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Community Pharmacy– Pharmacy Practice (BP703T) | Organization, Legal Requirements Dispensing

This presentation is designed for B. Pharm 7th Semester students studying BP703T – Pharmacy Practice. It covers Unit 1: Community Pharmacy as per the PCI syllabus in a simple, well-structured format suitable for classroom learning, self-study and exam revision. Topics Covered: Introduction to Community Pharmacy Organization and Structure of Community Pharmacy Retail and Wholesale Drug Stores Legal Requirements for Community Pharmacy Dispensing of Proprietary Products Patient Medication Records (PMR) Role and Responsibilities of the Community Pharmacist This PPT is useful for B. Pharm students, pharmacy educators, and anyone preparing for semester examinations or seeking a clear understanding of community pharmacy practice.

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Community Pharmacy Role• Pharmacy Practice• 7th Semester• B-pharm• pharmacy-notes•
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Community Pharmacy Prepared By- Mr. Swapnil Therkar M. Pharm (Pharmacognosy) Government College of Pharmacy, Amravati
Introduction Community Pharmacy is the type of pharmacy that provides pharmaceutical care directly to the public. It serves as the first point of contact for healthcare services and plays an essential role in dispensing medicines, promoting health, preventing diseases and providing patient counseling. Definition: Community Pharmacy is a healthcare setup where medicines are procured, stored, dispensed and supplied to the general public under the supervision of a registered pharmacist. These are monitored under professional standards of state pharmacy council and PCI .
Functions of Communit y Pharmacy 1. Dispensing Functions: Dispensing of medicines begins with receiving and interpreting the prescription to ensure accuracy. The pharmacist then selects and prepares the required medicine, labels it with appropriate instructions and dispenses it after verifying the drug details. Finally, patient counseling is provided regarding dosage, method of administration, storage and necessary precautions to ensure safe and effective use of the medicine. 2. Patient Care Services: Community pharmacists provide medication counseling by explaining the correct use of medicines, dosage, precautions and possible side effects. They promote health education on disease prevention and healthy lifestyle practices. Pharmacists also monitor drug therapy to ensure the safety and effectiveness of treatment. They also encourage medication adherence by helping patients follow their prescribed treatment.
3. Drug Information Services: Community pharmacists provide reliable information on the safe and rational use of medicines. They advise patients about drug interactions, possible adverse effects, correct dosage instructions, proper storage conditions and the appropriate use of over-the-counter (OTC) medicines that helping to ensure safe and effective therapy. 4. Inventory Management: Inventory management involves the procurement of medicines from authorized suppliers, their proper storage under recommended conditions and effective stock control to maintain adequate inventory levels. It also includes monitoring expiry dates to prevent the dispensing of expired medicines and ensuring cold chain maintenance for temperature-sensitive products such as vaccines, insulin and certain biologicals to preserve their quality and efficacy. 5. Administrative Functions: Administrative functions include maintaining records of prescriptions, inventory, sales, and purchases for legal and operational purposes. They also involve financial management, such as billing and accounting, ensuring compliance with legal and regulatory requirements and supervising pharmacy staff to ensure efficient workflow and high-quality pharmaceutical services.
Types of Community Pharmacy 1) Retail Pharmacy shop 2) Wholesale Shop 3) E-Pharmacy
Retail Pharmacy shop  Supplies medicines directly to patients against prescription or as OTC products. Characteristics  They Sell medicines directly to patients  Provides OTC medicines  Offers patient counselling  Direct patient interaction  Registered pharmacist mandatory  Small inventory Examples:  Independent pharmacy  Chain pharmacy
Wholesale Shop  Supplies medicines only to licensed retailers, hospitals, clinics and institutions. Characteristics  Bulk purchase  Bulk supply Supplies medicines in bulk  Retail Pharmacies  Hospitals  Nursing homes  Government institutions They Does not dispense directly to patients.
E-Pharmacy  Medicines ordered through websites or mobile applications. Characteristics  Home delivery  Electronic prescriptions  Deliver Prescription medicines  Usually avoid to dispense OTC drugs Examples  Tata 1mg  PharmEasy  Netmeds
Location and Layout of Community Pharmacy
Objectives of Location 1. To attract large number of customers. 2. To increase the sale of store. 3. To have proper entrance of coming goods and space for reserve stock, office and resting place for employees. 4. To reduce the selling expenses and provide customer satisfaction. 5. To project a professional image and improve general appearance. 6. To minimize the movement of customer with in the premises of the drug store. 7. To provide customer satisfaction.
Ideal Layout Plan
Legal Requirements For Establishment of Drug Store
 For Establishment of Drug Store 🏪 Retail Medical Store Form 19 Application for retail drug license → Form 20 License to sell → Allopathic drugs (non-schedule C, C1, X) Form 21 License to sell → Schedule C & C1 drugs Form 20F Retail license for → Schedule X drugs 📋 Other Mandatory Registrations 1. GST Registration For billing & tax → compliance 2. Shop & Establishment License Local → municipal authority 3. Pharmacist Registration Certificate → From State Pharmacy Council 📦 Wholesale Medical Store Form 19 Application for wholesale license → Form 20B Wholesale license for → allopathic drugs Form 21B Wholesale license for → Schedule C & C1 drugs Form 20G Wholesale license for → Schedule X drugs 📋 Other Mandatory Documents 1. GST Registration 2. Shop Act License 3. Competent Person Qualification Proof (B. Pharm / D. Pharm / Experience as per rules)
For Establishment of Drug Store  Drug stores in India are regulated by:  Drugs and Cosmetics Act, 1940 and Rules, 1945  Narcotic Drugs and Psychotropic Substances (NDPS) Act, 1985  Drugs (Prices Control) Order (DPCO)  Requirements for Retail Drug License Minimum area of Drug Store Premises:  10 m² (Retail or Wholesale)  15 m² (Combined Retail + Wholesale)  Clean and hygienic premises with good ventilation and lighting  Registered Pharmacist: Retail pharmacy must employ a Registered Pharmacist under State Pharmacy Council.  Storage Conditions; Separate storage for:  Schedule H medicines  Schedule H1 medicines  Schedule X medicines  Refrigerated products  Expired medicines  Computerized Billing for:  Inventory  Batch tracking  Expiry management
Proprietary products are ready-made pharmaceutical products manufactured and marketed by a pharmaceutical company under their registered brand or trade name and are ready for dispensing without any compounding. These products are supplied in their original manufacturer's packaging and are generally dispensed without modification. Examples: 1. Dolo 650 (Paracetamol) 2. Ondet MD (Ondansetron) 3. Limcee (Vitamin-C) Dispensing of Proprietary Goods
Receive Patient: Welcome the patient and receive the prescription or medicine request. Review Prescription / Symptoms: Carefully review the prescription or understand the patient's complaint. Select the Medicine: Identify and select the appropriate medicine according to the prescription or patient's need. Verify the Medicine: Check the drug name, dosage form, strength and required quantity. Check Expiry & Storage Condition: Ensure the medicine is not expired and has been stored under appropriate conditions.  Ideal Dispensing Procedure
Label the Medicine: Mention dose, frequency, route, duration and special instructions. Patient Counselling: Explain how and when to take the medicine, precautions, storage and important side effects. Billing: Prepare the bill and complete the payment process. Record Maintenance: Maintain required sales, prescription and statutory records. Hand Over Medicine: Perform a final check and give the correct medicine to the correct patient.
Maintenance of Records  Proper records are managed for legal compliance.  Purchase Register  Supplier name  Invoice number  Date  Batch number  Quantity  Sales Register  Customer details  Drug name  Quantity  Invoice number  Schedule H1 Register  Patient name  Doctor's name  Drug dispensed  Schedule X Register Separate register maintained for narcotic and psychotropic medicines.  Prescription File Original prescriptions should be preserved as required by law.  Expiry Register Records  Expired medicines  Quantity  Disposal date  Refrigerator Temperature Log Maintained daily.
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