Content is King
Content is King:
Developing marketing-changing
strategies with a unique content approach.

Jon Brendsal

Mike Renner

VP, Products

VP, Account Management

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

2
A POSIT...
Effective Digital Marketing Lives in The Context of
Content
• Content provides the context for making a marketing
message relevant
• Content is a fingerprint for identifying audience and
potential interest in a message
• Content is generally a pull activity fueled by an individuals
temporal interest
• Digital devices allow individuals to consume what they
want, where they want it, when they want it. – Maximum
Reach

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

3
REACH & RECOGNITION

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

4
ICONIC BRANDS

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

5
10 YEARS AGO...
• Broadcast centric
• Pixel perfect production culture
• Little interactive capability
• Shovel-ware content
• Aging audience demographic

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

6
WITNESSING A SEA CHANGE
• Explosion of content and publishers competing for digital
audience
• Fragmentation of online content
• Explosion of distribution channels (devices, mobile,
Facebook, Twitter)
• Viewers increasingly demanded what they wanted, where
the wanted it, and
• Decline in public/corporate funding
• Increasingly irrelevant in the digital world?

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

7
WE NEEDED TO CHANGE
• Give them what they want
• Where they are
• When they want to see it
• Maintain a business model
• Acquire/develop technical capability to execute and deliver

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

8
FAST FORWARD TO TODAY
• Distribution Channels
• Legacy Web
• Mobile
• Native Apps (iPhone / iPad)
• MobileWeb (Kindle Fire, Android, Blackberry)
• Over-the-Top (GoogleTV, Boxee, Xbox, Roku…)
• Commercial – iTunes, Amazon, Netflix, Hulu
• Robust technology platform
• Maturing product organization

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

9
WHAT DID IT TAKE?
• An organization that could execute
• A data strategy
• A technology platform that could power it all

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

10
AN ORGANIZATION
• What did we need:
• Product management
• Product development
• How did we get it:
• Combination of Partnering and In-house
• Fully Integrated team encompassing all disciplines
• Partner to bring expertise in creating a product
organization
• Leverage partner strength in technology and
development

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

11
A DATA STRATEGY
• Break down the static silos
• Metadata repository / registry of all content
• Exposed content through services / feeds
• Transcode video for multiple platforms
• Build audience experiences

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

12
A TECHNOLOGY PLATFORM
• A metadata repository / registry
• Producers / stations ‘advertise’ their content by publishing
highly structured metadata
• Basic metadata includes: title, thumbnails, destination
URL, description
• Robust API to feed downstream clients

• Instrumentation of apps
• Ability to insert content aware Pre-roll, Static Ads, Donor
Appeals

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

13
© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

14
Thank You
Jon Brendsal

Mike Renner

VP, Products

VP, Account Management

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

15
ABOUT PBS
• 600 employees
• Non-profit member organization
• 165 independent member dues-paying stations
• General Audience, Kids, Education

• Dues are used for content and infrastructure
• Stations / producers are not owned by PBS
• You don’t listen to us on the radio

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

16
5 YEARS AGO…
• Hosting operation (producer sites)
• Lack of product orientation & vision
• Stations being swamped by technology wave
• Producers frustrated with inability to innovate on hosting
platform
• No internal development capacity
• Antiquated technology platform

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

17
BY THE NUMBERS – SEPTEMBER 2012

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

18
MONETIZATION
• Combine Sponsorship with content
• Preroll and Midroll
• Content aligned fund raising
• Static Advertising

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

19
A COMPREHENSIVE APPROACH
• Unlock the content from the broadcast silo (transcoding
and metadata about device capabilities)
• Expose metadata to allow us to serve targeted content to
disparate distribution endpoints (APIs)
• Scaleable, on-demand infrastructure
• A digital first mindset

• A product-oriented organization
• A Marketing/Monetization Strategy

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

20
THE STATION CHALLENGE
• Independent legal entities
• Wide range in size and capabilities
• ‘Haves’ and ‘have nots’
• Limited technical capability
• Relationship with their viewers is based mostly on the
local broadcast channel
• Being disintermediated by the Internet

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

21
THE CMS CHALLENGE
• Content ‘owned’ by producer
• No content syndication
• Independent websites
• No common CMS or publishing system
• Silos of unstructured data

• Poor discoverability

© Copyright 2014. 3Pillar | All rights reserved Strictly Confidential

22

Content is King

  • 1.
  • 2.
    Content is King: Developingmarketing-changing strategies with a unique content approach. Jon Brendsal Mike Renner VP, Products VP, Account Management © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 2
  • 3.
    A POSIT... Effective DigitalMarketing Lives in The Context of Content • Content provides the context for making a marketing message relevant • Content is a fingerprint for identifying audience and potential interest in a message • Content is generally a pull activity fueled by an individuals temporal interest • Digital devices allow individuals to consume what they want, where they want it, when they want it. – Maximum Reach © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 3
  • 4.
    REACH & RECOGNITION ©Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 4
  • 5.
    ICONIC BRANDS © Copyright2014. 3Pillar | All rights reserved Strictly Confidential 5
  • 6.
    10 YEARS AGO... •Broadcast centric • Pixel perfect production culture • Little interactive capability • Shovel-ware content • Aging audience demographic © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 6
  • 7.
    WITNESSING A SEACHANGE • Explosion of content and publishers competing for digital audience • Fragmentation of online content • Explosion of distribution channels (devices, mobile, Facebook, Twitter) • Viewers increasingly demanded what they wanted, where the wanted it, and • Decline in public/corporate funding • Increasingly irrelevant in the digital world? © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 7
  • 8.
    WE NEEDED TOCHANGE • Give them what they want • Where they are • When they want to see it • Maintain a business model • Acquire/develop technical capability to execute and deliver © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 8
  • 9.
    FAST FORWARD TOTODAY • Distribution Channels • Legacy Web • Mobile • Native Apps (iPhone / iPad) • MobileWeb (Kindle Fire, Android, Blackberry) • Over-the-Top (GoogleTV, Boxee, Xbox, Roku…) • Commercial – iTunes, Amazon, Netflix, Hulu • Robust technology platform • Maturing product organization © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 9
  • 10.
    WHAT DID ITTAKE? • An organization that could execute • A data strategy • A technology platform that could power it all © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 10
  • 11.
    AN ORGANIZATION • Whatdid we need: • Product management • Product development • How did we get it: • Combination of Partnering and In-house • Fully Integrated team encompassing all disciplines • Partner to bring expertise in creating a product organization • Leverage partner strength in technology and development © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 11
  • 12.
    A DATA STRATEGY •Break down the static silos • Metadata repository / registry of all content • Exposed content through services / feeds • Transcode video for multiple platforms • Build audience experiences © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 12
  • 13.
    A TECHNOLOGY PLATFORM •A metadata repository / registry • Producers / stations ‘advertise’ their content by publishing highly structured metadata • Basic metadata includes: title, thumbnails, destination URL, description • Robust API to feed downstream clients • Instrumentation of apps • Ability to insert content aware Pre-roll, Static Ads, Donor Appeals © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 13
  • 14.
    © Copyright 2014.3Pillar | All rights reserved Strictly Confidential 14
  • 15.
    Thank You Jon Brendsal MikeRenner VP, Products VP, Account Management © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 15
  • 16.
    ABOUT PBS • 600employees • Non-profit member organization • 165 independent member dues-paying stations • General Audience, Kids, Education • Dues are used for content and infrastructure • Stations / producers are not owned by PBS • You don’t listen to us on the radio © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 16
  • 17.
    5 YEARS AGO… •Hosting operation (producer sites) • Lack of product orientation & vision • Stations being swamped by technology wave • Producers frustrated with inability to innovate on hosting platform • No internal development capacity • Antiquated technology platform © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 17
  • 18.
    BY THE NUMBERS– SEPTEMBER 2012 © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 18
  • 19.
    MONETIZATION • Combine Sponsorshipwith content • Preroll and Midroll • Content aligned fund raising • Static Advertising © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 19
  • 20.
    A COMPREHENSIVE APPROACH •Unlock the content from the broadcast silo (transcoding and metadata about device capabilities) • Expose metadata to allow us to serve targeted content to disparate distribution endpoints (APIs) • Scaleable, on-demand infrastructure • A digital first mindset • A product-oriented organization • A Marketing/Monetization Strategy © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 20
  • 21.
    THE STATION CHALLENGE •Independent legal entities • Wide range in size and capabilities • ‘Haves’ and ‘have nots’ • Limited technical capability • Relationship with their viewers is based mostly on the local broadcast channel • Being disintermediated by the Internet © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 21
  • 22.
    THE CMS CHALLENGE •Content ‘owned’ by producer • No content syndication • Independent websites • No common CMS or publishing system • Silos of unstructured data • Poor discoverability © Copyright 2014. 3Pillar | All rights reserved Strictly Confidential 22

Editor's Notes

  • #3 We live in a content centric world and a new era of ubiquitous digital distribution where there are no boundaries of time and geography. More and more of our focus in content: Facebook, Twitter, Streaming Video, Geo Mash-ups, etc.The proliferation of mobile individual smart devices (phones, tablets, etc) gives opportunities to create a 1 to 1 individualized experience with content as well as target marketing messages based on content and user preferences.The keys to effective digital marketing include the ability to merge targeted marketing messaging to be presented in the context of an engaging content experience which was chosen by an individual. However, to make all this work, it takes a technology platform that brings together…. Content management, consistent taxonomy, discoverability, etc. (Need to work this this list)The PBS story is a view into a journey that brought all this together.
  • #6 Mobile is 59% of totalstreams
  • #7 Our future
  • #8 Mobile is 59% of totalstreams
  • #9 Mobile is 59% of totalstreams
  • #12 Mobile is 59% of totalstreams
  • #13 Mobile is 59% of totalstreams
  • #14 Mobile is 59% of totalstreams
  • #16 165 independent member dues-paying stationsStation sponsored/owned (e.g. Frontline)Independent (Children’s Television Workshop)
  • #17 Mobile is 59% of totalstreams
  • #18 Mobile is 59% of totalstreams
  • #20 Mobile is 59% of totalstreamsMetadata to allow content identification and affiliationServices AP all the blending content to with marketing messaging and metrics
  • #21 Mobile is 59% of totalstreams
  • #22 Mobile is 59% of totalstreams