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e-Business/e-Commerce
Analysing the impact of electronic on BUSINESS
jesse ONOMIWO CEP
WALK-THROUGH
• e-Business & e-Commerce: Untangling the proximal mix-up
– Enterprise Business Processes-Decentralized and Centralized
– E-business & E-commerce defined
– Objectives of e-business and e-commerce
– Broad fields in e-business
– E-commerce in perspective
– E-business models
• Principles for e-commerce success
• 2 cases for e-commerce
• Key implementation concerns
• Key e-commerce technologies
• The NEW AGE drivers
e-Business & e-Commerce:
Untangling the proximal mix-up
Enterprise Business Systems
Decentralized Centralized
Of business units’ data
Centralized Sytems(ERP)
INVENTORY
SALES
PRODUCTION
PLANNING
SHOP FLOOR
EXECUTION
FINANCE
HR
CUSTOMERS VENDORS
E-Business Defined
Application of ICT in support of all business activities.
E-Commerce Defined
Process of buying/transferring/exchanging
products/services/information via the web
E-COMMERCE IN NIGERIA
• Investments in 2012/2013: >$15bn
• Current Market Value: $35bn
• Projected Value in 2019: $200bn
• Number of E-Commerce Sites: >300
Objective of e-Business
Using both internal and external data processing systems efficiently for better working
relationships with partners & suppliers, and better satisfying customers’ needs.
Customer Service
Electronic purchasing
Supply Chain Mgt
Order processing
Partnership Mgt
VALUE CHAIN
e-Business
e-Commerce
Objective of e-Commerce
Convenience
BROAD FIELDS OF E-BUSINESS
• Customer Relationship Management
• Supply Chain Management
• Enterprise Resource Planning
• Project Management
• Cyber Marketing
• E-Commerce Architecture
• Knowledge Management
• E-business Security
• Business Intelligence
E-Commerce in Perspective
Marketing
Automation
Sales
Automation
Service
Automation
Corporate
Websites
E-commerce
Stores Self-
Service
Partner Relationship Management
Marketing
Channel
Partners
Online
Customers
Enterprise
Employees
Sales eCommerce
CRM
PRM
Service
eCRM
E-Business Models
Based on Provider and Consumer C
G
B
G
G
B
B
C
C
CONSUMER
BUSINESS
GOVERNMENT
Jumia
OLX
Chams-WAEC
CBC
-
Jumia
FERMA
-
FRSC
Principles for e-Commerce Success
VALUE PROPOSITION SEARCHABILITY ADVANCED FEATURES
CONVENIENCE NO-SURPRISES
1 2Higher ARPU Bid BUSINESS HOURS goodbye
CASES for e-COMMERCE
Key IMPLEMENTATION concerns
1 SECURITY
2 AVAILABILITY
3 STORAGE
Key e-Commerce TECHNOLOGIES
m-Commerce
Electronic Funds Transfer
AUTOMATED DATA COLLECTION SYSTEMInternet Marketing
Online Transaction Processing
ELECTRONIC DATA INTERCHANGE
Supply Chain Management
INVENTORY MANAGEMENT SYSTEM
The NEW AGE drivers
SOCIAL MOBILE
CBC1 ecommerce

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CBC1 ecommerce