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Decision Making
in Teams
A.R.M NIZZAD
HTTPS://AIINSPIRED.COM/
Outline
Decision
Making
in Teams
Objective
What is a team
Team based
Decision
Making
Nature of
Team
Factors
Affecting
Decision
making in
teams
Effective
Decision
Making
Consensus
Summary
Objective To understand the role of teams in decision making and
exploring the benefits of team based decision making
What is a Team
A team is a group of individuals (human or
non-human) working together to achieve
their goal.
[a] team is a group of people who are
interdependent with respect to information,
resources, knowledge and skills and who seek
to combine their efforts to achieve a
common goal - Thompson, Leigh (2008)
Importance of
Team based Decision making
 The need to pool diverse expertise in order to coordinate the
actions of all for a common goal
A team is a group of people working in coordination with
other people to achieve a common goal
It implies that the team members suppress their personal
objectives in favour of team’s one
Decisions made by groups are superior to the decisions of
individuals
Nature of Team
Teams are diverse in terms of socioeconomic, cultural,
gender and educational aspects
Members are perceived in different status such as high and
low
High status members have more influence on decision
making
Communication is directed to high status members
Low status members are more likely to accept the opinions
of high status members
Contd.
 There is a belief that men perform well in team
environment
 All female teams outperform all male teams
 Homogeneous groups are more likely to be affected by
group thinking
 Culturally more diverse group makes less risky decisions
than homogeneous groups.
Factors affecting
the team
decision
Group Size
Magnitude of Individual Bias
Location of the Bias
Normative Ideal
Effective
team
decision
making
Team Decision Making
procedures being used
must be known, shared
and understood.
What are often seen as
‘personality conflicts’
are usually just people
with unknown work
procedures.
Effective team
decision making
Choosing what decisions require just the
team leader (Unilateral)
Or
Needs input from the team – BUT the
team leader, who is accountable for the
output of the team, makes the decision
(Consultative)
Or The entire team will share and then
decide AS A TEAM what to do (Group)
Requires planning and forethought.
Getting consensus on Decision making
Consensus,
Used appropriately, can result in high-
quality decisions that the entire team
supports and works to implement.
Used inappropriately, it can be a huge
waste of time and a source of
frustration.
Examples of decisions for which
consensus is appropriate:
Setting project goals
Picking a time for the team to meet
Examples of decisions for which
consensus is inappropriate:
Determining what method to use for
reporting data and information
Selecting how / where to print
paperwork
Reaching
Consensus
Don’t just sell idea… ask questions.
Seek ways to address concerns of all… look for the
“win/win” opportunities.
Search for core issues: what’s important to the other
person?
Listen with an open mind.
Try arguing the other side to ensure you really understand
it.
Don’t allow any member to dominate.
Hold out for more discussion if you don’t agree.
References 1. Thompson, Leigh (2008). Making the team : a guide for
managers (3rd ed.). Pearson/Prentice Hall. ISBN
9780131861350.
2. Chapman G B and Sonnenbert F A (eds) (2000) Chapter
10: Team Medical Decision Making, in Decision Making In
Health Care: Theory, Psychology and Applications,
Cambridge University Press, USA
3. Eddy D (1993) Broadening the responsibilities of
Practitioners: The team approach, Vol.269, pp.1849-1855
United as a team We Stand! Divided as individuals we fall!
Thank you

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Decision making in teams

  • 1. Decision Making in Teams A.R.M NIZZAD HTTPS://AIINSPIRED.COM/
  • 2. Outline Decision Making in Teams Objective What is a team Team based Decision Making Nature of Team Factors Affecting Decision making in teams Effective Decision Making Consensus Summary
  • 3. Objective To understand the role of teams in decision making and exploring the benefits of team based decision making
  • 4. What is a Team A team is a group of individuals (human or non-human) working together to achieve their goal. [a] team is a group of people who are interdependent with respect to information, resources, knowledge and skills and who seek to combine their efforts to achieve a common goal - Thompson, Leigh (2008)
  • 5. Importance of Team based Decision making  The need to pool diverse expertise in order to coordinate the actions of all for a common goal A team is a group of people working in coordination with other people to achieve a common goal It implies that the team members suppress their personal objectives in favour of team’s one Decisions made by groups are superior to the decisions of individuals
  • 6. Nature of Team Teams are diverse in terms of socioeconomic, cultural, gender and educational aspects Members are perceived in different status such as high and low High status members have more influence on decision making Communication is directed to high status members Low status members are more likely to accept the opinions of high status members
  • 7. Contd.  There is a belief that men perform well in team environment  All female teams outperform all male teams  Homogeneous groups are more likely to be affected by group thinking  Culturally more diverse group makes less risky decisions than homogeneous groups.
  • 8. Factors affecting the team decision Group Size Magnitude of Individual Bias Location of the Bias Normative Ideal
  • 9. Effective team decision making Team Decision Making procedures being used must be known, shared and understood. What are often seen as ‘personality conflicts’ are usually just people with unknown work procedures.
  • 10. Effective team decision making Choosing what decisions require just the team leader (Unilateral) Or Needs input from the team – BUT the team leader, who is accountable for the output of the team, makes the decision (Consultative) Or The entire team will share and then decide AS A TEAM what to do (Group) Requires planning and forethought.
  • 11. Getting consensus on Decision making Consensus, Used appropriately, can result in high- quality decisions that the entire team supports and works to implement. Used inappropriately, it can be a huge waste of time and a source of frustration. Examples of decisions for which consensus is appropriate: Setting project goals Picking a time for the team to meet Examples of decisions for which consensus is inappropriate: Determining what method to use for reporting data and information Selecting how / where to print paperwork
  • 12. Reaching Consensus Don’t just sell idea… ask questions. Seek ways to address concerns of all… look for the “win/win” opportunities. Search for core issues: what’s important to the other person? Listen with an open mind. Try arguing the other side to ensure you really understand it. Don’t allow any member to dominate. Hold out for more discussion if you don’t agree.
  • 13. References 1. Thompson, Leigh (2008). Making the team : a guide for managers (3rd ed.). Pearson/Prentice Hall. ISBN 9780131861350. 2. Chapman G B and Sonnenbert F A (eds) (2000) Chapter 10: Team Medical Decision Making, in Decision Making In Health Care: Theory, Psychology and Applications, Cambridge University Press, USA 3. Eddy D (1993) Broadening the responsibilities of Practitioners: The team approach, Vol.269, pp.1849-1855
  • 14. United as a team We Stand! Divided as individuals we fall! Thank you