SlideShare a Scribd company logo
Building Civil Protection 2.0




                                                Protezione Civile Gruppo
                                                     Comunale Pernumia




                              1

martedì 1 dicembre 2009
Building C P
                                     ivil rotection 2.0




                          LʼAquila - Earthquake 2009
martedì 1 dicembre 2009
Building C P
                                                   ivil rotection 2.0

                          One Question




                           Are we ready?


martedì 1 dicembre 2009
Building C P
                                                                                             ivil rotection 2.0




      Are we ready to cope with risks?




                                                        Abruzzo Emergency - Earthquake, photo by Le avventure di Giufà  flickr.com




                                    Anticipate negative trends or events


                                    Administrative measures, legal framework


                                    Organisation, structures, methods, procedures


                                    Coordinated and prompt response

martedì 1 dicembre 2009
Building C P
                                                                               ivil rotection 2.0




       Are we ready for web 2.0?




                                                                                   Photo by batega  flickr.com




                                      to share
                                      to collaborate
                                      to communicate
                                      to cooperate
                                      to support
                                      to include - e.g. diversity


martedì 1 dicembre 2009
Building C P
                                                                                               ivil rotection 2.0




                          Framework
       1                  The Italian Civil Protection System




                          Abruzzo Emergency - Earthquake, photo by Leonardo Hueber



martedì 1 dicembre 2009
Building C P
                                                                                     ivil rotection 2.0




              Civil Protection is the term widely used in Europe to describe the organized action
              aimed at coping with collective threats caused by natural or human induced
              disasters.




martedì 1 dicembre 2009
Building C P
                                                                                     ivil rotection 2.0

                          What is Civil Protection?




              Civil Protection is the term widely used in Europe to describe the organized action
              aimed at coping with collective threats caused by natural or human induced
              disasters.




martedì 1 dicembre 2009
Building C P
                                                                                       ivil rotection 2.0

                          What is Civil Protection?




               The Italian Law defines civil protection as complex system of governance for the
               safeguard of human lives, health, economic assets, cultural and architectural
               heritage, human settlements and environment from any kind of disaster either
               natural or man made.




martedì 1 dicembre 2009
Building C P
                                                                                             ivil rotection 2.0

                          The Civil Protection System



          The Italian Legal Framework
          Law no. 225 of 24 February 1992




   The Civil Protection Authorities - Central Government, Regions, Provinces, Municipalities,
   Municipal Districts and Mountain Communities


                contribute to civil protection activities using their procedures and regulations

                 collaborate with central government, public agencies, institutes, scientific research
                 groups and organizations.



martedì 1 dicembre 2009
Building C P
                                                                                                                      ivil rotection 2.0


                          Civil Protection Activities




   Abruzzo Emergency - Rescue intervention, photo by DPC   INGV Institute - Seismic monitoring   Abruzzo Emergency Briefing at COM 4 - Operational Centre




                    Forecasting/Prevention/Mitigation
                    Emergency preparedness/Emergency planning
                    Response/Emergency Management
                    Recovery




martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0

                          Structures  Coordination
                                                              Interior                 National Fire-fighters Corp - Police -
                                                                                                    Prefectures
                                                          Foreign Affairs

                                                           Environment                ANPA

                                                              Health                  118

                                                      Economy and Finance             Revenue Guard Corp

                                                             Defence                    Army, Navy, Air Force, Carabinieri

                                                       Productive Activities            G.R.T.N.

                                                Transportation and Infrastructures             Costal Guard – ANAS
                                                                                                 Società Autostrade
                                                  Cultural Heritage and Activities           Ferrovie dello Stato Group

                                                                                                 I.N.G.V. - C.N.R.
                                                Education, University and Research
                                                                                            National Research Institutes
    Precidency of the        Civil Protection            Communications
   Council of Ministers       Department
                                                  Agricultural Policy and Forestry     State Forest Corps

                                                             Regions                 Civil Protection regional bodies

                                                             Provinces               Civil Protection provincial bodies

                                                                                     Mayor
                                                           Municipalities
                                                                                     Municipalities Volunteers Groups
                                                                                     Volunteers Associations




martedì 1 dicembre 2009
Building C P
                                                                                               ivil rotection 2.0

                          The Italian Civil Protection System




     Vertical and Horizontal Coordination




  Vertical                institutions and bodies at different territorial levels (State and Local)


  Horizontal              the actions of the different bodies of a single system and level (i.e. State or
                          Region) to achieve a common goal.




martedì 1 dicembre 2009
Building C P
                                                                                  ivil rotection 2.0

                          The Italian Civil Protection System



     Horizontal Coordination




   It implies to be able to work in a cooperative way, avoiding any jealousy or partisan
   behaviour, whether it is a Ministry or an agency.

   The aim is that each one do its best in order to accomplish what, where and when, is
   needed.




martedì 1 dicembre 2009
Building C P
                                                                                                              ivil rotection 2.0

                          The Italian Civil Protection System



     Horizontal Coordination



                                                                              Italian National Department of Civil Protection - Advertising Campaign



                                                                               • 2.500organisations [associations and
  by the Law 225/1992, paragraph 11                                             municipality groups]
                                                            FOREST FORCE        - 1.000.000 volunteers
                                                                                - time of response: 60.000 in 60 min
                                   FIRE BRIGADE                                 - time of response: 300.000 in few h

                                                                                     VOLUNTEERS ORGANISATIONS

                    ARMED FORCES
                                                                                                            NATIONAL ALPINE
                                                                                                             RESCUE CORPS


                                                     Operational Bodies at
                                                        National level
                          POLICE FORCE                                                          NATIONAL HEALTH SERVICE


                                                                      NATIONAL SCIENTIFIC
                                    THE ITALIAN RED CROSS             RESEARCH GROUPS


martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0

                          The Role of the Volunteers



    “They have a love for what they are doing,
    which can only be captured through
    values and attitudes”

    [Knowles;1975]
                                                              Abruzzo Emergency - Volunteers and Population in Roio Piano Rescue Camp



        By the Law 225 par. 11, the Volunteer Organisations are one of the key back bone of
        the system, as the other national agencies and bodies

        Volunteers Organisations autonomously organise informal and non-formal training
        initiatives and participate to formal training programmes

        Commitment and Experience are key to develop the ability to manage emergency
        events



martedì 1 dicembre 2009
Building C P
                                                                                           ivil rotection 2.0

                          The Civil Protection System



    Vertical Coordination




                                                                     Abruzzo Emergency - Earthquake, photo by Elena Rapisardi




      Vertical coordination is based on “subsidiarity”, supported by the European Union.



      Subsidiarity is the idea that the central authority should have a subsidiary function,
      performing only those tasks which cannot be performed effectively at local level.




martedì 1 dicembre 2009
Building C P
                                                                                               ivil rotection 2.0

                          The Local Authorities




                                                                                  Ambrogio Lorenzetti (Siena, 1290 – Siena, 1348)




                          20 Regions            104 Provinces                8.104 Municipalities

                          Municipalities, Provinces and Regions, thanks to their financial autonomy
                                are able to finance the “primary” service of civil protection;
                                have the duty to manage administrative functions in civil protection.



martedì 1 dicembre 2009
Building C P
                                                                               ivil rotection 2.0

                          The Role of the Mayor


  The Mayor                                                  Local operative organizations

                                                               Technical offices
                              Informing the public
                                                                Local volunteers groups
                            Training
                                                                 Welfare services
                           Preparedness
                                                                   Municipal police
                             Emergency planning
                                                                  Municipal workers
                                Mitigation                       Local enterprises
                                  Forecasting                 City services

                                   Knowledge               Health services

                                                     Administrative and financial services




martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0




                          Communications and Risk Management
        2                 The Italian Experience




                          Abruzzo Emergency - Earthquake, LʼAquila - Prefecture Palace




martedì 1 dicembre 2009
Building C P
                                                                                        ivil rotection 2.0

                          Communications & Risk

                                                                          Communications




                                                                               ss


                                                                                             Ma
                                                                              e
                                                                           dn



                                                                                               na
                                                                         are




                                                                                                 ge
                                                                                    Risk




                                                                                                     me
                                                                         ep
                                                                       Pr




                                                                                                       nt
                                                                                    Relief

                  Communications: the main tool to support the whole emergency
                  process
                  ‣ preparedness
                  ‣ management
                  ‣ relief



                  Communications: crucial to allow the public to make decisions on
                  how to deal and cope with risk


martedì 1 dicembre 2009
Building C P
                                                                               ivil rotection 2.0

                          Map  Content


                                  external communications (public)




     everyday                                                                      emergency




                                      internal communications

martedì 1 dicembre 2009
Building C P
                                                                                ivil rotection 2.0

                          Map  Content


                                   external communications (public)


                                news  information

                                infotainment
                                edutainment


     everyday                                                                       emergency




                                       internal communications

martedì 1 dicembre 2009
Building C P
                                                                                     ivil rotection 2.0

                          Map  Content


                                   external communications (public)


                                news  information           information
                                infotainment                 news
                                edutainment                  self-protection
                                                             rescue info

     everyday                                                                            emergency




                                       internal communications

martedì 1 dicembre 2009
Building C P
                                                                                       ivil rotection 2.0

                          Map  Content


                                   external communications (public)


                                news  information             information
                                infotainment                   news
                                edutainment                    self-protection
                                                               rescue info

     everyday                                                                              emergency
                                 information
                                 knowledge
                                 competencies
                                 skills




                                          internal communications

martedì 1 dicembre 2009
Building C P
                                                                                       ivil rotection 2.0

                          Map  Content


                                   external communications (public)


                                news  information             information
                                infotainment                   news
                                edutainment                    self-protection
                                                               rescue info

     everyday                                                                              emergency
                                 information                   information
                                 knowledge                     procedures
                                 competencies                  documents
                                 skills




                                          internal communications

martedì 1 dicembre 2009
Building C P
                                                                                    ivil rotection 2.0

                          Who generates content in the web 2.0 era?



                             Institutions
                              Operators                      Volunteers
                              Research
                               Centres         external
                                            communications


                                        everyday     emergency


                                               internal
                                            communications
                               Media                          Citizens




martedì 1 dicembre 2009
Building C P
                                                         ivil rotection 2.0

                          Abruzzo Earthquake



                                 4/6/2009

                            03.36 am
                            Abruzzo, Italy

martedì 1 dicembre 2009
Building C P
                                                                    ivil rotection 2.0

                          < terremoto abruzzo >




                                                    http://www.slideshare.net/Davide/
                                                  social-media-e-terremoto-in-abruzzo

martedì 1 dicembre 2009
Building C P
                                                                              ivil rotection 2.0

                          Abruzzo Earthquake


        The first Italian emergency event in the
        web 2.0 era




     Soon after the earthquake ....
      ‣ 130 facebook groups
      ‣ thousands of messages, status, ...
      ‣ twitter messages

     what for?
       ‣    to communicate fears, hopelessness,
       ‣    to inform on the victims and the rescue interventions
       ‣    to look for some friends, relatives, ...
       ‣    to share information on the overall situation
       ‣    to organise donations (money and goods)

martedì 1 dicembre 2009
Building C P
                                                                     ivil rotection 2.0

                          PeopleUsersCitizensVolunteers.....




   The Challenge




martedì 1 dicembre 2009
Building C P
                                                                     ivil rotection 2.0

                          PeopleUsersCitizensVolunteers.....




   The Challenge




          «emotional» participation




martedì 1 dicembre 2009
Building C P
                                                                         ivil rotection 2.0

                          PeopleUsersCitizensVolunteers.....




   The Challenge




          «emotional» participation              proactive collaboration




martedì 1 dicembre 2009
Building C P
                                                                                 ivil rotection 2.0




                          Civil Protection & Web 2.0
        3                 Projects and Experiment




                          Abruzzo Emergency - Earthquake, Roio Piano




martedì 1 dicembre 2009
Building C P
                                                                                                                               ivil rotection 2.0

                          Map: Projects and experimentations


                                               external communications (public)




                                                                                                         Campo "ROIO PIANO"
                                              www.ispro.it

     everyday                                                                                                                      emergency




                                                               http://distrettobassapadovana.ning.com/




                            http://oss.formez.it/moodle/course/view.php?id=70




                                                       internal communications

martedì 1 dicembre 2009
Building C P
                                                                                                         ivil rotection 2.0

                          Project: Civil Protection for Mayors


                                                                                                      Training & Study Centre
                                                    Italian Institute providing support and training to Public Administrations




                                                                                       Mayors
                                                                                       online
                                                                                     community
                                                                                                                     Library
                                                              e-learning                                            glossary




                           Information
                                                                                                      Forums
                             Channel                                         News
                                                                                                       Chats
                                                                           Knowledge
                                                                                                        ....



                              2002                                                          2005
              Project - Civil Protection Web Site                          Project - Civil Protection for Mayors




martedì 1 dicembre 2009
Building C P
                                                                                                         ivil rotection 2.0

                          Civil Protection for Mayors

                                                                                                      Training & Study Center
                                                    Italian Institute providing support and training to Public Administrations


       www.formez.it          www.protezionecivile.formez.it




                                                                                     e-learning modules
                                       Civil                           Civil
      Institute
      website
                                    Protection
                                   Information
                                                                    Protection
                                                                       For
                                                                                     news
                                     Channel                         Mayors
                                                                                     general and law library
                                                                                     regional pages
                                                                                     forum
                                                                                     glossaries
                                                                                     best practices
                                                                                     chats with experts

martedì 1 dicembre 2009
Building C P
                                                                                        ivil rotection 2.0

                          ispro.it - 2007/2008



   Research and Studies Institute for Civil
   Protection and Civil Defence



   Mission                  set up a web open and
                            collaborative network to support
                                                                 services                collaboration
                            the civil protection community at
                            all levels

  Lever                      the Systemic Approach of the
                             the Italian Civil Protection       information                knowledge
                             committed and active
                             volunteers community




martedì 1 dicembre 2009
Building C P
                                                    ivil rotection 2.0

                          ispro.it 2007




martedì 1 dicembre 2009
Building C P
                                                    ivil rotection 2.0

                          ispro.it 2007




martedì 1 dicembre 2009
Building C P
                                                    ivil rotection 2.0

                          ispro.it 2007




martedì 1 dicembre 2009
Building C P
                                                    ivil rotection 2.0

                          ispro.it 2007




martedì 1 dicembre 2009
Building C P
                                                    ivil rotection 2.0

                          ispro.it 2007




martedì 1 dicembre 2009
Building C P
                                                                                             ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test



   Web 2.0 to manage information during
   the emergency



  Framework                emergency has been managed by civil protection operators - mostly
                           volunteers - working in the field (rescue camps, operational centers,...)
                           usually on weekly shifts. Internet, phone, mobile connections were active
                           soon after the earthquake, mostly everywhere.

  Problem                  Information handover - Local server failures - Fax, radio, phone did not
                           ensure the need of information sharing

   Solution                Free web based tools in order to
                           ‣ store and categorise all the crucial information
                           ‣ allow the creation of a network between all the operators - in the
                             emergency territory and at home - so to exchange information and
                             knowledge at distance
martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -




martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -

 Actors
 • COM (Operational
   Centres)
 • Rescue Camps
 • DICOMAC (Command &
   Control Direction)
 • Population
 • Fire Brigades, Forest
   Corps, Military Forces,
   Police (F5)
 • Relations with Population
   (F10)
 • Municipalities
 • Administrative bodies
 • Health (F2)
martedì 1 dicembre 2009
Building C P
                                                                                                   ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -

 Actors                              Tasks
 • COM (Operational                  •   exchange documentsinformations
   Centres)
 • Rescue Camps                      •   informations to the public
 • DICOMAC (Command &                •   population data and requests
   Control Direction)
                                     •   procedures
 • Population
 • Fire Brigades, Forest             •   sharing informationnews
   Corps, Military Forces,           •   requests/results/data related to
   Police (F5)                           the assessment of the damage
 • Relations with Population             and safeness of buildings
   (F10)                             •   geolocation of the buildings to be
 • Municipalities                        assessed
 • Administrative bodies             •   information handover
 • Health (F2)                       •   professionals team management
martedì 1 dicembre 2009
Building C P
                                                                                                         ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -

 Actors                              Tasks                                    Google Tools   gmail        calendar        gmaps
 • COM (Operational                  •   exchange documentsinformations                     gtalk        gdocs
   Centres)
 • Rescue Camps                      •   informations to the public
 • DICOMAC (Command &                •   population data and requests
   Control Direction)
                                     •   procedures
 • Population
 • Fire Brigades, Forest             •   sharing informationnews
   Corps, Military Forces,           •   requests/results/data related to
   Police (F5)                           the assessment of the damage
 • Relations with Population             and safeness of buildings
   (F10)                             •   geolocation of the buildings to be
 • Municipalities                        assessed
 • Administrative bodies             •   information handover
 • Health (F2)                       •   professionals team management
martedì 1 dicembre 2009
Building C P
                                                                                                              ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -

 Actors                              Tasks                                    Google Tools       gmail         calendar        gmaps
 • COM (Operational                  •   exchange documentsinformations                         gtalk         gdocs
   Centres)
 • Rescue Camps                      •   informations to the public
                                                                              Instedd - Riff [instedd.org]
 • DICOMAC (Command &                •   population data and requests
   Control Direction)                                                         •   collaborative workspace
                                     •   procedures
 • Population                                                                 •   subscribe to data sources to monitor
 • Fire Brigades, Forest             •   sharing informationnews
                                                                              •   interact securely with the team
   Corps, Military Forces,           •   requests/results/data related to     •   items with tags, comments, ratings, links,
   Police (F5)                           the assessment of the damage
                                         and safeness of buildings                locations, files, alerts, and other social metadata
 • Relations with Population
   (F10)                             •   geolocation of the buildings to be   •   autonomous agents perform data fusion, feature
 • Municipalities                        assessed                                 extraction, classification, tagging,  geo-coding;
 • Administrative bodies             •   information handover                     integrated hypothesis formation, machine
 • Health (F2)                       •   professionals team management            learning
martedì 1 dicembre 2009
Building C P
                                                                                                              ivil rotection 2.0

                          Abruzzo Emergency 2009 - Test




                          COM 4 is one of the 7 operational centres - 23 rescue camps
                                                    Head quarter in Pianola (LʼAquila)
                                Entrusted to Civil Protection Bodies of Veneto Region

Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -

 Actors                              Tasks                                    Google Tools       gmail         calendar        gmaps
 • COM (Operational                  •   exchange documentsinformations                         gtalk         gdocs
   Centres)
 • Rescue Camps                      •   informations to the public
                                                                              Instedd - Riff [instedd.org]
 • DICOMAC (Command &                •   population data and requests
   Control Direction)                                                         •   collaborative workspace
                                     •   procedures
 • Population                                                                 •   subscribe to data sources to monitor
 • Fire Brigades, Forest             •   sharing informationnews
                                                                              •   interact securely with the team
   Corps, Military Forces,           •   requests/results/data related to     •   items with tags, comments, ratings, links,
   Police (F5)                           the assessment of the damage
                                         and safeness of buildings                locations, files, alerts, and other social metadata
 • Relations with Population
   (F10)                             •   geolocation of the buildings to be   •   autonomous agents perform data fusion, feature
 • Municipalities                        assessed                                 extraction, classification, tagging,  geo-coding;
 • Administrative bodies             •   information handover                     integrated hypothesis formation, machine
 • Health (F2)                       •   professionals team management            learning
martedì 1 dicembre 2009
Building C P
                                                               ivil rotection 2.0

                          Abruzzo Emergency - Test
  Instedd - Riff platform




martedì 1 dicembre 2009
Building C P
                                                                                 ivil rotection 2.0




         4                Lessons Learned




                          Abruzzo Emergency - Rescue Camp Roio Piano




martedì 1 dicembre 2009
Building C P
                                                                ivil rotection 2.0

                          SWOT: Web 2.0 and Risks

                                Strength            Weakness
          Opportunities
          Threads




martedì 1 dicembre 2009
Building C P
                                                                           ivil rotection 2.0

                          SWOT: Web 2.0 and Risks

                                       Strength                Weakness


                          Italian Civil Protection
          Opportunities




                          systemic approach
                                                  Networking

                          Volunteers Commitment

                                         Web 2.0 Community
          Threads




martedì 1 dicembre 2009
Building C P
                                                                                        ivil rotection 2.0

                          SWOT: Web 2.0 and Risks

                                       Strength                         Weakness


                          Italian Civil Protection
                                                               «Web Divide»
          Opportunities




                          systemic approach
                                                                            Common Approach
                                                  Networking

                          Volunteers Commitment                Low Budget
                                                                       Free web 2.0 platforms
                                         Web 2.0 Community
          Threads




martedì 1 dicembre 2009
Building C P
                                                                                         ivil rotection 2.0

                           SWOT: Web 2.0 and Risks

                                        Strength                         Weakness


                           Italian Civil Protection
                                                                «Web Divide»
          Opportunities




                           systemic approach
                                                                             Common Approach
                                                   Networking

                           Volunteers Commitment                Low Budget
                                                                        Free web 2.0 platforms
                                          Web 2.0 Community


                           Variety of Bodies
                                Lack of common approaches
          Threads




                          Participation and Collaboration

                                          Reliable Sources


martedì 1 dicembre 2009
Building C P
                                                                                          ivil rotection 2.0

                           SWOT: Web 2.0 and Risks

                                        Strength                             Weakness


                           Italian Civil Protection
                                                                 «Web Divide»
          Opportunities




                           systemic approach
                                                                               Common Approach
                                                   Networking

                           Volunteers Commitment                  Low Budget
                                                                           Free web 2.0 platforms
                                          Web 2.0 Community


                           Variety of Bodies                    Low Web litteracy
                                                                               Past Dependencies
                                Lack of common approaches
          Threads




                                                                Low Collaboration
                          Participation and Collaboration                    Slow pace of change

                                          Reliable Sources      Low Budget     Lack of Continuance

martedì 1 dicembre 2009
Building C P
                                                                                           ivil rotection 2.0




        5                 The Step Forward




                          Abruzzo Emergency - Earthquake, LʼAquila - Underpins




martedì 1 dicembre 2009
Building C P
                                                                    ivil rotection 2.0

                          Building Civil Protection 2.0




                     How to be ready?


martedì 1 dicembre 2009
Building C P
                                                                        ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                              Abruzzo Emergency - Roio Piano Rescue Camp




martedì 1 dicembre 2009
Building C P
                                                                        ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                              Abruzzo Emergency - Roio Piano Rescue Camp




                                                              Collaboration




martedì 1 dicembre 2009
Building C P
                                                                        ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                              Abruzzo Emergency - Roio Piano Rescue Camp




                                         Resilience           Collaboration




martedì 1 dicembre 2009
Building C P
                                                                        ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                              Abruzzo Emergency - Roio Piano Rescue Camp




            Subsidiarity                 Resilience           Collaboration




martedì 1 dicembre 2009
Building C P
                                                                        ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                              Abruzzo Emergency - Roio Piano Rescue Camp




            Subsidiarity                 Resilience           Collaboration


                                          Volunteers



martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




            Subsidiarity                 Resilience               Collaboration

                                                              Citizens
                                          Volunteers



martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




            Subsidiarity                 Resilience               Collaboration

       Civil Protection                                       Citizens
      StructuresBodies                   Volunteers



martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




            Subsidiarity                 Resilience               Collaboration

       Civil Protection                                       Citizens
      StructuresBodies                   Volunteers
                                                                             Business


martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




       Web 2.0 is the tool
            Subsidiarity                 Resilience               Collaboration

       Civil Protection                                       Citizens
      StructuresBodies                   Volunteers
                                                                             Business


martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




       Web 2.0 is the tool
            Subsidiarity                 Resilience               Collaboration

       Civil Protection                                       Citizens
      StructuresBodies                   Volunteers
                                                                             Business
                                                    Media

martedì 1 dicembre 2009
Building C P
                                                                             ivil rotection 2.0

                          Building a more Resilient Society



    PeopleUsersCitizensOperators ...in face of disasters
    People are the Key - We are the Key

                                                                   Abruzzo Emergency - Roio Piano Rescue Camp




       Web 2.0 is the tool
            Subsidiarity                 Resilience               Collaboration

       Civil Protection                                       Citizens
      StructuresBodies                   Volunteers
                                                                             Business
                            ExpertsScientists      Media

martedì 1 dicembre 2009
Building C P
                                                                                       ivil rotection 2.0

                          Involving the public and business


    Are Civil Protection Bodies ready to
    cope with participation?




   Civil Protection debate is now focused on resilience: involving the public and business
   community - to increase the responsibility for their own risk management.

           In the field of Civil Protection Participation and Collaboration represent the challenge

           UsersCitizensVolunteers are empowered

           UsersCitizensVolunteersInstitutions have a world wide communication channel to
           jointly contribute to risk prevention, preparedness, management




martedì 1 dicembre 2009
Building C P
                                                                              ivil rotection 2.0

                          The EU perspective



    Building a more resilient society




      The European Union perspective
      ‣ exploring the concept of resilience
      ‣ a comprehensive European disaster management strategy to enhance resilience.
      ‣ promote networking, learn about new technologies used in civil protection




martedì 1 dicembre 2009
Building C P
                                                                                   ivil rotection 2.0

                          «People» are the opportunity



   Web 2.0 is an opportunity for risks
   prevention and management

                                                                                   Abruzzo Emergency - Earthquake




   A Proposal

         civil protection web open network think-tank involving organisations, volunteers,
         operators, different institutional bodies, media representative
         training programmes including web and communications issues
         raising awareness on RSS feed - tagging - collaborative work spaces - geolocation
         tools - mobile applications...
         exchange and sharing of knowledge, information, best practices, ...
         local social networks focused on civil protection


martedì 1 dicembre 2009
Building C P
                                                                                                ivil rotection 2.0

                          On-going projects



    Starting from the «small»




                            Province of Padova    Presentations on the Web 2.0 tools for Civil Protection
                                                  aiming at raising awareness and evaluate «how to» manage
                                                  civil protection activities in a web 2.0 perspective


                     Distretto Bassa Padovana     Training Volunteers on Web 2.0 Platforms - focusing on
                    Civil Protection Volunteers   Instedd  Riff platform. The aim is to train people on «how
                           Coordination Group     to» use web 2.0 platforms to manage operational rooms at
                                                  local level.

                       Ferrara University         Civil Protection Communications Course, targeting civil
                  Dept. Human Sciences            protection operators, volunteers, media representatives
     College Liberal Arts and Philosophy          One of the issue will be the web 2.0 both as channel of
                                                  communication and a tool to manage information


martedì 1 dicembre 2009
Building C P
                                                                            ivil rotection 2.0




                          Niuna impresa, per minima che sia, può avere cominciamento
                               o fine senza queste tre cose, cioè senza potere, e senza
                                                    sapere, e senza con amore volere.

                                                    “Breve” dell'arte dei pittori di Siena
                                                                             XIV century




martedì 1 dicembre 2009
Building C P
                                                                               ivil rotection 2.0




                                    Thanks!

                                     Elena Rapisardi

                                 e.rapisardi@gmail.com

                              e.rapisardi@googlewave.com

                          http://it.linkedin.com/in/elenarapisardi




martedì 1 dicembre 2009

More Related Content

More from Elena Rapisardi

Content is
Content isContent is
Content is
Elena Rapisardi
 
poster_EGU2016_def_web
poster_EGU2016_def_webposter_EGU2016_def_web
poster_EGU2016_def_web
Elena Rapisardi
 
Open Innovation e Ricerca Scientifica nell'Informazione Geografica
Open Innovation e Ricerca Scientifica nell'Informazione GeograficaOpen Innovation e Ricerca Scientifica nell'Informazione Geografica
Open Innovation e Ricerca Scientifica nell'Informazione Geografica
Elena Rapisardi
 
EUREGEO 2012: From élites to collaboration
EUREGEO 2012: From élites to collaborationEUREGEO 2012: From élites to collaboration
EUREGEO 2012: From élites to collaboration
Elena Rapisardi
 
La città resiliente nell'era post-Gutenberg
La città resiliente nell'era post-Gutenberg La città resiliente nell'era post-Gutenberg
La città resiliente nell'era post-Gutenberg
Elena Rapisardi
 
I resilience
I resilienceI resilience
I resilience
Elena Rapisardi
 
Citizens & journalism
Citizens & journalismCitizens & journalism
Citizens & journalism
Elena Rapisardi
 
iResilience - #iddrink
iResilience - #iddrinkiResilience - #iddrink
iResilience - #iddrink
Elena Rapisardi
 
Geodata4All
Geodata4AllGeodata4All
Geodata4All
Elena Rapisardi
 
Rethinking Technology Edge - Valgeo 2011
Rethinking Technology Edge - Valgeo 2011Rethinking Technology Edge - Valgeo 2011
Rethinking Technology Edge - Valgeo 2011
Elena Rapisardi
 
PROTEC - Informing the Public
PROTEC - Informing the PublicPROTEC - Informing the Public
PROTEC - Informing the Public
Elena Rapisardi
 
Open Foreste Italiane - Crisis Camp Europe -
Open Foreste Italiane - Crisis Camp Europe - Open Foreste Italiane - Crisis Camp Europe -
Open Foreste Italiane - Crisis Camp Europe -
Elena Rapisardi
 
Conferenza Stampa La Protezione Civile nella Rete
Conferenza Stampa La Protezione Civile nella ReteConferenza Stampa La Protezione Civile nella Rete
Conferenza Stampa La Protezione Civile nella Rete
Elena Rapisardi
 
Urban Resilience - EGU 2011 Presentation
Urban Resilience - EGU 2011 Presentation Urban Resilience - EGU 2011 Presentation
Urban Resilience - EGU 2011 Presentation
Elena Rapisardi
 
Open Resilience
Open ResilienceOpen Resilience
Open Resilience
Elena Rapisardi
 
Comunicazione del Rischio e dell'Emergenza
Comunicazione del Rischio e dell'EmergenzaComunicazione del Rischio e dell'Emergenza
Comunicazione del Rischio e dell'Emergenza
Elena Rapisardi
 
Presentazione sito ClimaEnergia
Presentazione sito ClimaEnergiaPresentazione sito ClimaEnergia
Presentazione sito ClimaEnergia
Elena Rapisardi
 
Come il lavoro si rappresenta
Come il lavoro si rappresentaCome il lavoro si rappresenta
Come il lavoro si rappresenta
Elena Rapisardi
 
Webtv Lo Spettacolo in Rete
Webtv Lo Spettacolo in ReteWebtv Lo Spettacolo in Rete
Webtv Lo Spettacolo in Rete
Elena Rapisardi
 
Web 2.0 Esserci o Non Esserci
Web 2.0 Esserci o Non EsserciWeb 2.0 Esserci o Non Esserci
Web 2.0 Esserci o Non Esserci
Elena Rapisardi
 

More from Elena Rapisardi (20)

Content is
Content isContent is
Content is
 
poster_EGU2016_def_web
poster_EGU2016_def_webposter_EGU2016_def_web
poster_EGU2016_def_web
 
Open Innovation e Ricerca Scientifica nell'Informazione Geografica
Open Innovation e Ricerca Scientifica nell'Informazione GeograficaOpen Innovation e Ricerca Scientifica nell'Informazione Geografica
Open Innovation e Ricerca Scientifica nell'Informazione Geografica
 
EUREGEO 2012: From élites to collaboration
EUREGEO 2012: From élites to collaborationEUREGEO 2012: From élites to collaboration
EUREGEO 2012: From élites to collaboration
 
La città resiliente nell'era post-Gutenberg
La città resiliente nell'era post-Gutenberg La città resiliente nell'era post-Gutenberg
La città resiliente nell'era post-Gutenberg
 
I resilience
I resilienceI resilience
I resilience
 
Citizens & journalism
Citizens & journalismCitizens & journalism
Citizens & journalism
 
iResilience - #iddrink
iResilience - #iddrinkiResilience - #iddrink
iResilience - #iddrink
 
Geodata4All
Geodata4AllGeodata4All
Geodata4All
 
Rethinking Technology Edge - Valgeo 2011
Rethinking Technology Edge - Valgeo 2011Rethinking Technology Edge - Valgeo 2011
Rethinking Technology Edge - Valgeo 2011
 
PROTEC - Informing the Public
PROTEC - Informing the PublicPROTEC - Informing the Public
PROTEC - Informing the Public
 
Open Foreste Italiane - Crisis Camp Europe -
Open Foreste Italiane - Crisis Camp Europe - Open Foreste Italiane - Crisis Camp Europe -
Open Foreste Italiane - Crisis Camp Europe -
 
Conferenza Stampa La Protezione Civile nella Rete
Conferenza Stampa La Protezione Civile nella ReteConferenza Stampa La Protezione Civile nella Rete
Conferenza Stampa La Protezione Civile nella Rete
 
Urban Resilience - EGU 2011 Presentation
Urban Resilience - EGU 2011 Presentation Urban Resilience - EGU 2011 Presentation
Urban Resilience - EGU 2011 Presentation
 
Open Resilience
Open ResilienceOpen Resilience
Open Resilience
 
Comunicazione del Rischio e dell'Emergenza
Comunicazione del Rischio e dell'EmergenzaComunicazione del Rischio e dell'Emergenza
Comunicazione del Rischio e dell'Emergenza
 
Presentazione sito ClimaEnergia
Presentazione sito ClimaEnergiaPresentazione sito ClimaEnergia
Presentazione sito ClimaEnergia
 
Come il lavoro si rappresenta
Come il lavoro si rappresentaCome il lavoro si rappresenta
Come il lavoro si rappresenta
 
Webtv Lo Spettacolo in Rete
Webtv Lo Spettacolo in ReteWebtv Lo Spettacolo in Rete
Webtv Lo Spettacolo in Rete
 
Web 2.0 Esserci o Non Esserci
Web 2.0 Esserci o Non EsserciWeb 2.0 Esserci o Non Esserci
Web 2.0 Esserci o Non Esserci
 

Recently uploaded

Node JS Interview Question PDF By ScholarHat
Node JS Interview Question PDF By ScholarHatNode JS Interview Question PDF By ScholarHat
Node JS Interview Question PDF By ScholarHat
Scholarhat
 
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.pptFIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
ashutoshklal29
 
Imagination in Computer Science Research
Imagination in Computer Science ResearchImagination in Computer Science Research
Imagination in Computer Science Research
Abhik Roychoudhury
 
Parent PD Design for Professional Development .docx
Parent PD Design for Professional Development .docxParent PD Design for Professional Development .docx
Parent PD Design for Professional Development .docx
AntonioJarligoCompra
 
FINAL MATATAG Science CG 2023 Grades 3-10.pdf
FINAL MATATAG Science CG 2023 Grades 3-10.pdfFINAL MATATAG Science CG 2023 Grades 3-10.pdf
FINAL MATATAG Science CG 2023 Grades 3-10.pdf
maritescanete2
 
Java MCQ Questions and Answers PDF By ScholarHat
Java MCQ Questions and Answers PDF By ScholarHatJava MCQ Questions and Answers PDF By ScholarHat
Java MCQ Questions and Answers PDF By ScholarHat
Scholarhat
 
MATATAG CURRICULUM sample lesson exemplar.docx
MATATAG CURRICULUM sample lesson exemplar.docxMATATAG CURRICULUM sample lesson exemplar.docx
MATATAG CURRICULUM sample lesson exemplar.docx
yardenmendoza
 
MVC Interview Questions PDF By ScholarHat
MVC Interview Questions PDF By ScholarHatMVC Interview Questions PDF By ScholarHat
MVC Interview Questions PDF By ScholarHat
Scholarhat
 
How to Manage Access Rights & User Types in Odoo 17
How to Manage Access Rights & User Types in Odoo 17How to Manage Access Rights & User Types in Odoo 17
How to Manage Access Rights & User Types in Odoo 17
Celine George
 
3. Maturity_indices_of_fruits_and_vegetable.pptx
3. Maturity_indices_of_fruits_and_vegetable.pptx3. Maturity_indices_of_fruits_and_vegetable.pptx
3. Maturity_indices_of_fruits_and_vegetable.pptx
UmeshTimilsina1
 
RDBMS Lecture Notes Unit4 chapter12 VIEW
RDBMS Lecture Notes Unit4 chapter12 VIEWRDBMS Lecture Notes Unit4 chapter12 VIEW
RDBMS Lecture Notes Unit4 chapter12 VIEW
Murugan Solaiyappan
 
E-learning Odoo 17 New features - Odoo 17 Slides
E-learning Odoo 17  New features - Odoo 17 SlidesE-learning Odoo 17  New features - Odoo 17 Slides
E-learning Odoo 17 New features - Odoo 17 Slides
Celine George
 
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
Nguyen Thanh Tu Collection
 
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
Nguyen Thanh Tu Collection
 
DepEd School Calendar 2024-2025 DO_s2024_008
DepEd School Calendar 2024-2025 DO_s2024_008DepEd School Calendar 2024-2025 DO_s2024_008
DepEd School Calendar 2024-2025 DO_s2024_008
Glenn Rivera
 
SQL Server Interview Questions PDF By ScholarHat
SQL Server Interview Questions PDF By ScholarHatSQL Server Interview Questions PDF By ScholarHat
SQL Server Interview Questions PDF By ScholarHat
Scholarhat
 
Odoo 17 Events - Attendees List Scanning
Odoo 17 Events - Attendees List ScanningOdoo 17 Events - Attendees List Scanning
Odoo 17 Events - Attendees List Scanning
Celine George
 
MathematicsGrade7-Presentation-July-12024.pptx
MathematicsGrade7-Presentation-July-12024.pptxMathematicsGrade7-Presentation-July-12024.pptx
MathematicsGrade7-Presentation-July-12024.pptx
nolicaliso1
 
1. Importance_of_reducing_postharvest_loss.pptx
1. Importance_of_reducing_postharvest_loss.pptx1. Importance_of_reducing_postharvest_loss.pptx
1. Importance_of_reducing_postharvest_loss.pptx
UmeshTimilsina1
 
C Interview Questions PDF By Scholarhat.pdf
C Interview Questions PDF By Scholarhat.pdfC Interview Questions PDF By Scholarhat.pdf
C Interview Questions PDF By Scholarhat.pdf
Scholarhat
 

Recently uploaded (20)

Node JS Interview Question PDF By ScholarHat
Node JS Interview Question PDF By ScholarHatNode JS Interview Question PDF By ScholarHat
Node JS Interview Question PDF By ScholarHat
 
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.pptFIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
FIRST AID PRESENTATION ON INDUSTRIAL SAFETY by dr lal.ppt
 
Imagination in Computer Science Research
Imagination in Computer Science ResearchImagination in Computer Science Research
Imagination in Computer Science Research
 
Parent PD Design for Professional Development .docx
Parent PD Design for Professional Development .docxParent PD Design for Professional Development .docx
Parent PD Design for Professional Development .docx
 
FINAL MATATAG Science CG 2023 Grades 3-10.pdf
FINAL MATATAG Science CG 2023 Grades 3-10.pdfFINAL MATATAG Science CG 2023 Grades 3-10.pdf
FINAL MATATAG Science CG 2023 Grades 3-10.pdf
 
Java MCQ Questions and Answers PDF By ScholarHat
Java MCQ Questions and Answers PDF By ScholarHatJava MCQ Questions and Answers PDF By ScholarHat
Java MCQ Questions and Answers PDF By ScholarHat
 
MATATAG CURRICULUM sample lesson exemplar.docx
MATATAG CURRICULUM sample lesson exemplar.docxMATATAG CURRICULUM sample lesson exemplar.docx
MATATAG CURRICULUM sample lesson exemplar.docx
 
MVC Interview Questions PDF By ScholarHat
MVC Interview Questions PDF By ScholarHatMVC Interview Questions PDF By ScholarHat
MVC Interview Questions PDF By ScholarHat
 
How to Manage Access Rights & User Types in Odoo 17
How to Manage Access Rights & User Types in Odoo 17How to Manage Access Rights & User Types in Odoo 17
How to Manage Access Rights & User Types in Odoo 17
 
3. Maturity_indices_of_fruits_and_vegetable.pptx
3. Maturity_indices_of_fruits_and_vegetable.pptx3. Maturity_indices_of_fruits_and_vegetable.pptx
3. Maturity_indices_of_fruits_and_vegetable.pptx
 
RDBMS Lecture Notes Unit4 chapter12 VIEW
RDBMS Lecture Notes Unit4 chapter12 VIEWRDBMS Lecture Notes Unit4 chapter12 VIEW
RDBMS Lecture Notes Unit4 chapter12 VIEW
 
E-learning Odoo 17 New features - Odoo 17 Slides
E-learning Odoo 17  New features - Odoo 17 SlidesE-learning Odoo 17  New features - Odoo 17 Slides
E-learning Odoo 17 New features - Odoo 17 Slides
 
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH LỚP 12 - GLOBAL SUCCESS - FORM MỚI 2025 - ...
 
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
BỘ ĐỀ THI HỌC SINH GIỎI CÁC TỈNH MÔN TIẾNG ANH LỚP 9 NĂM HỌC 2023-2024 (CÓ FI...
 
DepEd School Calendar 2024-2025 DO_s2024_008
DepEd School Calendar 2024-2025 DO_s2024_008DepEd School Calendar 2024-2025 DO_s2024_008
DepEd School Calendar 2024-2025 DO_s2024_008
 
SQL Server Interview Questions PDF By ScholarHat
SQL Server Interview Questions PDF By ScholarHatSQL Server Interview Questions PDF By ScholarHat
SQL Server Interview Questions PDF By ScholarHat
 
Odoo 17 Events - Attendees List Scanning
Odoo 17 Events - Attendees List ScanningOdoo 17 Events - Attendees List Scanning
Odoo 17 Events - Attendees List Scanning
 
MathematicsGrade7-Presentation-July-12024.pptx
MathematicsGrade7-Presentation-July-12024.pptxMathematicsGrade7-Presentation-July-12024.pptx
MathematicsGrade7-Presentation-July-12024.pptx
 
1. Importance_of_reducing_postharvest_loss.pptx
1. Importance_of_reducing_postharvest_loss.pptx1. Importance_of_reducing_postharvest_loss.pptx
1. Importance_of_reducing_postharvest_loss.pptx
 
C Interview Questions PDF By Scholarhat.pdf
C Interview Questions PDF By Scholarhat.pdfC Interview Questions PDF By Scholarhat.pdf
C Interview Questions PDF By Scholarhat.pdf
 

Building Civil Protection 2.0

  • 1. Building Civil Protection 2.0 Protezione Civile Gruppo Comunale Pernumia 1 martedì 1 dicembre 2009
  • 2. Building C P ivil rotection 2.0 LʼAquila - Earthquake 2009 martedì 1 dicembre 2009
  • 3. Building C P ivil rotection 2.0 One Question Are we ready? martedì 1 dicembre 2009
  • 4. Building C P ivil rotection 2.0 Are we ready to cope with risks? Abruzzo Emergency - Earthquake, photo by Le avventure di Giufà flickr.com  Anticipate negative trends or events  Administrative measures, legal framework  Organisation, structures, methods, procedures  Coordinated and prompt response martedì 1 dicembre 2009
  • 5. Building C P ivil rotection 2.0 Are we ready for web 2.0? Photo by batega flickr.com  to share  to collaborate  to communicate  to cooperate  to support  to include - e.g. diversity martedì 1 dicembre 2009
  • 6. Building C P ivil rotection 2.0 Framework 1 The Italian Civil Protection System Abruzzo Emergency - Earthquake, photo by Leonardo Hueber martedì 1 dicembre 2009
  • 7. Building C P ivil rotection 2.0 Civil Protection is the term widely used in Europe to describe the organized action aimed at coping with collective threats caused by natural or human induced disasters. martedì 1 dicembre 2009
  • 8. Building C P ivil rotection 2.0 What is Civil Protection? Civil Protection is the term widely used in Europe to describe the organized action aimed at coping with collective threats caused by natural or human induced disasters. martedì 1 dicembre 2009
  • 9. Building C P ivil rotection 2.0 What is Civil Protection? The Italian Law defines civil protection as complex system of governance for the safeguard of human lives, health, economic assets, cultural and architectural heritage, human settlements and environment from any kind of disaster either natural or man made. martedì 1 dicembre 2009
  • 10. Building C P ivil rotection 2.0 The Civil Protection System The Italian Legal Framework Law no. 225 of 24 February 1992 The Civil Protection Authorities - Central Government, Regions, Provinces, Municipalities, Municipal Districts and Mountain Communities contribute to civil protection activities using their procedures and regulations collaborate with central government, public agencies, institutes, scientific research groups and organizations. martedì 1 dicembre 2009
  • 11. Building C P ivil rotection 2.0 Civil Protection Activities Abruzzo Emergency - Rescue intervention, photo by DPC INGV Institute - Seismic monitoring Abruzzo Emergency Briefing at COM 4 - Operational Centre Forecasting/Prevention/Mitigation Emergency preparedness/Emergency planning Response/Emergency Management Recovery martedì 1 dicembre 2009
  • 12. Building C P ivil rotection 2.0 Structures Coordination Interior National Fire-fighters Corp - Police - Prefectures Foreign Affairs Environment ANPA Health 118 Economy and Finance Revenue Guard Corp Defence Army, Navy, Air Force, Carabinieri Productive Activities G.R.T.N. Transportation and Infrastructures Costal Guard – ANAS Società Autostrade Cultural Heritage and Activities Ferrovie dello Stato Group I.N.G.V. - C.N.R. Education, University and Research National Research Institutes Precidency of the Civil Protection Communications Council of Ministers Department Agricultural Policy and Forestry State Forest Corps Regions Civil Protection regional bodies Provinces Civil Protection provincial bodies Mayor Municipalities Municipalities Volunteers Groups Volunteers Associations martedì 1 dicembre 2009
  • 13. Building C P ivil rotection 2.0 The Italian Civil Protection System Vertical and Horizontal Coordination Vertical institutions and bodies at different territorial levels (State and Local) Horizontal the actions of the different bodies of a single system and level (i.e. State or Region) to achieve a common goal. martedì 1 dicembre 2009
  • 14. Building C P ivil rotection 2.0 The Italian Civil Protection System Horizontal Coordination It implies to be able to work in a cooperative way, avoiding any jealousy or partisan behaviour, whether it is a Ministry or an agency. The aim is that each one do its best in order to accomplish what, where and when, is needed. martedì 1 dicembre 2009
  • 15. Building C P ivil rotection 2.0 The Italian Civil Protection System Horizontal Coordination Italian National Department of Civil Protection - Advertising Campaign • 2.500organisations [associations and by the Law 225/1992, paragraph 11 municipality groups] FOREST FORCE - 1.000.000 volunteers - time of response: 60.000 in 60 min FIRE BRIGADE - time of response: 300.000 in few h VOLUNTEERS ORGANISATIONS ARMED FORCES NATIONAL ALPINE RESCUE CORPS Operational Bodies at National level POLICE FORCE NATIONAL HEALTH SERVICE NATIONAL SCIENTIFIC THE ITALIAN RED CROSS RESEARCH GROUPS martedì 1 dicembre 2009
  • 16. Building C P ivil rotection 2.0 The Role of the Volunteers “They have a love for what they are doing, which can only be captured through values and attitudes” [Knowles;1975] Abruzzo Emergency - Volunteers and Population in Roio Piano Rescue Camp By the Law 225 par. 11, the Volunteer Organisations are one of the key back bone of the system, as the other national agencies and bodies Volunteers Organisations autonomously organise informal and non-formal training initiatives and participate to formal training programmes Commitment and Experience are key to develop the ability to manage emergency events martedì 1 dicembre 2009
  • 17. Building C P ivil rotection 2.0 The Civil Protection System Vertical Coordination Abruzzo Emergency - Earthquake, photo by Elena Rapisardi Vertical coordination is based on “subsidiarity”, supported by the European Union. Subsidiarity is the idea that the central authority should have a subsidiary function, performing only those tasks which cannot be performed effectively at local level. martedì 1 dicembre 2009
  • 18. Building C P ivil rotection 2.0 The Local Authorities Ambrogio Lorenzetti (Siena, 1290 – Siena, 1348) 20 Regions 104 Provinces 8.104 Municipalities Municipalities, Provinces and Regions, thanks to their financial autonomy are able to finance the “primary” service of civil protection; have the duty to manage administrative functions in civil protection. martedì 1 dicembre 2009
  • 19. Building C P ivil rotection 2.0 The Role of the Mayor The Mayor Local operative organizations Technical offices Informing the public Local volunteers groups Training Welfare services Preparedness Municipal police Emergency planning Municipal workers Mitigation Local enterprises Forecasting City services Knowledge Health services Administrative and financial services martedì 1 dicembre 2009
  • 20. Building C P ivil rotection 2.0 Communications and Risk Management 2 The Italian Experience Abruzzo Emergency - Earthquake, LʼAquila - Prefecture Palace martedì 1 dicembre 2009
  • 21. Building C P ivil rotection 2.0 Communications & Risk Communications ss Ma e dn na are ge Risk me ep Pr nt Relief Communications: the main tool to support the whole emergency process ‣ preparedness ‣ management ‣ relief Communications: crucial to allow the public to make decisions on how to deal and cope with risk martedì 1 dicembre 2009
  • 22. Building C P ivil rotection 2.0 Map Content external communications (public) everyday emergency internal communications martedì 1 dicembre 2009
  • 23. Building C P ivil rotection 2.0 Map Content external communications (public) news information infotainment edutainment everyday emergency internal communications martedì 1 dicembre 2009
  • 24. Building C P ivil rotection 2.0 Map Content external communications (public) news information information infotainment news edutainment self-protection rescue info everyday emergency internal communications martedì 1 dicembre 2009
  • 25. Building C P ivil rotection 2.0 Map Content external communications (public) news information information infotainment news edutainment self-protection rescue info everyday emergency information knowledge competencies skills internal communications martedì 1 dicembre 2009
  • 26. Building C P ivil rotection 2.0 Map Content external communications (public) news information information infotainment news edutainment self-protection rescue info everyday emergency information information knowledge procedures competencies documents skills internal communications martedì 1 dicembre 2009
  • 27. Building C P ivil rotection 2.0 Who generates content in the web 2.0 era? Institutions Operators Volunteers Research Centres external communications everyday emergency internal communications Media Citizens martedì 1 dicembre 2009
  • 28. Building C P ivil rotection 2.0 Abruzzo Earthquake 4/6/2009 03.36 am Abruzzo, Italy martedì 1 dicembre 2009
  • 29. Building C P ivil rotection 2.0 < terremoto abruzzo > http://www.slideshare.net/Davide/ social-media-e-terremoto-in-abruzzo martedì 1 dicembre 2009
  • 30. Building C P ivil rotection 2.0 Abruzzo Earthquake The first Italian emergency event in the web 2.0 era Soon after the earthquake .... ‣ 130 facebook groups ‣ thousands of messages, status, ... ‣ twitter messages what for? ‣ to communicate fears, hopelessness, ‣ to inform on the victims and the rescue interventions ‣ to look for some friends, relatives, ... ‣ to share information on the overall situation ‣ to organise donations (money and goods) martedì 1 dicembre 2009
  • 31. Building C P ivil rotection 2.0 PeopleUsersCitizensVolunteers..... The Challenge martedì 1 dicembre 2009
  • 32. Building C P ivil rotection 2.0 PeopleUsersCitizensVolunteers..... The Challenge «emotional» participation martedì 1 dicembre 2009
  • 33. Building C P ivil rotection 2.0 PeopleUsersCitizensVolunteers..... The Challenge «emotional» participation proactive collaboration martedì 1 dicembre 2009
  • 34. Building C P ivil rotection 2.0 Civil Protection & Web 2.0 3 Projects and Experiment Abruzzo Emergency - Earthquake, Roio Piano martedì 1 dicembre 2009
  • 35. Building C P ivil rotection 2.0 Map: Projects and experimentations external communications (public) Campo "ROIO PIANO" www.ispro.it everyday emergency http://distrettobassapadovana.ning.com/ http://oss.formez.it/moodle/course/view.php?id=70 internal communications martedì 1 dicembre 2009
  • 36. Building C P ivil rotection 2.0 Project: Civil Protection for Mayors Training & Study Centre Italian Institute providing support and training to Public Administrations Mayors online community Library e-learning glossary Information Forums Channel News Chats Knowledge .... 2002 2005 Project - Civil Protection Web Site Project - Civil Protection for Mayors martedì 1 dicembre 2009
  • 37. Building C P ivil rotection 2.0 Civil Protection for Mayors Training & Study Center Italian Institute providing support and training to Public Administrations www.formez.it www.protezionecivile.formez.it  e-learning modules Civil Civil Institute website Protection Information Protection For  news Channel Mayors  general and law library  regional pages  forum  glossaries  best practices  chats with experts martedì 1 dicembre 2009
  • 38. Building C P ivil rotection 2.0 ispro.it - 2007/2008 Research and Studies Institute for Civil Protection and Civil Defence Mission set up a web open and collaborative network to support services collaboration the civil protection community at all levels Lever the Systemic Approach of the the Italian Civil Protection information knowledge committed and active volunteers community martedì 1 dicembre 2009
  • 39. Building C P ivil rotection 2.0 ispro.it 2007 martedì 1 dicembre 2009
  • 40. Building C P ivil rotection 2.0 ispro.it 2007 martedì 1 dicembre 2009
  • 41. Building C P ivil rotection 2.0 ispro.it 2007 martedì 1 dicembre 2009
  • 42. Building C P ivil rotection 2.0 ispro.it 2007 martedì 1 dicembre 2009
  • 43. Building C P ivil rotection 2.0 ispro.it 2007 martedì 1 dicembre 2009
  • 44. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test Web 2.0 to manage information during the emergency Framework emergency has been managed by civil protection operators - mostly volunteers - working in the field (rescue camps, operational centers,...) usually on weekly shifts. Internet, phone, mobile connections were active soon after the earthquake, mostly everywhere. Problem Information handover - Local server failures - Fax, radio, phone did not ensure the need of information sharing Solution Free web based tools in order to ‣ store and categorise all the crucial information ‣ allow the creation of a network between all the operators - in the emergency territory and at home - so to exchange information and knowledge at distance martedì 1 dicembre 2009
  • 45. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - martedì 1 dicembre 2009
  • 46. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - Actors • COM (Operational Centres) • Rescue Camps • DICOMAC (Command & Control Direction) • Population • Fire Brigades, Forest Corps, Military Forces, Police (F5) • Relations with Population (F10) • Municipalities • Administrative bodies • Health (F2) martedì 1 dicembre 2009
  • 47. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - Actors Tasks • COM (Operational • exchange documentsinformations Centres) • Rescue Camps • informations to the public • DICOMAC (Command & • population data and requests Control Direction) • procedures • Population • Fire Brigades, Forest • sharing informationnews Corps, Military Forces, • requests/results/data related to Police (F5) the assessment of the damage • Relations with Population and safeness of buildings (F10) • geolocation of the buildings to be • Municipalities assessed • Administrative bodies • information handover • Health (F2) • professionals team management martedì 1 dicembre 2009
  • 48. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - Actors Tasks Google Tools gmail calendar gmaps • COM (Operational • exchange documentsinformations gtalk gdocs Centres) • Rescue Camps • informations to the public • DICOMAC (Command & • population data and requests Control Direction) • procedures • Population • Fire Brigades, Forest • sharing informationnews Corps, Military Forces, • requests/results/data related to Police (F5) the assessment of the damage • Relations with Population and safeness of buildings (F10) • geolocation of the buildings to be • Municipalities assessed • Administrative bodies • information handover • Health (F2) • professionals team management martedì 1 dicembre 2009
  • 49. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - Actors Tasks Google Tools gmail calendar gmaps • COM (Operational • exchange documentsinformations gtalk gdocs Centres) • Rescue Camps • informations to the public Instedd - Riff [instedd.org] • DICOMAC (Command & • population data and requests Control Direction) • collaborative workspace • procedures • Population • subscribe to data sources to monitor • Fire Brigades, Forest • sharing informationnews • interact securely with the team Corps, Military Forces, • requests/results/data related to • items with tags, comments, ratings, links, Police (F5) the assessment of the damage and safeness of buildings locations, files, alerts, and other social metadata • Relations with Population (F10) • geolocation of the buildings to be • autonomous agents perform data fusion, feature • Municipalities assessed extraction, classification, tagging,  geo-coding; • Administrative bodies • information handover integrated hypothesis formation, machine • Health (F2) • professionals team management learning martedì 1 dicembre 2009
  • 50. Building C P ivil rotection 2.0 Abruzzo Emergency 2009 - Test COM 4 is one of the 7 operational centres - 23 rescue camps Head quarter in Pianola (LʼAquila) Entrusted to Civil Protection Bodies of Veneto Region Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged - Actors Tasks Google Tools gmail calendar gmaps • COM (Operational • exchange documentsinformations gtalk gdocs Centres) • Rescue Camps • informations to the public Instedd - Riff [instedd.org] • DICOMAC (Command & • population data and requests Control Direction) • collaborative workspace • procedures • Population • subscribe to data sources to monitor • Fire Brigades, Forest • sharing informationnews • interact securely with the team Corps, Military Forces, • requests/results/data related to • items with tags, comments, ratings, links, Police (F5) the assessment of the damage and safeness of buildings locations, files, alerts, and other social metadata • Relations with Population (F10) • geolocation of the buildings to be • autonomous agents perform data fusion, feature • Municipalities assessed extraction, classification, tagging,  geo-coding; • Administrative bodies • information handover integrated hypothesis formation, machine • Health (F2) • professionals team management learning martedì 1 dicembre 2009
  • 51. Building C P ivil rotection 2.0 Abruzzo Emergency - Test Instedd - Riff platform martedì 1 dicembre 2009
  • 52. Building C P ivil rotection 2.0 4 Lessons Learned Abruzzo Emergency - Rescue Camp Roio Piano martedì 1 dicembre 2009
  • 53. Building C P ivil rotection 2.0 SWOT: Web 2.0 and Risks Strength Weakness Opportunities Threads martedì 1 dicembre 2009
  • 54. Building C P ivil rotection 2.0 SWOT: Web 2.0 and Risks Strength Weakness Italian Civil Protection Opportunities systemic approach Networking Volunteers Commitment Web 2.0 Community Threads martedì 1 dicembre 2009
  • 55. Building C P ivil rotection 2.0 SWOT: Web 2.0 and Risks Strength Weakness Italian Civil Protection «Web Divide» Opportunities systemic approach Common Approach Networking Volunteers Commitment Low Budget Free web 2.0 platforms Web 2.0 Community Threads martedì 1 dicembre 2009
  • 56. Building C P ivil rotection 2.0 SWOT: Web 2.0 and Risks Strength Weakness Italian Civil Protection «Web Divide» Opportunities systemic approach Common Approach Networking Volunteers Commitment Low Budget Free web 2.0 platforms Web 2.0 Community Variety of Bodies Lack of common approaches Threads Participation and Collaboration Reliable Sources martedì 1 dicembre 2009
  • 57. Building C P ivil rotection 2.0 SWOT: Web 2.0 and Risks Strength Weakness Italian Civil Protection «Web Divide» Opportunities systemic approach Common Approach Networking Volunteers Commitment Low Budget Free web 2.0 platforms Web 2.0 Community Variety of Bodies Low Web litteracy Past Dependencies Lack of common approaches Threads Low Collaboration Participation and Collaboration Slow pace of change Reliable Sources Low Budget Lack of Continuance martedì 1 dicembre 2009
  • 58. Building C P ivil rotection 2.0 5 The Step Forward Abruzzo Emergency - Earthquake, LʼAquila - Underpins martedì 1 dicembre 2009
  • 59. Building C P ivil rotection 2.0 Building Civil Protection 2.0 How to be ready? martedì 1 dicembre 2009
  • 60. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp martedì 1 dicembre 2009
  • 61. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Collaboration martedì 1 dicembre 2009
  • 62. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Resilience Collaboration martedì 1 dicembre 2009
  • 63. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Subsidiarity Resilience Collaboration martedì 1 dicembre 2009
  • 64. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Subsidiarity Resilience Collaboration Volunteers martedì 1 dicembre 2009
  • 65. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Subsidiarity Resilience Collaboration Citizens Volunteers martedì 1 dicembre 2009
  • 66. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Subsidiarity Resilience Collaboration Civil Protection Citizens StructuresBodies Volunteers martedì 1 dicembre 2009
  • 67. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Subsidiarity Resilience Collaboration Civil Protection Citizens StructuresBodies Volunteers Business martedì 1 dicembre 2009
  • 68. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Web 2.0 is the tool Subsidiarity Resilience Collaboration Civil Protection Citizens StructuresBodies Volunteers Business martedì 1 dicembre 2009
  • 69. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Web 2.0 is the tool Subsidiarity Resilience Collaboration Civil Protection Citizens StructuresBodies Volunteers Business Media martedì 1 dicembre 2009
  • 70. Building C P ivil rotection 2.0 Building a more Resilient Society PeopleUsersCitizensOperators ...in face of disasters People are the Key - We are the Key Abruzzo Emergency - Roio Piano Rescue Camp Web 2.0 is the tool Subsidiarity Resilience Collaboration Civil Protection Citizens StructuresBodies Volunteers Business ExpertsScientists Media martedì 1 dicembre 2009
  • 71. Building C P ivil rotection 2.0 Involving the public and business Are Civil Protection Bodies ready to cope with participation? Civil Protection debate is now focused on resilience: involving the public and business community - to increase the responsibility for their own risk management. In the field of Civil Protection Participation and Collaboration represent the challenge UsersCitizensVolunteers are empowered UsersCitizensVolunteersInstitutions have a world wide communication channel to jointly contribute to risk prevention, preparedness, management martedì 1 dicembre 2009
  • 72. Building C P ivil rotection 2.0 The EU perspective Building a more resilient society The European Union perspective ‣ exploring the concept of resilience ‣ a comprehensive European disaster management strategy to enhance resilience. ‣ promote networking, learn about new technologies used in civil protection martedì 1 dicembre 2009
  • 73. Building C P ivil rotection 2.0 «People» are the opportunity Web 2.0 is an opportunity for risks prevention and management Abruzzo Emergency - Earthquake A Proposal civil protection web open network think-tank involving organisations, volunteers, operators, different institutional bodies, media representative training programmes including web and communications issues raising awareness on RSS feed - tagging - collaborative work spaces - geolocation tools - mobile applications... exchange and sharing of knowledge, information, best practices, ... local social networks focused on civil protection martedì 1 dicembre 2009
  • 74. Building C P ivil rotection 2.0 On-going projects Starting from the «small» Province of Padova Presentations on the Web 2.0 tools for Civil Protection aiming at raising awareness and evaluate «how to» manage civil protection activities in a web 2.0 perspective Distretto Bassa Padovana Training Volunteers on Web 2.0 Platforms - focusing on Civil Protection Volunteers Instedd Riff platform. The aim is to train people on «how Coordination Group to» use web 2.0 platforms to manage operational rooms at local level. Ferrara University Civil Protection Communications Course, targeting civil Dept. Human Sciences protection operators, volunteers, media representatives College Liberal Arts and Philosophy One of the issue will be the web 2.0 both as channel of communication and a tool to manage information martedì 1 dicembre 2009
  • 75. Building C P ivil rotection 2.0 Niuna impresa, per minima che sia, può avere cominciamento o fine senza queste tre cose, cioè senza potere, e senza sapere, e senza con amore volere. “Breve” dell'arte dei pittori di Siena XIV century martedì 1 dicembre 2009
  • 76. Building C P ivil rotection 2.0 Thanks! Elena Rapisardi e.rapisardi@gmail.com e.rapisardi@googlewave.com http://it.linkedin.com/in/elenarapisardi martedì 1 dicembre 2009