Challenges in delivering information literacy in the artificial intelligence era - Nadeem Siddique and Muhammad Safdar
1.
Challenges in DeliveringInformation Literacy in theArtificial Intelligence Era: A
Pakistani Perspective
Dr. Muhammad Safdar and Dr. Nadeem Siddique
Gad and Birgit Rausing Library
muhammad_safdar@lums.edu.pk nadeem.iddique@lums.edu.pk
Lahore University of Management Sciences (LUMS), Lahore, Pakistan.
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Background
Lahore Universityof Management Sciences (LUMS) is one of the top-ranked universities in the
country. It has secured its slot in the reputed rankings such as Times Higher Education and QS. It
offers education in the humanities & Social Sciences, Business, Management, Law, Engineering and
Education (www.lums.edu.pk).
The Gad and Birgit Rausing Library at LUMS is one of the biggest private sector university libraries
in Pakistan. It has access to over 300,000 print collection, 240,000 e-books, 40,000 electronic journals
and 50 databases (library.lums.edu.pk).
Currently, the researchers work in the same library. The LUMS library professionals regularly conduct
Information Literacy (IL) sessions for the library users. The inception of Artificial Intelligence (AI)
has posed multifaceted challenges in delivering IL (Flierl, 2023). Therefore, this study aims to explore
the challenges Pakistani IL librarians face and ways forward in this regard.
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4.
Objectives
To explorethe challenges in delivering IL in AI era.
To know about the way forward for successful IL delivery in AI times.
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5.
Literature Review
ILis part and parcel of libraries, and AI has revolutionized every sphere of life, including
libraries (Kannaujia et al., 2024).
Past research has identified multiple challenges for libraries in the AI era (Udo-Okon & Akpan,
2024), which undoubtedly affect them. However, the literature also reflects on the way forward
in this scenario (Khalid, 2025).
Research on AI & libraries is trending among global researchers (Ali & Richardson, 2025;
Ayinde, Ebiefung, & Oladokun, 2026; Cox & Mazumdar, 2024). However, there is a dearth of
Pakistani literature in this area, especially on AI and IL.
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Results - Challenges
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Lack of
Interest
Reduced
Library
Visits
Library’s
Irrelevance
Fast Paced
Updates in
AI
Enhanced
Pressure
Limited
Skills
8.
Results – WayForward
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Subscription to AI
Tools
Staff Training
Workshops for Library
Users
Use of AI Tools
Contribute in AI
Policies’ Development
9.
Implications
The papercontributes to the existing literature (Theoretical Implication)
The results might help libraries and institutional heads know about challenges Pakistani library
professionals face in delivering AI and the way forward to handle the identified challenges
(Practical Implications).
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10.
Limitation
The study’s resultsare based on one institution’s data. Hence, its results can be generalized to
similar institutions and environments.
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11.
References
Ali, M.Y., & Richardson, J. (2025). AI literacy guidelines and policies for academic libraries: A
scoping review. IFLA Journal, 03400352251321192.
Ayinde, L., Ebiefung, R., & Oladokun, B. D. (2026). Adoption of artificial intelligence in
academic libraries: A systematic review of current practices, challenges, and research
opportunities. The Journal of Academic Librarianship, 52(1), 103185.
Cox, A. M., & Mazumdar, S. (2024). Defining artificial intelligence for librarians. Journal of
Librarianship and Information Science, 56(2), 330-340.
Flierl, M. (2023). Artificial intelligence and information literacy: Hazards and opportunities. In
European conference on information literacy, Cham: Springer Nature Switzerland, 52-53.
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12.
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References
Kannaujia, S.K., Verma, P. K., Verma, S. K., & Patel, D. M. (2024). AI-powered revolution:
Automating information management in libraries. Academic Libraries, 291-300.
Khalid, A. (2025). Is it time to revisit LibQUAL for a new service dimension of artificial
intelligence (AI): a forward-looking perspective. Library Hi Tech News, 42(7), 11-14.
Udo-Okon, T. N., & Akpan, E. E. (2024). The challenges of artificial intelligence in library
management system. Information Science, 6(1), 96-107.