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Corporate presentation




May 2011 5, 2009
November
Content


   •   Our vision
   •   Our l b l
       O global reach
                    h
   •   Our strategy
   •   Our business
   •   Our corporate social responsibility
   •   Our results
   •   Our future perspective




                                             Corporate Presentation
                                                       May 2011
                                                            Slide 2
Our vision




             Corporate Presentation
                       May 2011
                            Slide 3
Our vision


   We inspire individuals and organisations to work more
   effectively and efficiently, and create greater choice in the
   domain of work, for the benefit of all concerned. As the
   world s
   world’s leading Human Resources services group – a
   business that has a positive impact on millions of people
   every day – we are conscious of our global role.




                                                          For more information:
                                                  www.adecco.com/AboutAdecco

                                                     Corporate Presentation
                                                               May 2011
                                                                    Slide 4
Our global reach




                   Corporate Presentation
                             May 2011
                                  Slide 5
Our global reach




   Adecco Group operates
   in over 60 countries
   and territories worldwide




We help over 700,000 people find work     The Adecco Group is the world’s leading
every day through our network             provider of HR solutions The services
                                                            solutions.
of more than 32,000 full-time employees   offered fall into the broad categories of
and over 5,500 offices in                 temporary staffing, permanent placement,
over 60 countries and territories.        outsourcing, consulting and outplacement.

                                                                     Corporate Presentation
                                                                               May 2011
                                                                                    Slide 6
Our strategy




               Corporate Presentation
                         May 2011
                              Slide 7
Adecco Group strategy
Overview of staffing and other HR-related services market
                   g




                                              VMS (Vendor Management System)



                                                                       For more information:
                                                               www.adecco.com/AboutAdecco

                                                                  Corporate Presentation
                                                                            May 2011
                                                                                 Slide 8
Adecco Group strategy
Our twofold approach to the market
             pp




                                     Corporate Presentation
                                               May 2011
                                                    Slide 9
Our business




               Corporate Presentation
                         May 2011
                             Slide 10
Our business
General staffing*: g
               g global reach


    • Industrial and office focus                                     Geographical split of general staffing*
    • Flexible staffing solutions                                     FY 2010 75% of total group revenues
                                                                         2010,

    • Serve large global clients and mid-
      sized enterprises                                                                               36%   FRANCE
                                                                                                      13%   NORTH AMERICA
    • T
      Temporary and permanent
                      d           t                                                                    4%   UK & IRELAND

      placement                                                                                        7%   GERMANY & AUSTRIA
                                                                                                       8%   JAPAN
    • Assessment, training and integrated                                                              5%   ITALY
                                                                                                       4%   IBERIA
      human resources solutions
      h                     l ti                                                                       4%   NORDICS
                                                                                                       5%   BENELUX
                                                                                                       3%   SWITZERLAND
                                                                                                       2%   AUSTRALIA & NEW ZEALAND
                                                                                                       9%   EMERGING MARKETS




*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.   * Based on dedicated branches
The current slide still reflects the 2010 business structure.

                                                                                                             Corporate Presentation
                                                                                                                       May 2011
                                                                                                                           Slide 11
Our business
General staffing* – office: our activities
               g

                     Office
                   • Administrative / clerical
                   • Assistance
                   • Customer service
                   • Human resources
                   • Import/export
                   • Project management
                   • Purchasing
                   • Secretarial / PA
                     etc.

                     Adecco Office provides associates with
                     serial assignments, ensuring continuity
                     in the relationship.
                     S s a e e a ced through co t uous
                     Skills are enhanced t oug continuous
                     learning in challenging projects.




*As f January 1 2011 our business line structure h changed.
*A of J         1, 2011,        b i      li   t t     has h   d
The current slide still reflects the 2010 business structure.

                                                                  Corporate Presentation
                                                                            May 2011
                                                                                Slide 12
Our business
General staffing* – industrial: our activities
               g

                        Industrial
                    •   Assembly
                    •   Production
                    •   Machine operation
                    •   Mechanical trades
                    •   Warehousing
                    •   Packaging
                    •   Shipping and receiving
                    •   Bindery and fulfilment
                        etc.

                      Specialised solutions have been
                      developed for:
                    • Aerospace
                    • Automotive
                    • Construction
                    • Transport and logistics
                      etc.


*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.
The current slide still reflects the 2010 business structure.

                                                                      Corporate Presentation
                                                                                May 2011
                                                                                    Slide 13
Our business
Professional business*: global reach
                        g

    • Professional business lines                                     Geographical split of professional business*
    • High level specialist points of                                 FY 2010 25% of total group revenues
                                                                         2010,
      contact
    • Longer-lasting assignments                                                                        12%    FRANCE
                                                                                                        39%    NORTH AMERICA
    • Quality placements and services
                                                                                                        23%    UK & IRELAND
    • Short to long-term projects                                                                        5%    GERMANY & AUSTRIA
                                                                                                         4%    JAPAN
    • Secondment, permanent                                                                              2%    ITALY

      placements,
      placements temporary recruitment                                                                   3%    IBERIA
                                                                                                         4%    NORDICS
      solutions, outplacement, consulting                                                                3%    BENELUX
                                                                                                         1%    SWITZERLAND
      and managed solutions                                                                              4%    AUSTRALIA & NEW ZEALAND
                                                                                                      < 0.5%
                                                                                                        0 5%   EMERGING MARKETS




*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.   * Based on dedicated branches
The current slide still reflects the 2010 business structure.

                                                                                                                 Corporate Presentation
                                                                                                                           May 2011
                                                                                                                               Slide 14
Our business
Professional business lines* – our activities

                       Information Technology
                    • Sourcing and deploying highly skilled IT specialists
                      in
                      i mainstream and niche t h l i t meet clients‘
                           i t        d i h technologies to         t li t ‘
                      temporary, permanent and project needs.
                    • Serving clients with structured HR solutions such as
                      infrastructure management, testing services, recruitment
                      process outsourcing and multi language help desk
                               outsourcing,      multi-language      desk.



                       Engineering & Technical
                    • Providing the appropriate skilled engineers and
                      technical specialists for temporary, longer-term
                      secondment, and work package-based assignments.
                    • Major sectors of expertise including electronics
                      automotive and transportation, energy, oil & gas,
                      utilities, medical products, aerospace, chemicals &
                      raw materials.

*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.
The current slide still reflects the 2010 business structure.

                                                                                 Corporate Presentation
                                                                                           May 2011
                                                                                               Slide 15
Our business
Professional business lines* – our activities

                       Finance & Legal
                    • Serving our clients across commerce and industry,
                      financial services, b ki
                      fi     i l    i     banking, i
                                                   insurance, public practice,
                                                                bli      ti
                      law firms and corporate law departments
                    • Our global network consists of over 200 branch offices
                      in 17 countries operating under the following brands:
                      Adecco Finance Ajilon Finance Ajilon Legal DIS AG
                              Finance,        Finance,        Legal,
                      Finance, Jonathan Wren and Badenoch & Clark



                       Medical & Science
                    • Global outsourcing
                    • Quality management
                    • International Mobility




*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.
The current slide still reflects the 2010 business structure.

                                                                                 Corporate Presentation
                                                                                           May 2011
                                                                                               Slide 16
Our business
Professional business lines* – our activities

                       Sales, Marketing & Events
                    • Serving our clients with temporary assignments,
                      recruitment and selection of professionals to fully
                      managed teams
                    • Specialised in all your B-to-B and B-to-C touch points,
                      from call center solutions, promotions, merchandising,
                      sales to events



                       Human Capital Solutions
                    • Restructuring and talent management solutions for
                                  g                g
                      companies and organisations aiming to optimise their
                      human capital
                    • Under the global brand name of Lee Hecht Harrison,
                      the business line provides consulting services to
                      companies and organisations, while helping individuals
                      develop their career and leadership potential



*As of January 1 2011 our business line structure has changed
                1, 2011,                                   changed.
The current slide still reflects the 2010 business structure.

                                                                                Corporate Presentation
                                                                                          May 2011
                                                                                              Slide 17
Our business
 Professional business lines* – our activities
                   Recruitment Process Outsourcing (RPO)
                   • RPO serves companies to outsource the permanent
                     recruiting p
                              g process (
                                        (distinct from executive search and
                     traditional permanent staffing).
                   • RPO provides any or all in-house/corporate recruiting dept.
                     Services

                   Managed Service Provider (MSP) & VMS
                   • MSP supports a company’s outsourced contingent work-
                     force programme, i.e. management of the order fulfillment
                     process while the supplier network focuses on the
                     recruitment process The MSP programme delivers speed
                                  process.                               speed,
                     quality cost and compliance measured by service and
                     operational level agreements. Management of SOW and
                     third party service contracts may also be part of MSP.
                   • The Beeline VMS software provides organisations a leading
                     edge platform to manage contingent, temporary and consul-
                     ting personnel. It enables companies to manage costs and
                     risks and supplier performance while giving comprehensive
                     insight and unparalleled business intelligence.
*As of January 1, 2011, our business line structure has changed.
The current slide still reflects the 2010 business structure.
                                                                                   Corporate Presentation
                                                                                             May 2011
                                                                                                 Slide 18
Our corporate social responsibility




                                      Corporate Presentation
                                                May 2011
                                                    Slide 19
Adecco corporate social responsibility
Prioritising activities
           g




    Stakeholders                          Global Programmes
       Employees                           Excellence
       Customers & Shareholders            Excellence Awards
                                           Skills
             y
       Society
                                           Win4Youth
                                           Wi 4Y th
                                           Integration
                                           IOC Athlete Career Programme
                                           IPC Athlete Career Programme
                                                                  For more information:
                                         www.adecco.com/Corporate social responsibility

                                                             Corporate Presentation
                                                                       May 2011
                                                                           Slide 20
Our results




              Corporate Presentation
                        May 2011
                            Slide 21
Q1 2011 results summary

                                                                              Reported                          Variance (11 vs. 10) in percent
                                                                                                               0.0 Reported    50.0
                                                                                                                               Organic1)        100.0
                                                          0                        EUR m       % of rev.


  Revenues
  Re en es                                               0                          4,915
                                                                                    4 915                                 24
                                                                                                                         18

  Gross profit                                           0      0.0%                  854       17.4%
                                                                                                                          20
                                                                                                                        13

  SG&A                                                   0      0.0%                  682       13.9%
                                                                                                                        14
                                                                                                                    6

           2)
                                                                                      175
                                                                                                                                48
  EBITA before integration costs                                                                  3.6%
                                                                                                                               43

           2)
                                                         0                            172
                                                                                                                                  53
  EBITA                                                         0.0%                              3.5%
                                                                                                                                 47

  Operating income                                       0                            158
                                                                                                                                     57
                                                                0.0%                              3.2%


  Net income attributable to                                                                                                               77
                                                                0.0%                  100         2.0%
  Adecco shareholders



  1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions.
                                                                                      acquisitions
  2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

                                                                                                                                   Corporate Presentation
                                                                                                                                             May 2011
                                                                                                                                                  Slide 22
Revenues and EBITA by segment
Q1 2011 vs. Q1 2010
                                                                                                       Revenues                      EBITA2)
                                                                                                                        organic 1)
                                                                                                               EUR m   yoy growth         EUR m       margin

                                                    29%        France                                          1,408
                                                                                                               1 408      23%                  37     2.6%
                                                                                                                                                      2 6%
           Revenues in percent                      19%        North America                                    921       17%                  34     3.7%
                                                      8%       UK & Ireland                                     411        3%                    8    1.8%
                                                      7%       Japan                                            352        1%                  19     5.5%

                                                      7%       Germany & Austria                                356       38%                  29     8.1%
                                                                                                                                                      8 1%
                                                      5%       Benelux                                          230       17%                  11     4.7%
                                                      5%       Italy                                            237       38%                  13     5.3%
                                                      4%       Nordics                                          200       23%                    3    1.2%
                                                      4%       Iberia                                            8
                                                                                                                181       11%                    5    2.8%
                                                      2%       Australia & New Zealand                          120       15%                    3    2.7%
                                                      2%       Switzerland                                      104       26%                    9    9.0%
                                                      7%       Emerging Markets                                 338       19%                    9    2.7%

                                                      1%       LHH                                               57      -23%                  11     19.8%
                                                               Corporate                                                                       (19)
                                                               Adecco Group                                    4,915      18%                  172    3.5%



  1) O
     Organic growth i a non US GAAP measure and excludes the impact of currency and acquisitions.
          i       th is                         d    l d th i       t f             d      i iti
  2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

                                                                                                                                           Corporate Presentation
                                                                                                                                                      May 2011
                                                                                                                                                          Slide 23
Revenue development by business lines
Q1 2011 vs. Q1 2010

                                                          Revenues1)                    Revenue growth
                                                          EUR m                         in %, organically


     Office
     Offi                                                    1,302
                                                             1 302                                        11
     Industrial                                              2,467                                                      27
  General Staffing                                           3,769                                                 21

                                                                                                                                               9%
   Information Technology                                      536                                        9
   Engineering & Technical                                     252                                            14                    17%
                                                                                                                                                                  50%
   Finance & Legal                                             187                                    5
   Medical & Science                                            96                                            14
  Professional Staffing                                      1,071                                        10                           24%


  Solutions                                                        75            -14


  Adecco Group                                               4,915                                             18


  1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated
     branches. Solutions include revenues from Human Capital Solutions, Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and Vendor
     Management Systems (VMS). The 2010 information has been restated to conform to the current year presentation.

                                                                                                                                              Corporate Presentation
                                                                                                                                                            May 2011
                                                                                                                                                                 Slide 24
FY 2010 results summary

                                                                                       Reported                                  Variance (10 vs. 09) in percent
                                                                                                                                0.0         20.0       40.0        60.0        80.0
                                                                0                           EUR m         % of rev.                   Reported        Adjusted1) organic2)

                                                                                                                                                   26
  Revenues                                                      0                           18,656
                                                                                            18 656                                          12

                                                                                                                                                   26
  Gross profit                                                  0      0.0%                  3,329         17.8%                        6

                                                                                                                                            11
  SG&A                                                          0      0.0%                  2,607         14.0%
                                                                                                                                    0

                                                                                                                                                                               142
  EBITA                                                         0      0.0%                     722          3.9%
                                                                                                                                                        34

  Operating income                                              0      0.0%                     667          3.6%


  Net income attributable to
                                                                       0.0%                     423          2.3%
  Adecco shareholders



  1) Adjusted is a non US GAAP measure excluding in FY 2009 , for better comparison, the French business tax of EUR 60 million in costs of services and EUR 4 million in SG&A as
     those business tax components are shown as income tax as of 2010. It also excludes in FY 2009 the positive impact on gross profit of EUR 25 million due to favorable developments
     in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as
     well as the negative impact on SG&A of EUR 121 million associated with restructuring costs.
  2) O
     Organic growth i a non US GAAP measure and excludes th i
           i       th is                             d    l d the impact of currency, acquisitions and di
                                                                          t f                i iti   d divestures.
                                                                                                             t
  3) EBITA is a non US GAAP measure and refers to operating income before amortisation and impairment of goodwill and intangible assets.

                                                                                                                                                             Corporate Presentation
                                                                                                                                                                           May 2011
                                                                                                                                                                                 Slide 25
Our future perspective




                         Corporate Presentation
                                   May 2011
                                       Slide 26
Our future perspective
Global trends

                                Governments

                         1. Regulation
                         2. Flexibility imperative
                         3. Job creation


           People                                          Companies
 1. Demographics                                     1. Productivity and flexibility
 2. Skills mismatch
                            Adecco Group
                                                     2.
                                                     2 Talent shortage
 3. Lifestyle changes                                3. Changing labour force


                                 Technology
                                         gy

                         1. Job search engines
                         2. e-intermediaries
                         3. eLearning


                                                                Corporate Presentation
                                                                          May 2011
                                                                              Slide 27
Thank you




            Corporate Presentation
                      May 2011
                          Slide 28

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Corporate Presentation

  • 2. Content • Our vision • Our l b l O global reach h • Our strategy • Our business • Our corporate social responsibility • Our results • Our future perspective Corporate Presentation May 2011 Slide 2
  • 3. Our vision Corporate Presentation May 2011 Slide 3
  • 4. Our vision We inspire individuals and organisations to work more effectively and efficiently, and create greater choice in the domain of work, for the benefit of all concerned. As the world s world’s leading Human Resources services group – a business that has a positive impact on millions of people every day – we are conscious of our global role. For more information: www.adecco.com/AboutAdecco Corporate Presentation May 2011 Slide 4
  • 5. Our global reach Corporate Presentation May 2011 Slide 5
  • 6. Our global reach Adecco Group operates in over 60 countries and territories worldwide We help over 700,000 people find work The Adecco Group is the world’s leading every day through our network provider of HR solutions The services solutions. of more than 32,000 full-time employees offered fall into the broad categories of and over 5,500 offices in temporary staffing, permanent placement, over 60 countries and territories. outsourcing, consulting and outplacement. Corporate Presentation May 2011 Slide 6
  • 7. Our strategy Corporate Presentation May 2011 Slide 7
  • 8. Adecco Group strategy Overview of staffing and other HR-related services market g VMS (Vendor Management System) For more information: www.adecco.com/AboutAdecco Corporate Presentation May 2011 Slide 8
  • 9. Adecco Group strategy Our twofold approach to the market pp Corporate Presentation May 2011 Slide 9
  • 10. Our business Corporate Presentation May 2011 Slide 10
  • 11. Our business General staffing*: g g global reach • Industrial and office focus Geographical split of general staffing* • Flexible staffing solutions FY 2010 75% of total group revenues 2010, • Serve large global clients and mid- sized enterprises 36% FRANCE 13% NORTH AMERICA • T Temporary and permanent d t 4% UK & IRELAND placement 7% GERMANY & AUSTRIA 8% JAPAN • Assessment, training and integrated 5% ITALY 4% IBERIA human resources solutions h l ti 4% NORDICS 5% BENELUX 3% SWITZERLAND 2% AUSTRALIA & NEW ZEALAND 9% EMERGING MARKETS *As of January 1 2011 our business line structure has changed 1, 2011, changed. * Based on dedicated branches The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 11
  • 12. Our business General staffing* – office: our activities g Office • Administrative / clerical • Assistance • Customer service • Human resources • Import/export • Project management • Purchasing • Secretarial / PA etc. Adecco Office provides associates with serial assignments, ensuring continuity in the relationship. S s a e e a ced through co t uous Skills are enhanced t oug continuous learning in challenging projects. *As f January 1 2011 our business line structure h changed. *A of J 1, 2011, b i li t t has h d The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 12
  • 13. Our business General staffing* – industrial: our activities g Industrial • Assembly • Production • Machine operation • Mechanical trades • Warehousing • Packaging • Shipping and receiving • Bindery and fulfilment etc. Specialised solutions have been developed for: • Aerospace • Automotive • Construction • Transport and logistics etc. *As of January 1 2011 our business line structure has changed 1, 2011, changed. The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 13
  • 14. Our business Professional business*: global reach g • Professional business lines Geographical split of professional business* • High level specialist points of FY 2010 25% of total group revenues 2010, contact • Longer-lasting assignments 12% FRANCE 39% NORTH AMERICA • Quality placements and services 23% UK & IRELAND • Short to long-term projects 5% GERMANY & AUSTRIA 4% JAPAN • Secondment, permanent 2% ITALY placements, placements temporary recruitment 3% IBERIA 4% NORDICS solutions, outplacement, consulting 3% BENELUX 1% SWITZERLAND and managed solutions 4% AUSTRALIA & NEW ZEALAND < 0.5% 0 5% EMERGING MARKETS *As of January 1 2011 our business line structure has changed 1, 2011, changed. * Based on dedicated branches The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 14
  • 15. Our business Professional business lines* – our activities Information Technology • Sourcing and deploying highly skilled IT specialists in i mainstream and niche t h l i t meet clients‘ i t d i h technologies to t li t ‘ temporary, permanent and project needs. • Serving clients with structured HR solutions such as infrastructure management, testing services, recruitment process outsourcing and multi language help desk outsourcing, multi-language desk. Engineering & Technical • Providing the appropriate skilled engineers and technical specialists for temporary, longer-term secondment, and work package-based assignments. • Major sectors of expertise including electronics automotive and transportation, energy, oil & gas, utilities, medical products, aerospace, chemicals & raw materials. *As of January 1 2011 our business line structure has changed 1, 2011, changed. The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 15
  • 16. Our business Professional business lines* – our activities Finance & Legal • Serving our clients across commerce and industry, financial services, b ki fi i l i banking, i insurance, public practice, bli ti law firms and corporate law departments • Our global network consists of over 200 branch offices in 17 countries operating under the following brands: Adecco Finance Ajilon Finance Ajilon Legal DIS AG Finance, Finance, Legal, Finance, Jonathan Wren and Badenoch & Clark Medical & Science • Global outsourcing • Quality management • International Mobility *As of January 1 2011 our business line structure has changed 1, 2011, changed. The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 16
  • 17. Our business Professional business lines* – our activities Sales, Marketing & Events • Serving our clients with temporary assignments, recruitment and selection of professionals to fully managed teams • Specialised in all your B-to-B and B-to-C touch points, from call center solutions, promotions, merchandising, sales to events Human Capital Solutions • Restructuring and talent management solutions for g g companies and organisations aiming to optimise their human capital • Under the global brand name of Lee Hecht Harrison, the business line provides consulting services to companies and organisations, while helping individuals develop their career and leadership potential *As of January 1 2011 our business line structure has changed 1, 2011, changed. The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 17
  • 18. Our business Professional business lines* – our activities Recruitment Process Outsourcing (RPO) • RPO serves companies to outsource the permanent recruiting p g process ( (distinct from executive search and traditional permanent staffing). • RPO provides any or all in-house/corporate recruiting dept. Services Managed Service Provider (MSP) & VMS • MSP supports a company’s outsourced contingent work- force programme, i.e. management of the order fulfillment process while the supplier network focuses on the recruitment process The MSP programme delivers speed process. speed, quality cost and compliance measured by service and operational level agreements. Management of SOW and third party service contracts may also be part of MSP. • The Beeline VMS software provides organisations a leading edge platform to manage contingent, temporary and consul- ting personnel. It enables companies to manage costs and risks and supplier performance while giving comprehensive insight and unparalleled business intelligence. *As of January 1, 2011, our business line structure has changed. The current slide still reflects the 2010 business structure. Corporate Presentation May 2011 Slide 18
  • 19. Our corporate social responsibility Corporate Presentation May 2011 Slide 19
  • 20. Adecco corporate social responsibility Prioritising activities g Stakeholders Global Programmes Employees Excellence Customers & Shareholders Excellence Awards Skills y Society Win4Youth Wi 4Y th Integration IOC Athlete Career Programme IPC Athlete Career Programme For more information: www.adecco.com/Corporate social responsibility Corporate Presentation May 2011 Slide 20
  • 21. Our results Corporate Presentation May 2011 Slide 21
  • 22. Q1 2011 results summary Reported Variance (11 vs. 10) in percent 0.0 Reported 50.0 Organic1) 100.0 0 EUR m % of rev. Revenues Re en es 0 4,915 4 915 24 18 Gross profit 0 0.0% 854 17.4% 20 13 SG&A 0 0.0% 682 13.9% 14 6 2) 175 48 EBITA before integration costs 3.6% 43 2) 0 172 53 EBITA 0.0% 3.5% 47 Operating income 0 158 57 0.0% 3.2% Net income attributable to 77 0.0% 100 2.0% Adecco shareholders 1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions. acquisitions 2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets. Corporate Presentation May 2011 Slide 22
  • 23. Revenues and EBITA by segment Q1 2011 vs. Q1 2010 Revenues EBITA2) organic 1) EUR m yoy growth EUR m margin 29% France 1,408 1 408 23% 37 2.6% 2 6% Revenues in percent 19% North America 921 17% 34 3.7% 8% UK & Ireland 411 3% 8 1.8% 7% Japan 352 1% 19 5.5% 7% Germany & Austria 356 38% 29 8.1% 8 1% 5% Benelux 230 17% 11 4.7% 5% Italy 237 38% 13 5.3% 4% Nordics 200 23% 3 1.2% 4% Iberia 8 181 11% 5 2.8% 2% Australia & New Zealand 120 15% 3 2.7% 2% Switzerland 104 26% 9 9.0% 7% Emerging Markets 338 19% 9 2.7% 1% LHH 57 -23% 11 19.8% Corporate (19) Adecco Group 4,915 18% 172 3.5% 1) O Organic growth i a non US GAAP measure and excludes the impact of currency and acquisitions. i th is d l d th i t f d i iti 2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets. Corporate Presentation May 2011 Slide 23
  • 24. Revenue development by business lines Q1 2011 vs. Q1 2010 Revenues1) Revenue growth EUR m in %, organically Office Offi 1,302 1 302 11 Industrial 2,467 27 General Staffing 3,769 21 9% Information Technology 536 9 Engineering & Technical 252 14 17% 50% Finance & Legal 187 5 Medical & Science 96 14 Professional Staffing 1,071 10 24% Solutions 75 -14 Adecco Group 4,915 18 1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated branches. Solutions include revenues from Human Capital Solutions, Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and Vendor Management Systems (VMS). The 2010 information has been restated to conform to the current year presentation. Corporate Presentation May 2011 Slide 24
  • 25. FY 2010 results summary Reported Variance (10 vs. 09) in percent 0.0 20.0 40.0 60.0 80.0 0 EUR m % of rev. Reported Adjusted1) organic2) 26 Revenues 0 18,656 18 656 12 26 Gross profit 0 0.0% 3,329 17.8% 6 11 SG&A 0 0.0% 2,607 14.0% 0 142 EBITA 0 0.0% 722 3.9% 34 Operating income 0 0.0% 667 3.6% Net income attributable to 0.0% 423 2.3% Adecco shareholders 1) Adjusted is a non US GAAP measure excluding in FY 2009 , for better comparison, the French business tax of EUR 60 million in costs of services and EUR 4 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in FY 2009 the positive impact on gross profit of EUR 25 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 121 million associated with restructuring costs. 2) O Organic growth i a non US GAAP measure and excludes th i i th is d l d the impact of currency, acquisitions and di t f i iti d divestures. t 3) EBITA is a non US GAAP measure and refers to operating income before amortisation and impairment of goodwill and intangible assets. Corporate Presentation May 2011 Slide 25
  • 26. Our future perspective Corporate Presentation May 2011 Slide 26
  • 27. Our future perspective Global trends Governments 1. Regulation 2. Flexibility imperative 3. Job creation People Companies 1. Demographics 1. Productivity and flexibility 2. Skills mismatch Adecco Group 2. 2 Talent shortage 3. Lifestyle changes 3. Changing labour force Technology gy 1. Job search engines 2. e-intermediaries 3. eLearning Corporate Presentation May 2011 Slide 27
  • 28. Thank you Corporate Presentation May 2011 Slide 28