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Pew Research Center's Internet & American Life Project, profile picture
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Citizen 2.0

The document summarizes key trends in digital technology and its impact on civic engagement: 1) There has been a digital revolution with high rates of internet and broadband access at home, and most adults and teens are now networked creators online. 2) Mobile phones and smartphones are nearly ubiquitous, and many use location services and mobile devices for political purposes. 3) Over half of all adults now use social networking, and over a fifth have used social media for political purposes. 4) This new digital landscape has created new opportunities for civic groups and activists to directly reach audiences, but also risks of "echo chamber politics" where people only engage with those who agree with them.

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Citizen 2.0 Lee Rainie, Director, Pew Internet Project 04.20.2012 Forum PA: Rome Email: Lrainie@pewinternet.org Twitter: @Lrainie PewInternet.org
Digital Revolution 1 Internet (80%) and Broadband at home (66%) Home broadband Home dial-up 80% 70% 71% 60% 50% 66% 40% 30% 20% 10% 0% June April March March April March March March April April May May August Jan 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2011 2012
Networked creators are everywhere (two-thirds of adults; three-quarters of teens) • 70% of internet users are social networking site users • 59% of cell owners share photos or videos • 37% contribute rankings and ratings • 33% create content tags • 30% share personal creations • 26% post comments on sites and blogs • 15% have personal website • 15% are content remixers • 16% use Twitter • 14% are bloggers • Of smartphone owners: 11% location services – 15% allow location awareness from social media – 64% maps/directions
The relative value of the internet to politically active citizens is increasing 100% % of internet users who get political news online 80% 60% 58% 47% 40% 40% 20% 13% 16% 15% 0% 2002 2006 2010 Internet and Politics Typical day Total 5
Digital Revolution 2: Mobile phones – 88% of adults 327.6 Total U.S. population: 315.5 million 2011
Smartphone tipping point -- 46%
Mobile politics - 26% of adults used cell phones for political purposes in 2010 Internet and Politics 3/9/2011 8
Digital Revolution 3 Social networking – 52% of all adults 100% % of internet users 86% 85% 80% 83% 70% 71% 76% 67% 61% 60% 52% 48% 49% 47% 51% 40% 35% 25% 33% 25% 26% 20% 9% 8% 11% 13% 7% 7% 4% 0% 6% 1% 2005 2006 2007 2008 2009 2010 2011 2012 18-29 30-49 50-64 65+
Social politics - 22% of adults used social media media for political purposes in 2010 Internet and Politics 3/9/2011 10
New Civic Reality 1) The world is full of networked individuals using networked information (5th estate) Image attribution: Flickrverse, Expanding Ever with New Galaxies Forming Cobalt123 http://www.flickr.com/photos/cobalt/34248855/sizes/z/in/photostream/
New Civic Reality 2) Giant changes in civic culture and mediasphere have created new opportunities for NGOs and activists
New Civic Reality 3) Influence is migrating from organizations to networks and new “experts” Traditional experts with new platforms, esp. blogs Amateur experts who are avid contributors – sometimes with tribes New algorithmic authorities
New Civic Reality 4) All organizations are under more scrutiny and transparency is a new marker of trust Surveillance – powerful watch the ordinary Sousveillance – ordinary watch powerful Coveillance – peers stalk peers
New Civic Reality 5) There are new ways for civic actors to reach their audiences and mobilize others • Be their own “media company” • Build networks: They matter more now • Be a node • Identify influentials
The Big Civic Concern: Echo-chamber politics
Thank you!