
Figure 1: Login Enterprise EUX scores for
the VDI environments we tested. Higher is
better. Source: Principled Technologies
Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 2
Unlock productivity for users working from anywhere
By reducing the amount of time VDI users spend waiting on applications, organizations can potentially increase
productivity. We totaled the average application response times for both the Dell APEX Private Cloud and
Amazon WorkSpaces VDI environments and calculated the difference. (See the science behind the report for
more details.) We found the Dell APEX Private Cloud environment offered an average of 14.9 percent overall
faster application response time than the Amazon WorkSpaces environment. This means choosing Dell APEX
Private Cloud to deploy your VDI could save your users time, which could boost productivity.
Dell APEX Private Cloud
According to Dell, APEX Private
Cloud is “perfect for getting started
with cloud or expanding your data
center out to the edge.”5
Dell
provides users of APEX Private Cloud
with a single point of contact to
assist with their cloud maintenance
and needs. Dell says that the service
provides a small footprint and
features built-in lifecycle automation.6
For more information about
Dell APEX Private Cloud, visit
https://www.dell.com/en-us/dt/apex/
cloud-services/private-cloud.htm.
14.9% overall faster application response times in Login Enterprise
Time (seconds) | Lower is better
Microsoft
Word
Microsoft
Excel®
Microsoft
PowerPoint®
Microsoft
Outlook®
Microsoft
Edge
14.324
Dell APEX Private Cloud Amazon WorkSpaces
16.850
3.109
3.336
3.694
3.597
4.973
4.432
4.99
2.821
0.084
0.108
Figure 2: Application response times in seconds of the VDI environments we tested using Login Enterprise. Lower is better.
Source: Principled Technologies.
About Login Enterprise
The Login Enterprise platform offers a 360° agentless approach to
managing the performance, cost, and capacity of virtual desktops and
applications. Login VSI, the company behind Login Enterprise, claims
the technology offers a holistic view of the delivery chain of service,
from production to delivery and across locations, and works alongside
existing vendor, monitoring, and service desk tools.3
About Login Enterprise EUX score
According to Login VSI, the Login Enterprise “EUX score (End User
Experience score) represents the performance of any windows
machine (virtual, physical, cloud or on premises) and ranks it between
0 and 10” as a user experiences it.4
Login VSI used real human
feedback from users working on real virtual machines to develop the
metrics, so it attempts to assign a score that is an accurate assessment
of the actual experience users can expect using a virtual machine.
Learn more about Login Enterprise at https://www.loginvsi.com/
products/login-enterprise-platform-overview/.
Up to 12.2%
faster on
PowerPoint
Up to 76.8%
faster on
Outlook
Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 3
Conclusion
As remote and hybrid work have become more common,
providing VDI users with more secure and seamless access has
become more important. By choosing the right cloud option,
your organization can maximize the productivity of your users
and minimize the amount of down time. When we compared
the user experience and application response times of a Dell
APEX Private Cloud environment to those of an Amazon Web
Services environment, we found that the Dell APEX Private
Cloud environment achieved a similar EUX score and provided
faster application response time than the Amazon WorkSpaces
environment which could mean your users could spend less
time waiting, and more time being productive.
1. Login VSI, “Login Enterprise EUX Score,” accessed
December 9, 2022, https://support.loginvsi.com/hc/en-
us/articles/4408717958162-Login-Enterprise-EUX-Score-.
2. Login VSI, “Digital Workspace Reliability,” accessed
December 9, 2022,https://www.loginvsi.com.
3. Login VSI, “Login Enterprise For 360° Proactive Visibility,
accessed January 25, 2023, https://www.loginvsi.com.”
4. Login VSI, “Login Enterprise EUX Score.”
5. Dell, “APEX Private Cloud,” accessed December 9, 2022,
https://www.dell.com/apex-private-cloud
6. Dell, “APEX Private Cloud.”
7. Intel, “3rd
Gen Intel®
Xeon®
Scalable Processors,” ac-
cessed March 23, 2023, https://www.intel.com/content/
www/us/en/products/docs/processors/xeon/3rd
-gen-xe-
on-scalable-processors-brief.html.
Principled Technologies is a registered trademark of Principled Technologies, Inc.
All other product names are the trademarks of their respective owners.
For additional information, review the science behind this report.
Principled
Technologies®
Facts matter.®
Principled
Technologies®
Facts matter.®
This project was commissioned by Dell Technologies.
Read the science behind this report at https://facts.pt/4lwB2nK
About the Intel Xeon Gold
6338 Processor
Part of the 3rd
Generation Intel Xeon
Scalable Processor family, the Intel
Xeon Gold 6338 Processor has 32
cores, 64 threads, a maximum turbo
frequency of 3.20 GHz, a processor
base frequency of 2.00 GHz, and a
48MB cache. According to Intel, this
processor family offers optimization
for “cloud, enterprise, HPC, network,
security, and IoT workloads with 8
to 40 powerful cores and a wide
range of frequency, feature, and
power levels.”7
Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 4

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Dell APEX Private Cloud can provide faster application response times in a VDI environment

  • 1. Dell APEX Private Cloud can provide faster application response times in a VDI environment The Dell APEX solution outperformed a comparable Amazon WorkSpaces solution using the Login Enterprise benchmark For organizations and institutions that provide remote virtual desktops at scale, users need a fast and reliable platform they can depend on. By choosing the right cloud option, organizations can provide their users with a better virtual desktop infrastructure (VDI) experience and faster application response times, which can lead to a more productive workforce. With multiple cloud options available, both public and private, it can be difficult to know which is right for your organization and your users. To compare the user experience and application response times of VDI solutions hosted by Dell APEX Private Cloud and Amazon WorkSpaces, we used the Login Enterprise benchmark, which is a tool for measuring app performance on virtual machines (VMs). We found that the Dell APEX solution delivered a 14.9 percent overall faster application response time than the Amazon WorkSpaces solution we tested. Both solutions achieved strong Login Enterprise End User Experience (EUX) scores. Our Dell environment also supported 500 users across all four nodes while only requiring 68.7 percent CPU usage. These results indicate that organizations deciding which cloud option to use for their VDI could provide their users with faster application response times and a strong user experience by choosing Dell APEX Private Cloud. Room to grow 500 users generated under 70% CPU usage Faster application response time 14.9% overall faster application response time Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) A Principled Technologies report: Hands-on testing. Real-world results.
  • 2. Provide a strong user experience by choosing Dell APEX Private Cloud To evaluate the experience users could expect from these two VDI environments, we used the Login Enterprise End User Experience (EUX) score. Login VSI created the score using feedback from humans using virtual machines. According to Login VSI, the score is based on four actions: • Launch a complete application with UI until it is ready for user input • Keyboard input processing • CPU-heavy actions • Actions that mix CPU and disk IO2 We found that both environments offered strong Login Enterprise EUX performance. The Dell APEX Private Cloud environment achieved a Login Enterprise EUX score of 7.9, which was comparable to the 8.0 score the Amazon WorkSpaces environment achieved. This indicates that choosing Dell APEX Private Cloud to deploy your VDI could provide a strong experience for users. How we tested We used a four-node Dell APEX Private Cloud VDI cluster and an infrastructure cluster. The infrastructure cluster hosted VMware Horizon® , Active Directory® , and 20 launcher VMs. The launcher VMs initiated our individual client workloads for each of our virtual desktops. The Dell APEX Private Cloud cluster hosted our pool of user VMs. We set up an Amazon WorkSpaces environment with comparable specs. We used the Login Enterprise benchmark to evaluate the user experience and application response time of the Dell APEX Private Cloud and Amazon WorkSpaces VDI environments. The Login Enterprise End User Experience (EUX) score measures the experience that actual users might have when using a virtual machine. It is important to know that the EUX score encompasses user experience elements beyond application response times. The application response time reflects how long users might find themselves waiting while using the environment. We based our workload on the knowledge worker workload. For more information visit https://support.loginvsi. com/hc/en-us/articles/360001046100-Login-VSI-Workloads-Default- workloads-information. Private cloud vs. public cloud A private cloud is infrastructure that an organization hosts, often on-premises. An organization usually hosts a public cloud off- premises and a third-party cloud service provider (CSP) offers this service. According to Dell, APEX Private Cloud allows you to “simplify operations with built-in lifecycle automation capabilities with infrastructure owned and deployed by Dell.”1 Comparable Login Enterprise EUX score 7.9 Higher is better 8.0 Dell APEX Private Cloud Amazon WorkSpaces Figure 1: Login Enterprise EUX scores for the VDI environments we tested. Higher is better. Source: Principled Technologies Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 2
  • 3. Unlock productivity for users working from anywhere By reducing the amount of time VDI users spend waiting on applications, organizations can potentially increase productivity. We totaled the average application response times for both the Dell APEX Private Cloud and Amazon WorkSpaces VDI environments and calculated the difference. (See the science behind the report for more details.) We found the Dell APEX Private Cloud environment offered an average of 14.9 percent overall faster application response time than the Amazon WorkSpaces environment. This means choosing Dell APEX Private Cloud to deploy your VDI could save your users time, which could boost productivity. Dell APEX Private Cloud According to Dell, APEX Private Cloud is “perfect for getting started with cloud or expanding your data center out to the edge.”5 Dell provides users of APEX Private Cloud with a single point of contact to assist with their cloud maintenance and needs. Dell says that the service provides a small footprint and features built-in lifecycle automation.6 For more information about Dell APEX Private Cloud, visit https://www.dell.com/en-us/dt/apex/ cloud-services/private-cloud.htm. 14.9% overall faster application response times in Login Enterprise Time (seconds) | Lower is better Microsoft Word Microsoft Excel® Microsoft PowerPoint® Microsoft Outlook® Microsoft Edge 14.324 Dell APEX Private Cloud Amazon WorkSpaces 16.850 3.109 3.336 3.694 3.597 4.973 4.432 4.99 2.821 0.084 0.108 Figure 2: Application response times in seconds of the VDI environments we tested using Login Enterprise. Lower is better. Source: Principled Technologies. About Login Enterprise The Login Enterprise platform offers a 360° agentless approach to managing the performance, cost, and capacity of virtual desktops and applications. Login VSI, the company behind Login Enterprise, claims the technology offers a holistic view of the delivery chain of service, from production to delivery and across locations, and works alongside existing vendor, monitoring, and service desk tools.3 About Login Enterprise EUX score According to Login VSI, the Login Enterprise “EUX score (End User Experience score) represents the performance of any windows machine (virtual, physical, cloud or on premises) and ranks it between 0 and 10” as a user experiences it.4 Login VSI used real human feedback from users working on real virtual machines to develop the metrics, so it attempts to assign a score that is an accurate assessment of the actual experience users can expect using a virtual machine. Learn more about Login Enterprise at https://www.loginvsi.com/ products/login-enterprise-platform-overview/. Up to 12.2% faster on PowerPoint Up to 76.8% faster on Outlook Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 3
  • 4. Conclusion As remote and hybrid work have become more common, providing VDI users with more secure and seamless access has become more important. By choosing the right cloud option, your organization can maximize the productivity of your users and minimize the amount of down time. When we compared the user experience and application response times of a Dell APEX Private Cloud environment to those of an Amazon Web Services environment, we found that the Dell APEX Private Cloud environment achieved a similar EUX score and provided faster application response time than the Amazon WorkSpaces environment which could mean your users could spend less time waiting, and more time being productive. 1. Login VSI, “Login Enterprise EUX Score,” accessed December 9, 2022, https://support.loginvsi.com/hc/en- us/articles/4408717958162-Login-Enterprise-EUX-Score-. 2. Login VSI, “Digital Workspace Reliability,” accessed December 9, 2022,https://www.loginvsi.com. 3. Login VSI, “Login Enterprise For 360° Proactive Visibility, accessed January 25, 2023, https://www.loginvsi.com.” 4. Login VSI, “Login Enterprise EUX Score.” 5. Dell, “APEX Private Cloud,” accessed December 9, 2022, https://www.dell.com/apex-private-cloud 6. Dell, “APEX Private Cloud.” 7. Intel, “3rd Gen Intel® Xeon® Scalable Processors,” ac- cessed March 23, 2023, https://www.intel.com/content/ www/us/en/products/docs/processors/xeon/3rd -gen-xe- on-scalable-processors-brief.html. Principled Technologies is a registered trademark of Principled Technologies, Inc. All other product names are the trademarks of their respective owners. For additional information, review the science behind this report. Principled Technologies® Facts matter.® Principled Technologies® Facts matter.® This project was commissioned by Dell Technologies. Read the science behind this report at https://facts.pt/4lwB2nK About the Intel Xeon Gold 6338 Processor Part of the 3rd Generation Intel Xeon Scalable Processor family, the Intel Xeon Gold 6338 Processor has 32 cores, 64 threads, a maximum turbo frequency of 3.20 GHz, a processor base frequency of 2.00 GHz, and a 48MB cache. According to Intel, this processor family offers optimization for “cloud, enterprise, HPC, network, security, and IoT workloads with 8 to 40 powerful cores and a wide range of frequency, feature, and power levels.”7 Dell APEX Private Cloud can provide faster application response times in a VDI environment March 2023 (Revised) | 4