INFORMATION FLUENCY
How networked creators have changed the
ecology of information and the world of
libraries


Lee Rainie
Director – Pew Internet Project
Computers in Libraries
4.12.10
The internet is the change agent
                   Then and now

           2000                          2010
46% of adults use internet     75% of adults use internet
5% with broadband at home     62% with broadband at home
  50% own a cell phone           80% own a cell phone
  0% connect to internet        53% connect to internet
       wirelessly                     wirelessly
     <10% use “cloud”           >two-thirds use “cloud”
    = slow, stationary         = fast, mobile connections
connections built around my   built around outside servers
         computer                      and storage
         Networked Creators               April 12, 2010    2
Media ecology – then (industrial age)
Product           Route to home            Display          Local storage

TV stations          phone                 TV               Cassette/ 8-track
                     broadcast TV          radio
                     broadcast radio       stereo           Vinyl album



News                 mail

Advertising           newspaper delivery   phone
                                                               paper
Radio Stations                             non-electronic


                                             Tom Wolzien, Sanford C. Bernstein & Co

              Networked Creators                             April 12, 2010       3
37% of adults own DVRs –
           Media ecology – now (information age) 2002
                              up from 3% in
    48% of Route to homeown laptops – Local storage
Product        adults            Display
                cable            TiVo (PVR)  VCR
TV stations up from 30% in 2006
                DSL              TV          Satellite radio player
Info                    wireless/phone            radio               DVD
“Daily me”              broadcast TV              PC                  Web-based storage
 content                   37% of adults own game consoles
                        books                     iPod /MP3           server/ TiVo (PVR)
Cable Nets              broadcast radio           stereo              PC
Web sites               satellite                 monitor             web storage/servers
Local news              mail                      headphones          CD/CD-ROM
          18% of adults own
Content from
  individuals
                        express delivery pager
                        iPod / storage
                                                  satellite player
                                                  portable gamer
                                                                      cell phone memory
                                                                      MP3 player / iPod
       personal gaming devices
Peer-to-peer            subcarriers / WIFI        cell phone          pagers - PDAs
Advertising            newspaper delivery         non-electronic      cable box
Radio stations         camcorder/camera           PDA/Palm            game console
                                                  game console        paper
Satellite radio               43% of adults own MP3 players –
                                                  e-reader / Kindle   storage sticks/disks
                                                                      e-reader/Kindle
                                    up from 11% in 2005
                                       Adapted from Tom Wolzien, Sanford C. Bernstein & Co
                  Networked Creators                                  April 12, 2010         4
Networked creator universe
             Media ecology – now (information age)
         • 57% are social networking site users
Product          Route to home            Display           Local storage
         • 37% share photos TiVo (PVR)
                   cable                                    VCR

Info
         • 30% share personalradio
TV stations        DSL
                   wireless/phone
                                           creations DVD radio player
                                          TV                Satellite

“Daily me”30% contribute rankings and ratings
         •         broadcast TV           PC                Web-based storage
 content           books                  iPod /MP3         server/ TiVo (PVR)
         • 28% create radio
Cable Nets         broadcast content stereo
                                          tags              PC
Web sites          satellite              monitor           web storage/servers
         • 26% post comments on sites and blogs
Local news         mail                   headphones        CD/CD-ROM
Content• 19% use Twitter / other status cell phone memory
          from     express delivery pager satellite player   update
  individuals      iPod / storage         portable gamer    MP3 player / iPod
         features
Peer-to-peer       subcarriers / WIFI     cell phone        pagers - PDAs
Advertising
         • 15% have personal website game box
Radio stations
                  newspaper delivery
                 camcorder/camera
                                          non-electronic
                                          PDA/Palm
                                                            cable
                                                                   console
         • 15% are content remixers       game console      paper
Satellite radio                           e-reader / Kindle storage sticks/disks
         • 14% are bloggers                                 e-reader/Kindle
                                   Adapted from Tom Wolzien, Sanford C. Bernstein & Co
              Networked Creators                                 April 12, 2010          5
Manuel
Castells

  Four
 cultures
shaped the
 internet
Creators of online culture 1: Techno-elites

                             Scientific
                              method
                             enshrined

                            Openness
                           Peer review
                           Meritocracy

 Networked Creators              April 12, 2010   7
Creators of online culture 2: Hackers

                        Stallman: “Free
                          speech in the
                         computer age”

                          Freedom to
                              create
                         to appropriate
                         to redistribute
 Networked Creators             April 12, 2010   8
Creators of online culture 3: Virtual
Communitarians

                          Early Usenet
                             groups

                        Horizontal free
                         communication
                        Primacy of self-
                            directing
                            networks
 Networked Creators               April 12, 2010   9
Creators of online culture 4: Entrepreneurs

                         Netscape IPO
                         Aug. 9, 1995

                       Tech know-how
                         can generate
                        lots of money


 Networked Creators             April 12, 2010   10
5th culture of the internet: Networked creators

•    Democratized the voices in media
•    Challenged traditional media gatekeepers
•    Inserted themselves in “expert” affairs
•    Enhanced their civic and community roles
      – 37% of internet users contributed to news
      – 20% contributed to health content
      – 19% contributed to civic and political
        activities

    Networked Creators             April 12, 2010   11
New community-building activities that
online content creation enable

1. Produce content that helps them expand
   their social network and increase their
   social standing
2. Produce content to create social posses
   to solve problems
3. Produce content to construct “just-in-
   time-just-like-me” support groups
4. Produce content unlike traditional news
   organizations

 Networked Creators             April 12, 2010   12
New community-building activities that online
content creation enables

1. Produce content that helps them expand
   their social network and increase their
   social standing
2. Produce content to create social posses to
   solve problems
3. Produce content to construct “just-in-time-
   just-like-me” support groups
4. Produce content unlike traditional news
   organizations

 Networked Creators                April 12, 2010   13
Beyond Reality - Janet and Maddie

Networked Creators                 April 12, 2010   14
Networked Creators   April 12, 2010   15
Networked Creators   April 12, 2010   16
Advantages to creators – conclusions of
MacArthur Foundation team


• Negotiating friendship, status, identity
• Creating spaces for building social
  networks among friends AND those
  who share their interests
• Creating learning opportunities
• Gaining reputational capital



 Networked Creators             April 12, 2010   17
New community-building activities that
online content creation enables

1. Produce content that helps them expand
   their social network and increase their social
   standing
2. Produce content to create social posses
   to solve problems
3. Produce content to construct “just-in-time-
   just-like-me” support groups
4. Produce content unlike traditional news
   organizations

 Networked Creators                  April 12, 2010   18
Acura TSX - Car thief posse

Networked Creators                          April 12, 2010   19
Networked Creators   April 12, 2010   20
• After the internet forensics were complete, and
  group members were convinced they had their
  man, the first thing that emerged were image
  mashups of the alleged thief, mostly making fun of
  him. Soon thereafter, users combed over Google
  Maps using the pictures of his car in front of his
  house and information that it was in Richmond Hill
  neighborhood and eventually they were able to
  identify his address by recognizing it in the satellite
  view, Hirsh wrote. And then more information was
  unearthed: “They were able to identify his mom and
  where she lives, his grandmother and where she
  lives, his sister, her employment, and some of his
  past crimes, including the fact that he is currently
  driving even though his license is suspended.”
Advantages to creators in posse situations


• Fact checking and transparency
• Crowdsourcing wisdom, especially
  among “strangers” who share a
  common purpose
• Production and accumulation of
  evidence that is easily search-able



 Networked Creators            April 12, 2010   22
New community-building activities that
online content creation enables

1. Produce content that helps them expand
   their social network and increase their social
   standing
2. Produce content to create social posses to
   solve problems
3. Produce content to construct “just-in-
   time-just-like-me” support groups
4. Produce content unlike traditional news
   organizations

 Networked Creators                  April 12, 2010   23
Karen Parles material
Networked Creators                           April 12, 2010   24
Networked Creators   April 12, 2010   25
 From Esther Schreurs: “I never met
  Karen personally, but found her when I
  really needed to find a survivor of this
  terrible disease. When I found her site, it
  really was the only one dedicated to
  survivorship in 2001. I was desperate for
  information and I found more than that on
  her site, I found HOPE. I can't
  overestimate the enormous impact and
  inspiration she had on me in those early
  years after my diagnosis.”
Just-in-time-just-like-me communities


• Communities of just-in-time
  information and support – ad hoc
  and “on the fly”
• Communities of “rare species”
   – Homophily par excellence (“birds
     of a feather”)
• Communities of practice that are
  “space-less”

 Networked Creators            April 12, 2010   27
New community-building activities that
online content creation enables

1. Produce content that helps them expand
   their social network and increase their social
   standing
2. Produce content to create social posses to
   solve problems
3. Produce content to construct “just-in-time-
   just-like-me” support groups
4. Produce content unlike traditional news
   organizations

 Networked Creators                  April 12, 2010   28
Social media-sphere is the “5th estate”
               Week of March 30-April 5, 2009




 Networked Creators                       April 12, 2010   29
5th estate publishing tastes

• Technology developments, especially
  activities in the social media environment
    – Bloggers as “rocket boosters”
    – Links as social currency
• Off-beat stories, especially those with
  quirky humor
• American exceptionalism stories
• Cultural cleavages and social issues more
  than economic issues
 Networked Creators                   April 12, 2010   30
Implications for libraries – 1


You can be a node in
 people’s social networks
 as they seek information
 to help them solve
 problems and meet their
 needs
 Networked Creators              April 12, 2010   31
Implications for libraries – 2

You can teach new literacies
- screen literacy - graphics and symbols
- navigation literacy
- connections and context literacy
- skepticism
- value of contemplative time
- how to create content
- ethical behavior in new world

 Networked Creators              April 12, 2010   32
Implications for libraries – 3


Need to re-vision your role in a world
  where much has changed
- Access to information
- Value of information
- Curating info means more than
  collections
- Creating media – networked
  creators should be your allies
 Networked Creators              April 12, 2010   33
Thank you!

Lee Rainie
Director
Pew Internet & American Life Project
1615 L Street NW
Suite 700
Washington, DC 20036
Email: LRainie@pewinternet.org
Twitter: http://twitter.com/LRainie
202-419-4500

 Networked Creators                    April 12, 2010   34

Computers in libraries: Information fluency

  • 1.
    INFORMATION FLUENCY How networkedcreators have changed the ecology of information and the world of libraries Lee Rainie Director – Pew Internet Project Computers in Libraries 4.12.10
  • 2.
    The internet isthe change agent Then and now 2000 2010 46% of adults use internet 75% of adults use internet 5% with broadband at home 62% with broadband at home 50% own a cell phone 80% own a cell phone 0% connect to internet 53% connect to internet wirelessly wirelessly <10% use “cloud” >two-thirds use “cloud” = slow, stationary = fast, mobile connections connections built around my built around outside servers computer and storage Networked Creators April 12, 2010 2
  • 3.
    Media ecology –then (industrial age) Product Route to home Display Local storage TV stations phone TV Cassette/ 8-track broadcast TV radio broadcast radio stereo Vinyl album News mail Advertising newspaper delivery phone paper Radio Stations non-electronic Tom Wolzien, Sanford C. Bernstein & Co Networked Creators April 12, 2010 3
  • 4.
    37% of adultsown DVRs – Media ecology – now (information age) 2002 up from 3% in 48% of Route to homeown laptops – Local storage Product adults Display cable TiVo (PVR) VCR TV stations up from 30% in 2006 DSL TV Satellite radio player Info wireless/phone radio DVD “Daily me” broadcast TV PC Web-based storage content 37% of adults own game consoles books iPod /MP3 server/ TiVo (PVR) Cable Nets broadcast radio stereo PC Web sites satellite monitor web storage/servers Local news mail headphones CD/CD-ROM 18% of adults own Content from individuals express delivery pager iPod / storage satellite player portable gamer cell phone memory MP3 player / iPod personal gaming devices Peer-to-peer subcarriers / WIFI cell phone pagers - PDAs Advertising newspaper delivery non-electronic cable box Radio stations camcorder/camera PDA/Palm game console game console paper Satellite radio 43% of adults own MP3 players – e-reader / Kindle storage sticks/disks e-reader/Kindle up from 11% in 2005 Adapted from Tom Wolzien, Sanford C. Bernstein & Co Networked Creators April 12, 2010 4
  • 5.
    Networked creator universe Media ecology – now (information age) • 57% are social networking site users Product Route to home Display Local storage • 37% share photos TiVo (PVR) cable VCR Info • 30% share personalradio TV stations DSL wireless/phone creations DVD radio player TV Satellite “Daily me”30% contribute rankings and ratings • broadcast TV PC Web-based storage content books iPod /MP3 server/ TiVo (PVR) • 28% create radio Cable Nets broadcast content stereo tags PC Web sites satellite monitor web storage/servers • 26% post comments on sites and blogs Local news mail headphones CD/CD-ROM Content• 19% use Twitter / other status cell phone memory from express delivery pager satellite player update individuals iPod / storage portable gamer MP3 player / iPod features Peer-to-peer subcarriers / WIFI cell phone pagers - PDAs Advertising • 15% have personal website game box Radio stations newspaper delivery camcorder/camera non-electronic PDA/Palm cable console • 15% are content remixers game console paper Satellite radio e-reader / Kindle storage sticks/disks • 14% are bloggers e-reader/Kindle Adapted from Tom Wolzien, Sanford C. Bernstein & Co Networked Creators April 12, 2010 5
  • 6.
    Manuel Castells Four cultures shaped the internet
  • 7.
    Creators of onlineculture 1: Techno-elites Scientific method enshrined Openness Peer review Meritocracy Networked Creators April 12, 2010 7
  • 8.
    Creators of onlineculture 2: Hackers Stallman: “Free speech in the computer age” Freedom to create to appropriate to redistribute Networked Creators April 12, 2010 8
  • 9.
    Creators of onlineculture 3: Virtual Communitarians Early Usenet groups Horizontal free communication Primacy of self- directing networks Networked Creators April 12, 2010 9
  • 10.
    Creators of onlineculture 4: Entrepreneurs Netscape IPO Aug. 9, 1995 Tech know-how can generate lots of money Networked Creators April 12, 2010 10
  • 11.
    5th culture ofthe internet: Networked creators • Democratized the voices in media • Challenged traditional media gatekeepers • Inserted themselves in “expert” affairs • Enhanced their civic and community roles – 37% of internet users contributed to news – 20% contributed to health content – 19% contributed to civic and political activities Networked Creators April 12, 2010 11
  • 12.
    New community-building activitiesthat online content creation enable 1. Produce content that helps them expand their social network and increase their social standing 2. Produce content to create social posses to solve problems 3. Produce content to construct “just-in- time-just-like-me” support groups 4. Produce content unlike traditional news organizations Networked Creators April 12, 2010 12
  • 13.
    New community-building activitiesthat online content creation enables 1. Produce content that helps them expand their social network and increase their social standing 2. Produce content to create social posses to solve problems 3. Produce content to construct “just-in-time- just-like-me” support groups 4. Produce content unlike traditional news organizations Networked Creators April 12, 2010 13
  • 14.
    Beyond Reality -Janet and Maddie Networked Creators April 12, 2010 14
  • 15.
    Networked Creators April 12, 2010 15
  • 16.
    Networked Creators April 12, 2010 16
  • 17.
    Advantages to creators– conclusions of MacArthur Foundation team • Negotiating friendship, status, identity • Creating spaces for building social networks among friends AND those who share their interests • Creating learning opportunities • Gaining reputational capital Networked Creators April 12, 2010 17
  • 18.
    New community-building activitiesthat online content creation enables 1. Produce content that helps them expand their social network and increase their social standing 2. Produce content to create social posses to solve problems 3. Produce content to construct “just-in-time- just-like-me” support groups 4. Produce content unlike traditional news organizations Networked Creators April 12, 2010 18
  • 19.
    Acura TSX -Car thief posse Networked Creators April 12, 2010 19
  • 20.
    Networked Creators April 12, 2010 20
  • 21.
    • After theinternet forensics were complete, and group members were convinced they had their man, the first thing that emerged were image mashups of the alleged thief, mostly making fun of him. Soon thereafter, users combed over Google Maps using the pictures of his car in front of his house and information that it was in Richmond Hill neighborhood and eventually they were able to identify his address by recognizing it in the satellite view, Hirsh wrote. And then more information was unearthed: “They were able to identify his mom and where she lives, his grandmother and where she lives, his sister, her employment, and some of his past crimes, including the fact that he is currently driving even though his license is suspended.”
  • 22.
    Advantages to creatorsin posse situations • Fact checking and transparency • Crowdsourcing wisdom, especially among “strangers” who share a common purpose • Production and accumulation of evidence that is easily search-able Networked Creators April 12, 2010 22
  • 23.
    New community-building activitiesthat online content creation enables 1. Produce content that helps them expand their social network and increase their social standing 2. Produce content to create social posses to solve problems 3. Produce content to construct “just-in- time-just-like-me” support groups 4. Produce content unlike traditional news organizations Networked Creators April 12, 2010 23
  • 24.
    Karen Parles material NetworkedCreators April 12, 2010 24
  • 25.
    Networked Creators April 12, 2010 25
  • 26.
     From EstherSchreurs: “I never met Karen personally, but found her when I really needed to find a survivor of this terrible disease. When I found her site, it really was the only one dedicated to survivorship in 2001. I was desperate for information and I found more than that on her site, I found HOPE. I can't overestimate the enormous impact and inspiration she had on me in those early years after my diagnosis.”
  • 27.
    Just-in-time-just-like-me communities • Communitiesof just-in-time information and support – ad hoc and “on the fly” • Communities of “rare species” – Homophily par excellence (“birds of a feather”) • Communities of practice that are “space-less” Networked Creators April 12, 2010 27
  • 28.
    New community-building activitiesthat online content creation enables 1. Produce content that helps them expand their social network and increase their social standing 2. Produce content to create social posses to solve problems 3. Produce content to construct “just-in-time- just-like-me” support groups 4. Produce content unlike traditional news organizations Networked Creators April 12, 2010 28
  • 29.
    Social media-sphere isthe “5th estate” Week of March 30-April 5, 2009 Networked Creators April 12, 2010 29
  • 30.
    5th estate publishingtastes • Technology developments, especially activities in the social media environment – Bloggers as “rocket boosters” – Links as social currency • Off-beat stories, especially those with quirky humor • American exceptionalism stories • Cultural cleavages and social issues more than economic issues Networked Creators April 12, 2010 30
  • 31.
    Implications for libraries– 1 You can be a node in people’s social networks as they seek information to help them solve problems and meet their needs Networked Creators April 12, 2010 31
  • 32.
    Implications for libraries– 2 You can teach new literacies - screen literacy - graphics and symbols - navigation literacy - connections and context literacy - skepticism - value of contemplative time - how to create content - ethical behavior in new world Networked Creators April 12, 2010 32
  • 33.
    Implications for libraries– 3 Need to re-vision your role in a world where much has changed - Access to information - Value of information - Curating info means more than collections - Creating media – networked creators should be your allies Networked Creators April 12, 2010 33
  • 34.
    Thank you! Lee Rainie Director PewInternet & American Life Project 1615 L Street NW Suite 700 Washington, DC 20036 Email: LRainie@pewinternet.org Twitter: http://twitter.com/LRainie 202-419-4500 Networked Creators April 12, 2010 34